E-Commerce Watch is a lean intelligence platform which allows brands to gain insight into how they are perceived online, on social media and e-commerce platforms using external information which already exists within the online world Designed as a one-stop shop for both BI and decision support, E-Commerce Watch integrates online listening, analysis, and benchmarking capabilities focusing on turning the voice of the unstructured customer into clear, actionable insights. What E-Commerce Watch will assist you in 1. Track brand reputation on social and e-commerce websites in real-time 2. Process customer feedback, reviews, ratings, and complaints using Natural Language Processing and Cognitive AI 3. Compare sales, price, and rating data for yourself and your competitors 4. Benchmark against nearest competition on a fair, common basis 5. Uncover trending topics, pain points, and delights for different languages. Why teams opt for ECommerceWatch 1. AI-driven sentiment and VoC analysis capabilities that identify emotions, opinions, intent, and CSAT 2. Social listening with real-time alerts on sentiment trends and Net Promoter scores 3. Modular, easily adaptable platform with seamless integration with ecommerce channels 4. More Simplified algorithms that convert difficult data inputs to actionable insights 5. Affordable subscription model with low license fees E-Commerce Watch is specifically designed for E-commerce, CPG and FMCG, Health and Beauty, Hospitality, Food and Beverages, and Consumer Electronics segments. E-Commerce Watch enables informed and rapid decision making through data and not estimates