JS
Jonathan S.
Mid-Market (51-1000 emp.)
"New Catsy user at new company using Catsy to learn about company's products."
5/5
What do you like best about Catsy DAM & PIM?

Catsy's speed at which it pulls up products/assets is really good and the ability to share links is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Sometimes deciphering exporting details from Catsy can be a bit inconsistent from one section to another. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Enterprise (> 1000 emp.)
"Easy to work with"
5/5
What do you like best about Catsy DAM & PIM?

Catsy offers a lot of functionality that our previous DAM/PIM system did not. For instance, being able to set up roles where it only shows specific fields to the assigned user, as well as the ability to create API connections to allow customers the ability to pull product data. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

So far, I'm finding it hard to dislike anything about it. The system is user-friendly, and the support is responsive and helpful. Review collected by and hosted on G2.com.

DD
Diana D.
Enterprise (> 1000 emp.)
"PIM Admin"
5/5
What do you like best about Catsy DAM & PIM?

The usability of the system is hands down the best one I've come across. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Some initial features were not as user-friendly as they currently are. Review collected by and hosted on G2.com.

Lane R.
LR
Lane R.
Business Owner
Enterprise (> 1000 emp.)
"Constant Improvements–Unsurpassed Customer Support–Leadership Involvement–Reliable"
5/5
What do you like best about Catsy DAM & PIM?

As a two-year user of Catsy daily, I have provided input, asked questions, sought guidance, support, and assistance, and have never been disappointed in the Catsy Team’s response. Catsy provides unsurpassed customer support. The service support team passes along recommendations or client desires to the highest levels of leadership, which, typical of Catsy, results in the process of continuous improvements. Catsy resolves all issues, follows through to customer satisfaction, and gently guides our vision to success. The input and output data flow capabilities are near endless and Catsy works tirelessly to meet client target dates while ensuring to maintain data support. The Catsy Team is flexible in working through client changes of paths, always moving in the direction of where the ball is bouncing. The product is phenomenal. Data integrity is easily attained and maintained and output is a certainty when supporting our own customers with data in the same manner. Storage, use and output of any product feature, detail or image is quick and easy with almost the push of just a few keystrokes. Data attributes and intellectual property are easily organized into groups with almost every piece of support material imaginable a possibility, all stored at the fingertips of the user and shared as quickly as an email is delivered. Catsy can generate customized reports required for many platforms in many different formats. And it’s all reversible and auditable. As a user, I can reverse my mistakes. As a supervisor, I can see the mistakes made using the extraordinary audit capabilities. I can use the audit to train users not to repeat mistakes and oversee input without drilling down on every product every day nor waiting for customers to report the errors. Catsy is a product that is great. Catsy as a support team is awesome. Combined, you can count on Catsy because they’re reliable. Catsy really can make a client feel that they’re the only customer! Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

I dislike that I didn’t listen to the advice given by the Catsy Team initially. Review collected by and hosted on G2.com.

RV
Rudy V.
Sales and Marketing
Small-Business (50 or fewer emp.)
"Top notch in service and performance"
5/5
What do you like best about Catsy DAM & PIM?

We switched to Catsy from a competitor. So far, our expectations have been exceeded on all metrics. From software capabilities to their CS team, onboarding was a breeze and we were able to integrate with all of our platforms to get up and running in no time. It could not have been easier. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

We haven't had any dislikes. Their pricing is great too. It scales as you need and you don't pay for anything that you don't use.

If there was a feature that was not stock, they helped us write code to make sure it integrated just as we wanted. Review collected by and hosted on G2.com.

AR
Allen R.
IT Director
Mid-Market (51-1000 emp.)
"Easy to use and well performing product!"
5/5
What do you like best about Catsy DAM & PIM?

Easy to use and the Casty support is the best support of any of the products we utilize. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

This is unusual for me to say about a product we use but I don't have any issues with Catsy. Review collected by and hosted on G2.com.

SC
Samantha C.
Business Analyst
Mid-Market (51-1000 emp.)
"A Great Solution for a Central Source of Truth!"
4.5/5
What do you like best about Catsy DAM & PIM?

Importing/Exporting in bulk is beneficial, especially with products that require updates on a consistent basis. Catsy is aesthetically pleasing and has image tiles, categories and filters that are adjustable per user. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Catsy does not have the capability to search for products by shortened item numbers. For instance, product # 12345 cannot be searched for by shortened # 234. Which could be useful and save time if the information is unavailable. Review collected by and hosted on G2.com.

JK
Janet K.
Marketing Communications Manager
Enterprise (> 1000 emp.)
"Catsy Review"
5/5
What do you like best about Catsy DAM & PIM?

Actually - the support throughout this e Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

The support throughout the entire process by Darek Ikhwan has been amazing! He is knowledgeable as well as a great trainer! The PIM/DAM System seems very user-friendly. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"It has been very useful for getting our website information from P21 to Magento."
5/5
What do you like best about Catsy DAM & PIM?

Ability to add SEO keywords and content rich data Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

It takes an hour for Catsy to load the updates to Magento. Review collected by and hosted on G2.com.

NF
Nicole F.
Project and Content Manager
Small-Business (50 or fewer emp.)
"Our content organization and productivity has increased substantially!"
4.5/5
What do you like best about Catsy DAM & PIM?

The flexibility of the system in terms of attribute creation (with many different definable types), filtering and sorting, item variations and cloning, and the biggest feature is the integrated simple yet robust DAM. The reseller channel mapping makes item setup on ecommerce sites way faster than we used to do it. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

The system tends to have late afternoon hiccups, I think its when updates are pushed. Because this is constantly being developed and improved, sometimes functionality can be missed, but a simple email to customer service tends to get a helpful response within an hour. Review collected by and hosted on G2.com.