--- title: 8am CasePeer Reviews meta_title: '8am CasePeer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 190 reviews by the users' company size, role or industry to find out how 8am CasePeer works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 190 scale: '5' date_modified: '2026-07-13' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # 8am CasePeer Reviews **Vendor:** 8am **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 190 ## About 8am CasePeer 8am CasePeer is the #1 rated case management platform built for personal injury law firms. Supercharge your law firm with a cloud-based plaintiffs' practice management solution. With cases and reporting accessible anywhere, anytime, you can execute on outcomes like never before. CasePeer provides you with the case and practice management tools that allow you to focus on what matters most -- your clients. ## 8am CasePeer Pros & Cons **What users like:** - Users find CasePeer to be **simple and straightforward** , enhancing productivity with its user-friendly setup and centralized features. (18 reviews) - Users value the **abundance of case management options** in 8am CasePeer, enhancing efficiency and client communication. (13 reviews) - Users value the **effective communication features** of 8am CasePeer, particularly texting and organized email integration. (8 reviews) - Users value the **efficiency** of CasePeer, appreciating its streamlined organization and ability to simplify case management. (8 reviews) - Users value the **task management features** of CasePeer, enhancing efficiency and simplifying daily task tracking. (7 reviews) - Tracking (7 reviews) - Organization (6 reviews) - Centralization (5 reviews) - Users value the **helpful customer support** in 8am CasePeer, appreciating its simplicity and effectiveness. (5 reviews) - Users value the **easy access** to all important case information, enhancing client communication and overall efficiency. (5 reviews) **What users dislike:** - Users are frustrated by the **missing features** in 8am CasePeer, particularly the lack of task automation and Dropbox integration. (10 reviews) - Users report frequent **functionality issues** with CasePeer, including problems connecting Dropbox and creating custom folders. (6 reviews) - Users find the **document management features lacking** , causing challenges with file organization and review in CasePeer. (5 reviews) - Users experience **messaging issues** , as notifications clutter the interface and lack features like mass texting and attachments. (5 reviews) - Users find **texting issues** in 8am CasePeer, including notification clutter and lack of mass texting and attachment options. (5 reviews) - Lack of Customization (4 reviews) - Limited Customization (4 reviews) - Software Bugs (4 reviews) - Users find **usability issues** with 8am CasePeer, citing outdated design and limitations in contact management and reporting. (4 reviews) - Visibility Issues (4 reviews) ## 8am CasePeer Reviews ### 1. CASEPEER... the Best... **Rating:** 5.0/5.0 stars **Reviewed by:** PENNY M. | Office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about 8am CasePeer?** They have the help button if you need help with any of the folders or subjects that you need help with. So simple to use in addition, you can speak to a live person to help you too! **What do you dislike about 8am CasePeer?** When we first started, but they fixed the glitch so everything is working great for us now =). It was not hard too - I let them know what happened and within a couple of days it was done. **What problems is 8am CasePeer solving and how is that benefiting you?** Right now we do not have any issue with casepeer, at least on my end. I have not heard any of my co-workers complain about anything, so we are all good with Casepeer. ### 2. Very user friendly - good CM software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about 8am CasePeer?** I like how organized and structured it is - user friendly and easy to learn. **What do you dislike about 8am CasePeer?** I wish we could delete bulk photos in the photo view with check marks in the corner, similarly to how you would on an iphone, etc. **What problems is 8am CasePeer solving and how is that benefiting you?** Its helping us organize and run cases from start to finish. ### 3. Great Case Management **Rating:** 5.0/5.0 stars **Reviewed by:** Margie C. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about 8am CasePeer?** It saves notes and is cloud-based, also merges documents. I also love the ongoing online 'classes ' they have to keep me updated on new updates. **What do you dislike about 8am CasePeer?** The mobile app could be better and allow me to access more items, cant access texts from clients, etc. **Recommendations to others considering 8am CasePeer:** Great service, easy to use and meets all my requirements. **What problems is 8am CasePeer solving and how is that benefiting you?** Can work from anywhere and we all stay in the loop about progress on our cases. ### 4. Could use some upgrades, but overall great product. **Rating:** 4.0/5.0 stars **Reviewed by:** Coralie R. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about 8am CasePeer?