# Celo Reviews **Vendor:** Celo Health **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 4.6/5.0 **Total Reviews:** 68 ## About Celo Celo is the secure collaboration platform designed for healthcare teams. With our HIPAA-compliant app, care teams can communicate easily and securely, improving patient care and operational efficiency. Whether on iOS, Android, or Web, Celo serves as your centralized hub for team collaboration. Key features include: - Secure Messaging: Encrypts messages to protect patient information. - Care Coordination: Facilitates streamlined communication among care team members. - Team Collaboration Tools: Enables file sharing, task assignment, and real-time updates. - Integration Capabilities: Integrates with existing healthcare systems for enhanced workflow. - Mobile Accessibility: Accessible anytime, anywhere via mobile devices. - Audit Trails: Maintains detailed logs for compliance and accountability. - Customizable Alerts: Notifies team members promptly of critical updates. - Celo AI Scribe: Turns patient conversations into clinical notes in seconds. Celo goes beyond standard communication tools by ensuring compliance with rigorous standards like HIPAA, HITECH ACT, GDPR, and more. With ISO27001 certified data centers and SOC2 certified Microsoft Azure Cloud infrastructure, Celo guarantees the highest levels of data security and regulatory compliance. Connect with your team better with Celo, where secure communication meets seamless collaboration. ## Celo Pros & Cons **What users like:** - Users value the **ease of use** of Celo, enhancing teamwork and communication with its user-friendly interface. (21 reviews) - Users love the **ease of communication** in Celo, enhancing collaboration with features like message search and group chats. (12 reviews) - Users highlight Celo's **security** , ensuring safe management of both personal and professional information with ease of use. (8 reviews) - Users value the **easy communication features** of Celo, enhancing collaboration through group chats and message searching. (7 reviews) - Users appreciate Celo for its **HIPAA compliance** , ensuring secure and confident communications among healthcare teams. (7 reviews) - Setup Ease (7 reviews) - Users appreciate Celo's **intuitive design and robust features** , enhancing communication and productivity for caregivers and clients. (5 reviews) - Response Speed (4 reviews) - Team Collaboration (4 reviews) - Users commend Celo for its **outstanding customer support** , ensuring a smooth and efficient user experience. (3 reviews) **What users dislike:** - Users find Celo's **limited messaging features** frustrating, particularly the lack of read receipts and emoji reactions. (6 reviews) - Users express frustration with **messaging issues** , such as not auto-marking messages as 'read' and lack of emoji reactions. (5 reviews) - Users experience **notification issues** that disrupt their workflow, including persistent alerts and limited customization options. (4 reviews) - Users struggle with the **poor search functionality** in Celo, making it hard to find old messages efficiently. (2 reviews) - Users experience **communication delays** with Celo, leading to slower patient care and frustrating responses. (1 reviews) - Difficult Setup (1 reviews) - Users find it challenging to **assign new members to the team** , leading to inconveniences in collaboration. (1 reviews) - Lack of Customization (1 reviews) - Limited Editing Capabilities (1 reviews) - Missing Features (1 reviews) ## Celo Reviews ### 1. Critical Tool for Secure Healthcare Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Sabrenia T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Celo?** I use Celo to communicate important medical information about my patients without violating HIPAA regulations. It's a relief that I'm able to see all communications between my coworkers and healthcare professionals about different patient issues, which helps me stay informed even when I'm away from work. I also appreciate being able to turn off the app when I'm off duty to avoid disturbances. **What do you dislike about Celo?** Sometimes there are delays in care for the patients because I don’t always get a response in a timely manner. There should be some type of alarm for healthcare providers any time in order to get a quick response. Setting it up was complicated because I’m not tech savvy. **What problems is Celo solving and how is that benefiting you?** I use Celo to communicate medical issues, get treatment orders, and share lab results securely, which doesn't violate HIPPA. It also keeps me informed about coworkers' communications and allows me to disconnect when off duty. ### 2. User-Friendly and Secure Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna O. | AMFT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Celo?** I like how Celo is user-friendly, making it easy for me to navigate. I also enjoy being able to change my profile pic and the group chat pic. Additionally, the initial setup of Celo was very easy. **What do you dislike about Celo?** One thing I would love for you guys to implement would be reactions to text because sometimes I say thank you a lot where I could just like the message or acknowledge it via a reaction, like in iMessages. **What problems is Celo solving and how is that benefiting you?** I use Celo to talk to my front desk lady, nurse practitioners, and therapist in my office. We use it to talk about clients and patients, maintaining confidentiality. ### 3. Decent Tool, Needs Better Connective Features **Rating:** 2.5/5.0 stars **Reviewed by:** Divyansh P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Celo?