--- title: Celonis Reviews meta\_title: 'Celonis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 323 reviews by the users' company size, role or industry to find out how Celonis works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 323 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Celonis Reviews & Product Details Visit Website Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. * * * Product Website Celonis Seller [Celonis](https://www.g2.com/sellers/celonis) Discussions [Celonis Community](https://www.g2.com/products/celonis/discuss) Languages Supported German, English, French, Japanese, Dutch, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Elisabeth Bauer (Eliminating the Executive Gap) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) ## Celonis Integrations (5) What do users say about integrations? Verified by Celonis [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ARIS ](https://www.g2.com/products/aris-aris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews) Show More ![Ankit S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit S.") AS Ankit S. Senior Consultant Accounting Small-Business (50 or fewer emp.) 8/29/2025 "Powerful Process Mining Tool for Driving Business Efficiency" 4.5/5 What do you like best about Celonis? Celonis gives deep visibility into end-to-end processes, helps identify inefficiencies, and provides actionable insights for optimization. Review collected by and hosted on G2.com. What do you dislike about Celonis? The platform can feel complex at first, and data integration/setup sometimes takes time. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis is helping uncover process bottlenecks, rework, and inefficiencies by giving real-time transparency into operations. For example, in one project on Accounts Payable, Celonis identified late and early payment patterns and helped optimize payment timings, which reduced costs and improved vendor relationships. This has improved decision-making, reduced costs, and increased overall process efficiency. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11433005/official_response/edit) Thank you for sharing your feedback. We understand that data integration/setup can take time - if you'd ever like to discuss ways we can make this quicker and smoother, please reach out to us at cx@celonis.com. 9/7/2025 Validated ReviewerSource: Organic ![Gaurav C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gaurav C.") GC Gaurav C. Founder Small-Business (50 or fewer emp.) 10/3/2025 "Easy Setup with Efficient Process Automation" 4.5/5 What do you like best about Celonis? I love how easy the setup process is with Celonis, saving me time and hassle from the start. The intuitive interface allows me to rework tasks quickly without needing to rely on other tools. I appreciate the feature that lets me filter priorities, streamlining decision-making and workflow efficiency. Review collected by and hosted on G2.com. What do you dislike about Celonis? nothing Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? I find Celonis automates my processes, simplifying decision-making and reducing workload with an easy interface and prioritization features. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11763362/official_response/edit) We're happy to hear that Celonis has made your tasks more efficient and saved you time. Thank you for sharing your experience! Validated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") IP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 11/6/2025 "Amazing tool, quite messy sales strategy" 4/5 What do you like best about Celonis? This is a very comprehensive tool for process optimisation. You can achieve value quickly, all you need is to have strong sponsorship and the right use case. Review collected by and hosted on G2.com. What do you dislike about Celonis? Seems that the licensing structure is always changing, all newest capabilities are always an add on for your current contract. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Transparency, conformance, standarisation. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11921528/official_response/edit) Thank you! We're glad to hear that you find Celonis to be comprehensive for optimization and that you've found value quickly. If you'd like to tell us more about challenges you face, please do reach out at cx@celonis.com. Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Enterprise (\> 1000 emp.) 11/6/2025 "Impressive Results, But Adoption Can Be Challenging" 4.5/5 What do you like best about Celonis? So much impact and so much results compared to my work before Review collected by and hosted on G2.com. What do you dislike about Celonis? How tricky it is to convince my own management and colleagues to use it Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Connect several systems (sap old and new) - provide context to data - give ability to dive deep Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11907990/official_response/edit) Thank you for sharing your experience with Celonis. We're thrilled to hear about the impact and results you've seen. We understand the challenges of adoption and are committed to providing support and resources to help with convincing management and colleagues. If you'd like to discuss this further, please reach out to us at cx@celonis.com. Current UserValidated ReviewerSource: Organic ![Rojan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rojan S.") RS Rojan S. Founder Information Technology and Services Small-Business (50 or fewer emp.) 4/24/2025 "Made making decisions simple for business" 4/5 What do you like best about Celonis? I like how Celonis takes complex, hidden processes and turns them into a clear visual map to show where inefficiencies lie and helps solve them through automation and smart recommendations. I like how it integrates with Salesforce and other systems. Review collected by and hosted on G2.com. What do you dislike about Celonis? A bit hard to learn at first for users without a data background, some might feel overwhelmed without training. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? It is helping me make better decisions faster and reduce delays and get more work done with less effort, celonis helps solve the problem of not knowing where business are slow or inefficient and it shows exactly where time and resource are being wasted. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11078207/official_response/edit) We're glad to hear that you find Celonis helpful in simplifying processes! We understand that the learning curve may be steep for some users - if you'd like to discuss this further, please reach out to us at cx@celonis.com. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/30/2025 "ETL" 3/5 What do you like best about Celonis? ETL is an essential component of any data pipeline. ETL stands for extract, transform, and load, and I appreciate how it takes unorganized data and refines it, making the data clean and providing proper context. This aspect of ETL is something I really value. Review collected by and hosted on G2.com. What do you dislike about Celonis? So far, my experience exploring this platform has been positive. In terms of user experience and the interface, I would probably rate it a 7 out of 10. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? By creating a digital twin of an organization's operations through process mining and execution management, it becomes possible to uncover hidden process inefficiencies. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11744021/official_response/edit) We're glad to hear that you value our ETL capabilities. Thank you for sharing your experience exploring our platform. We appreciate your feedback on the user experience and interface, and we're always working to improve in those areas. If you'd like to tell us more, please reach out at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ![Dhruv J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv J.") DJ Dhruv J. Celonis Consultant Enterprise (\> 1000 emp.) 8/11/2022 "Celonis is the future of process mining" 5/5 What do you like best about Celonis? We have recently started implementing OCPM and it’s a great and better way when it comes to visualise end to end process. On top of that, Copilot is great addition as its implementation highly reduced service tickets. Review collected by and hosted on G2.com. What do you dislike about Celonis? AI Code Assistant feature to help data engineers while writing transformations will be amazing Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Earlier when we used to look at the feedback from customer we were very confused where we are lacking but now Celonis helped us with its Process Analysis and helped us make our process more efficient Review collected by and hosted on G2.com. Show More 7/14/2025 Validated ReviewerIncentivizedSource: G2 invite TK Tristan K. Associate Consultant Enterprise (\> 1000 emp.) 11/5/2025 "Empowering Platform for Building Custom Apps" 5/5 What do you like best about Celonis? That you can build your own app, Celonis is basically becoming a Software for everything. Review collected by and hosted on G2.com. What do you dislike about Celonis? Currently not really anything, as I‘m just getting started. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Shortening leadtimes from service processes Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11917025/official_response/edit) Thank you for sharing your positive experience with Celonis! We're thrilled to hear that you are finding value in the platform. If you encounter any challenges or have suggestions for improvement as you continue using Celonis, please don't hesitate to let us know at cx@celonis.com. Validated ReviewerSource: Organic ![Nimish B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nimish B.") NB Nimish B. Full Stack Developer Small-Business (50 or fewer emp.) 10/21/2025 "Super Intuitive UI Makes It a Breeze to Use" 5/5 What do you like best about Celonis? Easy to use, Ui is super intuitive and overall user experience is fine Review collected by and hosted on G2.com. What do you dislike about Celonis? slow customer support and some very silly bugs or misses in the application Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Mostly in supply chain and using ai in our company Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11839733/official_response/edit) Thank you for your feedback! We're pleased to hear that you find our UI intuitive and user-friendly. We apologize for any inconvenience you experienced with our customer support and bugs in the application. We are actively working to enhance our support and address any issues to ensure a smoother experience for our customers. Validated ReviewerIncentivizedSource: G2 invite ![Gayatri Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gayatri Y.") GY Gayatri Y. SR. consultant WalkMe administrator and Developer Small-Business (50 or fewer emp.) 9/29/2025 "Good" 5/5 What do you like best about Celonis? There process mining service are good. Invoice delay services Review collected by and hosted on G2.com. What do you dislike about Celonis? It's good in visualization Nd automation but sometimes takes time for processing Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis solves inefficiencies in business processes by identifying bottlenecks and automation opportunities, helping companies save time and cost. Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-11742318/official_response/edit) Thank you for your feedback! We're glad to hear that you find our process mining services helpful. If you'd like to share more about the challenges you've faced in processing, please reach out to us at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ## Questions about Celonis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Celonis ](https://www.g2.com/products/celonis/discussions/new) ![Joaquim N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquim N.") JN Joaquim Nogueira • Last activity over 5 years ago What is the best fit for Celonis EMS within a big company IT Architecture? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35111-what-is-the-best-fit-for-celonis-ems-within-a-big-company-it-architecture) ![Balaji R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji R.") BR Balaji Rajendran • Last activity about 5 years ago When do I think about the scalability, of the solution? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) [ View all Discussions ](https://www.g2.com/products/celonis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 21 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) Celonis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c692d69bacf56097cdeb5cedffc116e/sap-signavio.png "Product Avatar Image") SAP Signavio 4.4/5(66) [ Compare Now ](https://www.g2.com/compare/celonis-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0641dbb71b93221df6a148d24954475e/uipath-uipath-process-mining.png "Product Avatar Image") UiPath Process Mining 4.5/5(83) [ Compare Now ](https://www.g2.com/compare/celonis-vs-uipath-uipath-process-mining) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7854db3b43605cfcf9fda2990523578f/aris-aris.png "Product Avatar Image") ARIS 4.3/5(171) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-celonis) ##### ##### Celonis Features Data Management Data Consolidation Data Validation Standard Analytics Standard KPIs Custom Analytics Dashboards Custom KPIs Custom Reports Process Management Process Library Collaboration Integrations [ View More Features ](https://www.g2.com/products/celonis/features) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ ![Coupa](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coupa") Coupa 4.2/5(569) ](https://www.g2.com/products/coupa-software-coupa/reviews) [ View All Alternatives ](https://www.g2.com/products/celonis/competitors/alternatives) ##### Categories on G2 [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation) [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Accounts Receivable](https://www.g2.com/categories/accounts-receivable)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Financial Analysis](https://www.g2.com/categories/financial-analysis) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which DNS security software do other SaaS companies trust for blocking malicious domains without adding latency that affects their own customers?](https://www.g2.com/discussions/which-dns-security-software-do-other-saas-companies-trust-for-blocking-malicious-domains-without-adding-latency-that-affects-their-own-customers)[Best software to manage audits efficiently](https://www.g2.com/discussions/what-s-the-best-software-to-manage-audits-efficiently)[What event ticketing platforms keep working reliably when registration volumes spike in the last 24 hours before an event?](https://www.g2.com/discussions/what-event-ticketing-platforms-keep-working-reliably-when-registration-volumes-spike-in-the-last-24-hours-before-an-event) [Meltwater vs CisionOne for a PR team that needs solid media monitoring and reporting without a complex setup or a per-outlet pricing model that makes costs unpredictable?](https://www.g2.com/discussions/meltwater-vs-cisionone-for-a-pr-team-that-needs-solid-media-monitoring-and-reporting-without-a-complex-setup-or-a-per-outlet-pricing-model-that-makes-costs-unpredictable)[What is the most affordable property management software for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-property-management-software-for-smbs)[Pros and Cons Details](https://www.g2.com/products/celonis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)