--- title: Cegid Retail Store Excellence Reviews meta\_title: 'Cegid Retail Store Excellence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Cegid Retail Store Excellence works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Consumer Goods Software url: https://www.g2.com/categories/consumer-goods-software ---

# Cegid Retail Store Excellence Reviews & Product Details

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Cegid Retail Store Excellence is a task management and retail operations platform specifically designed to enhance the efficiency and effectiveness of retail businesses. This solution caters to the unique needs of retailers, providing tools that streamline operations and improve communication across various store locations. With a presence in over 55 countries and support for more than 15,000 stores, Cegid Retail Store Excellence has established itself as a trusted partner for some of the most prominent names in the retail industry, including Hugo Boss, Lacoste, and Nespresso. The platform is particularly beneficial for retail managers and teams looking to optimise their daily operations. By facilitating seamless store communications, Cegid Retail Store Excellence ensures that all team members are aligned with company objectives and brand standards. This is crucial for maintaining consistency across multiple locations, especially for brands with a global presence. Retailers can leverage this platform to manage tasks efficiently, ensuring that every team member knows their responsibilities and deadlines, which ultimately leads to improved productivity and customer satisfaction. Key features of Cegid Retail Store Excellence include robust task management capabilities that allow users to create, assign, and track tasks in real-time. This feature is complemented by team engagement tools that foster collaboration and communication among staff members. Retailers can also utilise brand standards functionalities to ensure that all stores adhere to the company's guidelines, maintaining a uniform customer experience. Additionally, the platform offers workforce optimisation tools that help managers allocate resources effectively, ensuring that the right personnel are in place to meet customer demands. By integrating these features, Cegid Retail Store Excellence provides significant value to retailers. The platform not only enhances operational efficiency but also empowers teams to engage more effectively with one another and with customers. Retailers can expect to see improvements in store performance, employee morale, and overall customer experience. This comprehensive approach to retail management sets Cegid Retail Store Excellence apart in its category, making it an essential tool for retailers aiming to thrive in a competitive marketplace.

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Product Website
Cegid Retail Store Excellence
Seller
[Cegid](https://www.g2.com/sellers/cegid)
Discussions
[Cegid Retail Store Excellence Community](https://www.g2.com/products/cegid-retail-store-excellence/discuss)
Languages Supported

Arabic, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by
Lyndsey McIntosh

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

[
View More Pricing Information
](https://www.g2.com/products/cegid-retail-store-excellence/pricing)

TM

Telford M.

Store Manager

Enterprise (\> 1000 emp.)

1/14/2025

"Great for keeping track of paperwork and urgent issues."

5/5

What do you like best about Cegid Retail Store Excellence?

Mostly the ease of use, head office and other users are easily able to make us aware of jobs/paperwork that needs doing, and we can then do them asap. Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Nothing that i can think of, overall it has been a very positive experience. Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Best example is when a product is being recalled, the company can easily communicate that to us for us to implement. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

5/29/2025

"It is wonderful platform for Store managers"

5/5

What do you like best about Cegid Retail Store Excellence?

Its simple and much easy to implement

thanks to the man behind Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Nothing so far all well and good

well explained Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Daily operation in floor level Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

KW

Kerry W.

Team leader

Enterprise (\> 1000 emp.)

1/13/2025

"In the loop"

5/5

What do you like best about Cegid Retail Store Excellence?

Being able what to see what's happening in world of work sharing posts and information with colleagues

Sharing daily about how the company is doing

It's easy to post information Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Nothing it's primary functions work great Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Shows us what's happening in the world of work

It benefits us all by being kept in the loop Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JM

Josh M.

Store Manager

Enterprise (\> 1000 emp.)

12/4/2024

"Positive"

4/5

What do you like best about Cegid Retail Store Excellence?

I like the fact that the platform is easy to use and has a clear layout Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

There is nothing that I currently dislike Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Streamlining communication into one location Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

12/2/2024

"Very helpful to get all necessary information for our KPI’s"

4.5/5

What do you like best about Cegid Retail Store Excellence?

Easy access - very reliable, helps a lot not just with the team but with any relevant new coming out, related to HR or any promotions Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Should have more details on stock on hand. Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Helps a lot with till issues, HR matters and making sure the opening and closing of the store is 100%! Also any PSP that we might need for any staff members. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

BP

Brandon P.

Enterprise (\> 1000 emp.)

11/26/2024

"Store Excellence is easy to use and dramatically improved tasks execution."

5/5

What do you like best about Cegid Retail Store Excellence?

Launching Store Excellence in our stores was extremely simple. We gained instanct adoption from our field team. Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

There was some manual manipualation needed to get the reporting in the views we needed. Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Store Excellence made task completion validation much easier than previous tools we used. The ablity to collect photos was a critical for us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Mid-Market (51-1000 emp.)

12/3/2024

"Really helpful and easy to use"

4.5/5

What do you like best about Cegid Retail Store Excellence?

Its super easy to use, customise options and kpis so my own dashboard is personalised with only the information I want/need. Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Sometime the figures stop updating/pulling and we're unable to track performance for a few hours Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Provides up to date information about performance and can create reports for a customizable period Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

1/13/2025

"Easy to use"

4.5/5

What do you like best about Cegid Retail Store Excellence?

Easy to keep track of everything in the store Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

there is nothing i dislike about the it. Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

To see which TM are using it in the appropriate way Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

1/18/2025

"great customer support system"

3.5/5

What do you like best about Cegid Retail Store Excellence?

Fast, same day, customer support responses Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

layout and facing can be confusing and too spread out Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

able to communicate efficiantly across platform Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

1/13/2025

"It's a system"

3.5/5

What do you like best about Cegid Retail Store Excellence?

Everything is nicely laid out. Well organised and easy to restart if you have any issues. Review collected by and hosted on G2.com.

What do you dislike about Cegid Retail Store Excellence?

Million buttons. Crashes regularly. Rarely updated Review collected by and hosted on G2.com.

What problems is Cegid Retail Store Excellence solving and how is that benefiting you?

Unsure Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

11 months

[
View More Pricing Information
](https://www.g2.com/products/cegid-retail-store-excellence/pricing)

##### 
##### Cegid Retail Store Excellence Features

Planning

Strategy

Activities

Inventory Management

Execution

Collaboration

Data Collection

Performance

Retailer

Compliance

In-store tasks - Retail Task Management Software

Logistic activities

Store audit and compliance

[
View More Features
](https://www.g2.com/products/cegid-retail-store-excellence/features)

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##### Categories on G2

[Retail Task Management](https://www.g2.com/categories/retail-task-management)[Retail Execution](https://www.g2.com/categories/retail-execution)

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