--- title: CCH® SureTax® Platform Reviews meta_title: 'CCH® SureTax® Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how CCH® SureTax® Platform works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Tax Software url: https://www.g2.com/categories/tax-software --- # CCH® SureTax® Platform Reviews **Vendor:** Wolters Kluwer **Category:** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) **Average Rating:** 3.1/5.0 **Total Reviews:** 12 ## About CCH® SureTax® Platform CCH SureTax is designed by tax experts to help businesses comply with the most complex sale and use tax requirements. This cloud-based sales tax automation platform aims to ensure customers accurately calculate, collect, and remit taxes to the correct authorities every time. Boasting 100+ years of tax research experience, CCH SureTax assures customers stay on top of constant tax legislation changes. The sales and use tax rates and rules get automatically updated, reflecting 100,000+ annual changes for 24,000+ authorities in the US and Canada. With a single login, customers can look up rates and taxability for a particular product, and access their Calculations, Returns, Reporting, and Exemption Certificate Management (ECM) modules. The data flows directly from one module to another, eliminating human error associated with manual data manipulation and calculations. All changes and transactions can be recreated in the event of an audit and provide customers with a strong audit defense. Additionally, its Power BI reporting functionality allows businesses to analyze sales and use taxes on a more granular level than what might be typical of an ERP, to ensure returns' accuracy and get more insights from sales data. The company also offers Professional Services, such as Nexus Study, Managed and Outsourced Services, allowing customers to partially or fully outsource sales and use tax compliance. ## CCH® SureTax® Platform Pros & Cons **What users like:** - Users find the **reporting capabilities** of CCH® SureTax® beneficial, enhancing their overall experience on the platform. (1 reviews) **What users dislike:** - Users feel the **reporting and adaptability** features of CCH® SureTax® Platform require significant improvement for better usability. (1 reviews) ## CCH® SureTax® Platform Reviews ### 1. CCH Sales Tax Product **Rating:** 1.5/5.0 stars **Reviewed by:** Elizabeth C. | Accounting Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2017 **What do you like best about CCH® SureTax® Platform?** I can't really offer anything here. I'm not fond of the product. **What do you dislike about CCH® SureTax® Platform?** This product is not very user friendly and I don't feel as though I'm getting great coverage. **Recommendations to others considering CCH® SureTax® Platform:** Increased support efforts. Support folks should be at least somewhat knowledgeable about my industry and how to best meet my needs as a user. Better reporting module is a MUST. **What problems is CCH® SureTax® Platform solving and how is that benefiting you?** Sales tax compliance in 40+ states ### 2. Did not purchase - but went through sales cycle previously **Rating:** 1.5/5.0 stars **Reviewed by:** Brian M. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2013 **What do you like best about CCH® SureTax® Platform?** The basic sales tax functionality was there and it seemed as if the company had a solid foundation to build a product from. **What do you dislike about CCH® SureTax® Platform?** It was not very clear what the actual product was. The demos and meetings had a lot of ambiguity in them and the team was not always capable of answering question on the spot. It felt as if the product was half baked. Ultimately, their sales team stopped contacting us, even though we had given them no indication that we were not going to proceed with their product. **Recommendations to others considering CCH® SureTax® Platform:** We did not end up purchasing this product and this sales cycle took place about one year ago, so hopefully the product is much improved now. The most interesting part to me of the sales cycle was that they mysteriously stopped contacting us. ## CCH® SureTax® Platform Discussions - [What does Cch® Suretax® Platform do?](https://www.g2.com/discussions/what-does-cch-suretax-platform-do) - [What is the use of Cch® Suretax® Platform?](https://www.g2.com/discussions/what-is-the-use-of-cch-suretax-platform) - [What does Wolters Kluwer do?](https://www.g2.com/discussions/what-does-wolters-kluwer-do) - [What is CCH SureTax?](https://www.g2.com/discussions/what-is-cch-suretax) - [View CCH® SureTax® Platform pricing details and edition comparison](https://www.g2.com/products/cch-suretax-platform/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A32%3A25+-0500&secure%5Bsession_id%5D=b20b8461-0cd8-4ad8-bb1f-0a2fa5d09336&secure%5Btoken%5D=9b8e921baad1a7e577fd804bbf4026797b90c956d4be606e9cbea85785bd4c36&format=llm_user) ## CCH® SureTax® Platform Features **Tracking** - Sales Tax - VAT - GST - Exemptions - Adjustments - Localization - Consumer Use Tax **Integrations** - Integrations **Remittance** - Returns - Notifications - Analytics **Agentic AI - Sales Tax and VAT Compliance** - Autonomous Task Execution - Natural Language Interaction **Additional Functionality** - Secure Data Storage - API - Credit Card Processing - Access Controls/Permissions - Policy Management - Multi-Currency - Invoice Management - Cash Flow Management - AI Copilot - User Management - Document Management - Exemption Management - Address Validation - Accounting - Audit Management - For eCommerce - Client Portal - Document Templates - Tax Calculation - Generative AI - Data Import/Export - Tax Compliance - Real-Time Data - Tax Filing - Audit Trail - Transaction Tracking - Taxability Verification - Electronic Payments - Activity Dashboard - Workflow Automation ## Top CCH® SureTax® Platform Alternatives - [Avalara](https://www.g2.com/products/avalara/reviews) - 4.0/5.0 (813 reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) - 4.4/5.0 (459 reviews) - [ONESOURCE](https://www.g2.com/products/thomson-reuters-onesource/reviews) - 3.8/5.0 (29 reviews)