# Cegid Retail Store Excellence Reviews **Vendor:** Cegid **Category:** [Retail Execution Software](https://www.g2.com/categories/retail-execution) **Average Rating:** 4.6/5.0 **Total Reviews:** 32 ## About Cegid Retail Store Excellence Cegid Retail Store Excellence is a task management and retail operations platform specifically designed to enhance the efficiency and effectiveness of retail businesses. This solution caters to the unique needs of retailers, providing tools that streamline operations and improve communication across various store locations. With a presence in over 55 countries and support for more than 15,000 stores, Cegid Retail Store Excellence has established itself as a trusted partner for some of the most prominent names in the retail industry, including Hugo Boss, Lacoste, and Nespresso. The platform is particularly beneficial for retail managers and teams looking to optimise their daily operations. By facilitating seamless store communications, Cegid Retail Store Excellence ensures that all team members are aligned with company objectives and brand standards. This is crucial for maintaining consistency across multiple locations, especially for brands with a global presence. Retailers can leverage this platform to manage tasks efficiently, ensuring that every team member knows their responsibilities and deadlines, which ultimately leads to improved productivity and customer satisfaction. Key features of Cegid Retail Store Excellence include robust task management capabilities that allow users to create, assign, and track tasks in real-time. This feature is complemented by team engagement tools that foster collaboration and communication among staff members. Retailers can also utilise brand standards functionalities to ensure that all stores adhere to the company's guidelines, maintaining a uniform customer experience. Additionally, the platform offers workforce optimisation tools that help managers allocate resources effectively, ensuring that the right personnel are in place to meet customer demands. By integrating these features, Cegid Retail Store Excellence provides significant value to retailers. The platform not only enhances operational efficiency but also empowers teams to engage more effectively with one another and with customers. Retailers can expect to see improvements in store performance, employee morale, and overall customer experience. This comprehensive approach to retail management sets Cegid Retail Store Excellence apart in its category, making it an essential tool for retailers aiming to thrive in a competitive marketplace. ## Cegid Retail Store Excellence Pros & Cons **What users like:** - Users appreciate the **ease of use** of Cegid Retail Store Excellence, making daily operations seamless and efficient. (14 reviews) - Users praise the **excellent customer support** of Cegid Retail Store Excellence, ensuring timely responses and effective solutions. (4 reviews) - Users value the **easy access** of Cegid Retail Store Excellence, enhancing team connectivity and daily operational efficiency. (3 reviews) - Users appreciate the **easy-to-use interface** of Cegid Retail Store Excellence, enhancing connectivity and task management for stores. (3 reviews) - Users appreciate the **effective team collaboration** features of Cegid Retail Store Excellence, enhancing connectivity and efficiency across stores. (3 reviews) - Users commend the **user-friendly interface** of Cegid Retail Store Excellence, facilitating easy adoption and efficient task management. (3 reviews) - Customization (2 reviews) - Platform Usability (2 reviews) - Communication Efficiency (1 reviews) - Effective (1 reviews) **What users dislike:** - Users report **app glitches** that hinder functionality, including frequent crashes and formatting difficulties. (2 reviews) - Users experience **formatting limitations** that hinder text customization and embedding images smoothly in Cegid Retail Store Excellence. (1 reviews) - Users desire more **features in the newsfeed element** of Cegid Retail Store Excellence for enhanced functionality. (1 reviews) - Users note a need for **greater flexibility** in user roles to enhance management and communication efficiency. (1 reviews) - Users find the **layout and facing confusing** , making the navigation experience feel overly spread out and cumbersome. (1 reviews) - Poor Reporting (1 reviews) - Slow Performance (1 reviews) - Translation Issues (1 reviews) ## Cegid Retail Store Excellence Reviews ### 1. Crew Clothing Company - G2 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Bailey C. | Retail Operations Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Cegid Retail Store Excellence?** What we like best about Cegid Retail Store Excellence is how intuitive and reliable it is for our store and head office teams. We’ve used it for a long time, and it continues to deliver strong performance with a great balance of features that support daily retail operations. The platform is easy to use, integrates well with our other systems, and provides excellent visibility across all our stores. Customer support has always been responsive and helpful, making it a dependable tool we rely on every day. We use this product daily as was easily implemented across our estate where store managers at all levels are able to engage with it. **What do you dislike about Cegid Retail Store Excellence?** There’s very little to dislike, but at times the system can feel a bit rigid when it comes to customising certain features or reports to fit our specific operational needs. We are excited to see the improvements also made the customisation of notifications both within the platform and via email. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Cegid Retail Store Excellence helps us centralise communication, task management, and store compliance across multiple brands. It ensures our stores stay aligned with head office directives, deadlines, and brand standards. This consistency has improved execution, reduced manual follow-up, and given us better visibility into store performance, ultimately driving efficiency and accountability throughout our retail network. ### 2. Empowers Task Management, Needs Better Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** STEVEN L. | Retail Area Manager **Reviewed Date:** February 13, 2026 **What do you like best about Cegid Retail Store Excellence?