When it works it works but not a good product or service if there's a glitch Review collected by and hosted on G2.com.

Pausing your account and holding you to ransom until you upgrade. Missing orders not coming through. They don't work out of hours even for very serious technical glitches they will not be available. Spending an hour chatting to their 'helpdesk' trying to sort our an issue. They will also try and charge you extra $200 to fix an issue with their own plugin/subscription which is ridiculous. No apology or ownership or any sort of resolution when they mess up. Be prepared to lose lots of orders and have your companies reputation damaged as a result of their issues. Review collected by and hosted on G2.com.

Nothing it is a nightmare getting it setup and never works correctly they have to constantly fix things behind the scenes manually, my supposed dedicated support rep was getting married there was no backup I could get no help Review collected by and hosted on G2.com.

They must pay for positive reviews, this product is horrible we are having duplicate sales constantly, I paid more for dedicated support they do not reply in a timely manner, even if you send a detailed issue report they want a 1 hour call every time for you to show problem, this is eating up so much of my time, when they fix it they are doing so manually so the bugs are still in the program, they try to upsell you everyday on other products. When your rep quits you are left with no good way to ask for help, DO NOT USE THIS PRODUCT they are frauds. Review collected by and hosted on G2.com.

I like CedCommerce for its fast response; they always get my problems solved. I always talk to Kartikey; he always points me in the right direction and is a good professional. Review collected by and hosted on G2.com.

nothin Review collected by and hosted on G2.com.

Very responsive team which is exactly what i needed. Team went above and beyond to get me the best price and because of his service, i moved over multiple other integrations from other companies to CedCommerce. Review collected by and hosted on G2.com.

Bit pricey, but they worked with me and got me a good deal Review collected by and hosted on G2.com.

Nothing really. It does work if all you want to do is import products from eBay but nothing else works Review collected by and hosted on G2.com.

I purchased the eBay Shopify app which was said to track inventory between eBay sales and my Shopify site. It worked at first, then stopped tracking inventory after about a month. They fixed it after a few days but again stopped tracking inventory again after about a month. This continued until a month ago at which point support stopped responding to my emails pertaining to the inventory tracking feature not working. I understand that sometimes apps will not work due to eBay changes etc., but not every month and there is no excuse to not respond to customers email requests to fix the app. Avoid this app and nonresponsive company! Review collected by and hosted on G2.com.

Good support on any problems.

Taking care of the client

Would recommend Review collected by and hosted on G2.com.

All went well, I have nothing to say.

Thanks again Review collected by and hosted on G2.com.

CedCommerce stands out for its broad range of integrations, especially with major marketplaces like TikTok and platforms like Prestashop. The connectors are fairly robust and reliable, with real-time sync that helps avoid inventory mishaps. Review collected by and hosted on G2.com.

The UI/UX could use some polish — certain dashboards feel outdated or non-intuitive, and the learning curve can be a bit steep for non-technical users. Also, some updates or sync delays happen occasionally during peak hours, but they are generally resolved quickly. Review collected by and hosted on G2.com.

The cedcommerce module solved our warehouse synchronization problems, furthermore the support made some changes that we needed and always promptly responded and solved our problems Review collected by and hosted on G2.com.

everything is fine, no problem, thank you Review collected by and hosted on G2.com.

The Fulfillment and Product optimization. Review collected by and hosted on G2.com.

the turnover time when communicating with a team Review collected by and hosted on G2.com.

We've worked with the CEDCommerce team for some time now and the experience has been consistently reliable. The app works as it should and is flexible enough to accommodate the many nuances of our business model. Ali is responsive, polite, and professional—he meets with us to review performance, implement (paid) customizations, and ensure everything runs smoothly. The ability to tailor the app to our needs with steady support has made it a great fit for our operations. Highly recommend working with both Ali and the CEDCommerce platform. Review collected by and hosted on G2.com.

If you have a lot of nuances in your business model, it can take some time to iron out the kinks but having a great partner offsets this. Review collected by and hosted on G2.com.