--- title: CATAPULT Reviews meta_title: 'CATAPULT Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CATAPULT works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # CATAPULT Reviews **Vendor:** ECRS **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.8/5.0 **Total Reviews:** 4 ## About CATAPULT Catapult Web Office elevates enterprise management with a web-based back office functionality that provides insite to manage locally-owned and multi-location regional and national chains. ## CATAPULT Reviews ### 1. Experienced Catapult user **Rating:** 5.0/5.0 stars **Reviewed by:** Sheryl G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about CATAPULT?** It's easy to multi edit large groups of customers or data quickly. The interface is mostly quite intuitive and searches are easy. You have lots of options on how you want to filter your data. They listen to suggestions and incorporate them when possible and when they think it will benefit other customers as well. **What do you dislike about CATAPULT?** The date range interface when applying filters for reports is a little clunky. They are also still in the process of adding all the features from their legacy platform into Web Office. **Recommendations to others considering CATAPULT:** I think you get a lot of value for the money. Their support is excellent, and they are continually developing the software with input from users. **What problems is CATAPULT solving and how is that benefiting you?** We are running a combination of perpetual and periodic inventory through Catapult. We are receiving invoices electronically through their gateway so we don't have to enter them manually. We also have connected Catapult with our accounting software to eliminate double entry of invoices and allow all financial information from transactions as well as invoices to be imported. They also offer a loyalty solution, which has boosted business, although they are still working on making it smart enough to be tailored to make offers based on specific item purchasing behavior. ### 2. Excellent And Improving POS Backend **Rating:** 5.0/5.0 stars **Reviewed by:** George R. | Technology Support Professional, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2018 **What do you like best about CATAPULT?** Great features of Catapult's back-end available in a web interface with new levels of reporting and ease of operation. Also there is a direct feedback link to the development team that any user can access. New label & sign printing feature is a huge improvement. Updates are frequent and useful. **What do you dislike about CATAPULT?** I'm having a hard time thinking of anything I dislike. There are some character number limitations in certain fields that can be frustrating, though they do serve a purpose (usually ease of receipt or label printing). **Recommendations to others considering CATAPULT:** Get a demo. Visit a store or stores that use it. Ask lots of questions. I'd be happy to have visitors. **What problems is CATAPULT solving and how is that benefiting you?** Providing highly reliable and consistent point of sale experiences for customers and staff. Web Office has made many behind the scenes tasks easier: extending or altering sales in particular. The improved label & sign production has taken some time to adapt to, but now that we are there the efficiencies are huge (one no longer has to go to a particular workstation to produce labels and signs from Catapult). ### 3. ECRS **Rating:** 3.5/5.0 stars **Reviewed by:** Hayley H. | Medical Receptionist, Medical Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about CATAPULT?** Makes the transactions of our food co_op easy because it is a very concise and user-friendly program. Highly customizable, links with many other programs such as Cost Guard. Rarely crashes. **What do you dislike about CATAPULT?** Tech support is lacking, also a relatively steep learning curve to learn how to fix. **Recommendations to others considering CATAPULT:** Works well in a grocer setting. **What problems is CATAPULT solving and how is that benefiting you?** It's a good point of sales system, it has improved productivity because it solves our efficiency needs at our busy store. ### 4. It's okay **Rating:** 1.5/5.0 stars **Reviewed by:** Geovanna D. | Lead Graphic Artist & Screen-printer, Animation, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about CATAPULT?** Fast and clean looking interface for the modern day IT **What do you dislike about CATAPULT?** Can be a little difficult to learn, especially for those transitioning from the desktop software version. **What problems is CATAPULT solving and how is that benefiting you?** Quickly changing and updating prices, TItles, department information, etc. at once, instead of one by one item. ## CATAPULT Discussions - [What is Catapult Web Office used for?](https://www.g2.com/discussions/what-is-catapult-web-office-used-for) - [View CATAPULT pricing details and edition comparison](https://www.g2.com/products/catapult-2022-07-13/reviews?open_modal_url=%2Fproducts%2Fcatapult-2022-07-13%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fcatapult-2022-07-13%252Freviews%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A52%3A32+-0500&secure%5Bsession_id%5D=628b1b41-45e0-42e4-b07f-20188b51975e&secure%5Btoken%5D=262956b341fcacbf78f9c2f86cdc7cd795b1e79f368f8bb1ca62f7bb59f99150&format=llm_user) ## CATAPULT Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order - Third-Party Integrations **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management - Retail Inventory Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Mobile** - Mobile dashboard - Mobile application **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports - Customizable Reports - Real-Time Analytics **Platform Additional Functionality** - Cloud - On-Premise **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integration ** - Marketplace - Retail POS - Other software **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Generative AI** - AI Text Generation **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top CATAPULT Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (477 reviews)