Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very workable system with great support"
5/5
What do you like best about CDK CRM?

Integration into DMS. Task follow up made easy. Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

During high volume times the system sometimes slows down Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great overall system with equally good technical support."
4/5
What do you like best about CDK CRM?

Ease of use. Even when there are technical issues, they always get resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

Technical issues that arise. It's still an evolving system and will run into issues. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Efficient "
5/5
What do you like best about CDK CRM?

Elead1one helps me function quickly through out the day. Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

Nothing. Eleads allows me to streamline my day Review collected by and hosted on G2.com.

AM
Atif M.
Mid-Market (51-1000 emp.)
"Internet sales director"
4/5
What do you like best about CDK CRM?

streamlined and a more complete follow up process Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

too many open leads that effect closing ratio's Review collected by and hosted on G2.com.

RS
raina s.
Mid-Market (51-1000 emp.)
"Very user friendly "
5/5
What do you like best about CDK CRM?

everything is right at my finger tips and easy to use Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

the constant slowness and always updating at bad times of the month Review collected by and hosted on G2.com.

Verified User in Automotive
IA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Easy, hassle-free, very self explanatory"
5/5
What do you like best about CDK CRM?

I like that the information I need is easy to find, the way the layout is and how visiually appealing it is as well Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

Having to click through so many windows to get to a specific piece of information. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"User Friendly"
4/5
What do you like best about CDK CRM?

It's easy to use and our performance specialist is helpful. Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

There are a few issues that they can't seem to work out, my biggest complaint being the re-assignment process when a salesperson leaves. We didn't have great success with the service scheduling tool either. Review collected by and hosted on G2.com.

DV
Dianelis V.
Mid-Market (51-1000 emp.)
"Awesome Crm tool"
5/5
What do you like best about CDK CRM?

Pretty easy to navigate. Easy to run reports Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

There is nothing to dislike about Eleads. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Great tool to help "
3.5/5
What do you like best about CDK CRM?

My organizer is my favorite. I never forget anyone anymore Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

The App is hard to navigate it is just easier to use the website on your phone. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Could be better"
3/5
What do you like best about CDK CRM?

In puts customer info off phone number which is great. Review collected by and hosted on G2.com.

What do you dislike about CDK CRM?

Room to work on: credit app, desking, and mining. Review collected by and hosted on G2.com.