** I like I can keep track of the medicals and health insurance to make the case a lot easier to follow. I use it on a daily basis, so I have enjoyed using it. **What do you dislike about 8am CasePeer?** I do feel like the ease of implementation and ease of integration could use some improvements and I always feel like the customer support doesn't know as much as I do. We have had to use a lot of work arounds here at the office. **What problems is 8am CasePeer solving and how is that benefiting you?** It helps with the general math from health providers and insurance companies. I also like the SOL feature. ### 5. Effective and Efficient!! **Rating:** 5.0/5.0 stars **Reviewed by:** Uzae G. | Sales and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2024 **What do you like best about 8am CasePeer?** What I like most about Casepeer is its efficiency to make sure that all tasks are deligated properly and that is reliable when fully maximized. You can assign tasks to certain members and leave notes for every case there is. I like how managable all tabs and we can also upload and download the documents needed in a certain tasks. It organizes all the on going and outgoing what nuts in a case. Making it cloudbased opened more opportunities to Virtual Assistants like me who helps Firms from the US keep, store and manage casefiles from thousands of clients. I am a virtual assistant from the Philippines and with this very realiable software, i wan access all the data i need anytime, anywhere!!! This is a gem for someone like me who wishes to work and travel and live a nomad live everywhere! **What do you dislike about 8am CasePeer?** Not that I dislike it but i think they should improve more on client communications. Its a super plus that we can text them on the software but i wish we can call them too! Looking forward! **What problems is 8am CasePeer solving and how is that benefiting you?** Its helping us solve disorganization from hundreds of cases coming in and out. Its solving the problem of thousand of paper filing and keeping them stored and be accessed whenever we need them. Its solving time consuming from going over all the cases paper manually becaese the search button on casepeer makes all the magic! ### 6. User Friendly!! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina U. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about 8am CasePeer?** Using it every day, I love how user friendly it is. There was definitely a learning curve at first but there's so many options to make our jobs a little easier each day. The webinars are so helpful when there's updates or new features. Whenever we have questions we know we can reach out and have someone help us if there's an issue we can't resolve. I also like that we can upload multiple documents at a time and the newer feature of generated documents makes finding what I'm looking for that much easier! **What do you dislike about 8am CasePeer?** Multiple notifications for the same thing which isn't always helpful but it's not a major issue. **What problems is 8am CasePeer solving and how is that benefiting you?** Everything we need to work on a case is right at our fingertips when it's in the case. We don't have to jump between multiple applications to see what's going on and the overview page tells us what we need to know in most cases without searching! ### 7. I've tested them all, and CasePEER wins **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Attorney and Claimant Lien Resolution Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about 8am CasePeer?** CasePeer is set up to be understood by personal injury attorneys out of the box. The learning curve was almost flat because I knew what a tool did before I even clicked on it. It's so intuitive for someone in our industry. **What do you dislike about 8am CasePeer?** It's hard to say that I dislike anything about CasePeer. It doesn't do some things I would like - claim related treatment itemization by ICD and CPT codes would be awesome - but it does so much that I never expected it to, that it makes up the difference. **Recommendations to others considering 8am CasePeer:** I have looked at every case management product out there, and even those who say their product is tailored to fit personal injury miss the mark. This is the only case management system out there that truly is for personal injury firms. **What problems is 8am CasePeer solving and how is that benefiting you?** Since the pandemic, my whole staff is remote. Casepeer makes us feel connected since almost all of our data is centralized within the program. That connection is key if you want to help staff prioritize the work that needs to be done daily. ### 8. Overall Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about 8am CasePeer?** It is very user friendly, and ease of access to move efficiently. The Customer Support is very quick to respond and is extremely helpful in times of need. **What do you dislike about 8am CasePeer?** Open to more integrations one day. Very limited in some capacity when dealing with certain integration companies **What problems is 8am CasePeer solving and how is that benefiting you?** They are helping solve an integration issue that is going to make our intake process a little more streamlined and efficient. ### 9. Casepeer Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about 8am CasePeer?