# KoolToolz Reviews
**Vendor:** Kooltoolz  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)
## About KoolToolz
cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.






- [View KoolToolz pricing details and edition comparison](https://www.g2.com/products/kooltoolz/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-13+10%3A07%3A41+-0500&secure%5Bsession_id%5D=974c1bef-d52b-4b23-b807-f782ab4ec56a&secure%5Btoken%5D=cda7d62b8765b537d64d66bdf3fd44c8cc38b2039c18ca675b50f327f3d9247d&format=llm_user)

## KoolToolz Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

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