Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

JN

Joe N.

Mid-Market (51-1000 emp.)

5/7/2020

"They've been a good partner for Xerox products"

4/5

Describe the project or task CDW Hardware helped with:

I utilize CDW for my small office printer purchases. We prefer Xerox because we've had much better luck with warranty claims through them vs Dell--and CDW is closely partnered with Xerox and fulfills e-concierge orders. Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

Shipping is fast and my sales rep is both knowledgable and courteous. The prices are reasonable, inventory (on current items) is usually good. CDW provides good support for hardware purchased through them and if they don't have the product I need, they often have something similar enough that I can make it work. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

The website often lists multiple items with the same model number but slightly different skus, which is confusing. My other primary complaint is that they frequently discontinue models--which then causes toner costs to skyrocket. That might be beyond CDW's control, though. Review collected by and hosted on G2.com.

Recommendations to others considering CDW Hardware:

Make sure you get a good sales rep to work with. Companies are only as reliable as your point of contact. Advocate for your company and your needs until they are met--by your rep, or another one. Their staff covers a wide variety of specialties. For example, they have different reps that specialize in large copiers versus small business printers, and it varies from brand to brand as well. If you find a product you like, it's better to buy a few so that you'll have them--as it's likely they will run out or be discontinued at some point, which can make rollouts challenging. Review collected by and hosted on G2.com.

What problems is CDW Hardware solving and how is that benefiting you?

When I order hardware I know it will be the correct thing, arrive ahead of my expectations, and they will provide support if necessary. We used to purchase small office printers through a local vendor and we were frustrated by their lack of support, as well as their selling us older model discontinued printers that they had leftover stock of without telling us. With CDW I'm always getting the latest products available. Review collected by and hosted on G2.com.

KK

Karim K.

IT ADMIN

Mid-Market (51-1000 emp.)

10/20/2019

"Amazing"

5/5

Describe the project or task CDW Hardware helped with:

CDW helped with our Chromebook project. They proved a very helpful and patient sales representative who was able to answer all of my questions. All in all, they helped us save thousands of dollars while still providing good quality products. We were upgrading some of the hardware in our building and did not have a very large budget so CDW came in habdy! Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

The represeantavtes who work for CDW provide a very good expirence. They are very patient and knowledgeable about products and services. My project with them was compleated in less than a month duw to how fast the representative was in getting me the best deal and shipping the products out. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

I honestly do not have any complaints! They were very helpful and gave me no reason to complain. Review collected by and hosted on G2.com.

Recommendations to others considering CDW Hardware:

I would definitely recommend CDW for all of your technology needs! They do not charge for a consult and provide very knowledgeable sales reps who make the entire process very simple. If you want to check them out before speaking to someone, you can go on their website and browse their selection of items and prices. Review collected by and hosted on G2.com.

What problems is CDW Hardware solving and how is that benefiting you?

Since discovering CDWG, we now able to complete projects with ease. We no longer have to worry about going over budget or not completing a project within a certain timeframe. Another perk of CDW is how great their prices are! CDW has saved us thousands of dollars from our old method of purchasing things. Review collected by and hosted on G2.com.

TL

Tim L.

IT Technologist

Mid-Market (51-1000 emp.)

4/26/2019

"Online ordering with CDW"

4/5

Describe the project or task CDW Hardware helped with:

What i like about CDW is their online ordering process. It is very streamlined and easy to use. Ive order Adobe licenses, cisco hardware, microsoft books, and lots of computer peripherals. Our account rep is quick to help with any ordering questions. Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

We ordered some expensive core switches in the past and my account rep will always put a CDW engineer on the call to help with our questions. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

I did have an account rep years ago that was taking way to long to help me with my requests. This has been rectified now. Review collected by and hosted on G2.com.

Recommendations to others considering CDW Hardware:

Use the online ordering. Smooth Review collected by and hosted on G2.com.

What problems is CDW Hardware solving and how is that benefiting you?

We use CDW to keep up to date with the latest Cisco access points, AP controllers and catalyst switches. Review collected by and hosted on G2.com.

PE

Verified User in Education Management

Mid-Market (51-1000 emp.)

4/2/2019

"Great resource for supplies"

4.5/5

Describe the project or task CDW Hardware helped with:

My school worked with a CDW representative when we were in the process of purchasing Adobe software. The rep gave us detailed information on the software and how it could be used, the cost as well as giving us installation help. Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

Great customer service and support. Reasonable prices and quick turn around. Review collected by and hosted on G2.com.

GE

Verified User in Education Management

Small-Business (50 or fewer emp.)

11/16/2018

"Great customer service"

5/5

Describe the project or task CDW Hardware helped with:

As a school administrator, I do not have a lot of time to research which products would best meet my needs. After a brief conversation with a CDW sales representative, I had my questions answered! Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

The customer service was exceptional. The representative knew the information and was very helpful! Review collected by and hosted on G2.com.

GI

Verified User in Internet

Mid-Market (51-1000 emp.)

1/26/2018

"CDW review"

5/5

Describe the project or task CDW Hardware helped with:

CDW is our hardware provider, awesome service, quick response Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

They are very quick in responding, gives resonable price for the hardware we need and timely delivery Review collected by and hosted on G2.com.

GH

Verified User in Hospitality

Enterprise (> 1000 emp.)

11/24/2017

"Huge Selection at Great Prices"

5/5

Describe the project or task CDW Hardware helped with:

Provide us with most of our hardware and software we purchase Review collected by and hosted on G2.com.

What do you like best about CDW Hardware?

Very competitive prices, great selection, quick shipping. Review collected by and hosted on G2.com.

KL

Kevin L.

Senior Manager

Accounting

Mid-Market (51-1000 emp.)

9/8/2016

"CDW"

5/5

What do you like best about CDW Hardware?

system operation is easy to use, products and services for business is easily available for use. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

server is up an down and sometimes takes long time to get back on the production. Review collected by and hosted on G2.com.

CP

Chris P.

Senior Web Developer

Marketing and Advertising

Mid-Market (51-1000 emp.)

6/18/2016

"Good Service, Good Prices"

4.5/5

What do you like best about CDW Hardware?

Obtaining quotes is quick, prices will very often beat other vendors. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

Not too easy to get quotes without direct interaction. Minor issue though Review collected by and hosted on G2.com.

TP

Tom P.

Support Desk Analyst III

Enterprise (> 1000 emp.)

5/10/2016

"My CDW Experience"

2/5

What do you like best about CDW Hardware?

They have a lot of products available and it is easy to search for them on their website. Review collected by and hosted on G2.com.

What do you dislike about CDW Hardware?

We were not receiving the best prices and it was not easy to get a hold of our rep at times. I have had better customer service experience with other vendors. Review collected by and hosted on G2.com.

Recommendations to others considering CDW Hardware:

Please due your due diligence and verify the prices for their products compared to other vendors. Review collected by and hosted on G2.com.

What problems is CDW Hardware solving and how is that benefiting you?

We used CDW for procurement of hardware and software licenses when I first came on board. We know request for quotes from at least three vendors before we purchase hardware or software. Review collected by and hosted on G2.com.