--- title: Celo Reviews meta_title: 'Celo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how Celo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-08-07' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # Celo Reviews **Vendor:** Celo Health **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 4.6/5.0 **Total Reviews:** 73 ## About Celo Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. - Celo AI Scribe: Turns patient conversations into clinical notes in seconds. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration. ## Celo Pros & Cons **What users like:** - Users find Celo to be **very easy to use** , appreciating its simplicity and convenience, especially in medical applications. (19 reviews) - Users appreciate the **fast and safe communication** of Celo, facilitating easy connectivity and efficient information sharing. (12 reviews) - Users find **Chat Communication on Celo fast and effective** , enhancing connectivity and group collaboration seamlessly. (7 reviews) - Users appreciate the **HIPAA compliance** of Celo, ensuring secure and private communication within healthcare teams. (7 reviews) - Users appreciate the **strong security and HIPAA compliance** of Celo, ensuring safe communication in healthcare environments. (7 reviews) - Setup Ease (7 reviews) - Users appreciate Celo's **intuitive design and robust features** , enhancing communication and productivity for caregivers and clients. (5 reviews) - Response Speed (4 reviews) - Users commend Celo for its **outstanding customer support** , ensuring a smooth and efficient user experience. (3 reviews) - Data Protection (3 reviews) **What users dislike:** - Users are frustrated by Celo's **limited messaging features** , including no read receipts and lack of emoji reactions. (6 reviews) - Users express frustration with **messaging issues** in Celo, like unread message notifications and lack of reactions. (5 reviews) - Users face **notification issues** with Celo, including persistent alerts and limited customization options for groups. (4 reviews) - Users find the **search functionality lacking** , making it hard to retrieve old messages efficiently. (2 reviews) - Users experience **communication delays** that hinder timely patient care, impacting overall effectiveness and satisfaction with Celo. (1 reviews) - Difficult Setup (1 reviews) - Users find it challenging to **assign new members to the team** , leading to inconveniences in collaboration. (1 reviews) - Lack of Customization (1 reviews) - Limited Editing Capabilities (1 reviews) - Missing Features (1 reviews) ## Celo Reviews ### 1. Decent Tool, Needs Better Connective Features **Rating:** 2.5/5.0 stars **Reviewed by:** Divyansh P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Celo?** I like that I can share a photo then delete it immediately. The image sharing and the ability to delete right after is great. **What do you dislike about Celo?** I find it frustrating that Celo's chat does not automatically mark messages as 'read' after I've looked at them. It's also a bit clunky to find people within the app. Another drawback is the lack of 'react' gifs or emojis, which are pretty standard in digital communication these days. I'm also tired of juggling too many communication apps like Teams, Messenger, WhatsApp, and others. It would be great if Celo could integrate with WhatsApp to streamline things. **What problems is Celo solving and how is that benefiting you?** I use Celo for work communication. It solves privacy issues and lets me share and quickly delete photos. **Official Response from Remy Church:** > Hi Divyansh, Thanks for your thoughtful feedback! We’re glad the secure photo sharing and deletion features are helpful, and we appreciate your input on read receipts, easier contact search, reactions, and integrations as we continue improving Celo’s connectivity and overall experience. Thank you, The Celo Team ### 2. Trusted Health App for Privacy, But Limited Reactions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** That it is made for the health industry and it is a app that we can trust to maintain privacy **What do you dislike about Celo?** That you can’t react to posts and that not enough of my colleagues use it **What problems is Celo solving and how is that benefiting you?** A safe place for me and my colleagues to discuss cases **Official Response from Remy Church:** > Hi Valued Celo User, Thanks so much for sharing your feedback! We’re glad Celo provides a secure space you can trust, and we appreciate your input as we continue to improve the experience. Thank you, The Celo Team ### 3. Simple and Easy Communication Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Elisa S. | Intake Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Celo?** It is very intuitive and easy to use. I like the ease and organization of being able to have as many chats as needed and being able to search within them. **What do you dislike about Celo?** My only complaint is that you can't leave an emoji on a message. **What problems is Celo solving and how is that benefiting you?** We need a platform with multiple channels for all staff to use and be able to search/reference specific key words and Celo makes that possible. ### 4. Solid Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Celo?** I like that it's easy to write messages & communicate with our staff, being able to search up old messages, creating group chats, and pinning messages. **What do you dislike about Celo?** I dislike that I am unable to react to messages. **What problems is Celo solving and how is that benefiting you?** Being able to have different group chats with our staff and pinning the important chats on my message thread. As well as the app being mobile friendly. ### 5. Celo 1st time user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Celo?** It's easy to set up and connection is good. **What do you dislike about Celo?** I don't like when someone will message me or message received in the group and I have read it. Notification still stays on the icon. Not sure why. I have to open one by one all the messages in the group chat so the notification will be removed. **What problems is Celo solving and how is that benefiting you?** We use it mainly for communication with my Team. **Official Response from Remy Church:** > Hi there, Thanks for sharing your first impressions of Celo! We're glad setup was smooth and you're finding it helpful for team communication. Thanks, The Celo Team - [View Celo pricing details and edition comparison](https://www.g2.com/products/celo-health-celo/reviews?filters%5Bsentiment_snippet%5D=2092049&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A26%3A53+-0500&secure%5Bsession_id%5D=d4941b5f-51af-4130-9517-52d71c379d99&secure%5Btoken%5D=e27239c435b925805831ee9117c2a3ba558dcf0b439ff17d5b0419a153553090&format=llm_user) ## Celo Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Notifications **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Celo Alternatives - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (615 reviews)