--- title: Catchpoint Reviews meta\_title: 'Catchpoint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 112 reviews by the users' company size, role or industry to find out how Catchpoint works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 112 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Management url: https://www.g2.com/categories/it-management --- ### Catchpoint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **real-time issue detection** of Catchpoint, enabling quick troubleshooting and improved performance management. [(6 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446077&qs=pros-and-cons#reviews) Users appreciate Catchpoint for its **effective monitoring capabilities** , providing real-time visibility and proactive issue detection. [(5 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1447379&qs=pros-and-cons#reviews) Users value the **exceptional customer support** of Catchpoint, noting its quick and helpful responses during troubleshooting. [(4 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445628&qs=pros-and-cons#reviews) Users appreciate the **real-time alerting features** of Catchpoint, which enhance efficiency in identifying performance issues swiftly. [(3 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446953&qs=pros-and-cons#reviews) Users value the **real-time alerts** from Catchpoint, enabling swift issue detection and enhancing overall performance monitoring. [(3 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445402&qs=pros-and-cons#reviews) Users find the **pricing too high** and hope for more transparency and flexibility in costs. [(4 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445506&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Catchpoint challenging, especially for those unfamiliar with its extensive features. [(3 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1949462&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring time to master Catchpoint's extensive features and setup process. [(3 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1447342&qs=pros-and-cons#reviews) Users find the **pricing structure** of Catchpoint to be high and less flexible for smaller teams. [(3 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446849&qs=pros-and-cons#reviews) Users find the **initial setup complex** , requiring time to explore features before enjoying the powerful capabilities of Catchpoint. [(2 mentions)](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=2282358&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Catchpoint ##### 1. Issue Detection Users value the **real-time issue detection** of Catchpoint, enabling quick troubleshooting and improved performance management. [ See 6 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446077&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Synthetic Transaction Testing Delivers Reliable User Experience Monitoring" What do you like about Catchpoint? Synthetic transaction testing allows for regular monitoring of the user experience. If any issues arise, the tool also offers the ability to capture s ![Sai B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai B.") SB Sai B. 3.5/5 "Reliable Monitoring with Some false Alert Challenges" What do you like about Catchpoint? I find Catchpoint incredibly useful for its ability to monitor application use cases effectively. It provides end-to-end functional test cases in the ##### 2. Monitoring Users appreciate Catchpoint for its **effective monitoring capabilities** , providing real-time visibility and proactive issue detection. [ See 5 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1447379&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Synthetic Transaction Testing Delivers Reliable User Experience Monitoring" What do you like about Catchpoint? Synthetic transaction testing allows for regular monitoring of the user experience. If any issues arise, the tool also offers the ability to capture s ![Sai B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai B.") SB Sai B. 3.5/5 "Reliable Monitoring with Some false Alert Challenges" What do you like about Catchpoint? I find Catchpoint incredibly useful for its ability to monitor application use cases effectively. It provides end-to-end functional test cases in the ##### 3. Customer Support Users value the **exceptional customer support** of Catchpoint, noting its quick and helpful responses during troubleshooting. [ See 4 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445628&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you like about Catchpoint? I like Catchpoint because it gives me real-time visibility into performance, it is very easy to spot the issues. The most helpful part is how quickly ![Nagarajan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nagarajan S.") NS Nagarajan S. Enterprise (\> 1000 emp.) 5.0/5 "Master in Monitoring Service: Catchpoint" What do you like about Catchpoint? Excellent product GUI and advanced features. Awesome support team and efficient in troubleshooting ##### 4. Alerting Features Users appreciate the **real-time alerting features** of Catchpoint, which enhance efficiency in identifying performance issues swiftly. [ See 3 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446953&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you like about Catchpoint? I like Catchpoint because it gives me real-time visibility into performance, it is very easy to spot the issues. The most