--- title: Celonis Reviews meta_title: 'Celonis Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 323 reviews by the users' company size, role or industry to find out how Celonis works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 323 scale: '5' date_modified: '2026-08-07' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Celonis Reviews **Vendor:** Celonis **Category:** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Average Rating:** 4.5/5.0 **Total Reviews:** 323 ## About Celonis Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. ## Celonis Pros & Cons **What users like:** - Users value the **user-friendly interface** of Celonis, making complex data easily accessible for all team members. (23 reviews) - Users value the **efficiency of real-time insights** from Celonis, facilitating swift identification of process improvements. (17 reviews) - Users value the **exceptional visibility** Celonis provides into business processes, enabling quick identification of inefficiencies and improvements. (15 reviews) - Users appreciate the **user-friendly interface** of Celonis, enjoying smooth navigation and powerful insights for decision-making. (15 reviews) - Users value the **user-friendly environment** of Celonis, making it accessible for everyone while delivering powerful analysis features. (14 reviews) - Users value Celonis for its **comprehensive process management** , offering detailed insights and effective organizational development. (14 reviews) - Productivity Improvement (14 reviews) - Users value the **innovative analytics** of Celonis, which provide actionable insights and enhance operational efficiency. (13 reviews) - Users appreciate **automation** in Celonis for providing deep insights and efficient identification of process improvement areas. (13 reviews) - Users value the **deep, actionable insights** from Celonis for optimizing processes and enhancing business performance. (13 reviews) **What users dislike:** - Users find the **learning curve steep** , necessitating considerable training and technical effort for effective use of Celonis. (15 reviews) - Users find the **complexity of initial setup and navigation** in Celonis to be overwhelming for beginners. (13 reviews) - Users express concerns about **missing features** , as new capabilities often require additional licensing and support is slow. (10 reviews) - Users note **limited features** in Celonis, particularly in the filter bar and Copilot functionalities, hindering usability. (9 reviews) - Users experience **slow performance** with occasional processing delays and minor bugs impacting the overall efficiency. (8 reviews) - Users find the **steep learning curve** of Celonis challenging, especially those new to process mining concepts and data analysis. (8 reviews) - Users find Celonis to be **complex for new users** , requiring an investment in training and setup for effective use. (7 reviews) - Lacking Features (7 reviews) - Limited Customization (7 reviews) - Not User-Friendly (6 reviews) ## Celonis Discussions - [When do I think about the scalability, of the solution?](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) - 1 comment, 1 upvote - [What is the best fit for Celonis EMS within a big company IT Architecture?](https://www.g2.com/discussions/35111-what-is-the-best-fit-for-celonis-ems-within-a-big-company-it-architecture) - 1 comment, 1 upvote - [What is the best way to go through the implementation- and validation phase?](https://www.g2.com/discussions/34504-what-is-the-best-way-to-go-through-the-implementation-and-validation-phase) - 1 comment, 1 upvote - [How can i establish direct API connectivity](https://www.g2.com/discussions/34199-how-can-i-establish-direct-api-connectivity) - 1 comment, 1 upvote - [What is Process Mining? How does it work?](https://www.g2.com/discussions/acout-the-process-mining-technology) - 1 comment, 1 upvote - [View Celonis pricing details and edition comparison](https://www.g2.com/products/celonis/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A37%3A43+-0500&secure%5Bsession_id%5D=87116c0f-8ebd-4e91-b07f-3bd89a2d3982&secure%5Btoken%5D=cd16d286eb445773c39b446dbbfe975509c1795936e1cad5e740c1dab7232866&format=llm_user) ## Celonis Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) ## Celonis Features **Data Management** - Data Consolidation - Data Validation **Invoice Management** - Capture - Repository **ServiceNow Apps** - ServiceNow Integration - Value **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Reporting** - Status - Customer Credit - History - Sales Tax Management - Activity Dashboard - Customer Statements **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Reporting Structure** - Reporting Hierarchy - Report Templates - Report Types **Invoice Processing** - Matching - Payments - Tax Compliance - Recurring Payments **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Integrations** - Accounting - ERP - CPM **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Standard Analytics** - Standard KPIs - Standard Reports - Drill Down **Analytics** - Due Dates - Benchmarking - KPIs **Automation** - RPA Integration - Application Development **Transactions** - Credits - Invoices - Payments **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Custom Analytics** - Dashboards - Custom KPIs - Custom Reports - Multiple Entities **Integration** - ERP - ERP integration **Workflows** - Approvals - Reconciliation **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Financial Analysis** - Cross-system Integration - Decision Making **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making **Additional Functionality** - Data Import/Export - Invoice Management - Online Banking - 1099 Preparation - Generative AI - Receipt Management - AI Copilot - Fraud Detection - Duplicate Payment Alert - Document Management - Compliance Management - Inventory Management - Check Writing - Mobile Access - Audit Trail - Reporting/Analytics - Multi-Currency - Status Tracking - Activity Dashboard - Cash Management - Alerts/Notifications - Billing & Invoicing - Vendor Management - Anomaly Detection - API - ACH Payment Processing - Invoice Processing - Aging Tracking - Supplier Management - General Ledger - Expense Tracking - Bank Reconciliation - Workflow Management - Customizable Reports - Approval Process Control - Electronic Funds Transfer - Purchase Order Reconciliation - Financial Management - Workflow Automation ## Top Celonis Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - 4.4/5.0 (1,043 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews)