Scott S.
SS
Scott S.
Director of Marketing
Mid-Market (51-1000 emp.)
"Efficient, User-Friendly, and Exceptional Service – Catsy Delivers"
5/5
What do you like best about Catsy DAM & PIM?

I’ve really been impressed with Catsy as our PIM/DAM solution. We've implemented it at a company that's never had such a tool, we've found it to be user-friendly and easy to navigate, making entries, additions, and edits easy and convenient. The interface is intuitive, which really helps our content process. The customer service team has been fantastic—they’re always responsive and helpful whenever we have questions. Overall, Catsy has been a great choice for us, and I’d highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Catsy’s interface is intuitive, though there is a bit of a learning curve when diving into some of the more advanced features. However, the support team has been fantastic in helping us get up to speed. Review collected by and hosted on G2.com.

Patrick F.
PF
Patrick F.
Operations Director
Small-Business (50 or fewer emp.)
"Software that is actually designed for usability"
5/5
What do you like best about Catsy DAM & PIM?

Catsy is one of the most powerful and useful tools I've ever come across in my career. What's even better is how user-friendly it is. Every feature, interface and interaction within the tool has been crafted with usability in mind and it is so flexible, malleable, and customizable, the options truly are endless. Their team is knowledgable, responsive and happy to hand-hold even the slowest of clients, and its been a real pleasure to work with them to implement the tool. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

The tool is complex so it definitely takes some time to learn everything and become fully comfortable with it, but that's to be expected with any new software. Outside of that, I have yet to find a dislike that is truly a deal-breaker. Review collected by and hosted on G2.com.

WA
William A.
Sr Product Owner
Mid-Market (51-1000 emp.)
"Adaptable product, exceptional personnel"
5/5
What do you like best about Catsy DAM & PIM?

Our company required a solution to manage our products, and digital assets first. While Catsy performs this task exceptionally well, what stands out is its ability to adapt to business challenges. We required a customizable matrix to structure what we sell, to contain multiple levels of parent/child relationships, with a vast array of combonations. We are pleased to say that the product has performed exceptionally well leading up to, and beyond our Go-Live.

Additionally, the people we have had the privelage of working with has made this challenging project operate smoothly. Darek Ikhwan has delivered on countless difficult solutions, with a consistent great attitude. Not only would I recommend Catsy to others, I would advise they specifically reuqest working with Darek. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

The Knowledge Base is lacking in areas, much of the time spent on calls with our rep could probably be satisfied with more thorough SOP's. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Happy with customization. Helpful support from Catsy team."
5/5
What do you like best about Catsy DAM & PIM?

I like the customization options to share editing or viewing rights to attributes. Its nice that i can be so specific with what we plan to hide/keep internal

Really easy to import/update items in bulk

Darek is always able to answer my questions on our weekly calls. Its so helpful when he shares his screen in our account to help me with an issue

Shopify integration is really easy, channel

Amazon channel exporting to templates is so simple as well

I like being able to see activity from the different users to see what edits were made Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

I wish there was a split view within a single attribute group. One attribute has a long list of attributes but I would be nice if i could put two next to eachother, visually it would be easier to digest

DAM portion is less intuituve for a beginner to log in and use.

from the product view page, when i click a products main image because i want to see it enlarged it opens the window to change it, i would like to be able to view it without having to click into the item

Woudl like to have a data table within an attriute itself Review collected by and hosted on G2.com.

ML
Michael L.
Product Data Specialist
Mid-Market (51-1000 emp.)
"Fantastic Product with a few Kinks"
5/5
What do you like best about Catsy DAM & PIM?

Being able to edit many products at once, and then push those changes nearly instantly. Importing into Catsy is much easier than into our standalone e-commerce store which helps streamline our process. Customer support, especially Darek, is always open to hearing our woes and partners well with us to find a solution. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Some of the integration pieces don't always work as expected and there isn't a direct reference guide for how certain integration attributes work like variant sort orders and hiding prices. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Catsy has been GREAT to work with!"
5/5
What do you like best about Catsy DAM & PIM?

We have been working with the Catsy team for 6+ months to get our very large and custom catalog products optimized for both Amazon and Shopify. We're combining complicated formulas with manual updates to really optimize our listings effeciently. We've come to them with so many different requests and they've worked quickly and thouroughly to offer us the optimal solution so we can use the tool as easily as possible on our end. We're in there every day updating products, images, and syncing them to our channels. The platform itself is designed with the user in mind, but given it's powerful capabilities, you need to work in there for a bit to really understand everything you can do. I cannot recommend them enough as a company that has been wonderful to work with. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

We have run into some limitations in our channel sync with Amazon, primarly in the image updating/removing use case and not having the ability to create virtual bundles. I know Amazon is a difficult platform to work with, so I understand that not everything is possible at this time. I'm looking forward to seeing what new features to sync to Amazon will be available to us in the future! Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"PIM DAM built the right way"
5/5
What do you like best about Catsy DAM & PIM?

Catsy has been built to be a PIM and DAM together. Not a PIM that purchased a DAM and tries to make it fit, or a DAM that purchased a PIM. Solutions that buy their way into both do not work well together. Catsy allows you to flow between the two solution sets seemlessly. The fast time of ease of implementation is a huge plus. Our customer account and integration specialist is amazing. Darek is always there to help us find the solution to our more unique needs that are not out of the box. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

The flexibility of Catsy will make you think out your solution before you start implementing. Meaning, you need to thoroughly understand your product data and how you want to use it because the flexibility will allow you to do many things. That can have unintended consequences if you have not fully thought out your use cases. Review collected by and hosted on G2.com.

PS
Parker S.
Analyst
Small-Business (50 or fewer emp.)
"Simplifying Product Content"
5/5
What do you like best about Catsy DAM & PIM?

I’m especially impressed by Catsy’s team responsiveness. They’re quick to address any questions and provide clear, helpful guidance. It makes the entire experience smoother and more efficient Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Love most features, asset side could be better linked to product side. But improvments are soon to come im sure! Review collected by and hosted on G2.com.

MO
Madek O.
Sales Operations Manager
Mid-Market (51-1000 emp.)
"A great software provided by a great team"
5/5
What do you like best about Catsy DAM & PIM?

Catsy is has a very user-friendly user interface. All of the tools and functions are quite easy to use on both the PIM side and the DAM side. It was a lot of interesting and thoughtful features that, for me, hedge out the competition. The customer support is very friendly, responsive, and helpful. I have requested several features to be added to the software, and all of the requests have been met or are in development. All of the migration and integration was quite easy as well. I, my coworkers, and our customers use Catsy on a daily basis, and there have been no issues in the ~15 months we have used it. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

Catsy will have a bug from time to time. Though nothing has been detrimental, and the team at Catsy is always receptive to feedback and responds to bug reports very well. Review collected by and hosted on G2.com.

Deahna  S.
DS
Deahna S.
Ecommerce Specialist
Small-Business (50 or fewer emp.)
"Very helpful tool, wonderful staff"
5/5
What do you like best about Catsy DAM & PIM?

This tool is a great way to manage a large catalog of products. The team is always helpful and eager to assist with any questions that come up. They really helped to tailor the PIM to what we needed for our business. Review collected by and hosted on G2.com.

What do you dislike about Catsy DAM & PIM?

It can be difficult to learn for newcomers, but the Catsy team is very helpful with any question you may have. Review collected by and hosted on G2.com.