** I love using Cegid Retail Store Excellence because it gives me, as an area manager, the ability to see what my team is doing and when they're doing it, prioritizing their workload and ensuring that tasks are completed in a timely manner. **What do you dislike about Cegid Retail Store Excellence?** The reporting used to work a lot better for me. I think since the upgrade, the reporting isn't as good, and I'd love to see that be adapted to what we were used to using before. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** I use Cegid Retail Store Excellence to communicate tasks and time-sensitive information, set deadlines, and track team activities, helping me prioritize workloads and ensure tasks are completed promptly as an area manager. ### 3. Effortless Staff Management, User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Kieta B. **Reviewed Date:** November 14, 2025 **What do you like best about Cegid Retail Store Excellence?** I appreciate Cegid Retail Store Excellence for its ability to effectively manage staff numbers and qualifications all in one place, which simplifies the organization process and enhances administrative efficiency. The tool is incredibly easy to use, which makes it straightforward to navigate and quick to complete tasks, saving valuable time. I found the initial setup to be remarkably smooth and hassle-free, allowing for an immediate start without any difficulties. Additionally, my experience with the tool has been so positive that I would enthusiastically recommend it to others, confidently giving it a perfect 10 out of 10 for recommendation. **What do you dislike about Cegid Retail Store Excellence?** I dislike how Cegid Retail Store Excellence times out quickly, which can disrupt workflow and requires frequent re-authentication. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** I use Cegid Retail Store Excellence to manage staff numbers and qualifications. It keeps everything in one place, is easy to use, and the initial setup was very easy. ### 4. Effortless Navigation, Centralized Management **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe H. **Reviewed Date:** November 14, 2025 **What do you like best about Cegid Retail Store Excellence?** I find Cegid Retail Store Excellence to be an excellent tool for managing daily numbers and recording compliance checks efficiently. The feature I like the most is its ease of use and navigation, which streamlines my workflow effortlessly. The software keeps all necessary information consolidated in one place and easily accessible, making my daily tasks much more manageable. Additionally, the initial setup process was really easy, allowing for quick integration into my routine without any complications. Overall, everything about the software works well, providing a seamless user experience. **What do you dislike about Cegid Retail Store Excellence?** Nothing **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** I find Cegid Retail Store Excellence keeps everything accessible in one place, simplifying compliance checks and daily tasks with easy navigation. ### 5. Powerful Compliance Auditing for Checklists and Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Cegid Retail Store Excellence?** Allows us to see and audit compliance for checklists and tasks **What do you dislike about Cegid Retail Store Excellence?** Navigating the platform takes practice and can be sticky **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Being able to see all stores on the platform at once ### 6. Effortless and User-Friendly for the Whole Team **Rating:** 5.0/5.0 stars **Reviewed by:** Emma G. | Area director, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Cegid Retail Store Excellence?** Easy to use and simple for all colleagues **What do you dislike about Cegid Retail Store Excellence?** Session times not long enough. Need more time on them **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Keep up to date with compliance with all of the centres ### 7. Effortless Navigation and User-Friendly Design **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe M. | Centre Director, Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Cegid Retail Store Excellence?** Very easy to use and navigate between areas **What do you dislike about Cegid Retail Store Excellence?** Nothing to dislike about it at the moment **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Very easy to track numbers and work on tasks ### 8. Essential for Quality and Compliance Support **Rating:** 5.0/5.0 stars **Reviewed by:** Niamh M. | Assistant Center Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Cegid Retail Store Excellence?** To support my centre in quality and compliance **What do you dislike about Cegid Retail Store Excellence?** I forget to use it at busy periods of the day **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Supporting me with my role ### 9. Effortless and Helpful Reminders with StorIq **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Cegid Retail Store Excellence?** I love that StorIq is easy to use and helpful in reminding you to check the nursery **What do you dislike about Cegid Retail Store Excellence?** Sometimes, it can be a little lagging in terms of auto fill **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Ensure I take the time out of the office to fill in my daily numbers ### 10. Stor-IQ Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmin S. | Retail Operations Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Cegid Retail Store Excellence?** What I like most about Stor-IQ is that the interface for management is quite straightforward. I like how we can create different groups and channels/types of communications. There is a good amount of features that can be used/but I think that we need a more detailed demonstration of certain features to understand and utilise their full capabilities. **What do you dislike about Cegid Retail Store Excellence?