--- title: Cegid Retail Store Excellence Reviews meta\_title: 'Cegid Retail Store Excellence Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 32 reviews by the users' company size, role or industry to find out how Cegid Retail Store Excellence works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 32 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Consumer Goods Software url: https://www.g2.com/categories/consumer-goods-software --- # Cegid Retail Store Excellence Reviews & Product Details Visit Website Cegid Retail Store Excellence is a task management and retail operations platform specifically designed to enhance the efficiency and effectiveness of retail businesses. This solution caters to the unique needs of retailers, providing tools that streamline operations and improve communication across various store locations. With a presence in over 55 countries and support for more than 15,000 stores, Cegid Retail Store Excellence has established itself as a trusted partner for some of the most prominent names in the retail industry, including Hugo Boss, Lacoste, and Nespresso. The platform is particularly beneficial for retail managers and teams looking to optimise their daily operations. By facilitating seamless store communications, Cegid Retail Store Excellence ensures that all team members are aligned with company objectives and brand standards. This is crucial for maintaining consistency across multiple locations, especially for brands with a global presence. Retailers can leverage this platform to manage tasks efficiently, ensuring that every team member knows their responsibilities and deadlines, which ultimately leads to improved productivity and customer satisfaction. Key features of Cegid Retail Store Excellence include robust task management capabilities that allow users to create, assign, and track tasks in real-time. This feature is complemented by team engagement tools that foster collaboration and communication among staff members. Retailers can also utilise brand standards functionalities to ensure that all stores adhere to the company's guidelines, maintaining a uniform customer experience. Additionally, the platform offers workforce optimisation tools that help managers allocate resources effectively, ensuring that the right personnel are in place to meet customer demands. By integrating these features, Cegid Retail Store Excellence provides significant value to retailers. The platform not only enhances operational efficiency but also empowers teams to engage more effectively with one another and with customers. Retailers can expect to see improvements in store performance, employee morale, and overall customer experience. This comprehensive approach to retail management sets Cegid Retail Store Excellence apart in its category, making it an essential tool for retailers aiming to thrive in a competitive marketplace. * * * Product Website Cegid Retail Store Excellence Seller [Cegid](https://www.g2.com/sellers/cegid) Discussions [Cegid Retail Store Excellence Community](https://www.g2.com/products/cegid-retail-store-excellence/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Lyndsey McIntosh Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/cegid-retail-store-excellence/pricing) ![Marian-Ioan I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marian-Ioan I.") MI Marian-Ioan I. Quality Assurance and Systems Manager Mid-Market (51-1000 emp.) 10/18/2024 "A helpful tool with some key limitations" 3.5/5 What do you like best about Cegid Retail Store Excellence? The feature I find most helpful is 'department tasks' , which we use for maintenance reporting across our salons. It’s efficient, making it easy to report issues and track them until resolution. This has been invaluable for streamlining our operations, particularly in managing salon upkeep. The team from Store Excellence is very nice and they try to help all the time very quickly. Milly from Customer Support Team is a star. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? The 'Planner' feature is disappointing. It feels very outdated and lacks flexibility, making it difficult to personalise or use effectively. Additionally, the checklists could be much more intuitive, and the reports generated from the system don’t offer the insights we need. As a growing business, we also feel quite restricted when trying to use the platform for new initiatives, with most improvements or changes requiring paid add-ons. This limits our ability to fully maximise the platform’s potential. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Store Excellence helps us maintain operational consistency across our salons and is saving time so management can focus more on their teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JH Jason H. Retail Communications Executive Enterprise (\> 1000 emp.) 10/11/2024 "The perfect solution for retail communication, tasking and planning" 5/5 What do you like best about Cegid Retail Store Excellence? This platform is built and managed by experts in retail. They know the mechanics of the retail industry and therefore have managed to built a platform which is a solution to everyday challenges. Its simple interface makes it very easy to use and navigate around. It has many features which retail stores use on a daily basis and helps them keep organised and meet compliance needs. The system also allows yo you connect to exisiting platforms in the business. Our stores use it daily to check off daily tasks, see whats coming up and implement new instructions/promotions in store. Its also a great way for field teams to keep track remotely. