Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Best Automotive DMS I have used"
5/5
What do you like best about CDK?

I can run several reports relevant to my position, customer service is pretty accessible if I have any user issues, the service is very stable, and the user interface is very nice as well. Review collected by and hosted on G2.com.

What do you dislike about CDK?

It is very cumbersome to cut and process POs. It takes several seconds for the screen to load, which can be time-consuming when cutting purchase orders in bulk. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Full featured DMS that covers every corner of your dealership."
4/5
What do you like best about CDK?

They know the business and their software reflects that. Review collected by and hosted on G2.com.

What do you dislike about CDK?

Workflow and application look and feel is dated. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Overall good Contracting software"
4.5/5
What do you like best about CDK?

The ease to navigate through (once you learn the shortcuts) Review collected by and hosted on G2.com.

What do you dislike about CDK?

Not ready to be used with windows 11 but they are supposedly working on it Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"CDK Drive"
4/5
What do you like best about CDK?

Very customizable and powerful Dealer Management System. Integrates with all of our 3rd party platforms. Very easy to install and centrally manage. Review collected by and hosted on G2.com.

What do you dislike about CDK?

The interface is a little bit antiquated. The program does what it needs to, but isn't the best looking and could use a bit of a refresh or update. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Over rated"
4.5/5
What do you like best about CDK?

Really nothing great about CDK. Very old school system. Review collected by and hosted on G2.com.

What do you dislike about CDK?

Hard to train new people takes a long time to train all the quick codes Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"CDK Review"
5/5
What do you like best about CDK?

I like that it is very easy to clock in and out of CDK, and seeing your time clock for this week or the weeks before and after is made available too. On the payroll side, CDK is great. Review collected by and hosted on G2.com.

What do you dislike about CDK?

I dislike how finicky it can be. for example, when taking a payment and making a receipt on CDK it is extremely difficult to go back. Control + 6 does not always work. It's also hard to exit a tab without shutting everything down. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"CDK Works Pretty Okay"
3.5/5
What do you like best about CDK?

It provides a means to an end for inventory services Review collected by and hosted on G2.com.

What do you dislike about CDK?

It is kind of clunky and the user interface is not the most intuitive. Support can sometimes be difficult to work with. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"CDK Drive Best Tool"
4.5/5
What do you like best about CDK?

Managing the DMS tool efficiciently and smoothly Review collected by and hosted on G2.com.

What do you dislike about CDK?

Nothing as such dislike as its great tool Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Advancing as a company and in their products!"
4/5
What do you like best about CDK?

The recent innovations and movement forward under new management. Review collected by and hosted on G2.com.

What do you dislike about CDK?

We have since switched to Dealertrack as it has been a better product for us and more cost effective. Review collected by and hosted on G2.com.

Angeline T.
AT
Angeline T.
Crude Analyst
Enterprise (> 1000 emp.)
"CDK Review"
3.5/5
What do you like best about CDK?

It is quick and user friendly. Posting journals would take less than a second to post unlike quickbooks. Review collected by and hosted on G2.com.

What do you dislike about CDK?

I extremely dislike how once a journal is posted, it cannot be undone. Review collected by and hosted on G2.com.