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CB Defense (on the PSC)

CB Defense (on the PSC)

4.2
(19)

CB Defense (on the PSC) is a next-generation anti-virus solution for desktops, laptops, and servers that protects computers from the full spectrum of modern cyber attacks, delivering the best endpoint protection with the least amount of work.

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CB Defense (on the PSC) Reviews

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Showing 19 CB Defense (on the PSC) reviews
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CB Defense (on the PSC) review by Jamie M.
Jamie M.
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"Switched to Cb Defense - An excellent decision"

What do you like best?

It's cloud based and easily manageable. They provided plenty of educational material and reference, and worked with us directly during and after implementation to ensure success and satisfaction.

What do you dislike?

I haven't run into anything yet that I'm not liking. It's been solid, responsive, and provides more than enough insight, metrics, and endpoint control, as well as deployment options.

Recommendations to others considering the product

I highly recommend them. Based on value, features/functionality, and ease of use, as well as the support and attention we were provided for a successful deployment. I really can't say we ran into many (if any) roadblocks or 'bumps' along the way, and in production.

What business problems are you solving with the product? What benefits have you realized?

This protects our user endpoints and provides in-depth information and methods to handle potential threats. It's intuitive and has been a pleasure to use. The dashboard is also informative, easy to access, and gives plenty of both control, and insight.

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CB Defense (on the PSC) review by Jeff K.
Jeff K.
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"CB Defense takes AV to the next level"

What do you like best?

We recently converted our AV over to Carbon Black Defense and have been nothing short of impressed. Cloud analytics along with the ability to stay on top of zero day attacks take this product the next level. They've really thought this one through as they've implemented a good/better/best approach for their policies within CBD. We worked our way through each of those levels until we were at the best level and I can say that I do feel like it helps tremendously. There are some times you have to go in and whitelist something but I'd rather have it that way than the potential alternative.

What do you dislike?

Occasionally you can see some latency when monitoring the service due to it being in the cloud. We've had some issues rolling this product out into our Citrix Xenapp environment. It appears we are the first xenapp customer for them so they've been working with us to get through some of the initial slowness during logins.

Recommendations to others considering the product

We utilized the installation team and that helped tremendously as they worked with us for 8 weeks while setting up and implementing into our environment. We tightened down the settings gradually. I would seriously consider their guidance for implementation.

What business problems are you solving with the product? What benefits have you realized?

We are tightening down our controls and environment by integrating a product such as defense into our infrastructure. I've already noticed how many more situations have been prevented than that of our previous AV provider.

What Endpoint Detection & Response (EDR) solution do you use?

Thanks for letting us know!
CB Defense (on the PSC) review by Christopher M.
Christopher M.
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"Next-Gen AV"

What do you like best?

I like that CbD is constantly improving it's threat detection and prevention.

What do you dislike?

There's not much I dislike about it so far. The few challenges I've faced are not having a static set of IP addresses to permit workstations through the firewall, and configuring the sensor to use a proxy. We ended up using a forward proxy to mitigate the issue with the dynamic range of servers. If you implement a proxy, after you've installed CbD, you'll have to reinstall the agent in order for the endpoint to utilize the proxy, because it currently has to be configured at the time of install.

Recommendations to others considering the product

This isn't a set it and forget AV solution, so make sure you're able to commit to spending time analyzing, tuning, and updating the system.

What business problems are you solving with the product? What benefits have you realized?

CbD offers protection from traditional file-based threats, but we haven't seen much of that for some time now, which is why we decided to migrate to a new solution. It offers much more control over an endpoint than traditional anti-virus. Most of the malware we're seeing comes in the form of scripts and macros that call upon other processes to deliver payloads, and this all happens in flash memory without dropping a file on the hard drive. CbD allows you to really control what applications can call on other processes, and tighten up your security as much as you'd like.

CB Defense (on the PSC) review by Christopher S.
Christopher S.
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"NGAV That Allows You to Sleep Well at Night"

What do you like best?

Insight into processes and the attack vector that makes the workstation vulnerable to 0-day and APT threats. Trusting a known legitimate source throws the end user off their game and could allow these sorts of threats inside the organization. Cb Defense allows us to not worry about these since the activity will be denied or the application terminated. The workstation agent is easy to deploy within the organization. When there is an issue support is very reactive and communicates well. They actively want to solve any issues that take place and make sure that we are happy. Because it's a cloud based solution any devices outside of our internal network can still be protected while in the wild.

What do you dislike?

