--- title: Celonis Reviews meta\_title: 'Celonis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 323 reviews by the users' company size, role or industry to find out how Celonis works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 323 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Celonis Reviews & Product Details Visit Website Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. * * * Product Website Celonis Seller [Celonis](https://www.g2.com/sellers/celonis) Discussions [Celonis Community](https://www.g2.com/products/celonis/discuss) Languages Supported German, English, French, Japanese, Dutch, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Elisabeth Bauer (Eliminating the Executive Gap) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) ## Celonis Integrations (5) What do users say about integrations? Verified by Celonis [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ARIS ](https://www.g2.com/products/aris-aris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews) Show More ![Md Tanzil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md Tanzil S.") MS Md Tanzil S. Research Assistant Mid-Market (51-1000 emp.) 4/23/2025 "Celonis - Improved our business flow hassle free" 5/5 What do you like best about Celonis? Excellent customer support service. Anytime I tried reaching them out, I was totally satisfied. Review collected by and hosted on G2.com. What do you dislike about Celonis? Application response time might be slightly slower at some times. But very rarely. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis has improved our overall business flow by a huge margin. It has AI integration which always gives us suggestions for how we can run our business in more efficient ways. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11077402/official_response/edit) It's great to hear that Celonis has improved your business! If you're still experiencing slow response times, please reach out to us at cx@celonis.com. Thank you. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") CE Verified User in Electrical/Electronic Manufacturing Small-Business (50 or fewer emp.) 8/20/2022 "Ashish" 5/5 What do you like best about Celonis? Object centric capabilities embeeded, Action flow much more powerful now and Views are much easier to implement dashboards for end users Review collected by and hosted on G2.com. What do you dislike about Celonis? In built apps limited mostly for supply chain domain, focus now should be on banking, healthcare to build apps across different source systems Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Processes deep diving and creating the value realization Review collected by and hosted on G2.com. Show More 7/19/2025 Validated ReviewerIncentivizedSource: G2 invite TS T S. Professor Mid-Market (51-1000 emp.) 4/25/2025 "Colonis - Great help for Process Optimization" 5/5 What do you like best about Celonis? We gained the maximum control of our system through Celonis. It helped us a great way to deal with the internal process optimization. Review collected by and hosted on G2.com. What do you dislike about Celonis? Sometimes system can lag due to the server issues. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis is optimizing our overall processes everyday by providing us AI powered solutions. Before Celonis, we had to do all the processes manually. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11086477/official_response/edit) Thank you for sharing your experience with Celonis! It's great to hear that it has helped you gain control over your systems and optimize processes. If you're still having trouble with system lags, please reach out to us at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Enterprise (\> 1000 emp.) 12/6/2024 "Powerful and complex business tool" 5/5 What do you like best about Celonis? QoL features and amount of them; constantly improving ease of use; number of compatible source systems or other tools available e.g. in Action Flows; dedicated customer service team; user friendly UI Review collected by and hosted on G2.com. What do you dislike about Celonis? Some of the features take too long to load and sometimes I feel like they shoud be 'saved' once loaded 5 minutes before the next load [maybe there is a better way to describe it, sorry]. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? From our organization perspective the biggest strenght of Celonis is ability to integrate with multiple source systems, very efficient data pulling from our main system [SAP], variety of possibilities to transform the data and use it [analytics, reporting, automations]. There is real value realised and still even more potential for the org. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-10614218/official_response/edit) Thanks for sharing your feedback! It's great to hear that Celonis' features, integrations, and ease of use are driving real value for your organization. We appreciate your input on load times and understand the importance of efficiency in your workflow. If you have any further suggestions on how we can improve your experience, feel free to reach out to us at cx@celonis.com. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aleko A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aleko A.") AA Aleko A. Business Process Auditor Enterprise (\> 1000 emp.) 4/23/2025 "Great app for process mining" 4.5/5 What do you like best about Celonis? The app include all sort of analysis a process analyst wants Review collected by and hosted on G2.com. What do you dislike about Celonis? I was unable to export the results to use it in presentation preparing apps such as MS Powerpoint Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? It describes how much time it takes in every step of a process, shows me the bottlenecks and so on Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11074987/official_response/edit) We're glad to hear that you find Celonis helpful for process analysis! If you'd like to share more details about your review, please reach out to cx@celonis.com. Thank you! Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Enterprise (\> 1000 emp.) 10/4/2025 "Celonis Review" 3.5/5 What do you like best about Celonis? Celonis has been a game-changer for our process optimization efforts, giving us a clear, data-driven X-ray into how our operations truly run. While the initial setup and learning curve were a bit challenging, the visual insights it provides are incredibly powerful and have helped us identify some bottlenecks. Review collected by and hosted on G2.com. What do you dislike about Celonis? There could be easy to watch tutorial videos for people new to the platform Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Business process inefficiencies such as manual procure to pay process Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11767091/official_response/edit) We're glad to hear that Celonis has been a game-changer for your operations. If you're open to telling us more about how we can provide onboarding enablement that suits you, please reach out to us at cx@celonis.com. Validated ReviewerSource: G2 invite ![Alessandro K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alessandro K.") AK Alessandro K. Continuous Monitoring and Audit Manager Enterprise (\> 1000 emp.) 11/7/2024 "Celonis experience" 5/5 What do you like best about Celonis? it is very easy to use, with direct access to all data from different sources. the implementation of our use cases has been done very quickly with a great suport team directly from Celonis. we use two apps for audit activities for our dayly audit activities. very easy integration with SAP. Review collected by and hosted on G2.com. What do you dislike about Celonis? nothing. it can be used for thousands of different analysis and applications Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? it is simplifyng some analysis that in the past where made manually and it is reducing our lead time of activities Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-10469320/official_response/edit) Hi Alessandro, we're thrilled that you find Celonis easy to use and had a smooth implementation! Thank you very much for your feedback. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Mid-Market (51-1000 emp.) 4/25/2025 "Powerful insights & process clarity" 5/5 What do you like best about Celonis? Celonis provides powerful insights through process mining, enabling smarter, faster decisions. Its user-friendly interface and automation capabilities drive real business value and continuous improvement. Review collected by and hosted on G2.com. What do you dislike about Celonis? The platform has a learning curve for beginners, but once mastered, it becomes incredibly intuitive and impactful. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis helps identify inefficiencies and bottlenecks in our processes, allowing us to optimize operations, reduce costs, and improve performance. The real-time insights and automation drive smarter decisions and measurable business impact. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11085178/official_response/edit) We're glad to hear that you find Celonis to provide powerful insights! If you're open to telling us more about the learning curve, and how to ease this, please reach out to us at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") CR Verified User in Retail Enterprise (\> 1000 emp.) 4/14/2025 "Ease of use" 4/5 What do you like best about Celonis? What I like best about Celonis is its ability to provide a comprehensive and detailed view of business processes by creating a digital twin of the company's operations. This enables organizations to identify areas for improvement and uncover hidden value efficiently. Review collected by and hosted on G2.com. What do you dislike about Celonis? Some users find the initial setup and configuration to be complex and time-consuming. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? By providing a detailed view of business processes, Celonis helps identify and eliminate inefficiencies, leading to smoother operations and cost savings Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11045337/official_response/edit) Thank you for sharing your positive experience with Celonis. We understand that the initial setup and configuration may be challenging for some users, and we are committed to providing resources and support to make this process smoother for our customers. If you have any ideas or suggestions, please share them at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ![Jagata V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jagata V.") JV Jagata V. Sr. Data analyst Enterprise (\> 1000 emp.) 6/13/2024 "Powerful visualiation and process mining tool" 4/5 What do you like best about Celonis? The amount of information provided automatically when data model is built is very good. It shows the process flow graph and various process flows which can be analysed to draw in deepth insights which isn't possible using traditional data visualization tools like tableau or powerBI. Data can be extracted and stored on Celonis cloud which is useful when creating views and transformations. Ease of Implementation is high. Data integration is smooth. Review collected by and hosted on G2.com. What do you dislike about Celonis? Too much information is tough to process for non technical people. Learning curve is bit high compared to traditional data visualization tools. Bit slow when using huge amounts of data like \>10TB. Little hectic process to implement real-time data analysis. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis helped to solve many business problems as it has in built process explorer and variant explorer. Helped to acheive better profits in targeted processes. Helped to indentify key areas or nodes which needed new definitions and new decision nodes. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-9784514/official_response/edit) Hello Jagata, thank you for sharing your experience with Celonis and for your appreciation of our platform. We're keen on hearing more about your thoughts on the learning curve for non-technical users, and your challenges with implementing Celonis for real-time analysis. If you're open to sharing more details, please reach out to us at cx@celonis.com. Thank you! Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Celonis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Celonis ](https://www.g2.com/products/celonis/discussions/new) ![Joaquim N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquim N.") JN Joaquim Nogueira • Last activity over 5 years ago What is the best fit for Celonis EMS within a big company IT Architecture? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35111-what-is-the-best-fit-for-celonis-ems-within-a-big-company-it-architecture) ![Balaji R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji R.") BR Balaji Rajendran • Last activity about 5 years ago When do I think about the scalability, of the solution? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) [ View all Discussions ](https://www.g2.com/products/celonis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 21 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) Celonis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c692d69bacf56097cdeb5cedffc116e/sap-signavio.png "Product Avatar Image") SAP Signavio 4.4/5(66) [ Compare Now ](https://www.g2.com/compare/celonis-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0641dbb71b93221df6a148d24954475e/uipath-uipath-process-mining.png "Product Avatar Image") UiPath Process Mining 4.5/5(83) [ Compare Now ](https://www.g2.com/compare/celonis-vs-uipath-uipath-process-mining) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7854db3b43605cfcf9fda2990523578f/aris-aris.png "Product Avatar Image") ARIS 4.3/5(171) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-celonis) ##### ##### Celonis Features Data Management Data Consolidation Data Validation Standard Analytics Standard KPIs Custom Analytics Dashboards Custom KPIs Custom Reports Process Management Process Library Collaboration Integrations [ View More Features ](https://www.g2.com/products/celonis/features) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ ![Coupa](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coupa") Coupa 4.2/5(569) ](https://www.g2.com/products/coupa-software-coupa/reviews) [ View All Alternatives ](https://www.g2.com/products/celonis/competitors/alternatives) ##### Categories on G2 [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation) [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Accounts Receivable](https://www.g2.com/categories/accounts-receivable)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Financial Analysis](https://www.g2.com/categories/financial-analysis) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which DNS security software do other SaaS companies trust for blocking malicious domains without adding latency that affects their own customers?](https://www.g2.com/discussions/which-dns-security-software-do-other-saas-companies-trust-for-blocking-malicious-domains-without-adding-latency-that-affects-their-own-customers)[Best software to manage audits efficiently](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[What event ticketing platforms keep working reliably when registration volumes spike in the last 24 hours before an event?](https://www.g2.com/discussions/what-event-ticketing-platforms-keep-working-reliably-when-registration-volumes-spike-in-the-last-24-hours-before-an-event) [Meltwater vs CisionOne for a PR team that needs solid media monitoring and reporting without a complex setup or a per-outlet pricing model that makes costs unpredictable?](https://www.g2.com/discussions/meltwater-vs-cisionone-for-a-pr-team-that-needs-solid-media-monitoring-and-reporting-without-a-complex-setup-or-a-per-outlet-pricing-model-that-makes-costs-unpredictable)[What is the most affordable property management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-property-management-software-for-smbs)[Pros and Cons Details](https://www.g2.com/products/celonis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)