** I like that I can share a photo then delete it immediately. The image sharing and the ability to delete right after is great. **What do you dislike about Celo?** I find it frustrating that Celo's chat does not automatically mark messages as 'read' after I've looked at them. It's also a bit clunky to find people within the app. Another drawback is the lack of 'react' gifs or emojis, which are pretty standard in digital communication these days. I'm also tired of juggling too many communication apps like Teams, Messenger, WhatsApp, and others. It would be great if Celo could integrate with WhatsApp to streamline things. **What problems is Celo solving and how is that benefiting you?** I use Celo for work communication. It solves privacy issues and lets me share and quickly delete photos. **Official Response from Remy Church:** > Hi Divyansh, Thanks for your thoughtful feedback! We’re glad the secure photo sharing and deletion features are helpful, and we appreciate your input on read receipts, easier contact search, reactions, and integrations as we continue improving Celo’s connectivity and overall experience. Thank you, The Celo Team ### 4. Secure Communication Made Easy in Healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** Merryn S. **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** I use Celo for communicating about patients in a secure fashion in a hospital environment, and it really helps with security and privacy issues. I find Celo easy to use, and I like that I can either DM others or make cases and then archive them so they don’t clutter my app but are still accessible. The initial setup was very easy for me. **What do you dislike about Celo?** I find it weirdly easy to unintentionally add others to group chats/cases. **What problems is Celo solving and how is that benefiting you?** I use Celo for secure communication in the hospital, resolving security and privacy issues. It's easy to use, and I like the feature to organize and archive cases to keep my app uncluttered. **Official Response from Remy Church:** > Hi Merryn, Thank you for sharing your experience! We’re so glad Celo is helping you communicate securely and stay organized with cases and archiving, and we appreciate your feedback around group chat controls as we continue refining the experience. Thank you, The Celo Team ### 5. Organized, Easy-to-Use with Do Not Disturb Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Gikundiro K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Celo?** I use Celo for work, and it's been really helpful. It solved all my scheduling questions and helped me connect with my employers and coworkers. My favorite feature is being able to put all messages on do not disturb, which is valuable because it prevents unnecessary messages from disturbing me. I find Celo to be really organized and easy to use. I'd definitely recommend it, I'd rate it a 10 out of 10. **What do you dislike about Celo?** Nothing **What problems is Celo solving and how is that benefiting you?** Celo solves scheduling issues, improves connectivity with employers and coworkers, and allows me to manage notifications with 'Do Not Disturb' to avoid unnecessary interruptions. ### 6. Keeps Our Care Team in Perfect Sync **Rating:** 4.5/5.0 stars **Reviewed by:** MaryElle and Marllee R. **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** I use Celo to report progress notes, and it eliminates the need for paper notebooks, which I really appreciate. I like that it allows everyone on the specific care team to see the progress notes, so we're all on the same page and in tune with client or patient needs. I also found the initial setup of Celo to be very easy. **What do you dislike about Celo?** It can sometimes be disruptive w all the notifications **What problems is Celo solving and how is that benefiting you?** I use Celo to report progress notes, eliminating paper notebooks and keeping our care team aligned with client needs by allowing access to the same information. **Official Response from Remy Church:** > Hi MaryElle, Thank you for your thoughtful review! We’re so glad Celo is helping your care team stay aligned and move away from paper notes, and we appreciate your feedback around notifications. Thank you, The Celo Team ### 7. Seamless Communication, HIPAA-Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylee S. **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** I love how easy Celo is to access and use. The easy log-in and straightforward navigation make it user-friendly, even for some of our older team members who aren't as tech-savvy. It's also very simple to set up, which was a big plus for us. I appreciate that it helps us communicate with team members between shifts in a safe and HIPAA-compliant manner. **What do you dislike about Celo?** Na **What problems is Celo solving and how is that benefiting you?** Celo helps us communicate safely and HIPAA-compliantly between shifts. It's easy to access and navigate, even for older team members who aren't tech-savvy. **Official Response from Remy Church:** > Hi Kaylee, Thank you for the wonderful review! We’re so glad Celo is making secure, HIPAA-compliant communication simple and accessible for your whole team. Thank you, The Celo Team ### 8. User-Friendly and HIPAA-Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Katriana S. | Business Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Celo?