What we like best about Cegid Retail Store Excellence is how intuitive and reliable it is for our store and head office teams. We’ve used it for a long time, and it continues to deliver strong performance with a great balance of features that support daily retail operations. The platform is easy to use, integrates well with our other systems, and provides excellent visibility across all our stores. Customer support has always been responsive and helpful, making it a dependable tool we rely on every day. We use this product daily as was easily implemented across our estate where store managers at all levels are able to engage with it. Review collected by and hosted on G2.com.
There’s very little to dislike, but at times the system can feel a bit rigid when it comes to customising certain features or reports to fit our specific operational needs. We are excited to see the improvements also made the customisation of notifications both within the platform and via email. Review collected by and hosted on G2.com.