** I think that sometimes the platform can be glitchy/it can be difficult to format text and writing. I wish we could embed imagery more seamlessly. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** It enables us to send out communications regarding tasks and promotions within our retail network. ### 11. A helpful tool with some key limitations **Rating:** 3.5/5.0 stars **Reviewed by:** Marian-Ioan I. | Quality Assurance and Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Cegid Retail Store Excellence?** The feature I find most helpful is 'department tasks' , which we use for maintenance reporting across our salons. It’s efficient, making it easy to report issues and track them until resolution. This has been invaluable for streamlining our operations, particularly in managing salon upkeep. The team from Store Excellence is very nice and they try to help all the time very quickly. Milly from Customer Support Team is a star. **What do you dislike about Cegid Retail Store Excellence?** The 'Planner' feature is disappointing. It feels very outdated and lacks flexibility, making it difficult to personalise or use effectively. Additionally, the checklists could be much more intuitive, and the reports generated from the system don’t offer the insights we need. As a growing business, we also feel quite restricted when trying to use the platform for new initiatives, with most improvements or changes requiring paid add-ons. This limits our ability to fully maximise the platform’s potential. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Store Excellence helps us maintain operational consistency across our salons and is saving time so management can focus more on their teams. ### 12. The perfect solution for retail communication, tasking and planning **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Retail Communications Executive, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Cegid Retail Store Excellence?** This platform is built and managed by experts in retail. They know the mechanics of the retail industry and therefore have managed to built a platform which is a solution to everyday challenges. Its simple interface makes it very easy to use and navigate around. It has many features which retail stores use on a daily basis and helps them keep organised and meet compliance needs. The system also allows yo you connect to exisiting platforms in the business. Our stores use it daily to check off daily tasks, see whats coming up and implement new instructions/promotions in store. Its also a great way for field teams to keep track remotely. **What do you dislike about Cegid Retail Store Excellence?** Its hard to think of anything. The customer service team are very easy to reach and quick reponding so any issues are ironed out quickly. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** It is a multi functional platform. This has replaced multiple platforms, pen and paper and improved compliance immensly. ### 13. Execellence **Rating:** 5.0/5.0 stars **Reviewed by:** Kushbo T. | Sr. Communication Officer, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about Cegid Retail Store Excellence?** To be very Honest, I feel the with Cegid Retail Store Excellence the stores feel connected. Task management , newsfeed , home page , checklists , department task you name it and cegid has got it all to make life super easy for stores . Cegid Retail Store Execellence has become a part of our daily life . **What do you dislike about Cegid Retail Store Excellence?** There are not much downside about Cegid Retail Store Excellence, whatever are there are efficiently handled by Cegid support team. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** with the provision of daily checklist ,Creating Tasks for store,Home Page , Campaigns which was earlier done manually or either on email and now being conducted in one Platform which is very easy to use. ### 14. Perfect communication and task management tool for retailers **Rating:** 5.0/5.0 stars **Reviewed by:** SO H. | Head of Sales & Retail Operations, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Cegid Retail Store Excellence?** - The simple handling - Web-based so that it can be used on any device - Retail-orientated software solution - Very good flexibility to integrate your own content - Stable software performance - outstanding service - from the initial discussions through to the decision, implementation and go-live. We also enjoy outstanding support afterwards. **What do you dislike about Cegid Retail Store Excellence?** For our goal of improving task management and communication in our stores, we are in good hands with Cegid. What we would do differently would be to create more flexibility within the user roles. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Simple distribution of tasks, information and communication for our stores. The tool saves us time and effort thanks to its ease of use and clear communication of tasks and information for our stores. ### 15. Easy to use and good support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Cegid Retail Store Excellence?** The platform has been really helpful in streamlining task management and data collection from our stores. Our stores use the platform daily so it was important for this to be easy to pick up, which it is. Customer support has been excellent, with any changes we have asked for being made promptly. **What do you dislike about Cegid Retail Store Excellence?** Currently the newsfeed images preview very small, and no way to make them bigger. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** It's enabled us to accurately track if stores have completed tasks that we're asking. It's also very helpful to be able to request images so we can prompt them if changes ae needed. ### 16. Revolutionized our communication at PVH **Rating:** 5.0/5.0 stars **Reviewed by:** taylea g. | Operations Director EMEA, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Cegid Retail Store Excellence?