"A HIPAA-compliant messaging solution built with the end user in mind."
What do you like best about Celo?
The thing I love most about switching to Celo is that I don’t need to spend a lot of time training new users. Once the app is installed on their phones, even tech-averse users have an easy time navigating and using the app right away. It’s a simple yet powerful tool that has delivered on its promises.
What do you dislike about Celo?
Nothing to complain about. I’ve had a very easy time working with Celo whenever I had a question or wanted to provide a feature request. The team at Celo is easy to reach and transparent about what improvements and feature enhancements they are working on.
What problems is Celo solving and how is that benefiting you?
Celo is meeting our needs for a responsive HIPAA-compliant communication platform. We’ve tried other methods of achieving HIPAA compliance but were never happy with how cumbersome and slow those systems were. With Celo, we get secure communication that’s as easy to use as sending a text!
"Excellent platform with a great team behind it."
What do you like best about Celo?
Ease of use and good design. Simple onboarding process.
What do you dislike about Celo?
Nothing! Looking forward to more features.
What problems is Celo solving and how is that benefiting you?
Replacing the use of high risk consumer tools like WhatsApp, which enables us to share sensitive information with confidence.
"CELO has been very beneficial to communicate with my team across different settings"
What do you like best about Celo?
CELO helps minimize the number of emails asking quick, easy-to-answer questions. It is very user-friendly, and the group feature has been pivotal in communicating quickly with my entire team.
What do you dislike about Celo?
There are more features on the online version of the app, which is not available on safari currently. If all features could be utilized on the mobile app that would be fantastic.
What problems is Celo solving and how is that benefiting you?
CELO helps minimize the number of emails in everyone's inbox and makes it easy to answer short, simple questions. I am able to focus more on emails requiring more attention while also attending to questions sent on CELO.
"Just works!"
What do you like best about Celo?
The stability of the app and how everything just works as you'd expect it all the time. I also really appreciate the security and nice quality of life features that make the app a pleasure to use.
What do you dislike about Celo?
The fact that the media sharing capabilities are lacking compared to some of the other health care messaging apps I have used in the past. I would like the ability to attach GIFS in the chat and have them play automatically.
What problems is Celo solving and how is that benefiting you?
A secure and reliable way to message my healthcare colleagues.
"Secure clinical communication, in a mission specific package"
What do you like best about Celo?
Safe, secure, and compartmentalises my clinical and personal text/images/data. The development team is responsive to feedback and suggestions. Highly recommend.
What do you dislike about Celo?
As a package that continues to develop, there have been great strides in improving the UI and experience. It is still a work in progress to be as smooth as other native messaging software, like iMessage, or WhatsApp. I have already seen many improvements in its interface over the time I have been a Celo user.
What problems is Celo solving and how is that benefiting you?
Secure clinical communication in a way that makes it easy to keep my work life (and phone use) separate from my personal life. I like that patient information can remain within the Celo environment, leaving my camera roll free from potentially confidential clinical multimedia.
"Experienced Celo user"
What do you like best about Celo?
Extremely secure and maintains privacy for my patients
Having a directory of members is very helpful
Highly reliable and stable platform which is important
What do you dislike about Celo?
Rapid staff turnover in some situations means that new staff need to be encouraged to join
A process to encourage them is helpful
What problems is Celo solving and how is that benefiting you?
Keeping my team members connected in a secure , reliable and private manner
This means we can communicate freely and share images without breaching privacy
"Unified communications within our Obstetrics & Gynaecology department"
What do you like best about Celo?
Celo is a great app. It's easy to use, and it has unified comms within our department.
Prior to Celo communications were happening across a variety of tech solutions, which caused messages to be missed and exposed us to risk regarding patient data.
With Celo, we can be confident that patient data is protected. It's a convenient and secure way to send and receive photos, including photos of documents.
What do you dislike about Celo?
Honestly, nothing comes to mind. I have given feedback to the Celo team directly and they have always taken things on board.
What problems is Celo solving and how is that benefiting you?
As mentioned above, the key solution it has provided is having a place to have clinical conversations and share data that is approved, secure, and protects patient data. It also makes our department use one tool to communicate rather than other given messaging tools that people otherwise might use but have no specific protections around patient privacy.
As an app, it is easy to learn as it functions similarly to other popular messaging apps.
"Confidential and easy to use"
What do you like best about Celo?
Confidentiality of the information and intuitive to use alongside other messaging systems including text. Knowing patient information is secure when transmitted.
What do you dislike about Celo?
No real downsides. I haven't had any issues with it
What problems is Celo solving and how is that benefiting you?
Confidential transmission of text and photographic information in a clinical setting