** Ease of use of esignature and the ability to create templates and communicate with clients! **What do you dislike about 8am CasePeer?** When you use one device, and then try to open up another one it automatically logs you out. **What problems is 8am CasePeer solving and how is that benefiting you?** Managing case files ### 10. Best Case Management Software for Personal Injury **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about 8am CasePeer?** The features that tie in and format specifically for Personal Injury and that it includes features for every step of the way. **What do you dislike about 8am CasePeer?** That you can only link one number to one case. We have multiple cases for one person and can only text that client for one specific case. **What problems is 8am CasePeer solving and how is that benefiting you?** Communication between the peers. I can add a note and if the client calls my peer can know what the conversation was without the need to reach out to me. ### 11. Very user friendly with a lot of variety of the software features. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about 8am CasePeer?** Easy to use and learn and great customer service. **What do you dislike about 8am CasePeer?** Not sure if there is a way to make edits when depositing the check. **What problems is 8am CasePeer solving and how is that benefiting you?** CASEpeer has a varirty of features that I need in the line of work I am in and it makes it very easy to enter eveything I need into the system and have it all in one place. ### 12. Great Experience with CasePeer! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** It organizes our personal injury files in a similar manner to how our paper files are kept. It is easy to navigate and to teach new staff how to use. Customer support and training is wonderful! We use it throughout each day, and it really helps to make our practice more efficient. **What do you dislike about 8am CasePeer?** We wish there was more flexibility in some of the categories. For instance, it has set topics for notes and it would be much better for us if we could create our own topics as there are certain topics missing - i.e. Medical Bills. Also, we've struggled with certain Integrations such as Quickbooks. **What problems is 8am CasePeer solving and how is that benefiting you?** The biggest benefit is the Notes section that allows all staff members to see the latest notes in the case and also helps us to be updated when reaching out to a client. ### 13. Easiest Practice Management software to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** From the start of using Casepeer (back in November 2017), it was easy to navigate. Even brand new staff quickly caught onto what went where without spending hours on tutorials. Even though they have expanded their offerings (based on customer feedback) over the years, they are still very responsive to any requests for help or suggesstions for change. Clients love that they can text photos and information to us and it gets seamlessly integrated into their case file. Electronic signature was so helpful during covid, that we'll never go back! And recently, they dramatically decreased the amount of time it takes my team to open a new matter fully by automating the intake process.....so they are saving us time and money! **What do you dislike about 8am CasePeer?** I don't have any complaints about Casepeer. We love it! **What problems is 8am CasePeer solving and how is that benefiting you?** It keeps our clients files electronically organized and allows us to communicate better with our clients . Casepeer alerts us to statutes of limitations. ### 14. Great Case Management Program! **Rating:** 4.5/5.0 stars **Reviewed by:** Kayleigh F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** CASEpeer is user friendly and easy to use. The layout is simple to navigate and the placement of the information is well thought out. I prefer this case management program over ones I have used in the past. **What do you dislike about 8am CasePeer?** It would be nice if the note categories were customizable. **What problems is 8am CasePeer solving and how is that benefiting you?** CASEpeer helps our firm keep the cases organized. I love that I can open up a case and understand exactly what is going on. This program has helped our firm become more efficient. ### 15. CasePeer Sets the Bar! **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** I like that the software is focused strictly on personal injury law. It has everything you need all in one place to make case management as simple as possible. I highly recommend this software to other PI attorneys searching for a good management software! **What do you dislike about 8am CasePeer?** There really aren't many downsides other than it would be nice if the E-sign addon was cheaper and more competitively priced. **What problems is 8am CasePeer solving and how is that benefiting you?