Reporting leaves something to be desired; there aren't any nice canned reports for C levels to see why they spent the money where they did without having to send to a SIEM. The interface will be receiving an overhaul soon and looks to be a good upgrade from the current release, but the current release doesn't make it very easy to see where the threat hooked in or to follow the path of ingress. While deploying the agent is good, the management of the enrolled device could use some work. The agent, at least with background scan enabled, does eat a good amount of ram.

Recommendations to others considering the product

I recommend this product to others, knowing the company behind the product is committed to this security space and the customers they support.

What business problems are you solving with the product? What benefits have you realized?

Our issue, as well as most, are 0-day and APT threats to be neutralized before they have a chance to make any impact on the network or customer information. Having Cb Defense allows us to be in-line with best practices and regulations. Our customers can be safe knowing their information is secure.

CB Defense (on the PSC) review by Kurt M.
Kurt M.
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"Lightweight endpoints that protect and block from internet toolbars to zero-day exploits. "

What do you like best?

The endpoints are extremely lightweight and easy to deploy and upgrade via the GPO and the console. For the amount of protection you get there is very little network traffic and the footprint on endpoints is minimal.

What do you dislike?

Documentation after installation could be much improved. The amount of data is overwhelming if you need to research a potential issue. It takes someone who knows what they are looking at/for to diagnose the information efficiently.

What business problems are you solving with the product? What benefits have you realized?

While managing the system can be daunting to most system administrators, getting the system running with default settings provides greater protection than most anti-virus solutions out there today. I am less worried about potential 0-day and malware file executions with CB Defense in place because it stops these malicious actions before they can even think about executing files or launching other programs.

CB Defense (on the PSC) review by linda m.
linda m.
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"Great Efficiencies gained - no more re-imaging!"

What do you like best?

We implemented CB a year ago and since then we have almost entirely eliminated the need for re-imaging machines due to malware. Huge time saver for IT and our employees as we have a large remote work force. CB also enables us to quickly identify and remediate malware faster than before

What do you dislike?

We have had the product about a year and we currently do not have any dislikes

Recommendations to others considering the product

easy to use, easy to deploy, easy to manage

What business problems are you solving with the product? What benefits have you realized?

We have greatly reduced malware in our environment and have greater zero day protection

CB Defense (on the PSC) review by Administrator in Medical Devices
Administrator in Medical Devices
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Verified Current User
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content

"CB Defense"

What do you like best?

Cb Defense gives administrators the ability to really customize the security experience for users or groups that may require different security standards.

What do you dislike?

Occasional disagreement on how some software is classified as suspected malware, but the support team is very helpful in investigating further to reclassify.

Recommendations to others considering the product

My recommendations to anyone is to test, thoroughly test your business cases and compare to the competitors, this will be the best way to discover if this is a solution that fits your environment.

What business problems are you solving with the product? What benefits have you realized?

We are enhancing our ability to protect against ransomware, apt groups and 0-day attacks. The additional benefit is that we have greatly enhanced our visibility into our endpoints and can get a better understanding of what users have installed and what is running on these machines.

CB Defense (on the PSC) review by Eric S.
Eric S.
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Verified Current User
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"Cb Defense is great and continues to improve"

What do you like best?

Cb Defense is easy to deploy and manage. It detected all of my AV tests.

The reporting features are great for when you need to investigate an alert.

What do you dislike?

They had some issues with whitelisting at first that have been resolved. This caused a lot of false positives.

They also need to improve the speed of sensor updates.

What business problems are you solving with the product? What benefits have you realized?

It is providing NGAV protection for all endpoints. It was simple to deploy and manage. Reporting is great too.

CB Defense (on the PSC) review by Administrator in Financial Services
Administrator in Financial Services
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"Simple, Easy, & Sometimes Effective"

What do you like best?

Great and highly engaged team during implementation and evaluation. Worked with us to address questions/concerns. Very hands on for usage instruction. Support team is great (very responsive, tries best to get a good resolution), however starting to get more into the point to documentation style rather than providing solid responses.

What do you dislike?

Support is starting to migrate to a point to the documentation style. Platform also has started seeing some operational / stability problems. Slow dashboards, slow notifications, etc. All issues have been reported, but they have been recurring more frequently of late.

Recommendations to others considering the product

Be sure that it provides sufficient visibility. We selected the solution because of the simple deployment and easy operation, but it does lack some of the granular hunting/investigation tooling that other tools are. Be certain on what you are hoping to get out of the solution. It is not a true EDR platform, but is a nice mix between EPP and EDR.

What business problems are you solving with the product? What benefits have you realized?

Easy to manage, next gen protection against malware and other security based attacks. It is definitely easy to manage, and protection is decent. Visibility into investigation on alerts could be a bit better, but is better than traditional AV solutions by far.

CB Defense (on the PSC) review by User
User
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"Easy to use cyber security for anyone "

What do you like best?