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Its hard to think of anything. The customer service team are very easy to reach and quick reponding so any issues are ironed out quickly. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? It is a multi functional platform. This has replaced multiple platforms, pen and paper and improved compliance immensly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kushbo T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushbo T.") KT Kushbo T. Sr. Communication Officer Enterprise (\> 1000 emp.) 12/11/2024 "Execellence" 5/5 What do you like best about Cegid Retail Store Excellence? To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , department task you name it and cegid has got it all to make life super easy for stores . Cegid Retail Store Execellence has become a part of our daily life . Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? There are not much downside about Cegid Retail Store Excellence, whatever are there are efficiently handled by Cegid support team. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? with the provision of daily checklist ,Creating Tasks for store,Home Page , Campaigns which was earlier done manually or either on email and now being conducted in one Platform which is very easy to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SH SO H. Head of Sales & Retail Operations Enterprise (\> 1000 emp.) 10/16/2024 "Perfect communication and task management tool for retailers" 5/5 What do you like best about Cegid Retail Store Excellence? - The simple handling - Web-based so that it can be used on any device - Retail-orientated software solution - Very good flexibility to integrate your own content - Stable software performance - outstanding service - from the initial discussions through to the decision, implementation and go-live. We also enjoy outstanding support afterwards. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? For our goal of improving task management and communication in our stores, we are in good hands with Cegid. What we would do differently would be to create more flexibility within the user roles. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Simple distribution of tasks, information and communication for our stores. The tool saves us time and effort thanks to its ease of use and clear communication of tasks and information for our stores. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 2/11/2025 "Easy to use and good support" 4/5 What do you like best about Cegid Retail Store Excellence? The platform has been really helpful in streamlining task management and data collection from our stores. Our stores use the platform daily so it was important for this to be easy to pick up, which it is. Customer support has been excellent, with any changes we have asked for being made promptly. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Currently the newsfeed images preview very small, and no way to make them bigger. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? It's enabled us to accurately track if stores have completed tasks that we're asking. It's also very helpful to be able to request images so we can prompt them if changes ae needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TG taylea g. Operations Director EMEA Enterprise (\> 1000 emp.) 10/8/2024 "Revolutionized our communication at PVH" 5/5 What do you like best about Cegid Retail Store Excellence? Working with Cegid Retail Store Excellence allows us to truly understand our tasking within PVH , It supports strategic decision making and supports the business with true labour spending across Europe. Most importantly it creates an enjoyable experiance for our associates no matter what brand, channel or country you are in. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? The most difficult part of Cegid Retail Store Excellence isnt really the tool itself but more the work to ensure continued buy in from stakeholders and end users, when we introduced the new way of working, it required a huge shift in mindset. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? It is allwoing us to see all of our taksing across our business in one place, allowing us to benefit from analsysis and also time in motion studies. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew L.") ML Matthew L. Customer Service Representative Enterprise (\> 1000 emp.) 1/13/2025 "StoreIQ" 4/5 What do you like best about Cegid Retail Store Excellence? StoreIQ is very simplistic to use and is adapted for user comfort. Rest assured that cegrid is still STOREIQ and maintains its use and ease for those in a position to use. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Sometimes too many email activated updates although this could be down to the employers settings. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? It simplifies all business information onto one platform Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Alex S. Retail Operations Manager Enterprise (\> 1000 emp.) 10/11/2024 "Great Store Communication and Compliance tool!" 5/5 What do you like best about Cegid Retail Store Excellence? Store Excellence enable us to steamline all communications via one channel to our global stores. Its also a massive help being able to see compliance of communications and tasks and surveys. The team are alwasy on hand and quick to respond if we are stuck with how to achieve something and alsways keep us up to date with nw developments that are on their roadmap. They really listen to their Retail clients with what new functions we would like and they go to great lengths to build these in. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? My only bug bear is the lack of translation functions and having to outsource that, but all their clients have been putting their hands up for a few years and now Cegid are nearly ready to launch a new translation tool! Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Cummincation, tasking, surveys Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ES Edward S. Site Manager Mid-Market (51-1000 emp.) 1/13/2025 "Helpful and easy too use" 5/5 What do you like best about Cegid Retail Store Excellence? it itemises everything so its easy to see whats to do and whats been done Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? the downside was before it used to auto log out but was fixed recently Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? task manigment and reminders and it helps keep everything in order Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JM Jamie M. Head of Business Transformation Enterprise (\> 1000 emp.) 10/8/2024 "Built by Retailers for Retail" 5/5 What do you like best about Cegid Retail Store Excellence? As the system was designed and built by retailers, and evolved through collaboration with retail clients - Cegid Retail Store Excellence provides a platform that meets the functional needs of retailers without over complicated config or implementation. Our retail estate adopted the change in process and appreciated the efficiencies they were able to achieve by digitising and automating much of their reporting. Many use Cegid Retail Store Excellence daily. The CS team are well trained and often help solutionise problems within the platform. A great experience. Review collected by and hosted on G2.com. What do you dislike about Cegid Retail Store Excellence? Very little, many true greivances with the platform, are addressed by their product development team, as can be seen as challenges for other clients and are often fed into their roadmap. Review collected by and hosted on G2.com. What problems is Cegid Retail Store Excellence solving and how is that benefiting you? Single source of truth, complaince visibility. Review collected by and hosted on G2.com. Show More Response from Lyndsey McIntosh of Cegid Retail Store Excellence [Editedit](https://www.g2.com/survey_responses/cegid-retail-store-excellence-review-10349624/official_response/edit) Hi Jamie. Thank you so much for your wonderful review! We truly appreciate your feedback and will be sure to share it with the team. Thanks again! Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/cegid-retail-store-excellence/pricing) ##### ##### Cegid Retail Store Excellence Features Planning Strategy Activities Inventory Management Execution Collaboration Data Collection Performance Retailer Compliance In-store tasks - Retail Task Management Software Logistic activities Store audit and compliance [ View More Features ](https://www.g2.com/products/cegid-retail-store-excellence/features) ## Top-Rated Alternatives [ ![YOOBIC](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YOOBIC") YOOBIC 4.6/5(406) ](https://www.g2.com/products/yoobic/reviews) [ ![Zipline](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zipline") Zipline 4.8/5(149) ](https://www.g2.com/products/zipline/reviews) [ ![Lark](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lark") Lark 4.5/5(184) ](https://www.g2.com/products/lark-lark/reviews) [ View All Alternatives ](https://www.g2.com/products/cegid-retail-store-excellence/competitors/alternatives) ##### Categories on G2 [Retail Task Management](https://www.g2.com/categories/retail-task-management)[Retail Execution](https://www.g2.com/categories/retail-execution) ##### Explore More [What are the highest rated home care agency management platforms for multi-location care organisations and networks?](https://www.g2.com/discussions/what-are-the-highest-rated-home-care-agency-management-platforms-for-multi-location-care-organisations-and-networks)[Which Oracle EBS resellers have the strongest implementation expertise and methodology for large-scale projects?](https://www.g2.com/discussions/which-oracle-ebs-resellers-have-the-strongest-implementation-expertise-and-methodology-for-large-scale-projects)[Which app offers the best corporate learning tools](https://www.g2.com/discussions/which-app-offers-the-best-corporate-learning-tools) [Enable vs Vistex vs Vendavo: which one handles tiered vendor agreements and accrual tracking better for a wholesale distributor?](https://www.g2.com/discussions/enable-vs-vistex-vs-vendavo-which-one-handles-tiered-vendor-agreements-and-accrual-tracking-better-for-a-wholesale-distributor)[Best tools for personalizing digital marketing campaigns](https://www.g2.com/discussions/what-are-the-top-tools-or-platforms-for-personalizing-digital-marketing-campaigns-effectively)[Pros and Cons Details](https://www.g2.com/products/cegid-retail-store-excellence/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)