** We’ve been using the Celo app for our team communications, and it has been a game changer. The interface is extremely user-friendly, making it easy for everyone—from new staff to seasoned team members—to get up and running quickly. What we love most is that it’s HIPAA compliant, which gives us full confidence that our patient communications are secure and meet all privacy regulations. This peace of mind is invaluable in our line of work, and Celo delivers it without sacrificing speed or convenience. The combination of intuitive design, seamless functionality, and strong security makes Celo a must-have tool for any healthcare organization looking to streamline communication while protecting patient information. **What do you dislike about Celo?** Like with any software, learning new dofteare can be tricky, but it is very user friendly **What problems is Celo solving and how is that benefiting you?** Case care coordination ### 9. An excellent and safe tool for care workers **Rating:** 5.0/5.0 stars **Reviewed by:** Tooba S. | Recruitment Administrator and Caregiver Support, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Celo?** Celo is a great app to ensure personal and professional information is kept separate. It is safe and reliable. It is easy to use and introduce to new users as well. Our caregivers use the app very often. We also like that we can create different group chats for different purposes. Our caregivers feel a part of a group and it increases productivity and communication. Implementing Celo has dramatically increased caregiver response time. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement. **What do you dislike about Celo?** It would be very useful if we could have different notification sound options for different group-chats. For example, we have an 'All' chat which is for general announcements that concerns all caregivers related to work, but we have another group called 'Celebration Corner' where we post birthdays and celebratory messages. If the notification sound is different for the celebration group, it will help us all to differentiate between the urgency of the message being sent. It would also be a good feature if group-chats were able to be downloaded rather than just the client case file. **What problems is Celo solving and how is that benefiting you?** Visiting Angels North Surrey faced challenges with slow caregiver response times, requiring an improvement in their responsiveness and the capability to broadcast company-wide messages. They previously utilized WhatsApp but sought a more secure communication method to address confidentiality concerns. Implementing Celo dramatically improved caregiver response times. Its group-oriented setup enhanced client care experiences, fostering tailored discussions and advice. Additionally, Celo played a vital role in boosting employee satisfaction by fostering a strong sense of team belonging and positive engagement. **Official Response from Remy Church:** > Hi Tooba, Thanks so much for your kind words! We're thrilled Celo is helping your team communicate securely and feel more connected. Thank you, The Celo Team ### 10. Instant, Secure Communication with Easy Group Messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Carol G. | Client Care Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Celo?** Celo is instant safe communication. We are able to create specific groups to include only staff that need to be notified and also client specific cases to streamline communications. **What do you dislike about Celo?** Have not come across any yet, I've only been using for just over a month. **What problems is Celo solving and how is that benefiting you?** Secure messaging with staff regarding clients. **Official Response from Remy Church:** > Hi Carol, Thanks so much for your kind words! We’re thrilled Celo is helping you streamline secure communication with targeted group and client-specific messaging. Thank you, The Celo Team ### 11. Trusted Health App for Privacy, But Limited Reactions **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** That it is made for the health industry and it is a app that we can trust to maintain privacy **What do you dislike about Celo?** That you can’t react to posts and that not enough of my colleagues use it **What problems is Celo solving and how is that benefiting you?** A safe place for me and my colleagues to discuss cases **Official Response from Remy Church:** > Hi Valued Celo User, Thanks so much for sharing your feedback! We’re glad Celo provides a secure space you can trust, and we appreciate your input as we continue to improve the experience. Thank you, The Celo Team ### 12. Intuitive, Text-Like Messaging That Works Great for Healthcare **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** Very intuitive. Easy to use. Just like using any texting app **What do you dislike about Celo?** I really can’t think of anything that’s a dealbreaker. We use it in healthcare and it works very well for us **What problems is Celo solving and how is that benefiting you?** Maintaining HIPAA compliance while having quick access to employees **Official Response from Remy Church:** > Hi Valued Celo User, Thank you for the great feedback! We’re so glad Celo feels intuitive and helps you maintain HIPAA compliance while staying connected with your team. Thank you, The Celo Team ### 13. Easy to Use and Confidential—Ideal for Medical Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Celo?** Easy to use and confidential, especially in the medical field **What do you dislike about Celo?