helpful part is how quickly ![Abdul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul H.") AH Abdul H. Mid-Market (51-1000 emp.) 4.5/5 "Catchpoint - One of the best tool for real time monitoring" What do you like about Catchpoint? The reliability it offers in monitoring applications realtime. Along with that it offers wide range of setup for alerting mechanisms and representat ##### 5. Alerting Systems Users value the **real-time alerts** from Catchpoint, enabling swift issue detection and enhancing overall performance monitoring. [ See 3 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445402&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you like about Catchpoint? I like Catchpoint because it gives me real-time visibility into performance, it is very easy to spot the issues. The most helpful part is how quickly ![Abdul H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdul H.") AH Abdul H. Mid-Market (51-1000 emp.) 4.5/5 "Catchpoint - One of the best tool for real time monitoring" What do you like about Catchpoint? The reliability it offers in monitoring applications realtime. Along with that it offers wide range of setup for alerting mechanisms and representat ### 5 Cons or Disadvantages of Catchpoint ##### 1. Expensive Users find the **pricing too high** and hope for more transparency and flexibility in costs. [ See 4 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1445506&qs=pros-and-cons#reviews) See Related User Reviews ![Anil B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anil B.") AB Anil B. Enterprise (\> 1000 emp.) 5.0/5 "Catchpoint to Catch your Performance" What do you dislike about Catchpoint? UI is not simple as expected, there is some room for User Interface simplification, this can be improved. And Cost is also too much high, it can be re ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Reliable Platform for Proactive Internet Monitoring" What do you dislike about Catchpoint? Pricing isn’t as transferent or flexible as smaller teams might like ##### 2. Difficult Learning Users find the **difficult learning curve** of Catchpoint challenging, especially for those unfamiliar with its extensive features. [ See 3 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1949462&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you dislike about Catchpoint? Sometimes the setup feels a little bit complex at the beginning and also it takes time to fully explore all the features. Setup takes some effort but ![NAMAN GUPTA .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAMAN GUPTA .") N NAMAN GUPTA . Enterprise (\> 1000 emp.) 5.0/5 "Software buyers want to hear more about Catchpoint." What do you dislike about Catchpoint? The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though ##### 3. Learning Curve Users find the **learning curve steep** , requiring time to master Catchpoint's extensive features and setup process. [ See 3 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1447342&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you dislike about Catchpoint? Sometimes the setup feels a little bit complex at the beginning and also it takes time to fully explore all the features. Setup takes some effort but ![NAMAN GUPTA .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAMAN GUPTA .") N NAMAN GUPTA . Enterprise (\> 1000 emp.) 5.0/5 "Software buyers want to hear more about Catchpoint." What do you dislike about Catchpoint? The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though ##### 4. Pricing Issues Users find the **pricing structure** of Catchpoint to be high and less flexible for smaller teams. [ See 3 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=1446849&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "A Reliable Platform for Proactive Internet Monitoring" What do you dislike about Catchpoint? Pricing isn’t as transferent or flexible as smaller teams might like ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Please Product Manager" What do you dislike about Catchpoint? Pricing is a bit high on some add-on/à la carte products. ##### 5. Complex Configuration Users find the **initial setup complex** , requiring time to explore features before enjoying the powerful capabilities of Catchpoint. [ See 2 mentions ](https://www.g2.com/products/catchpoint/reviews?filters%5Bsentiment_snippet%5D=2282358&qs=pros-and-cons#reviews) See Related User Reviews ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.") PG Pradyumn G. Enterprise (\> 1000 emp.) 4.0/5 "Ensuring smooth digital user experience" What do you dislike about Catchpoint? Sometimes the setup feels a little bit complex at the beginning and also it takes time to fully explore all the features. Setup takes some effort but ![NAMAN GUPTA .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAMAN GUPTA .") N NAMAN GUPTA . Enterprise (\> 1000 emp.) 5.0/5 "Software buyers want to hear more about Catchpoint." What do you dislike about Catchpoint? The only thing I dislike is that Catchpoint has so many features that it takes some time to fully learn and configure. Once you get used to it, though ![Verified User in Computer Networking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Networking") UC Verified User in Computer Networking Small-Business (50 or fewer emp.) 1/6/2022 "Can do quite complex synthetic monitoring at one place" 4/5 What do you like best about Catchpoint? The dashboards and capability Catchpoint offers are great and precise Review collected by and hosted on G2.com. What do you dislike about Catchpoint? Logs are a bit difficult to check. It might be my less knowledge but I had a difficulty in searching the logs Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? We are doing the synthetic monitoring by hitting our LB URL Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") AB Verified User in Banking Enterprise (\> 1000 emp.) 1/4/2022 "Sr. Tech Analyst" 4.5/5 What do you like best about Catchpoint? The tool is relatively easy to set up and to use. Technical supports are willing to help. