YC
Yung-Feng C.
Sr. Software Engineer
Enterprise (> 1000 emp.)
"CatchPoint is my live saver!!"
4/5
What do you like best about Catchpoint?

Monitoring tool. Since our APIs have to be up 24/7, we use CatchPoint as a monitoring tool. If something happens, CatchPoint will trigger PageDuty to notify our on call person. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

JavaScript editor. It is very difficult to use. Our team uses another JavaScript Editor. Once coding is done, we copy and paste into CatchPoint. Review collected by and hosted on G2.com.

Cliff A.
CA
Cliff A.
TECH LEAD - Global Store
Enterprise (> 1000 emp.)
"Solid product with many opportunities in Prod support, QA, API test, and more."
4.5/5
What do you like best about Catchpoint?

Catchpoint is often described as an 'automated synthetic test tool' - and it can be. But scratch the surface and you will find many other abilities - for example a worldwide network of test nodes for frontend testing. In addition,

For example, API testing Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

The frontend could use a little work as it's somewhat dated. Be great to have additional pro services bench strength too. Review collected by and hosted on G2.com.

PR
Prakul R.
Lead Performance Engineer
Enterprise (> 1000 emp.)
"Great tool for synthetic monitoring &end-user experience. But needs to upgrade with a few features."
4/5
What do you like best about Catchpoint?

Network level details for a given test step Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

New UI doesnt allow to perform custom nth percentile feature, which was great in old UI. Review collected by and hosted on G2.com.

Charles C.
CC
Charles C.
Manager, IT Operations
Enterprise (> 1000 emp.)
"Customer perspective monitoring with reachability focus."
5/5
What do you like best about Catchpoint?

In my experience catchpoint has the broadest number of test locations for running tests to measure your customer’s experience. With too many other products, you are testing from cloud locations back to your applications which are often also cloud-based. CatchPoint combines that excellent visibility with exceptional customer service. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

I think there is an opportunity to make script writing easier, perhaps by providing a recorder. It would also be nice to have more control over the default data retention policies. Review collected by and hosted on G2.com.

Abhinay P.
AP
Abhinay P.
Software Engineer, Traffic and Core Infrastructure Services
Enterprise (> 1000 emp.)
"Catchpoint team is responsive and engaging in helping setup custom tests."
4/5
What do you like best about Catchpoint?

Catchpoint tests help us test the infrastructure from multiple geos allowing us understand latency and connectivity issues from different locations. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

The new interface is great. It would be helpful if it allows us to create multiple tests at once. Review collected by and hosted on G2.com.

AV
amrutha v.
Technical Lead
Mid-Market (51-1000 emp.)
"Catchpoint is a market leading synthetic monitoring tool."
3.5/5
What do you like best about Catchpoint?

Differnt synthetic monitoring solution is available within Catchpoint. In our organization we are using 20 differnt sythetic monitoring solution from Catchpoint. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

Slowness on the catchpoint Uuser Interface. Especially in new UI, and we dont see an option to switch to new UI from the legacy version, but we do have an option from legacy version to new UI. Review collected by and hosted on G2.com.

NS
Nitin S.
Manager, Software Engineering
Enterprise (> 1000 emp.)
"Experience with catchpoint"
5/5
What do you like best about Catchpoint?

It is a powerful tool-It has many useful functionalities -It has support for different kinds of test -It has an excellent support team Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

Need to work on their documentation part and make it more robust Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
UG
Verified User in Gambling & Casinos
Enterprise (> 1000 emp.)
"Catchpoint review - Dafabet"
3.5/5
What do you like best about Catchpoint?

Multiple options for tests and granular visibility when using waterfall feature, plus the overview it gives for availability and site speed. Overall, very useful Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

Not enough information for last mile visibility, although the option exists and there some beginning steps to facilitate this side of the tool. It would help to also have last mile alongside synthetic Review collected by and hosted on G2.com.

sarita s.
SS
sarita s.
Operations Support Specialist
Enterprise (> 1000 emp.)
"Catchpoint is user friendly and easy to access and understand."
4.5/5
What do you like best about Catchpoint?

It's speed for loading data is very smooth, and it doesn't take much time to load data and graphs, even for a big project. This saves lots of time, and it's getting the job done. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

There is much feedback from my side for improvement. It would be helpful if we could see all the ongoing tickets in one place, even from other team members that would be helpful Review collected by and hosted on G2.com.

Response from Kendall Matthews of Catchpoint

Thank you for the positive review Sarita! We greatly appreciate your business and value your feedback.

BG
Brian G.
Team Lead - Operations Technology
Enterprise (> 1000 emp.)
"Catchpoint has a nice set of unique capabilities to help with monitoring of your applications."
5/5
What do you like best about Catchpoint?

Large list of actual backbone locations to test from and the data collected. Review collected by and hosted on G2.com.

What do you dislike about Catchpoint?

There are not any notable areas within the tool to dislike. Review collected by and hosted on G2.com.