Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"integration and automation made easy"
4.5/5
What do you like best about Celigo?

Celigo introduced Agent Builder in their 2026.4.1 release, which is a grea too to build low-code AI agents, to provide them a clear set of instructions to reduce manual creation of flows. It is a significant upgrade and attractive for IT leaders, to consider Celigo as moving towards agentic enterprise. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

Yes, it the area of observability and monitoring, Celigo could introduce improvements. The overall monitoring experience is good, but dedicated observability platforms run these on a higher level. Potential enhancements could include tracing transactions or to have a dashboard created to monitor integration performance. Review collected by and hosted on G2.com.

Nathan C.
NC
Nathan C.
Senior Marketing Manager, Demand Generation
Mid-Market (51-1000 emp.)
"Faster, Flexible Integrations with Improved Auto-Fix"
4.5/5
What do you like best about Celigo?

Celigo has allowed us to deploy integrations across many platforms more quickly. It has also made it easy to “tweak” things as we go, spot issues, and then resolve and enhance them very fast. More recently, the auto-fix capability has improved a lot as well. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

It has definitely come a long way. In the past, I would have “disliked” some of the limitations in their integrations with other software, but those areas have been greatly refined.

I still “dislike” the inaccuracy of some of the AI features, though I see that as more related to the complexity of what Celigo is trying to do rather than the software itself. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Sluggish UI and Hard-to-Clean Duplicates Hold Back an Otherwise Solid NetSuite Sync"
1.5/5
What do you like best about Celigo?

It's great with mapping fields in netsuite and keeping our data in sync across multiple sources. I wish it would work better at more data.

The UI is decent but can be sluggish at times I assume this is because our netsuite implementation is quite large so when trying to find all the fields attached to a part it moves quite slow.

I cant speak for pricing as that is out of my scope. support/onboarding for me was fine as I took the original version of celigo university which was fully instructor led and quite well done I learned a lot about the platform.

As for AI I haven't really touched the celigo AI but the few times I did try it it would 1. Timeout 2. Just be awful/useless advice but that's the typical AI Life Review collected by and hosted on G2.com.

What do you dislike about Celigo?

The fact i cant easily get my filename out of an FTP. Also it is very hard to delete unused resources in celigo as we have MANY duplicated FTP reads/writes and other flows that just duplicated JS functions when cloning the flow. I wish there was an option to copy and still point to the same export/import steps. Review collected by and hosted on G2.com.

Cedrik E.
CE
Cedrik E.
Bartender/Waiter/Runner/Busboy/Barista
Enterprise (> 1000 emp.)
"User-Friendly UI, Great Support, and Forward-Thinking AI"
5/5
What do you like best about Celigo?

User Friendly for UI, Great Support, Fantastic Celigo Account Managers with ease of communication, Forward thinking on AI. Reasonable pricing Review collected by and hosted on G2.com.

What do you dislike about Celigo?

Would like the ability to perform more complex branching for integrations. Also, Global variables would help and integration app's ability to copy would be great for re-using. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to Use and Reliable Integration Platform"
5/5
What do you like best about Celigo?

What I like best about Celigo is its ease of use and flexibility in building integrations. The platform provides a very intuitive, low-code interface that allows even non-developers to create and manage complex workflows efficiently. Its wide range of prebuilt connectors and templates—especially for applications like NetSuite, Salesforce, and Shopify—saves a significant amount of development time and effort. Celigo’s strong NetSuite integration is one of its biggest strengths, offering seamless connectivity and reliable performance. I also appreciate the robust error management tools and monitoring dashboards, which make it easy to identify and resolve issues quickly. Beyond simple data syncing, Celigo enables end-to-end process automation, allowing businesses to scale and streamline their operations effectively. Additionally, the excellent customer support and active user community make it easier to learn, troubleshoot, and continuously improve integrations. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

Nothing in particular, its quite user friendly and efficient platform. Review collected by and hosted on G2.com.

SP
Sam P.
Group Manager - Information Technology
Mid-Market (51-1000 emp.)
"Well-designed iPaaS for managing complex, multi-system integrations at scale"
5/5
What do you like best about Celigo?

Celigo provides a well-structured and intuitive iPaaS platform. As a former software developer, I find the integration flows logical, transparent, and easy to navigate, even when originally built by our Systems Integration partner. The Celigo Master Class was particularly valuable and enabled me, as CIO, to confidently understand, review, and troubleshoot integrations without being hands-on in daily development. This significantly improves governance, reduces dependency on external parties, and accelerates issue resolution. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

The primary frustration has been the prolonged delay in delivering native on-prem Active Directory (AD) integration. This capability was announced in January 2025, yet over 12 months later, it remains unavailable (for my organisation). For organisations with hybrid identity architectures, this is a material gap that limits Celigo’s usefulness in identity and access-related integrations and forces continued reliance on workarounds or third-party solutions. Review collected by and hosted on G2.com.