** A bit difficult to find archived messages **What problems is Celo solving and how is that benefiting you?** Secure messaging to other team members that I know are safe and user friendly for everyone **Official Response from Remy Church:** > Hi Valued Celo User, Thank you for your review! We’re glad Celo is providing easy, confidential communication for your team, and we appreciate your feedback on archived messages. Thank you, The Celo Team ### 14. Implementing Celo for Community Health Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Janine K. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2025 **What do you like best about Celo?** We have been well supported to get the teams setup and work through processes. Very responsive when we have questions. The privacy aspect was very important to us and the usability moved us away from team members usings WhatsApp that had us very nervous. Celo is easy to use and allows our teams to connect with each other during shifts or needing to fill shifts. **What do you dislike about Celo?** We haven't experienced any downsides - works well for us. **What problems is Celo solving and how is that benefiting you?** We needed a way for our team to communicate with each other when they were not at work. Someone might call in sick and we need a way to contact all potential staff to find someone to fill the shift. We were nervous about our staff communicating via WhatsApp due to privacy but now all have moved over to Celo. **Official Response from Remy Church:** > Hi Janine, Thank you for the kind words! We're so glad to have you as part of the Celo community and love hearing how it's helping your team stay connected securely. Thanks, The Celo Team ### 15. A fast way to chat safe including patient data **Rating:** 2.5/5.0 stars **Reviewed by:** Roberto M. | Medical coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Celo?** I like best about Celo that I can export Chat files and use them in an AI application to make summaries and work with the data to give best advices for nurses, therapist and extern service providers according to their needs. **What do you dislike about Celo?** The most difficult and worst of this application is the search function because it does not work at all, in the chats trying to put any word and search for data is impossible. We have to search data manually by scrolling and this may take very long if we have to go back by many days.. **What problems is Celo solving and how is that benefiting you?** It is a good solution to have a fast and safe communication between team members for patient treatment and to communicate in a clinic having a real documentation **Official Response from Remy Church:** > Hi Roberto, Thanks for your feedback—we're glad Celo is helping your team collaborate securely! We're sorry to hear about the issue with search. Our support team will reach out to assist you directly. Thanks, The Celo Team ### 16. Secure messaging app and its HIPPA compliant!! **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda R. | Charge Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Celo?** I really enjoy the ease of using Salo because it’s just like any other messaging app. All of the users are authenticated. And it’s HIPAA compliance, which is one of the number one issues with any type of other messaging systems regarding healthcare teams! **What do you dislike about Celo?** Theres not much to not like about the app. **What problems is Celo solving and how is that benefiting you?** It gives staff in a healthcare setting streamlined communication and reduces time spent calling physicians regarding patient updates. ### 17. Simple and Easy Communication Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Elisa S. | Intake Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Celo?** It is very intuitive and easy to use. I like the ease and organization of being able to have as many chats as needed and being able to search within them. **What do you dislike about Celo?** My only complaint is that you can't leave an emoji on a message. **What problems is Celo solving and how is that benefiting you?** We need a platform with multiple channels for all staff to use and be able to search/reference specific key words and Celo makes that possible. ### 18. CELO - Communication made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse T. | Mission Coordination, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2025 **What do you like best about Celo?** CELO provides a great platform of communication that is widely used across the organisation. Along with simple easy to use features, media sharing capabilities are also helpful. New to CELO, the system was easy to learn and intuitive. They have excellent customer support, responsive and even an urgent request team for anything that needs immediate attention! **What do you dislike about Celo?** Sometimes searching for old messages can prove difficult, having and archived index would be beneficial. **What problems is Celo solving and how is that benefiting you?** It works well to communicate to many different stakeholders all on one platform, that can be used web and app. **Official Response from Remy Church:** > Hi Jesse, Thanks for the thoughtful review! We’re so glad to hear Celo has been easy to learn and helpful for keeping everyone connected, and we appreciate your feedback on message search and archiving. Thanks, The Celo Team ### 19. Best HIPAA complaint App **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley E. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Celo?** The thing I like most about Celo is the support. I can email or call any time for help and the response is always immediate. I feel like Celo values our company as a user. I also love the ease of use. The app is seamless on the web or on the phone. Our support rep made it super easy to add users and did all the hard work for me. We use Celo every day to chat about clients and their care. The integration was also super easy as Celo sent links to all of our caregivers and they were easily able to start using the app. **What do you dislike about Celo?** The external chat makes you use a birth date to open the chat and that isn't very efficient. **What problems is Celo solving and how is that benefiting you?** Solving our need to have a HIPAA compliant messaging app. **Official Response from Remy Church:** > Hi Ashley, Thanks so much for your kind words! We’re thrilled to hear Celo is making your day-to-day easier and that our support team has been helpful. We’re proud to support your HIPAA-compliant care. Thank you, The Celo Team ### 20. Efficient Communications System **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton S. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Celo?** It is helpful that you can create chats within different groups of your business and send messages out right away. **What do you dislike about Celo?** I have not encountered any down sides to CELO. **What problems is Celo solving and how is that benefiting you?** Celo has been a great tool in having work group conversations so that we can eliminate many in person meetings in order to run our practice more efficiently. **Official Response from Remy Church:** > Hi Clayton, Thank you for your review! We are thrilled Celo has helped your team operate more efficiently. Thanks, The Celo Team ### 21. Excellent software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Celo?** I’m an employee using Celo through my company. The software has made comms amazing and easy. **What do you dislike about Celo?** I think it would be great to be able to react to messages similar to iMessage, WhatsApp etc **What problems is Celo solving and how is that benefiting you?** It’s great to communicate with the team on a mission. ### 22. Effortless Mobile Communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Celo?** Its fast and easy to communicate with others on. Its a great way to stay connected with everyone. **What do you dislike about Celo?** There really isn't anything I dislike about Celo. **What problems is Celo solving and how is that benefiting you?** Its helping solve any consfusion or problem we may come across during a visit. **Official Response from Remy Church:** > Hi there, Thank you for your review! We're so glad to have you as part of the Celo community, and love hearing how Celo is helping your team solve any confusion during visits. Thanks, The Celo Team ### 23. Easy and user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Celo?** The user interface is simple, easy to use, and straightforward. Able to upload files as well and the app is HIPAA compliant. **What do you dislike about Celo?** Could be useful to have a “reaction” option for individual messages and also time stamps for users to see what time their message was seen. **What problems is Celo solving and how is that benefiting you?** HIPAA compliance and protect patient info is a huge aspect of why our company uses Celo. Our team members can discuss cases with ease knowing that this platform is HIPAA compliant. **Official Response from Remy Church:** > Hi there, Thanks for your review! We're glad Celo’s simplicity and HIPAA compliance are making communication easier for your team, and we appreciate your suggestions on reactions and message visibility. Thanks, The Celo Team ### 24. I enjoy using Celo! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany B. | Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Celo?** I like that I am able to search for specific key words in each chat **What do you dislike about Celo?** The only thing I do not like is that I cannot send messages to people in my corporation without connecting. **What problems is Celo solving and how is that benefiting you?** Helping us stay compliant **Official Response from Remy Church:** > Hi Tiffany, Thanks for the great review! We’ll reach out to help you configure your Celo workspace so you can message others in your organization more easily. In the meantime, you can also contact us at support@celohealth.com if you need anything. Thank you, The Celo Team ### 25. Celo **Rating:** 4.0/5.0 stars **Reviewed by:** maureen t. | PT, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Celo?** It makes communicating with coworkers so much easier and ensures our patients' information remains confidential. **What do you dislike about Celo?** It is difficult to assign new members to the team. **What problems is Celo solving and how is that benefiting you?** HIPAA compliant communication ### 26. Solid Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Celo?** I like that it's easy to write messages & communicate with our staff, being able to search up old messages, creating group chats, and pinning messages. **What do you dislike about Celo?** I dislike that I am unable to react to messages. **What problems is Celo solving and how is that benefiting you?** Being able to have different group chats with our staff and pinning the important chats on my message thread. As well as the app being mobile friendly. ### 27. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Celo?** Great to streamline communication between our team, simple to use and secure **What do you dislike about Celo?** Unable to clear chat history, uploads have to be in PDF **What problems is Celo solving and how is that benefiting you?** Streamlining communication **Official Response from Remy Church:** > Hi Natalie, Thanks so much for your review! We're happy to hear Celo is helping your team communicate more efficiently, and we appreciate your feedback on chat history and file uploads. Thanks, The Celo Team ### 28. Excellent for HIPPA protected company messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Lyal J. | RN, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Celo?** Celo is easy to use, convenient and best of all it is HIPPA compliant. **What do you dislike about Celo?** I have not encountered anything I do not like about Celo. **What problems is Celo solving and how is that benefiting you?** It is a convenient way to keep the whole team updated on what's going on with patients. The messages go out to the whole team and it is much easier to track than sending messages via emails. **Official Response from Remy Church:** > Hi Lyal, Thank you for the great review! We're so glad to hear Celo is making team updates easier while keeping your communication HIPAA-compliant. Thanks, The Celo Team ### 29. Every efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Elena A. | ED RN, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Celo?** The ease of communication and having a log **What do you dislike about Celo?** I don’t see any downsides currently ……., **What problems is Celo solving and how is that benefiting you?** Communication and documentation ### 30. Good secure alternative to more commonly used messaging apps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about Celo?** It's secure and easy to use. The team is very quick to respond to issues we're facing. **What do you dislike about Celo?** The lack of voice notes hinders the team's ability to use the app effectively. On the admin side, some of the workflows are not intuitive and require a lot of workarounds. **What problems is Celo solving and how is that benefiting you?** We needed a secure alternative to WhatsApp! **Official Response from Remy Church:** > Thanks for the great feedback! We're glad Celo is providing a secure and easy-to-use alternative for your team. We appreciate your input on voice notes and admin workflows—it’s helpful as we continue to improve. Thank you, The Celo Team ### 31. Its annoying having so many messaging apps **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Celo?** Everyone is on it. Easy to find people elsewhere **What do you dislike about Celo?** Can't use gifs and reacts. Notifications remain bolded and unseen even though I've read and responded to them. Can't edit a message **What problems is Celo solving and how is that benefiting you?** I honestly don't have a problem that is being solved by celo ### 32. Very effective communication system **Rating:** 5.0/5.0 stars **Reviewed by:** Annette W. | Managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2025 **What do you like best about Celo?** Cuts out the need for staff meetings as everything is discussed as and when they happen, **What do you dislike about Celo?** I cannot think of a downside of this app at the moment **What problems is Celo solving and how is that benefiting you?** We had problems with finding appropriate times for staff meetings, celo has solved that issue **Official Response from Remy Church:** > Hi Annette, Thanks so much for your review! We're glad to hear Celo is helping your team stay aligned without the need for extra meetings. That’s exactly what we love to hear! Thanks, The Celo Team ### 33. Simple, easy and functional **Rating:** 5.0/5.0 stars **Reviewed by:** Tania Aldara M. | Care and compliance coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about Celo?** The aesthetics of the app are simple and positive, it is an easy app to use and it's useful. **What do you dislike about Celo?** Sometimes it freezes and it takes a bit of time to restart. **What problems is Celo solving and how is that benefiting you?** It helps to communicate with all the organisation team. ### 34. Easy enough to respond to roster changes and offers of available shifts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Celo?** It's secure for work information and easy to set up. **What do you dislike about Celo?** Unable to react with emoji to messages. Lets recipient know you read the message. **What problems is Celo solving and how is that benefiting you?** Privacy and security better than WhatsApp **Official Response from Remy Church:** > Hi there, Thanks for your review! We’re glad Celo is helping you manage shift updates securely and easily. We appreciate your feedback on reactions and will pass it along to our product team. Thanks, The Celo Team ### 35. Celo 1st time user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Celo?** It's easy to set up and connection is good. **What do you dislike about Celo?** I don't like when someone will message me or message received in the group and I have read it. Notification still stays on the icon. Not sure why. I have to open one by one all the messages in the group chat so the notification will be removed. **What problems is Celo solving and how is that benefiting you?