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? Some dashboard does not allow to include more than 50 scripts. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? We application avaialability. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 1/5/2022 "Reliable toolset for synthetic and end user experience monitoring. Very responsive support staff." 5/5 What do you like best about Catchpoint? The speed with which they respond to a support request. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? I did not find anything to dislike in the product. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? Tracking site availability and slowness. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan L.") DL Dan L. Director, Tools and Technology Enterprise (\> 1000 emp.) 6/23/2019 "Exceptional product and service - treat our relation as both partnership and customer" 5/5 What do you like best about Catchpoint? Tools make it very easy to fully understand where there are availability and performance issues with customer-facing web applications. And their product provides the ability to dive deeply into the details of the symptoms that help to pinpoint the root cause of problems and opportunities. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? The pay-by-point system that is used to purchase their product can make it challenging to project the cost and track usage of points, though I am not aware of any alternative to this model. It is just something to be aware of. Review collected by and hosted on G2.com. Recommendations to others considering Catchpoint: Start with a free trial and ensure you kick the tires hard. Understand the points system before purchasing and make sure someone at your company governs the use of the product and tracks point usage. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? The infrastructure used to deliver web applications (websites) to millions of prospects and customers to any device is built on a complex network and software architecture. Many different tools are in place to monitor availability and measure performances within specific systems, layers and components, but we lacked a holistic view from the perspective of the end user. Catchpoint fills that gap and then some. We periodically evaluate alternative tools, but Catchpoint continues to be the most effective and best value since it was first used in 2014. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TT Todd T. Senior Enterprise Architect Enterprise (\> 1000 emp.) 6/20/2019 "Without Catchpoint we were flying blind. With Catchpoint its a whole new game for us." 5/5 What do you like best about Catchpoint? There are so many amazing capabilities of the Catchpoint platform that it would be hard to list them all here but without Catchpoint we were flying completely blind. We were about to launch a global rebranded/replatformed website for our multi-billion dollar corporation without the ability to measure the true performance of the site from all around the world. With Google now weighting SEO heavily on performance we knew that we were risking our SEO position that we had spent building over the past decade. With Catchpoint's Synthetics reporting and the ability to view desktop and mobile from users around the world on real-world networks - we were able to demonstrate that our performance risks were minimal. We have sense added real user measurement and continue to build out high value dashboards that are used across our organization to proactively monitor, manage, and improve our websites performance. The Catchpoint team is also amazing. In my 40+ years in the IT industry I have yet to experience a customer support organization that is as helpful and as proactive as the Catchpoint team. Their customer success team has been a tremendous asset to us. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? There really isn't anything that we dislike about the platform. The only thing that we struggle with is carving out enough time to fully utilize the capabilities of the platform. It is a feature rich platform and we are only scratching the surface on its capabilities. But what we do use is invaluable to our success. Review collected by and hosted on G2.com. Recommendations to others considering Catchpoint: While there were other tools that we looked at, Catchpoint was the only tool that provided the depth and breadth of capabilities that we required to monitor our global presence on the web. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? We really had no idea how our new website would perform globally and with Catchpoint we were able to identify performance issues prior to launch, and have continued to use the platform to identify bottlenecks and have addressed those issues resulting in an even faster website. We are discovering platform performance issues (hardware/networks), DNS performance issues, pinpointing specific elements (e.g., a large image that was loading on certain pages, slow Javascript, blocking external scripts), and specific geographies that have performance issues. We are also using the platform to fine tune our mobile version of the website - ensuring that we are meeting Google's targets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 6/25/2019 "Best synthetic monitoring you can get" 5/5 What do you like best about Catchpoint? Catchpoint provides the most comprehensive synthetic monitoring and we rely on Catchpoint to measure our availability from our private and Catchpoint's public nodes around the world. When there is an alert, Catchpoint's debug on error helps identify whether the failure is caused by packet loss and at which hop. In addition, Catchpoint can be directly integrated with our incident management tool. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? Catchpoint's API still has a lot of improvement opportunities. For example, we want to automate 100% test configuration through API's. However, Catchpoint's API is not available for alert configuration. We still have to manually set the alert using Catchpoint's Web portal. The other feedback from our users is that Catchpoint UI is not intuitive especially when navigating between divisions. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? Alert on any service availability issue and provide SLA reporting on availability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/30/2019 "Suburb digital experience " 5/5 What do you like best about Catchpoint? What I like best regarding Catchpoint application is granting an insight into local API, third party providers, etc... This assist us to do a deep root-cause analysis and thus demonstrate the visibility of workflow Review collected by and hosted on G2.com. What do you dislike about Catchpoint? So fa none, the application is running smoothly. It is like a scoop into platforms Review collected by and hosted on G2.com. Recommendations to others considering Catchpoint: Read well about the product first and have sufficient knowledge in order to comprehend how to deal with the associated platform and solve the possible issues. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? Time wasted in other operations Multiple platform usage for the same purpose, with Catchpoint, it is an aggregated platform that make managing tasks easier Providing SLA visibility Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services") UL Verified User in Legal Services Mid-Market (51-1000 emp.) 6/24/2019 "Excellent tool for monitoring our site" 5/5 What do you like best about Catchpoint? We tried a lot of different tools before settling on Catchpoint. The big differentiators for us were the depth of the analysis, so we can really get to the root of problems when there are errors on our site; and the versatility of the dashboards and analytics, so that we can generate meaningful reports and answer questions that other tools wouldn't be able to express. We also get good use out of the internal nodes for testing our internal applications. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? There is some ability to filter out noise but a bit more flexibility there would be nice. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? We use Catchpoint both for ongoing monitoring of our site, and for validations during deployments and updates. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SM Sambit M. IT Technology Consultant Enterprise (\> 1000 emp.) 6/21/2019 "URL Monitoring" 4/5 What do you like best about Catchpoint? Smart URL monitoring, web, transaction, and many other types of tests, scatter plot and other dashboard. Review collected by and hosted on G2.com. What do you dislike about Catchpoint? More flexibility is required regarding test timings, e.g., there is no option to set a 2-minute interval for web tests (object-based). The dashboard has a limitation on the number of test views; this limitation should be removed since we have hundreds of tests for different sites, and we require one dashboard where we can monitor all the tests. Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? url monitoring, transaction tests, dashboards Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") US Verified User in Security and Investigations Enterprise (\> 1000 emp.) 6/20/2019 "Catchpoint: the metrics you need and the service you want" 4.5/5 What do you like best about Catchpoint? The weekly check ins with what I call my Catchpoint success team! I can be guided through a solution at an understandable pace. If there is more investigation needed I am confident that the Catchpoint team will do what they say they will do (because they never have faulted). Review collected by and hosted on G2.com. What do you dislike about Catchpoint? I would like time of the day to be more configurable when it comes to scheduled reporting. Review collected by and hosted on G2.com. Recommendations to others considering Catchpoint: The Catchpoint offering is something you should seriously look into. You are 100% not forgotten about after you sign the contract. Their support is outstanding! Review collected by and hosted on G2.com. What problems is Catchpoint solving and how is that benefiting you? I am now delving into finer detail of our waterfall to provide more granularity surrounding some new internal SLOs. Review collected by and hosted on G2.com. 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