Celigo is a useful integration platform that helps us automate data flows between different systems and reduce manual work. The platform offers a wide range of features, although some configurations can take time to understand and troubleshoot. The support team is generally helpful when issues arise. Overall, Celigo is a solid solution for managing integrations. Review collected by and hosted on G2.com.

The platform offers a wide range of features, although some configurations can take time to understand and troubleshoot. Review collected by and hosted on G2.com.

Celigo offers an intuitive and simple interface allowing a broader range of our users including business analysts and service desk team to build and manage integrations with incredible speed. We are no longer limited to extensively trained integration developers to be able to integrate between systems. Additionally our costs are clear and predictable with Celigo compared to other platforms that can be more dynamic and unpredictable. Review collected by and hosted on G2.com.

I have no complaints, as Celigo has helped reduce our costs, made it easier to train our team, and allowed us to quickly design and deploy integrations. Review collected by and hosted on G2.com.

Celigo provides a powerful and user-friendly platform for managing integrations across our core systems. The interface is intuitive, the prebuilt connectors save significant setup time, and the flexibility to build customized flows has been extremely valuable. Their support team is responsive and knowledgeable, which makes implementation and ongoing maintenance much smoother. Review collected by and hosted on G2.com.

While the platform is very capable, some advanced configurations can require a learning curve, especially for more complex workflows. Additional documentation or deeper reporting tools in certain areas would be helpful, but overall, these are minor compared to the benefits. Review collected by and hosted on G2.com.

There is a learning curve at the beginning, but after that it Celigo is very easy to use. The platform is also very flexible, allowing me to build/test/release both easy and complex integrations. They provide out of the box integrations (like Shopify) which is handy if your company uses them. The recent addition of celigo AI has been a huge plus for me.

Celigo help center and their forums are both great resources for getting ideas/solutions when you're stuck, and there's always the support tickets you can raise if needed (generally they have been very fast to respond in my experience) . Review collected by and hosted on G2.com.

Celigo is relatively an expensive choice compared to other middleware platforms. However, celigo provides a lot of features that others don't, so for us it has been a great choice and well worth the price. But if you aren't utilising most of the features/only need basic integrations, then there may be other cheaper options.

Celigo regularly makes updates to the platform which is great - but every now and then they make changes to UI or change some functions, so you will need to make sure to read the release notes beforehand, to not get caught off guard Review collected by and hosted on G2.com.

I use Celigo every day, all day. I recently discovered Branching and Custom Forms in Celigo, and it has elevated the platform to a completely different level.

What used to be a simple, linear data movement can now become a brilliant, adaptive flow that dynamically responds to different data conditions. This power completely changes the complexity of the integrations we can build. It's not just faster, it is easier. Integration has never been easier.

Implementation of custom or one-off integrations is even easier than before. On top of that, the Custom Forms feature is a genuine differentiator! It allows us to turn Celigo itself into a user-friendly application that we can expose to everyday business users. We are effectively creating custom UIs and workflows on top of our integrations.

The platform continues to impress with its continuous improvement and innovation. Review collected by and hosted on G2.com.

The Community is massively improved with information from other users, but you need to remember to sign up for these things; they don't just appear out of nowhere. Review collected by and hosted on G2.com.

Celigo makes it really easy to get up and running with production APIs and ETLs. When we were forced to transition ERPs, Celigo made the work much easier by allowing us to quickly migrate historical data and set up data flows between our critical production systems. The support from our account team has been excellent as well! Celigo has some pre-built integrations that can drastically speed up your rollout if you're using objects and record types as they're intended (we don't do that). We intially purchased two of these pre-built integrations and then found during implementation that they would not meet our needs (our fault, not Celigo's). Our account team was very helpful in updating our already executed contract to ensure that we had the correct solution even though it meant less money for Celigo. We frankly wouldn't be where we are today without them. Review collected by and hosted on G2.com.

Celigo's first level of technical customer support could be better. Once you get to higher levels, they're excellent, but you often have to navigate through the first level before you can really start to solve your issue. Review collected by and hosted on G2.com.

Celigo is easy to learn and easy to use and has been solid as a rock. It is clear that they have built out a platform which meets the needs of today's enterprise. Support from the entire Celigo team has been great, and our questions are answered quickly. Review collected by and hosted on G2.com.

So far there is nothing to dislike at all. The sales cycle, training and implementation have been very smooth, and the team is up and creating integrations already. Review collected by and hosted on G2.com.

What I like best about Celigo is its flexibility and ease of integration, particularly for mid-sized businesses looking to automate workflows across multiple platforms. The platform's pre-built integration templates for common systems like NetSuite, Salesforce, and various e-commerce solutions allow for faster and more efficient setup, which reduces the time needed for custom development. Additionally, Celigo's user-friendly interface allows even non-technical users to automate processes, customize integrations, and manage data flows effectively. The platform's scalability is another key advantage, making it suitable for businesses with evolving needs.

On top of that, Celigo’s newer AI-powered capabilities are a big plus—helping with smarter mapping and transformation suggestions, faster troubleshooting through improved error insights, and more proactive monitoring. These AI features make it easier to identify issues earlier, reduce manual effort when maintaining integrations, and speed up iteration when processes change. Review collected by and hosted on G2.com.

One common drawback of Celigo is that its error handling and debugging can feel limited for more complex integrations. When something goes wrong, it isn’t always easy to quickly trace the root cause or pinpoint where in a multi-step workflow the failure occurred, which can slow down troubleshooting and require extra trial-and-error.

That said, Celigo’s support helps offset this quite a bit—the customer service team is typically responsive and knowledgeable, and they’re good at guiding you through issue resolution, performance tuning, and configuration/customization decisions. Also, Celigo’s newer AI-powered capabilities are starting to make troubleshooting easier by providing smarter error insights, suggesting likely causes, and helping prioritize what to fix first, which reduces the time and effort needed to resolve issues. Review collected by and hosted on G2.com.

The biggest strength for me is integrator.io. It’s very user-friendly while still being extremely powerful. I appreciate how customizable it is — it allows me to build solutions that go far beyond basic templates and truly fit each client’s business logic. The flexibility to design and adjust flows as requirements evolve is a huge value add. Review collected by and hosted on G2.com.

The main pain point for me has been customer support through the ticket system. While the platform itself is strong, ticket-based support can sometimes feel slow or disconnected when dealing with complex, time-sensitive integrations that require deeper context. Review collected by and hosted on G2.com.

The new execution logs are a game changer. We now have record-level visibility, including the request and response details per API call for both successful and failed records. Troubleshooting is faster and we can resolve issues with a lot more confidence. Review collected by and hosted on G2.com.

No improvements to call out right now. The product keeps getting better. Review collected by and hosted on G2.com.