** It just makes everything simple and in one place. ### 16. Great case management for personal injury firms **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** CASEpeer provides great options for intake and capturing various data points around clients and cases. We are able to quickly review client and case information, including medical providers, damages, litigation dates, and tasks. The ability to assign and track tasks for staff is critical. Customer support and training are great, and the team is very willing to accept feedback on the product. **What do you dislike about 8am CasePeer?** Some of the integrations can be too expensive for smaller firms, but you can easily use the system without them and still take full advantage. **What problems is 8am CasePeer solving and how is that benefiting you?** CASEpeer is helping us create efficiencies by maintaining and reporting on data, reducing paper and waste, and allowing us to track metrics. ### 17. User-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about 8am CasePeer?** I find the dashboard view the most helpful **What do you dislike about 8am CasePeer?** I find the lack of compatibility with other programs to be what I dislike about Casepeer the most. **What problems is 8am CasePeer solving and how is that benefiting you?** ORganization ### 18. My team loves CASEpeer **Rating:** 5.0/5.0 stars **Reviewed by:** Nestor F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2023 **What do you like best about 8am CasePeer?** For a small business it's a dream come true. Everything can be organized and in just one place! And it's also user friendly. Calendar, tasks, messaging, lots of integrations, workflows, templates, etc. You have lots of training material, we are constantly learning. It's a wonderful tool! I highly recommend it! Also the support team is fantastic! **What do you dislike about 8am CasePeer?** We are very satisfied, but if I had to mention only one thing that I would like to modify it would be having access to all cases more at a hand. **What problems is 8am CasePeer solving and how is that benefiting you?** We have much more clear visibility of our cases, not only about details but also a great overview. Costs works really well, Now it´s easier to understand our baseline to settle cases with no loss. Reports work great, same as tasks, now we can track and follow up tasks with accuracy. And so much more! ### 19. Great help **Rating:** 4.5/5.0 stars **Reviewed by:** Rex M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** I like the fact that they have drum drilled down a PI case to its finest details so that no stone is left unturned. **What do you dislike about 8am CasePeer?** The thing I like least is the inability to move client data into the application. **What problems is 8am CasePeer solving and how is that benefiting you?** It allows me to manage a case start to finish in one application. ### 20. User Friendly - Could use improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica H. | Senior Case Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** CasePeer is very user friendly. I also like the templates and tasks filter. **What do you dislike about 8am CasePeer?** I hate that the generated documents tab is seperate. I hate that you can't tag someone from the mail center **What problems is 8am CasePeer solving and how is that benefiting you?** Keeping everyone accountable by showing who is doing what in each file and when ### 21. Ease to learn and use. **Rating:** 5.0/5.0 stars **Reviewed by:** edwin g. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** They consider all the aspacts of the work and intagrated feachers to help with the process. I particulatly like the drag and drop of the ducuments. It makes it easy to uploade the ducs. **What do you dislike about 8am CasePeer?** The draft messages are saved onder the managemtn menue. I wish it was saved directly under the same file that the work is been doen. Aslo, it would have been very usefull if we could comment and add to any note right in the continuation of the note. **What problems is 8am CasePeer solving and how is that benefiting you?** Keeping track of the entier procces. Basicaly, it helps you form A to Z in your case. ### 22. Essentials for any Law Office **Rating:** 5.0/5.0 stars **Reviewed by:** Dominique H. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about 8am CasePeer?** Casepeer is a user friendly, versatile website that helps keep tabs on all clientele, and makes it easy to navigate and communicate with other partieson serious matters in a way that is convenient. Setting up initial overview is quick and highlights the necessary points. **What do you dislike about 8am CasePeer?** I have yet to encounter any sort of issues with casepeer. I highly recommend for any law offices in search of a user friendly platform that is current with the latest technology available. **What problems is 8am CasePeer solving and how is that benefiting you?** It aids in keeping all the necessary key points quickly and easily accessable in a moments notice for all clients. ### 23. CASEpeer is a powerful tool that allows lots of great insight to the ongoings of the firm. **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie T. | Legal Assistant/ Intake Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** Built-in texting, and integrations. I love the missing data feature, quickly point out what needs work. There are plenty of resources to help me make the most of the product. **What do you dislike about 8am CasePeer?** As a Case management software, it's amazing, CRM not so much. I wish it was compatible with Lawmatics. I like the Caseplan idea in theory, but I feel that when all the tasks show up at once rather than being triggered by the completion of other tasks it can make the file look cluttered, and confusing. **What problems is 8am CasePeer solving and how is that benefiting you?** Communication can be a problem in law firms with so many moving parts, but the ability to comment on a case and have the note left in the file is awesome. Using the notes feature has saved some of the hassle of looking through my emails trying to find something I said about the case. ### 24. Easy & Convenient Way to Access Files **Rating:** 4.5/5.0 stars **Reviewed by:** Anna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** 1. Organization and categorizing is easy to navigate but thorough enough to have everything you'd need 2. The response time of the Casepeer help desk is amazing. And the chat help option nearly answers everything before having to make contact with a customer service rep! **What do you dislike about 8am CasePeer?** 1. Client with more than one case can only text from one case. It's inconvenient/messy when info from multiple cases are only linked to the case associated with the phone number. Especially if the cases are assigned to different attorneys/secretaries. 2. Uploading videos has been difficult/an inability due to sizing capacity **What problems is 8am CasePeer solving and how is that benefiting you?** It's given me/my office the ability to work remotely when needed. It's makes it substantially easier to go through an online file rather than through the physical file. It's also been great to track the works that been done on a case ### 25. Organized and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** What sets CASEpeer apart is its commitment to continuous improvement. The regular integrations and updates ensure that we always have access to the latest tools and features, keeping our firm ahead of the curve. **What do you dislike about 8am CasePeer?** Still preferable to use Dropbox or cloud services in conjunction with Casepeeer for document storage and management. **What problems is 8am CasePeer solving and how is that benefiting you?** The simplicity of the platform is unparalleled, making it effortless to manage cases, track progress, and stay on top of deadlines ### 26. Good overall, but hopeful for more updates **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle W. | Training Implementation Specialist, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** Auto generated tasks through case status changes, auto generated letters, using notes, being able to save emails to notes, texting the client right through the case. **What do you dislike about 8am CasePeer?** We have had some issues, especially with documents. We are currently having OneDrive issues, but CP support is looking into it. Tasks through caseplans are great as well, although I wish there were parent/child tasks. It can also be difficult to deal with Lit event plans vs tasks bc Lit event plans do not follow up if not marked complete like tasks do. If you miss it on the day it's on your dashboard you don't realize it's there - have to make an effort to check previous days to make sure nothing has been overlooked. **What problems is 8am CasePeer solving and how is that benefiting you?** OneDrive issues currently. Having indexing problems and/or problems connecting everything. ### 27. Great Program **Rating:** 5.0/5.0 stars **Reviewed by:** hollie m. | attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** It is user-friendly and offers ways to monitor and work on the important aspects of my cases. This is important because I work remotely. **What do you dislike about 8am CasePeer?** I honestly do not have any compleints. Maybe the auto-generating documents for the signature feature could allow more customization. **What problems is 8am CasePeer solving and how is that benefiting you?** I work remotely full-time. It allows me to access my cases seamlessly and coordinate with my coworkers on essential deadlines and tasks. It simply saves me lots of time which equals me making more money! ### 28. Amazing Website! **Rating:** 5.0/5.0 stars **Reviewed by:** Ronny M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** Everything is organized and very east to access. **What do you dislike about 8am CasePeer?** None. I don't think I've ever encountered a problem **What problems is 8am CasePeer solving and how is that benefiting you?** Everything about a person's file ### 29. Good PI Case Management **Rating:** 4.5/5.0 stars **Reviewed by:** Paul P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** I like the ease of use. It works and does not have technical issues like other practice management systems somethimes have. It is easy to learn without having much training. **What do you dislike about 8am CasePeer?** It is missing some very important features that lawyers need. Specifically, there is no way to produce a simple invoice with time that is kept in the system. Although, pi lawyers don't often produce an invoice involving time, sometimes that is needed and there is no way to do it. **What problems is 8am CasePeer solving and how is that benefiting you?