Catalyst Consulting Group is a Chicago-based, minority-owned IT consulting firm specializing in delivering innovative technology solutions to public-sector agencies. With over 30 years of experience, Catalyst has successfully completed more than 700 projects nationwide, serving over 100 public-sector clients. Their expertise encompasses a wide range of services, including Salesforce development, custom application development, 311/CRM implementations, mobile development, infrastructure support, and website design. Key Features and Functionality: - Salesforce Solutions: Catalyst offers comprehensive Salesforce services, such as implementing 311 solutions, case management systems, Einstein analytics, Marketing Cloud, mobile applications, Field Service Lightning , and award-winning Community Cloud solutions. - Certified Expertise: The team comprises Salesforce-certified administrators, marketing cloud specialists, developers, app builders, service consultants, sales consultants, and FSL consultants, ensuring a high level of proficiency across various domains. - Diverse Service Offerings: Beyond Salesforce, Catalyst provides services in custom application development, business process re-engineering, IT infrastructure and cybersecurity, cloud services, web design and CMS solutions, and marketing automation. Primary Value and Solutions Provided: Catalyst Consulting Group empowers public-sector agencies to modernize their operations and enhance constituent engagement through tailored technology solutions. By leveraging their extensive experience and certified expertise, Catalyst addresses complex challenges, enabling agencies to adopt the latest in government technology and improve service delivery. Their commitment to understanding each client's unique needs ensures the development of elegant solutions that drive tangible results, fostering more meaningful relationships between agencies and the communities they serve.