EC
Edward C.
Global Manager for IT Operations
Mid-Market (51-1000 emp.)
"Powerful Yet User-Friendly Integrations with Celigo"
5/5
What do you like best about Celigo?

What I like best about Celigo is its strong balance of power and ease of use. The ease of implementation, combined with prebuilt integrations and a flow-based design, makes it quick to deploy while still allowing flexibility for complex logic. Customer support is responsive and helpful, and the platform’s clear, reliable error handling simplifies day-to-day operations. Because it integrates seamlessly into our workflows, Celigo is a tool we use frequently and rely on as our integration backbone. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

At this time, I don’t have any significant dislikes about Celigo, as it has consistently met our integration and operational needs. Review collected by and hosted on G2.com.

Kim O.
KO
Kim O.
NetSuite Administrator
Small-Business (50 or fewer emp.)
"Great Customer Support"
5/5
What do you like best about Celigo?

We have had a great experience using Celigo for our integration needs. One of the standout aspects has been their prompt and reliable customer support. Anytime we've encountered an issue or had a question, the support team responded quickly with clear, actionable guidance, which helped minimize downtime and keep our operations running smoothly. We use the Celigo flow daily between Shopify and Netsuite.

The error handling within Celigo is also very well-designed. Whenever a flow doesn't execute as expected, the platform provides clear and detailed error messages. I really appreciate that. This makes it easy to identify exactly where the problem occurred and quickly troubleshoot without guesswork.

In addition, field mappings are straightforward and intuitive. The interface is user-friendly, and it's easy to track how data moves between systems, which adds a layer of confidence when setting up or modifying integrations.

Overall, Celigo has made managing integrations much easier and more transparent for our team. We highly recommend it to any business looking for a reliable and well-supported integration platform. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

We've been using Celigo primarily to integrate our systems with Shopify, and while the platform offers a lot of flexibility and a clean interface, we’ve run into some notable limitations that have impacted our experience.

One of the main challenges has been the lack of deep support for certain Shopify features. For example, handling Shopify metafields and custom discounts has proven difficult or even unsupported through Celigo's standard connectors. These limitations required time-consuming workarounds or custom scripting, which undermines the goal of a low-code integration platform.

Additionally, while Celigo support is generally responsive and helpful, they haven’t been able to offer real solutions when it comes to Shopify-specific constraints. We have received explanations about platform limitations rather than proactive workarounds or roadmaps for improvement.

For businesses that rely heavily on Shopify's more advanced features, it's important to understand that Celigo’s integration may not cover all your use cases out of the box. It works well for standard data flows like orders, products, and customers, but starts to fall short when you need more complex or customized handling.

We still see value in Celigo as an integration tool, especially for broader system connectivity, but we’d caution Shopify users to closely evaluate feature support before committing. Review collected by and hosted on G2.com.

Edsel G.
EG
Edsel G.
Software Engineer
Mid-Market (51-1000 emp.)
"Celigo Makes ERP and Sales Channel Integrations Simple"
5/5
What do you like best about Celigo?

What I like best about Celigo is how easy it is to use and implement. The platform is very intuitive, which makes building and managing integrations straightforward even without heavy development effort. Implementation is fast and efficient, allowing us to connect systems quickly and reliably. I also really appreciate Celigo’s customer support—they’re responsive, knowledgeable, and genuinely helpful when questions come up. On top of that, the wide number of available connectors makes it easy to integrate with many different applications as our needs grow. Review collected by and hosted on G2.com.

What do you dislike about Celigo?

There isn’t much I dislike about Celigo. If I had to note an area for improvement, it would be having a more robust or user-friendly way to view and analyze successful data runs. While error visibility is strong, better insight into successful executions would make monitoring and reporting even easier. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Powerful Integrations, Customization, and Support"
4.5/5
What do you like best about Celigo?

Integrations, Ability to Customize, Execution, Support Review collected by and hosted on G2.com.

What do you dislike about Celigo?

Inability to see detailed integration data transfer eg: Can't see what data was sent to NetSuite or got from Shopify 15 days ago when debug logs were not turned on. Doesn't have the capability to see execution time for each flow step per row. Doesn't support recursive steps, Doesn't support merging of branches to name a few Review collected by and hosted on G2.com.