--- title: Cegid Retail Reviews meta\_title: 'Cegid Retail Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Cegid Retail works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: POS url: https://www.g2.com/categories/pos --- # Cegid Retail Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Cegid Retail but has limited features. Are you part of the Cegid Retail team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Cegid Retail is a global point-of-sale (POS) and unified commerce platform specifically designed for specialty retailers. This advanced solution integrates artificial intelligence (AI) to improve operational efficiency and enhance customer engagement, making it a vital resource for over 1,000 retailers and 85,000 stores worldwide. By streamlining various retail processes, Cegid Retail empowers businesses to adapt to the evolving demands of the market while maintaining a focus on customer satisfaction. Targeting a wide array of sectors such as fashion, luxury goods, cosmetics, jewelry, high-tech and telephony, home improvement, sports equipment, and specialized food, Cegid Retail enables businesses to drive profitability and elevate both customer and employee experiences. Its clientele includes well-known brands like GANT, Benetton Group, L’Oréal, PVH, Lacoste, The Kooples, Lazurde, ASICS, L'Occitane, and Longchamp, showcasing its versatility and effectiveness across different retail environments. Cegid Retail operates on a modular, integrated suite built on open Software as a Service (SaaS) technology, which is accessible in 69 countries and available in 22 languages. This flexibility allows retailers to choose specific functional modules that align with their operational needs. Key modules include Omnicommerce Management, Sourcing Management, In-Store Operations, Merchandise & Product Management, Customer Relationship Management, Workforce Management, and Retail Intelligence. Each module addresses unique aspects of retail management, enabling brands to optimize processes and enhance customer interactions effectively. The platform's primary goals are to boost profitability, engagement, and confidence among retailers. By providing omnichannel services and improving in-store task management, Cegid Retail helps businesses optimize product availability and streamline retail activities on a global scale. Furthermore, the platform enhances the personalized customer experience by equipping store teams with the tools they need to foster customer satisfaction and loyalty. Cegid Retail's robust architecture ensures that retailers can manage their operations confidently, as it provides a stable, secure, and compliant environment for all retail activities. Cegid Retail distinguishes itself as a powerful solution for specialty retailers aiming to enhance operational efficiency and improve customer and employee engagement. Its modular design, extensive global reach, and emphasis on AI-driven insights make it an invaluable asset for brands striving to succeed in a competitive retail landscape. * * * Seller [Cegid](https://www.g2.com/sellers/cegid) Discussions [Cegid Retail Community](https://www.g2.com/products/cegid-retail/discuss) Languages Supported Arabic, Czech, German, Greek, English, French, Hungarian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional) Overview by Lyndsey McIntosh Show More ## Top-Rated Alternatives [ ![Shopify POS](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify POS") Shopify POS 4.4/5(368) ](https://www.g2.com/products/shopify-shopify-pos/reviews) [ ![Square Point of Sale](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Point of Sale") Square Point of Sale 4.6/5(1,211) ](https://www.g2.com/products/square-point-of-sale/reviews) [ ![Shopify Plus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify Plus") Shopify Plus 4.4/5(872) ](https://www.g2.com/products/shopify-plus/reviews) [ View All Alternatives ](https://www.g2.com/products/cegid-retail/competitors/alternatives) ## User Insights Average based on 15 real user reviews. [Log in to unlock pricing and user insights](/login) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 2/24/2025 "A flexible system but not intuitive to use" 3/5 What do you like best about Cegid Retail? I like the easiness of implementation and the many functions available. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? There are way too many menus for similar functions that should be grouped: for example Query, Modification, Enter and Duplication are all in different pages while they could all simply be grouped together with options in the top ribbon to enter, modify, delete or duplicate, without opening a specific page that makes everything more complicated. The user today needs to first run the query, understand if there's anything to do and if so, go into another page to apply any change. this is counter-intuitive and time wasting. Also some extra function such as Query movements shouldn't be limited to a single SKU: the user should be able to query all the movement (for all items). Also a search bar to look for functions would be very helpful. Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Cegid unifies the inventory management and the POS in a single solution with a common interface, making it easy for the user to navigate. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Giuseppe S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giuseppe S.") GS Giuseppe S. IT Retail Application Manager Mid-Market (51-1000 emp.) 3/6/2025 "Great Experience considering different tools in use, in particular within POS and Mobile Solution" 4/5 What do you like best about Cegid Retail? Global Partnership around the world Product Pipeline very strong and helpfull for our business Great Experience with their partner for a greatfull software implementation and a special things about different kind of integration with 3rd party Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? Customer Care not faster for a fully resolution with a difficult approach for escalation process Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Problem referred to the daily job in store (front office and back office side). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Enterprise (\> 1000 emp.) 4/24/2025 "Great Cegid Team and Software functionnality but miss a bit of stability" 3.5/5 What do you like best about Cegid Retail? Cegid retail is a good solution with a big ecosystem around and other solution. that give a bit of flexibility, and project team are also really involved in their activity and solution. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? The current main retail solution need some improvement, to be more stable and an more performance to be adapted to all type of customers Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Cegid give us a possibility to have a centralised solution for all our shop where before each country had their own system solution. It's part a a big project to have the same solution everywhere. Cegid is now part of our standardisation of Retail Process and IT process and integration Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DD Dale D. IT Head Mid-Market (51-1000 emp.) 2/19/2025 "CEGID as a Partner" 5/5 What do you like best about Cegid Retail? CEGID Y2 is a very Rubust System once its setup it work 100%. I have used other retail system but it takes a lot or resource to maintain operaions specially if it has customization. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? Nothing specificly but I would like to have more detailed documentation available. Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Product Stability Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JH Jack H. APAC IT Retail Operations Manager Mid-Market (51-1000 emp.) 2/13/2025 "Cegid Y2 is a comprehensive unified commerce and POS management solution." 4.5/5 What do you like best about Cegid Retail? Seamless integration with e-commerce platforms, payment gateways, and ERP systems. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? Not so friendly user menus, system translations. Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Unified solution for the region. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AM Alex M. IT Retail Specialist Mid-Market (51-1000 emp.) 2/26/2025 "Reliable and durable software" 4.5/5 What do you like best about Cegid Retail? Reliable software that responds well to needs. Constant in its maintenance. Easy to use. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? Sometimes ticket responses are time-consuming. The future planing is not very clear. Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Integration with the external environment. Data extractor. Communication with new technologies. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") EM Verified User in Manufacturing Mid-Market (51-1000 emp.) 3/18/2025 "Cegid in our POS" 4/5 What do you like best about Cegid Retail? It's working fine and it makes the job on a day to day basis Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? So far it's OK and works fine in our shops Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? We run our business in all our shops globally Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sina G.") SG Sina G. Solution Architecture Team Lead Mid-Market (51-1000 emp.) 4/25/2024 "Compact solution for small and medium size retails" 4/5 What do you like best about Cegid Retail? Supporting RESTful greatly aids in rapid integration, enabling the generation of files for reporting and reconciliation purposes. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? UI design Learning Curave and Training time Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? Inventory Adjustments. Integration with core platforms. POS Machin's compatibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RH Rahim H. Research tech Enterprise (\> 1000 emp.) 3/9/2022 "Yourcegid review" 3.5/5 What do you like best about Cegid Retail? I like how it provides a central platform for all the inventory and POS options in a user-friendly manner. Easier to find, store data management, and ,manage pricings and other promotions. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? Some of the options are hard to find but they become easier after using it for a while and exploring the software. However, it would have been easier to find all the relevant options together. Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? We are storing our data, managing pricing, and dealing with the inventory list at a one centralized place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry") UL Verified User in Luxury Goods & Jewelry Mid-Market (51-1000 emp.) 12/22/2018 "Not user friendly!" 0/5 What do you like best about Cegid Retail? The system would constantly crash during sales and take forever to reload back up. Also not a lot of reporting that could be found. Need more English language. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail? It’s a French system, so most of the time it would shut off and we couldn’t even understand why..the system would crash and there’s no easy way to input sales Review collected by and hosted on G2.com. Recommendations to others considering Cegid Retail: Find another system unless you are fluent in french Review collected by and hosted on G2.com. What problems is Cegid Retail solving and how is that benefiting you? The commission reports are good, but they need to put a lock on for management only Review collected by and hosted on G2.com. Show More 1/31/2019 Validated ReviewerSource: Seller invite ## Questions about Cegid Retail? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Cegid Retail ](https://www.g2.com/products/cegid-retail/discussions/new) GU Guest User What is Cegid Retail used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-cegid-retail-used-for) [ View all Discussions ](https://www.g2.com/products/cegid-retail/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/cegid-retail/pricing) Cegid Retail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d1adaa690ed195fda0bb6170747cfc44/oracle-retail-xstore-point-of-service.jpg "Product Avatar Image") MICROS-Retail 3.7/5(27) [ Compare Now ](https://www.g2.com/compare/cegid-retail-vs-oracle-retail-xstore-point-of-service) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0e2e9c13aea5bb4b30246b6eead98c8/retail-pro.png "Product Avatar Image") Retail Pro 3.8/5(33) [ Compare Now ](https://www.g2.com/compare/cegid-retail-vs-retail-pro) ##### Categories on G2 [Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce)[Retail POS](https://www.g2.com/categories/retail-pos)[Retail Analytics](https://www.g2.com/categories/retail-analytics) ##### Explore More [Greenhouse vs Lever vs Workable: which ATS is actually better for a mid-market company hiring across multiple departments?](https://www.g2.com/discussions/what-s-the-best-ats-for-recruiters-managing-hundreds-of-applications-per-role-without-losing-track-of-candidates)[Best software for tracking assets across multiple sites](https://www.g2.com/discussions/best-software-for-tracking-assets-across-multiple-sites)[Appian vs Nintex for a team that wants to build internal process applications without needing a dedicated developer for every workflow change?](https://www.g2.com/discussions/appian-vs-nintex-for-a-team-that-wants-to-build-internal-process-applications-without-needing-a-dedicated-developer-for-every-workflow-change) [Top platforms for content-driven digital marketing strategies](https://www.g2.com/discussions/what-are-the-top-platforms-for-implementing-content-driven-digital-marketing-strategies)[customer success tools](https://www.g2.com/discussions/which-customer-success-tools-make-the-biggest-difference-in-your-day-to-day-work)[Best employer of record software](https://www.g2.com/discussions/best-employer-of-record-eor-software-to-try-in-2025-share-your-thoughts) [Show MoreShow Less](javascript:void(0);)