Adam J.
AJ
Adam J.
COO & Co-founder
Small-Business (50 or fewer emp.)
"HIPAA-Compliant Messaging That Keeps Our Team Connected Anywhere"
5/5
What do you like best about Celo?

Our most critical use for Celo is HIPAA-compliant messaging on both desktop and mobile. This enables our team to stay connected no matter whether we are in the clinic or at home. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Whiel I quite like Celo, there are two areas where I think improvements could be made. Firstly, it would be nice to be able to upload different file formats, ranging from voice memos to DICOM/NIFTI files. Secondly, the search feature for Celo could be improved -- currently it restricts search to a short time window, and there is no "universal" search available, I have to search specifically in each group and chat. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Adam,

Thanks so much for your feedback! We're pleased to hear that Celo is helping your team stay connected through secure, HIPAA-compliant messaging across both desktop and mobile devices.

We also appreciate your input regarding file support and search functionality. Additionally, Celo does support voice messaging, and we've included a resource with more information.

Thank you,

The Celo Team

See how Celo improved
Andrea C.
AC
Andrea C.
Mid-Market (51-1000 emp.)
"Effortless, Secure Communication for Healthcare Teams"
5/5
What do you like best about Celo?

I appreciate Celo's ease of use, as it's very similar to messaging apps I'm familiar with. Once connected with someone, it's user-friendly, which is the best thing you can ask for when starting a new app with a team. I find it to be incredibly user-friendly, and it's been enjoyable so far. It's been a really good experience overall, and I have nothing bad to say about it. Also, the initial setup of Celo was super easy, as it walks you through it step by step, which made us all comfortable using it moving forward. Review collected by and hosted on G2.com.

What do you dislike about Celo?

One small thing would be an edit button. If I misspell a word or something, I'm not able to go in and fix it after it's sent. It would be nice to just be able to fix that, especially when you're working with professionals. Mistakes happen. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Andrea,

Thank you! We're glad to hear that Celo has been easy to set up and use, and that it's helping your team communicate securely. We also appreciate your input regarding message editing as we continue to enhance the user experience.

Thank you,

The Celo Team

Sabrenia T.
ST
Sabrenia T.
Mid-Market (51-1000 emp.)
"Critical Tool for Secure Healthcare Communication"
5/5
What do you like best about Celo?

I use Celo to communicate important medical information about my patients without violating HIPAA regulations. It's a relief that I'm able to see all communications between my coworkers and healthcare professionals about different patient issues, which helps me stay informed even when I'm away from work. I also appreciate being able to turn off the app when I'm off duty to avoid disturbances. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Sometimes there are delays in care for the patients because I don’t always get a response in a timely manner. There should be some type of alarm for healthcare providers any time in order to get a quick response. Setting it up was complicated because I’m not tech savvy. Review collected by and hosted on G2.com.

Brianna O.
BO
Brianna O.
AMFT
Small-Business (50 or fewer emp.)
"User-Friendly and Secure Communication Tool"
5/5
What do you like best about Celo?

I like how Celo is user-friendly, making it easy for me to navigate. I also enjoy being able to change my profile pic and the group chat pic. Additionally, the initial setup of Celo was very easy. Review collected by and hosted on G2.com.

What do you dislike about Celo?

One thing I would love for you guys to implement would be reactions to text because sometimes I say thank you a lot where I could just like the message or acknowledge it via a reaction, like in iMessages. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Sleek, Easy-to-Use UI—But Needs a “Mark All as Read” Option"
3.5/5
What do you like best about Celo?

I like the UI/UX look and feel. It’s straightforward to create new chats, and sending files is easy as well. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I can’t mark all chats as read, and it’s very difficult to clear the unread badge for every group chat. It takes a long time to do this one by one. Also, Celo doesn’t support all file types. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Valued Celo User,

Thank you for your feedback! We're glad you're enjoying Celo's intuitive design and secure communication, and we appreciate your input regarding unread message management and file type support.

Thank you,

The Celo Team

Divyansh P.
DP
Divyansh P.
Small-Business (50 or fewer emp.)
"Decent Tool, Needs Better Connective Features"
2.5/5
What do you like best about Celo?

I like that I can share a photo then delete it immediately. The image sharing and the ability to delete right after is great. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I find it frustrating that Celo's chat does not automatically mark messages as 'read' after I've looked at them. It's also a bit clunky to find people within the app. Another drawback is the lack of 'react' gifs or emojis, which are pretty standard in digital communication these days. I'm also tired of juggling too many communication apps like Teams, Messenger, WhatsApp, and others. It would be great if Celo could integrate with WhatsApp to streamline things. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Divyansh,

Thanks for your thoughtful feedback!

We’re glad the secure photo sharing and deletion features are helpful, and we appreciate your input on read receipts, easier contact search, reactions, and integrations as we continue improving Celo’s connectivity and overall experience.

Thank you,

The Celo Team

MS
Merryn S.
"Secure Communication Made Easy in Healthcare"
4.5/5
What do you like best about Celo?

I use Celo for communicating about patients in a secure fashion in a hospital environment, and it really helps with security and privacy issues. I find Celo easy to use, and I like that I can either DM others or make cases and then archive them so they don’t clutter my app but are still accessible. The initial setup was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Celo?

I find it weirdly easy to unintentionally add others to group chats/cases. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Merryn,

Thank you for sharing your experience! We’re so glad Celo is helping you communicate securely and stay organized with cases and archiving, and we appreciate your feedback around group chat controls as we continue refining the experience.

Thank you,

The Celo Team

GJ
Gabriela J.
Intake specialist
Small-Business (50 or fewer emp.)
"Easy to Learn and Manage—Smooth Experience with Celo-Intake specialist."
5/5
What do you like best about Celo?

Easy to learn and manage. I have never had a problem while using Celo. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Only issue I have is that we can't delete all the unopened celo messages if we don't want to click on every one. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Gabriela,

Thanks so much for your feedback! We're glad to hear that Celo has been easy to learn and manage, and we appreciate your input regarding unread message management.

Thank you,

The Celo Team

Gikundiro K.
GK
Gikundiro K.
Mid-Market (51-1000 emp.)
"Organized, Easy-to-Use with Do Not Disturb Feature"
5/5
What do you like best about Celo?

I use Celo for work, and it's been really helpful. It solved all my scheduling questions and helped me connect with my employers and coworkers. My favorite feature is being able to put all messages on do not disturb, which is valuable because it prevents unnecessary messages from disturbing me. I find Celo to be really organized and easy to use. I'd definitely recommend it, I'd rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Nothing Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"HIPAA-Compliant and Easy to Use"
5/5
What do you like best about Celo?

That it is HIPPA compliant and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Limited users if you are using the free app. Review collected by and hosted on G2.com.

Response from Remy Church of Celo

Hi Valued Celo User,

Thank you for your feedback! We're glad to hear that Celo's ease of use and HIPAA-compliant communication are helping your team stay connected and save time.

Thank you,

The Celo Team