--- title: Celo Reviews meta\_title: 'Celo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Celo works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care url: https://www.g2.com/categories/health-care ---

# Celo Reviews & Product Details

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Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. - Celo AI Scribe: Turns patient conversations into clinical notes in seconds. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration.

* * *

Product Website
Celo
Seller
[Celo Health](https://www.g2.com/sellers/celo-health)
Discussions
[Celo Community](https://www.g2.com/products/celo-health-celo/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Jack Clough (Head of Growth)

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## Pricing

Pricing provided by Celo.

### ENTERPRISE

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/celo-health-celo/pricing)

AT

Annabel T.

Mid-Market (51-1000 emp.)

3/3/2024

"New Zealand Air Ambulance CEO"

5/5

What do you like best about Celo?

secure easy to use app for sharing health information, great customer support and easy to integrate into our national aeromedical operation. Review collected by and hosted on G2.com.

What do you dislike about Celo?

The lack of Edit function which i think may have been resolved. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

the sharing of secure health information to ensure critical communication between all stake holders to ensure we can get to patients when they need us most. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

HD

Heather D.

Small-Business (50 or fewer emp.)

3/10/2024

"Great asset for our care teams"

5/5

What do you like best about Celo?

We like how simple it is to allow caregivers to communicate and feel connected. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Wish Admin side allowed a little more freedom of control. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

This allows multiple members of a client's care team to stay connected and for us to remain HIPAA compliant. Keeps the Care Coordinator in the loop on changes in status. Review collected by and hosted on G2.com.

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3/11/2025
Validated ReviewerSource: Organic

SS

Steven S.

Small-Business (50 or fewer emp.)

3/6/2024

"Quick messaging that’s user friendly"

3.5/5

What do you like best about Celo?

I really like being able to communicate with our team via multimedia. The ability to send pictures is super helpful. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Adding connections is burdensome. Should be easier to connect with someone on our network. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Being able to discuss case details in a safe and compliant manner Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
EH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/4/2024

"Celo is very helpful for our business"

4.5/5

What do you like best about Celo?

Ease of use. So this is the remaining minium. Review collected by and hosted on G2.com.

What do you dislike about Celo?

There's only a single tier or level of importance for dicussion / client notes. It would be nice if there was a second tier to highlight more important items. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

We wanted a HIPAA Compliant messaging system that allowed us to capture and share electronically across our care team and managers, as well as with client family members, potentially, client care notes. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

3/6/2024

"Easy to use, nice layout"

5/5

What do you like best about Celo?

Nice layout, simple to use. Easy to reply to colleague Review collected by and hosted on G2.com.

What do you dislike about Celo?

Sometimes it takes a while to connect to colleagues before replying privately Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Ross R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ross R.")
RR

Ross R.

Surgeon

Small-Business (50 or fewer emp.)

11/16/2022

"Experienced Celo user"

5/5

What do you like best about Celo?

Extremely secure and maintains privacy for my patients

Having a directory of members is very helpful

Highly reliable and stable platform which is important Review collected by and hosted on G2.com.

What do you dislike about Celo?

Rapid staff turnover in some situations means that new staff need to be encouraged to join

A process to encourage them is helpful Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Keeping my team members connected in a secure , reliable and private manner

This means we can communicate freely and share images without breaching privacy Review collected by and hosted on G2.com.

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8/3/2023
Current UserValidated ReviewerSource: Organic

HC

Haley C.

Mid-Market (51-1000 emp.)

7/26/2023

"Gamechaning HIPAA Compliant Communication"

5/5

What do you like best about Celo?

It is user friendly and has really changed our entire care teams capability to communicate in a safe way! We were on the fence since we hadn't heard a lot about it but it has helped us and our clients so much! Review collected by and hosted on G2.com.

What do you dislike about Celo?

Honestly, nothing yet. It is available on your phone and computer. It hasn't glitched yet and is reliable which isn't always the case with technology. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

A disconnect in our care teams. Making groups by client for our In-home Care Agency has been a game changer. Caregivers can give other caregivers tips. It has improved our clients care greatly having the whole care team on one page. Review collected by and hosted on G2.com.

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Response from Steve Vlok of Celo

[Editedit](https://www.g2.com/survey_responses/celo-review-8362039/official_response/edit)

Thank you for your positive review Haley! We're excited to be working with you and your team!

Validated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
UH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

3/7/2024

"Extremely useful"

4.5/5

What do you like best about Celo?

Simplicity. Secure. Ability to send photos. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Inability to take screenshots. Somewhat cumbersome getting into the specific group. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Messaging specialists or colleagues with questions that can be answered quickly. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/26/2023

"Excellent"

5/5

What do you like best about Celo?

Celo is fast, and easy to navigate. Customer service rep are very helpful and they answer right away. They are open to suggetions and makes way to make that suggested feature to happen. So far, we love using Celo. Review collected by and hosted on G2.com.

What do you dislike about Celo?

Numbers of messages sometimes doesn't match. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

The delay of communication. The other software we use is so slow and messages are not syncing. Now in Celo it was solved. Review collected by and hosted on G2.com.

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Response from Steve Vlok of Celo

[Editedit](https://www.g2.com/survey_responses/celo-review-8362050/official_response/edit)

Thank you for your positive feedback! If you have any support needs please email us at support@celohealth.com and we'll be sure to assist you!

Current UserValidated ReviewerSource: Organic

NZ

Nuria Z.

Enterprise (\> 1000 emp.)

6/19/2023

"A great tool for secure imaging"

5/5

What do you like best about Celo?

Celo is a robust and reliable application that ensures the safety, security, and ease-of-use when capturing and sharing clinical images, while facilitating seamless communication across multiple teams. It caters well to various platforms, including smart devices and web-based interfaces, ensuring a positive experience for all users. Review collected by and hosted on G2.com.

What do you dislike about Celo?

It would be good if (new) message notifications could be enabled for the web app as well. The current workaround my team uses is to use the mobile app to be notified in real-time. Review collected by and hosted on G2.com.

What problems is Celo solving and how is that benefiting you?

Secure, real-time image transfer Review collected by and hosted on G2.com.

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Response from Steve Vlok of Celo

[Editedit](https://www.g2.com/survey_responses/celo-review-8233997/official_response/edit)

Thank you for your positive feedback Nuria! For message notifications on the web - these are available. You can turn these on by following the instructions here:

https://support.celohealth.com/hc/en-us/articles/360052915454-My-Notifications

Let us know if you need any further assistance!

[See how Celo improved](https://support.celohealth.com/hc/en-us/articles/360052915454-My-Notifications)

Validated ReviewerSource: Organic

## Pricing Options

Pricing provided by Celo.

### ENTERPRISE

Contact Us

### FREE

Free

### BUSINESS

Starting at $99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/celo-health-celo/pricing)

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##### 
##### Celo Features

Collaboration

Modules

Communication

Security

Health Care Messages

Messaging

Platform

User Authorization - HIPAA Compliant Messaging

Compliant Texting - HIPAA Compliant Messaging

Clinical Communication - HIPAA Compliance

Operations

Correspondance Variety

Cross Platform Support

Messaging Security

[
View More Features
](https://www.g2.com/products/celo-health-celo/features)

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##### Categories on G2

[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Clinical Communication and Collaboration](https://www.g2.com/categories/clinical-communication-and-collaboration)

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