--- title: Celonis Reviews meta\_title: 'Celonis Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 323 reviews by the users' company size, role or industry to find out how Celonis works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 323 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Celonis Reviews & Product Details Visit Website Celonis makes processes work — for people, companies, and the planet. Powered by process mining and AI, the Celonis Process Intelligence Platform integrates process data and business context to create a living digital twin of business operations. We enable thousands of companies worldwide to understand how their business actually runs and, together with their partners, build intelligent solutions that transform and continuously improve the way they operate — unlocking billions in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2026 Celonis SE. All rights reserved. Celonis and the Celonis “droplet” logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. * * * Product Website Celonis Seller [Celonis](https://www.g2.com/sellers/celonis) Discussions [Celonis Community](https://www.g2.com/products/celonis/discuss) Languages Supported German, English, French, Japanese, Dutch, Portuguese, Russian, Spanish Solution Type All-in-One Overview by Elisabeth Bauer (Eliminating the Executive Gap) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 4 months [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) ## Celonis Integrations (5) What do users say about integrations? Verified by Celonis [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ARIS ](https://www.g2.com/products/aris-aris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Automation Anywhere Agentic Process Automation ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP Ariba ](https://www.g2.com/products/sap-ariba/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SAP ECC ](https://www.g2.com/products/sap-ecc/reviews) Show More ![Deepika S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepika S.") DS Deepika S. Junior Associate data Steward Enterprise (\> 1000 emp.) 6/5/2024 "It is good view" 5/5 What do you like best about Celonis? Look and feel with the last character love it Review collected by and hosted on G2.com. What do you dislike about Celonis? Movement of the web page with keyboard view Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Matrix problem Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-9752648/official_response/edit) Hi Deepika, we're glad to hear that you enjoy the look and feel of Celonis! We're always working to improve our user experience, so if you're open to sharing more about how we could improve our UI and usability, please write to us at cx@celonis.com to get a conversation going. Thank you. Validated ReviewerIncentivizedSource: G2 invite IL Inês L. Enterprise (\> 1000 emp.) 10/26/2023 "Celonis experience" 4/5 What do you like best about Celonis? What I like most about Celonis is that it is a very interactive and user friendly process analysis tool. The tool also offers many useful features for process mining. Furthermore, implementation and integration are easy. Review collected by and hosted on G2.com. What do you dislike about Celonis? What I like least about the application is the fact that two users cannot edit the same view or dashboard. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Currently, Celonis helps me analyze processes and discover inefficiencies in processes. By discovering route causes and bottle necks, we are able to help teams continually improve their processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") CA Verified User in Accounting Small-Business (50 or fewer emp.) 6/11/2024 "Great User Interface" 4/5 What do you like best about Celonis? I will say the Supply chain management is great Review collected by and hosted on G2.com. What do you dislike about Celonis? The cost of the software is too high I believe it should be reduced Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Its help in optimizing my prductivity Review collected by and hosted on G2.com. Show More Response from Yiwei Liew of Celonis [Editedit](https://www.g2.com/survey_responses/celonis-review-9773058/official_response/edit) Thank you for your feedback! We're glad to hear that you appreciate our platform's user interface and supply chain management solution. We're keen to hear more about your challenges with our pricing as a smaller business. If you'd like to share more details about this, or any other feedback you might have, please write to us at cx@celonis.com. Validated ReviewerIncentivizedSource: G2 invite ![Gourav S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gourav S.") GS Gourav S. Senior Data Engineer Mid-Market (51-1000 emp.) 11/11/2023 "Experience in Celonis as Data Engineer and loved the work on Celonis process mining than other tool." 4.5/5 What do you like best about Celonis? Celonis is the best process mining tool that others, I really loved to working on Celonis, its Data transformation, Data modeling and analysis best way to map the process and handle the data as per business requirements. Review collected by and hosted on G2.com. What do you dislike about Celonis? Sometimes getting kind of glitch or error while working on Celonis but Celonis team will support us to resolve them. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis support to understand how process is going through and helps us fulfill business requirements as per the need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vivek N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vivek N.") VN Vivek N. Data Scientist Small-Business (50 or fewer emp.) 5/24/2023 Business partner of the seller or seller's competitor, not included in G2 scores. ""Captivating Creativity: A Review of celonis"" 5/5 What do you like best about Celonis? Real-time Monitoring and Visualization: Users find value in Celonis' real-time monitoring features, which provide up-to-date insights into process performance. The platform offers intuitive and visually appealing dashboards, making it easier for stakeholders to understand complex process data. Review collected by and hosted on G2.com. What do you dislike about Celonis? While Celonis provides a range of pre-built dashboards and analytics features, some users have expressed that customizing these features to specific business needs can be complex and may require dedicated technical expertise. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis supports organizations in their journey towards continuous process improvement. By providing real-time monitoring, analysis, and insights, it allows stakeholders to identify process variations, track key performance indicators, and measure the impact of process changes. This empowers organizations to make data-driven decisions and continually optimize their processes for better outcomes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite LB LAURA B. Small-Business (50 or fewer emp.) 10/25/2023 "Process improvement enabler" 4.5/5 What do you like best about Celonis? Easy to use by not technical users and allows to calculate value of actions Review collected by and hosted on G2.com. What do you dislike about Celonis? Is a very expensive tool so the ROI is a challenge Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Celonis allows us to spped up identification and implementation of actions to improve business processes Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Anjali m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjali m.") AM Anjali m. Senior Consultant Enterprise (\> 1000 emp.) 5/24/2023 "The Power of Celonis: Revolutionizing Process Optimization" 4/5 What do you like best about Celonis? One of the standout features of Celonis is its advanced process mining capabilities. As a developer, I appreciate how Celonis effortlessly connects to various data sources, allowing us to gain deep insights into complex processes. Its ability to automatically reconstruct end-to-end processes, identify bottlenecks, and pinpoint areas for improvement has been instrumental in our optimization efforts. Review collected by and hosted on G2.com. What do you dislike about Celonis? Cost Considerations: As a robust and feature-rich platform, Celonis can come with a significant price tag. Depending on the organization's size and needs, the licensing and implementation costs may be perceived as a disadvantage, particularly for smaller businesses with limited budgets. It's essential to carefully assess the return on investment and evaluate if the benefits justify the cost. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Problem - Lack of Process Visibility: Celonis tackles the issue of limited process visibility by providing a comprehensive view of end-to-end processes. By connecting to various data sources and analyzing process data in real time, Celonis uncovers hidden process inefficiencies, bottlenecks, and variations. This enhanced visibility allows organizations to identify areas for improvement and make data-driven decisions. Benefit - Improved Process Efficiency - With a clear understanding of process inefficiencies, organizations can implement targeted optimizations, streamline workflows, and eliminate bottlenecks. This results in improved process efficiency, reduced costs, and enhanced productivity. Problem - Siloed Data and Lack of Collaboration: Celonis helps break down data silos by integrating data from various systems and sources. It creates a centralized platform that allows stakeholders from different departments to collaborate, share insights, and align on process improvement initiatives. Benefit: Cross-Functional Collaboration - By facilitating collaboration and information sharing, Celonis fosters cross-functional collaboration, breaking down communication barriers. This promotes a culture of continuous improvement, enabling teams to work together towards common process optimization goals. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vaishnavi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vaishnavi B.") VB Vaishnavi B. Data engineering Analyst Small-Business (50 or fewer emp.) 11/7/2023 "Great experience" 5/5 What do you like best about Celonis? It is great path to learn explore new opportunities and expel the skills to be vigilant in the desired feild. It is ease to use and implement. It's features are so handful for new user and have great support. Review collected by and hosted on G2.com. What do you dislike about Celonis? It is currently well but should adapt new changes in technology. Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? It helped in all type of analysis with ease of use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CF Christian F. Small-Business (50 or fewer emp.) 10/25/2023 "A Good Tool Just Got A Little Better" 4/5 What do you like best about Celonis? Updated data integration platform, ease of use, awsome support from lead value engineers Review collected by and hosted on G2.com. What do you dislike about Celonis? New features are usally quite immature when they are released, it is quite exhausting and confusing to work with action flows, still not all features in Views available Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Drive innovation Enhance decision making Improve business process outcomes Improve business process agility Improve customer relations/service Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") IC Verified User in Consulting Mid-Market (51-1000 emp.) 11/26/2023 "Process Excellency" 4.5/5 What do you like best about Celonis? Helps at looking the processes in depth. Review collected by and hosted on G2.com. What do you dislike about Celonis? Sometimes may find difficulty on data connection Review collected by and hosted on G2.com. What problems is Celonis solving and how is that benefiting you? Helps in finding out inefficiency in the process and also helps to automate certain tasks which helps in realisation of business value Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Celonis? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Celonis ](https://www.g2.com/products/celonis/discussions/new) ![Joaquim N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joaquim N.") JN Joaquim Nogueira • Last activity over 5 years ago What is the best fit for Celonis EMS within a big company IT Architecture? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/35111-what-is-the-best-fit-for-celonis-ems-within-a-big-company-it-architecture) ![Balaji R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji R.") BR Balaji Rajendran • Last activity about 5 years ago When do I think about the scalability, of the solution? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/when-do-i-think-about-the-scalability-of-the-solution) [ View all Discussions ](https://www.g2.com/products/celonis/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 4 months ### Return on Investment 21 months ### Average Discount 16% [ View More Pricing Information ](https://www.g2.com/products/celonis/pricing) Celonis Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8c692d69bacf56097cdeb5cedffc116e/sap-signavio.png "Product Avatar Image") SAP Signavio 4.4/5(66) [ Compare Now ](https://www.g2.com/compare/celonis-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0641dbb71b93221df6a148d24954475e/uipath-uipath-process-mining.png "Product Avatar Image") UiPath Process Mining 4.5/5(83) [ Compare Now ](https://www.g2.com/compare/celonis-vs-uipath-uipath-process-mining) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7854db3b43605cfcf9fda2990523578f/aris-aris.png "Product Avatar Image") ARIS 4.3/5(171) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-celonis) ##### ##### Celonis Features Data Management Data Consolidation Data Validation Standard Analytics Standard KPIs Custom Analytics Dashboards Custom KPIs Custom Reports Process Management Process Library Collaboration Integrations [ View More Features ](https://www.g2.com/products/celonis/features) ## Top-Rated Alternatives [ ![UiPath Agentic Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Microsoft Power Automate](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ ![Coupa](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Coupa") Coupa 4.2/5(569) ](https://www.g2.com/products/coupa-software-coupa/reviews) [ View All Alternatives ](https://www.g2.com/products/celonis/competitors/alternatives) ##### Categories on G2 [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation) [Sales Analytics](https://www.g2.com/categories/sales-analytics)[SAP Store](https://www.g2.com/categories/sap-store)[AP Automation](https://www.g2.com/categories/ap-automation)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[Accounts Receivable](https://www.g2.com/categories/accounts-receivable)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Financial Analysis](https://www.g2.com/categories/financial-analysis) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What is the leading password management solution for office use?](https://www.g2.com/discussions/what-is-the-leading-password-management-solution-for-office-use)[Which vendor provides the most advanced data quality management tools?](https://www.g2.com/discussions/which-vendor-provides-the-most-advanced-data-quality-management-tools)[What is the most affordable social suite for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-social-suite-for-smbs) [Most effective sales engagement app](https://www.g2.com/discussions/most-effective-sales-engagement-app)[Most popular user session replay software](https://www.g2.com/discussions/most-popular-user-session-replay-software)[Pros and Cons Details](https://www.g2.com/products/celonis/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)