** Saving time and being organized with cases. The information is easy to get to and you don't need to search for case relevant information. Keeping track of medicals is the best I have seen in practice managment. ### 30. Very specific to PI! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** I like negotiating on the phone, with all the information a click away. **What do you dislike about 8am CasePeer?** There are a few tweaks, but they are not a dealbreaker and most of the issues I've found cand be customized and corrected by CasePeer. **What problems is 8am CasePeer solving and how is that benefiting you?** The templates save our firm overhead by saving time and automating a previously human-controlled process. ### 31. Case work is made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about 8am CasePeer?** It is constantly updated and it helps the cases flow very easily. It is easy to rearrange tabs to your own needs. **What do you dislike about 8am CasePeer?** How many duplicative records for providers and insurance companies there are is frustrating. **What problems is 8am CasePeer solving and how is that benefiting you?** Helps cases flow easily so we can take care of our clients needs quickly and efficiently. ### 32. Case Peer is a life saver! **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole M. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** The biggest pro for our firm is that we are easily able to track expenses and deadlines. The user interface is easy, and it's nice to have everything in one place. **What do you dislike about 8am CasePeer?** I have no major complaints, but I wish there was a proper way to track subpoenas issued for document production in the discovery tab. **What problems is 8am CasePeer solving and how is that benefiting you?** Expense tracking and deadline monitoring. ### 33. Head of Intake **Rating:** 5.0/5.0 stars **Reviewed by:** Gisela O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** I like that it's a software easy to navigate and really helps review all aspects of a case. **What do you dislike about 8am CasePeer?** I don't love that client automated updates are primarily in English. A lot of clients are Spanish speaking. **What problems is 8am CasePeer solving and how is that benefiting you?** It helps me keep track of dates of intake and follow up. It also lets me know when a case was last touched. ### 34. Powerful tool, to stay on track, organized, and be the most efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about 8am CasePeer?** The organization, reports and the ability it provides to manage, organize and review medical records. **What do you dislike about 8am CasePeer?** The mobile application almost never loads on my phone **What problems is 8am CasePeer solving and how is that benefiting you?** Everything from organizing, managing, daily tasks and calendaring all in one place. ### 35. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about 8am CasePeer?** In my 18 months of using casepeer it's so much more user-friendly and better than another case management software I used in the past. The support has been fantastic too **What do you dislike about 8am CasePeer?** Honestly haven't found anything I dislike yet. **Recommendations to others considering 8am CasePeer:** What are you waiting for? **What problems is 8am CasePeer solving and how is that benefiting you?** Casepeer helps us keep everything on track and runly smoothly. ### 36. Simple. Easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** The ability to present a case to a client without the overwhelming feeling of too much information. The home page has a nice feel and not robotic to it. Customer support is available everytime that it was needed. **What do you dislike about 8am CasePeer?** Needs to be compatible with Google Docs to create or generate documents. **What problems is 8am CasePeer solving and how is that benefiting you?** Solves the issue to having easy access to the case information without guessing where this infomatoin is located. Easy to use, especially if you had no prior knowledge for legal work. ### 37. CASEpeer is challenging. **Rating:** 4.5/5.0 stars **Reviewed by:** Linda H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** The HELP feature and the amazing support staff **What do you dislike about 8am CasePeer?** The calendar feature - does not allow us to have ONE law firm calendar **What problems is 8am CasePeer solving and how is that benefiting you?** Replace excel spreadsheets for case list, litigation list, pre-litigation list, medical summary - birds eye view for attorneys to monitor progress. ### 38. Good case management program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** I love the texting feature which allows to quickly get into contact with clients. **What do you dislike about 8am CasePeer?** I wish the calendaring program was more user friendly. There are alot of steps for calendaring deadlines and I feel like it can be simplified. **What problems is 8am CasePeer solving and how is that benefiting you?