** We use it mainly for communication with my Team. **Official Response from Remy Church:** > Hi there, Thanks for sharing your first impressions of Celo! We're glad setup was smooth and you're finding it helpful for team communication. Thanks, The Celo Team ### 36. Very good app **Rating:** 5.0/5.0 stars **Reviewed by:** Toukeer S. | Admin nhs, Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Celo?** Secure and very easy to use for work purpose. **What do you dislike about Celo?** I really like everything about celo. Very easy app to use **What problems is Celo solving and how is that benefiting you?** Safer to use for work **Official Response from Remy Church:** > Hi Toukeer, We're thrilled you find Celo to be a secure and easy-to-use platform for your work needs. Your positive feedback means a lot to our team! Thank you, The Celo Team ### 37. Celo: Safeguarding Confidentiality in Medical Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jinhee J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Celo?** Celo is intuitive and user-friendly, facilitating seamless communication and collaboration among medical professionals across various specialties and disciplines. Features such as group chats and message recall/deletion further enhance productivity and convenience while maintaining security standards. **What do you dislike about Celo?** Integration Challenges: While Celo may offer seamless communication within its platform, integration with existing electronic Medical Record (EMR) systems could pose challenges. However, the download photos and documents from Celo and upload it to our EMR is not too complicated. **What problems is Celo solving and how is that benefiting you?** Mobility and flexibility. Celo helps all staff by offering mobile compatibility, allowing users to access it from their smartphones and tablets. ### 38. Best app for a team work **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2024 **What do you like best about Celo?** Celo is very user friendly app, it's make works easy for a team, very recommended who runs a team **What do you dislike about Celo?** I believe can improve the app's looks fir the app **What problems is Celo solving and how is that benefiting you?** It's make communication easy for team ### 39. Good Way of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Janieka D. | Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Celo?** What I like about using Celo is how easy it is to communicate with allied health professionals within the facility. Communicating with the GP and Pharmacy has never been easier. I highly reccommend this to other facilities if I ever got the chance to give my feedback with them. It is also very user friendly which anyone can easily learn. **What do you dislike about Celo?** Nothing that i have encountered so far using it **What problems is Celo solving and how is that benefiting you?** Communication delay between the nurses and the providers. ### 40. This has been the best HIPAA compliant app we have used. **Rating:** 5.0/5.0 stars **Reviewed by:** Harry D. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Celo?** The team loves that you can make seperate groups and give them titles. We use this to separate work flow so the messaging doesn't go out to people who don't need to see it. **What do you dislike about Celo?** On some staff's app there is an unread message icon that will not go away even after you have read everything. **What problems is Celo solving and how is that benefiting you?** It keeps our patient data and communication between medical directors and staff safe and private. **Official Response from Remy Church:** > Hi Harry, Thank you for your review! We're glad to hear Celo is the best HIPAA-compliant app you've used and that the group feature is streamlining your workflows. Best, The Celo Team ### 41. Celo is convenient **Rating:** 4.0/5.0 stars **Reviewed by:** Tiarra W. | Registered Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Celo?** The ability to connect with coworkers and use it as a tool of communication **What do you dislike about Celo?** That someone is able to know if I read their messages **What problems is Celo solving and how is that benefiting you?** None **Official Response from Remy Church:** > Hi Tiarra, Thank you for your feedback! We're delighted to hear that you find Celo convenient for communicating with your coworkers. We appreciate your input on message read receipts and will definitely consider this for future updates. Best, The Celo Team ### 42. Awesome platform and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael Z. | Owner: Homewatch CareGivers of San Antonio North, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Celo?** Celo is an intuitive and user friendly platform. Admin and users both are able to familiarize themselves with the features and quickly integrate the different functions for needed applicatons. **What do you dislike about Celo?** The search function can be a little more robust for finding older or buried conversations. That is probably the only part of the application that is not as intuitive as the rest. **What problems is Celo solving and how is that benefiting you?** Celo allows us to communicate securely in different groups, eliminate group texts on SMS, securely send documents/PII/pictures, and maintain a record of conversations for incidents on site. ### 43. Simple, exactly what we need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Celo?** Very similar to WhatsApp with some added features that we appreciate as a Home Health agency. HIPAA compliance means we can share more about our patients, safely. Easy to use, easy to integrate, super customer service! **What do you dislike about Celo?