Super easy installation process, simple to set up for all employees of a mid-size company(200-250)

On the UI end, it's just as simple to use. The icon and program run in the background and no clunky pop-ups.

What do you dislike?

Not much so far. Would need a little more use time.

What business problems are you solving with the product? What benefits have you realized?

We are a small company looking for a not so expensive security option. CB defense filled the void perfectly.

CB Defense (on the PSC) review by Mark F.
Mark F.
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Verified Current User
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"The first steps into a more security solution"

What do you like best?

I like that the product's detection methods are based on indicators that pop up before and during exploitation.

What do you dislike?

Some of the decommissioning mechanisms could be better.

What business problems are you solving with the product? What benefits have you realized?

We have addressed remote users with this solution as well as increased visibility into endpoint use within our environment.

CB Defense (on the PSC) review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
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content

"Great product in theory, but needs some bugs worked out"

What do you like best?

I like the depth in which CB Defense checks applications and files.

What do you dislike?

The product is having problems determining what is a real threat.

Recommendations to others considering the product

Wait a bit. I believe they will get the bugs worked out.

What business problems are you solving with the product? What benefits have you realized?

CB Defense is our anti virus solution for all of our laptops

CB Defense (on the PSC) review by Administrator in Investment Management
Administrator in Investment Management
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Review Source
content

"A powerful next gen AV"

What do you like best?

It is easy to deploy to hundreds of hosts, little to no compatibility issues with other software. Intelligence feeds which are one of the best in the industry.

What do you dislike?

Issues that arise usually take more then usual to get fixed. I feel that CB should perform more testing in a testing environment before rolling out major updates.

What business problems are you solving with the product? What benefits have you realized?

Provides proper AV and macro protection on endpoints which are the point of entry for attackers. The ability to see trends, reports and analyze threats that might have been hidden before CB defense.

CB Defense (on the PSC) review by User in Telecommunications
User in Telecommunications
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"Carbon Black Response is Fantastic"

What do you like best?

I love the process search. Specifically the ability to pivot from a search to looking at modules loaded and what is the parent or grand parent. It is all right there.

What do you dislike?

The amount of history that is available. Also that the larger that you get the most cost prohibitive it becomes.

Recommendations to others considering the product

Tie CB into as much as you can. The more integrations that you have the bigger the payoff.

What business problems are you solving with the product? What benefits have you realized?

Threat hunting, incident response, and overall network hygene

CB Defense (on the PSC) review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Review Source
content

"This is a NGAV that will prevent most of the unknown malware"

What do you like best?

It collects information about the behavior of the applications and apply its algorithms to detect bad behavior.

What do you dislike?

It needs lot of effort to tune it properly at the beginning. Most of the detections were based on reputation (therefore signature) and some non signature were false positives, however the products shows a great potential.

Recommendations to others considering the product

Measure time required for tuning, false positive, rate between detections base on signature/reputation vs behavior analysis

What business problems are you solving with the product? What benefits have you realized?

Ransomware, unkown malware

CB Defense (on the PSC) review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Review Source
content

"Great AV product replacement"

What do you like best?

The ability to stop process elevation and this product has great in memory exploit protection.

What do you dislike?

There is no federated console for the other CB tools. For companies that use multiple CB tools have multiple consoles to log into and manage.

Recommendations to others considering the product

I would Recommend CB Protection as this tool will soon be able to replace AV per PCI

What business problems are you solving with the product? What benefits have you realized?

This is to replace AV and provide next gen AV protections

CB Defense (on the PSC) review by Administrator in Investment Management
Administrator in Investment Management
Validated Reviewer
Review Source
content

"Carbonblack Defense offers fantastic protection."

What do you like best?

Next generation AV protection against todays advanced threats.

What do you dislike?

Console is a little behind but is catching up fast.

What business problems are you solving with the product? What benefits have you realized?

We were trying to solve the amount of time analysts spent on investigating security incidents. We realized that we can reduce the amount of time spent investigating these incidents and spend more time improving our other security controls.

CB Defense (on the PSC) review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Review Source
content

"Great whitelisting - with flexibility"

What do you like best?

The whitelisting functionality and ease of use in the UI.

What do you dislike?

Cache Issues when a computer experiences a hard shutdown

What business problems are you solving with the product? What benefits have you realized?

Whitelisting which helps prevent viruses/malware

CB Defense (on the PSC) review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Only from review perspective"

What do you like best?

Offers the ability to threat hunt and provides action to prevent attacks. Proactive approach vet reactive approach.

What do you dislike?

Needs to.continue to cover additional edr capabilities.

What business problems are you solving with the product? What benefits have you realized?

None at this time still in review

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