** Clients can be difficult to get into contact with so the texting feature helps with that. I also find that some clients are not technology inclined so the e signature that is built in makes signing documents much easier. ### 39. Super user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro B. | Recruitment Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** So easy to navigate and find the correct information **What do you dislike about 8am CasePeer?** Nothing, I really love everything about the platform **What problems is 8am CasePeer solving and how is that benefiting you?** Finding deposits, images of car accidents on the case and the client´s information ### 40. Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Doug M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about 8am CasePeer?** The reports and the ability to export them. **What do you dislike about 8am CasePeer?** Changing CASEpeer is not available. Customizing for our practice is not available **What problems is 8am CasePeer solving and how is that benefiting you?** I have reports available for weekly Team review ### 41. Convenient, helpful, everything I need **Rating:** 5.0/5.0 stars **Reviewed by:** Carrie B. | Paralegal , Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** I love being able to scan everything into casepeer so it's all in one place no matter where I am. I like how cases are connected to phone number, so clients can send photos and they go straight to the file. **What do you dislike about 8am CasePeer?** There isn't a whole lot I dislike about casepeer. There is still a lot I could learn. **What problems is 8am CasePeer solving and how is that benefiting you?** Staying organized with my work and keeping everything in the same place ### 42. Interphase makes everything easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Angel R. | Case Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** Layout, it's simple and without complicating the options on hand. **What do you dislike about 8am CasePeer?** I would like a more interactive calendar **What problems is 8am CasePeer solving and how is that benefiting you?** Tracking progression with cases upon running reports ### 43. CASEpeer is a MUST HAVE tool for any fast-paced law firm! **Rating:** 4.5/5.0 stars **Reviewed by:** Eric T. | Senior Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** With the release of the updated calendar, it's easy to get a quick overview of the week or even the month ahead. Casepeer places all pertinent case information in an easy-to-access location which makes client communication simple and efficient. **What do you dislike about 8am CasePeer?** Casepeer is a very well-rounded case management software tool. It has many features to offer in terms of case coordination and client management. The main issues I've had in the past were with the calendaring system. For example, moving trial dates and related calendar rules can sometimes be an issue. If a trial date gets continued, and the related calendar deadlines must be moved as well, I've experienced a few error messages when trying to erase multiple deadlines at once. Another feature I would like to see improved upon is the document management portion of the program. Particularly the document review, storage and viewing options. I think a subfolder system for case documents would help to organize pertinent information and make it more user friendly. The ability to make notes and share documents internally would be a really cool feature. Overall I am very happy with the software. Keep up the great work CASEpeer! **What problems is 8am CasePeer solving and how is that benefiting you?** Casepeer is a rapidly evolving legal case management software that I rely on daily. With a wide variety of 3rd party software integration, Casepeer is quickly becoming the only tool I need to make sure that each case is being handled efficiently and that all of our deadlines are met. CASEpeer has made client interaction very easy and streamlined. With their integrated texting system, I am able to reach out to clients at any time of day without bothering them with a phone call while they might be otherwise busy. Casepeer has also helped me to make sure all of important filing deadlines and Statute dates are met on time. ### 44. Extremely user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Megan H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about 8am CasePeer?** Texting is a super useful feature. Easy to use. Very responsive customer service. Customizable templates. Dropbox integration for easy document uploading from text. **What do you dislike about 8am CasePeer?** No integration to Outlook. No ability to condense lines in Notes or Tasks to be smaller for easier overall viewing. No Microsoft Teams integration. No way to assign tasks directly from/attach to other areas or incoming communications. **What problems is 8am CasePeer solving and how is that benefiting you?** The ability to keep all the client's information in one spot. Cuts time on creating and tracking medical records and billing requests. Makes an easy way to communicate with clients through the text feature. ### 45. Great Program for PI **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** Very user friendly and simple to navigate. This program is great to communicate with clients via text as well. **What do you dislike about 8am CasePeer?