** Not free, but reasonably priced. Can't "thumb's up" a message. Cannot delete pictures. **What problems is Celo solving and how is that benefiting you?** Secure messaging with options to have each patient in a seperate group, able to download the chat thread into our EMR. This app allows our health care team to stay in touch in real time, without having to login to a program to check messages. ### 44. Simple and easy secure messaging apps **Rating:** 4.0/5.0 stars **Reviewed by:** Wildan D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Celo?** Simple, easy to use and good support during the implementation **What do you dislike about Celo?** Need to improve the features including multi party video communication **What problems is Celo solving and how is that benefiting you?** Previously we used Whatsapp for clinical communication. As Whatsap doens't comply with HIPAA, so Celo solve our problem ### 45. HIPPA compliant messaging **Rating:** 5.0/5.0 stars **Reviewed by:** Bryan C. | CEO Adminstrator , Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Celo?** Great solution that works similarly to WhatsApp. You are able to have group chats with separate departments on your phone or desktop. This solution allows you to share media files, documents and texts with anyone who can access patient files. **What do you dislike about Celo?** The software keeps improving, and several functions work exceptionally well. There's only one minor issue they are already in the process of correcting. 1. No master search (Global search). You have to go into each conversation to find a specific piece of information or name. Overall, this is a great product with excellent customer service. Their team is friendly and accommodating. The CEO has personally spoken to me, and he is passionate about this system along with his team, Any hospitals, Home health agencies, and medical facilities would gain increased trust and assurance using this system daily. 10/10 **What problems is Celo solving and how is that benefiting you?** Global Search and read receipts ### 46. New Zealand Air Ambulance CEO **Rating:** 5.0/5.0 stars **Reviewed by:** Annabel T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2024 **What do you like best about Celo?** secure easy to use app for sharing health information, great customer support and easy to integrate into our national aeromedical operation. **What do you dislike about Celo?** The lack of Edit function which i think may have been resolved. **What problems is Celo solving and how is that benefiting you?** the sharing of secure health information to ensure critical communication between all stake holders to ensure we can get to patients when they need us most. ### 47. Great asset for our care teams **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2024 **What do you like best about Celo?** We like how simple it is to allow caregivers to communicate and feel connected. **What do you dislike about Celo?** Wish Admin side allowed a little more freedom of control. **What problems is Celo solving and how is that benefiting you?** This allows multiple members of a client's care team to stay connected and for us to remain HIPAA compliant. Keeps the Care Coordinator in the loop on changes in status. ### 48. Quick messaging that’s user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Steven S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Celo?** I really like being able to communicate with our team via multimedia. The ability to send pictures is super helpful. **What do you dislike about Celo?** Adding connections is burdensome. Should be easier to connect with someone on our network. **What problems is Celo solving and how is that benefiting you?** Being able to discuss case details in a safe and compliant manner ### 49. Celo is very helpful for our business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about Celo?** Ease of use. So this is the remaining minium. **What do you dislike about Celo?** There's only a single tier or level of importance for dicussion / client notes. It would be nice if there was a second tier to highlight more important items. **What problems is Celo solving and how is that benefiting you?** We wanted a HIPAA Compliant messaging system that allowed us to capture and share electronically across our care team and managers, as well as with client family members, potentially, client care notes. ### 50. Easy to use, nice layout **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about Celo?** Nice layout, simple to use. Easy to reply to colleague **What do you dislike about Celo?** Sometimes it takes a while to connect to colleagues before replying privately **What problems is Celo solving and how is that benefiting you?** N/A - [View Celo pricing details and edition comparison](https://www.g2.com/products/celo-health-celo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+03%3A28%3A49+-0500&secure%5Bsession_id%5D=9a85ea46-78e7-447f-ac72-32d2101c4b3f&secure%5Btoken%5D=9aca3fff8cfc30aec81b8ab6d8d32cefe381e90c96f37ed1b2d84842684c8978&format=llm_user) ## Celo Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Communication** - Security - Health Care Messages - Alarms - Messaging - Notifications **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Celo Alternatives - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews) - [Paubox](https://www.g2.com/products/paubox/reviews) - 4.9/5.0 (572 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)