** Working with Cegid Retail Store Excellence allows us to truly understand our tasking within PVH , It supports strategic decision making and supports the business with true labour spending across Europe. Most importantly it creates an enjoyable experiance for our associates no matter what brand, channel or country you are in. **What do you dislike about Cegid Retail Store Excellence?** The most difficult part of Cegid Retail Store Excellence isnt really the tool itself but more the work to ensure continued buy in from stakeholders and end users, when we introduced the new way of working, it required a huge shift in mindset. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** It is allwoing us to see all of our taksing across our business in one place, allowing us to benefit from analsysis and also time in motion studies. ### 17. StoreIQ **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew L. | Customer Service Representative, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Cegid Retail Store Excellence?** StoreIQ is very simplistic to use and is adapted for user comfort. Rest assured that cegrid is still STOREIQ and maintains its use and ease for those in a position to use. **What do you dislike about Cegid Retail Store Excellence?** Sometimes too many email activated updates although this could be down to the employers settings. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** It simplifies all business information onto one platform ### 18. Great Store Communication and Compliance tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | Retail Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about Cegid Retail Store Excellence?** Store Excellence enable us to steamline all communications via one channel to our global stores. Its also a massive help being able to see compliance of communications and tasks and surveys. The team are alwasy on hand and quick to respond if we are stuck with how to achieve something and alsways keep us up to date with nw developments that are on their roadmap. They really listen to their Retail clients with what new functions we would like and they go to great lengths to build these in. **What do you dislike about Cegid Retail Store Excellence?** My only bug bear is the lack of translation functions and having to outsource that, but all their clients have been putting their hands up for a few years and now Cegid are nearly ready to launch a new translation tool! **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Cummincation, tasking, surveys ### 19. Helpful and easy too use **Rating:** 5.0/5.0 stars **Reviewed by:** Edward S. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Cegid Retail Store Excellence?** it itemises everything so its easy to see whats to do and whats been done **What do you dislike about Cegid Retail Store Excellence?** the downside was before it used to auto log out but was fixed recently **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** task manigment and reminders and it helps keep everything in order ### 20. Built by Retailers for Retail **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie M. | Head of Business Transformation, Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Cegid Retail Store Excellence?** As the system was designed and built by retailers, and evolved through collaboration with retail clients - Cegid Retail Store Excellence provides a platform that meets the functional needs of retailers without over complicated config or implementation. Our retail estate adopted the change in process and appreciated the efficiencies they were able to achieve by digitising and automating much of their reporting. Many use Cegid Retail Store Excellence daily. The CS team are well trained and often help solutionise problems within the platform. A great experience. **What do you dislike about Cegid Retail Store Excellence?** Very little, many true greivances with the platform, are addressed by their product development team, as can be seen as challenges for other clients and are often fed into their roadmap. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Single source of truth, complaince visibility. **Official Response from Lyndsey McIntosh:** > Hi Jamie. Thank you so much for your wonderful review! We truly appreciate your feedback and will be sure to share it with the team. Thanks again! ### 21. Great for keeping track of paperwork and urgent issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Telford M. | Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Cegid Retail Store Excellence?** Mostly the ease of use, head office and other users are easily able to make us aware of jobs/paperwork that needs doing, and we can then do them asap. **What do you dislike about Cegid Retail Store Excellence?** Nothing that i can think of, overall it has been a very positive experience. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Best example is when a product is being recalled, the company can easily communicate that to us for us to implement. ### 22. It is wonderful platform for Store managers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Cegid Retail Store Excellence?** Its simple and much easy to implement thanks to the man behind **What do you dislike about Cegid Retail Store Excellence?** Nothing so far all well and good well explained **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Daily operation in floor level ### 23. In the loop **Rating:** 5.0/5.0 stars **Reviewed by:** Kerry W. | Team leader, Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Cegid Retail Store Excellence?** Being able what to see what's happening in world of work sharing posts and information with colleagues Sharing daily about how the company is doing It's easy to post information **What do you dislike about Cegid Retail Store Excellence?** Nothing it's primary functions work great **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Shows us what's happening in the world of work It benefits us all by being kept in the loop ### 24. Positive **Rating:** 4.0/5.0 stars **Reviewed by:** Josh M. | Store Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2024 **What do you like best about Cegid Retail Store Excellence?