** I wish there was an option to delete notes. **What problems is 8am CasePeer solving and how is that benefiting you?** Closing the gap for communication with clients. Texting is beneficial and a faster way to communicate. ### 46. Track with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Danyell C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** How easy it is to explain to all staff that are use to doing things manually. **What do you dislike about 8am CasePeer?** Able to upload your own word and Excel file to be auto populated. **What problems is 8am CasePeer solving and how is that benefiting you?** Easily identifying what is going on in the clients case from the front page (client information) ### 47. Simple and Thorough **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina A. | Founder & Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2023 **What do you like best about 8am CasePeer?** It is easy to manage all the information I need in one place. **What do you dislike about 8am CasePeer?** I feel like document storage could be better integrated. I wish templates would auto fill when creating a doc. **What problems is 8am CasePeer solving and how is that benefiting you?** Managing all the information I need including costs, bills, etc. ### 48. CASEpeer is user-friendly and great for personal injury law firms! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am CasePeer?** It's ease of use! It's very user-friendly! **What do you dislike about 8am CasePeer?** We would love to see a bank of auto-templates for us to use and edit! **What problems is 8am CasePeer solving and how is that benefiting you?** It's helping us stay organized when it comes to case tasks and deadlines! ### 49. I've been a loyal customer of Casepeer for years. I regularly promote it to friends. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about 8am CasePeer?** The accessibility of all a case's information is right at my fingertips. Other case workers' work is also visible. Texting is excellent for client communication. **What do you dislike about 8am CasePeer?** I wish the app was a little more user friendly, like the web version, for quick access to client information, etc. **What problems is 8am CasePeer solving and how is that benefiting you?** Clear case documentation. I can always search a case timeline for information about a case that I need at my fingertips. My business performance has increased because my systems are sound. ### 50. Best PI Focused Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew W. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about 8am CasePeer?** CASEpeer provides the user with the most comprehensive data fields relevant to personal injury claims, with no wasted space. While other platforms err on the side of excessive fields, dropdowns, menus, etc, CASEpeer manages to strike a fine balance between detail and relative brevity. **What do you dislike about 8am CasePeer?** My only complaint is that it is California-focused. The medical bill highlight buttons focus on "Paid + Owed" which is a California thing. Most other states just need to know what is still owed. I wish I had the option to change those buttons. **What problems is 8am CasePeer solving and how is that benefiting you?** CASEpeer allows our team members to build in relevant data to prevent unnecessary cross-talk / redundancy, and also to easily access case information. Saves a lot of time and headache! **Official Response from Gabriela Cubeiro:** > Hi Matt, thank you so much for your review, and your important feedback on our Settlement Tab "Paid + Owed" section. We will evaluate this with our team! Please feel free to share any suggestions with our support team, so we can continue to improve and evolve CASEpeer. ## 8am CasePeer Discussions - [What is CASEpeer used for?](https://www.g2.com/discussions/what-is-casepeer-used-for) - 1 comment - [View 8am CasePeer pricing details and edition comparison](https://www.g2.com/products/8am-casepeer/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+06%3A00%3A09+-0500&secure%5Bsession_id%5D=76a1b9f8-8162-4494-8397-80be05d7cb18&secure%5Btoken%5D=1fcc90dc7a8c865f9f1c3ff6a61512e3fe77671ea2128b2ea8505196044f955d&format=llm_user) ## 8am CasePeer Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Case Status](https://www.g2.com/products/case-status/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) - [Hona](https://www.g2.com/products/hona/reviews) - [Lead Docket](https://www.g2.com/products/lead-docket/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) ## 8am CasePeer Features **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Sales Force Automation - Legal CRM** - Task Management - Contract Management - Quote and Order Management **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **Time & Billing** - Time Tracking - Payments - Billing **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Support - Legal CRM** - Support Analytics - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Reporting and Analytics - Legal CRM** - Reporting **Agentic AI - Legal CRM** - Cross-system Integration - Natural Language Interaction ## Top 8am CasePeer Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (379 reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) - 4.7/5.0 (288 reviews)