** I like the fact that the platform is easy to use and has a clear layout **What do you dislike about Cegid Retail Store Excellence?** There is nothing that I currently dislike **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Streamlining communication into one location ### 25. Very helpful to get all necessary information for our KPI’s **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Cegid Retail Store Excellence?** Easy access - very reliable, helps a lot not just with the team but with any relevant new coming out, related to HR or any promotions **What do you dislike about Cegid Retail Store Excellence?** Should have more details on stock on hand. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Helps a lot with till issues, HR matters and making sure the opening and closing of the store is 100%! Also any PSP that we might need for any staff members. ### 26. Store Excellence is easy to use and dramatically improved tasks execution. **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon P. | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Cegid Retail Store Excellence?** Launching Store Excellence in our stores was extremely simple. We gained instanct adoption from our field team. **What do you dislike about Cegid Retail Store Excellence?** There was some manual manipualation needed to get the reporting in the views we needed. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Store Excellence made task completion validation much easier than previous tools we used. The ablity to collect photos was a critical for us. ### 27. Really helpful and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Cegid Retail Store Excellence?** Its super easy to use, customise options and kpis so my own dashboard is personalised with only the information I want/need. **What do you dislike about Cegid Retail Store Excellence?** Sometime the figures stop updating/pulling and we're unable to track performance for a few hours **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Provides up to date information about performance and can create reports for a customizable period ### 28. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Cegid Retail Store Excellence?** Easy to keep track of everything in the store **What do you dislike about Cegid Retail Store Excellence?** there is nothing i dislike about the it. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** To see which TM are using it in the appropriate way ### 29. great customer support system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2025 **What do you like best about Cegid Retail Store Excellence?** Fast, same day, customer support responses **What do you dislike about Cegid Retail Store Excellence?** layout and facing can be confusing and too spread out **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** able to communicate efficiantly across platform ### 30. It's a system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 13, 2025 **What do you like best about Cegid Retail Store Excellence?** Everything is nicely laid out. Well organised and easy to restart if you have any issues. **What do you dislike about Cegid Retail Store Excellence?** Million buttons. Crashes regularly. Rarely updated **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Unsure ### 31. The account management team are quick to respond to any queries, plus share new updates and features **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica L. | Retail Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about Cegid Retail Store Excellence?** The simplicity and ease of the platform. **What do you dislike about Cegid Retail Store Excellence?** We would like the newsfeed element to have more features. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Task managment and follow up checks on images. Plus clear communciations. ### 32. #1 Tool for task management **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah D. | Operations Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2023 **What do you like best about Cegid Retail Store Excellence?** StoreIQ makes it easy to communicate and delegate tasks easily among team members in various sites/locations, and it's an effective way to broadcast your todo-list to all team members. **What do you dislike about Cegid Retail Store Excellence?** Sometimes there's a delay in the notifications. It takes a little bit more for it to appear. However, the software is still in early phases, and it's just a couple of seconds of delay, which is still far better than the time it takes to communicate with every department independently. **What problems is Cegid Retail Store Excellence solving and how is that benefiting you?** Effective team and task communication in a very timely and organized manner. I would say this is the best feature they have to offer. Our onsitte productivity increased after using this. - [View Cegid Retail Store Excellence pricing details and edition comparison](https://www.g2.com/products/cegid-retail-store-excellence/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+10%3A05%3A27+-0500&secure%5Bsession_id%5D=b153c0b9-f455-4d13-a6c9-2704682ca246&secure%5Btoken%5D=824b84c0f33913ec4c9048c643655d788c67d7b7a409e30f315cdb3313a71154&format=llm_user) ## Cegid Retail Store Excellence Features **Planning** - Strategy - Activities - Territory Management **In-store tasks - Retail Task Management Software** - Logistic activities - Store audit and compliance **Execution** - Collaboration - Data Collection **Task management - Retail Task Management Software** - Task tracking - Task planning and execution - Task allocation **Performance** - Retailer - Compliance **Analytics and reporting - Retail Task Management Software** - Task reporting ## Top Cegid Retail Store Excellence Alternatives - [YOOBIC](https://www.g2.com/products/yoobic/reviews) - 4.6/5.0 (163 reviews) - [Lark](https://www.g2.com/products/lark-lark/reviews) - 4.5/5.0 (167 reviews) - [Axonify](https://www.g2.com/products/axonify/reviews) - 4.7/5.0 (162 reviews)