CaseCracker

4.8
(3)

CaseCracker makes recording and managing investigative interviews easy for law enforcement agencies of all sizes.

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Douglas S.
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"CaseCracker Onyx - The Next Generation Interview Room Standard you will want."

What do you like best?

CaseCracker Onyx is an IP based audio/video recording system, which provides High Definition Video and Audio. The best thing about this product is the ease of use. The system starts/stops with the push of a switch and provides feedback to let the user know the system is working. The system is extremely flexible to allow multiple video camera inputs and audio inputs. There are so many great things about the system, it is hard to pick just one.

What do you dislike?

The system is not currently linked with a Digital Evidence Management System (DEMS). However, I know the company is working with several DEMS Manufactures and it will be completed soon. In addition, the system exports in an MP4 Format and pretty much every DEMS can import.

Recommendations to others considering the product:

Contact CaseCracker Sales Team and they will provide you with exceptional information and portable equipment for you to test and evaluate.

Every Implementation is different with different prices. The questions below, do not directly answer the questions of cost and ROI. Contact CaseCracker to get the best answers on price and ROI.

What problems are you solving with the product? What benefits have you realized?

An easily configurable IP Interview System, with several form factors to meet the needs of many customers.

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David Z.
Validated Reviewer
Review Source
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"CaseCracker Mobile and Fixed Interview Recording Solution "

What do you like best?

Experience with law enforcement organizations and the product is geared toward not losing that critical recorded testimony. Organizationally we have used both the mobile CaseCracker solution and the fixed system on interview rooms and out of thousands of interviews have not lost a single interview due to technical difficulties. Further, the Agents absolutely love it as it is easy to use and reliable. The tabbing feature makes it easy to tab significant points in the interview for presentation and testimonial purposes. The mobile CaseCrackers have been used in some tough environments and hold up very well to all conditions.

What do you dislike?

Can't say that I dislike anything - from responsiveness in sales, installation and service we have received excellent service.

Recommendations to others considering the product:

We have been using CaseCracker video recording solutions and have not lost a case in court due to any issues with the quality or manipulation of the video. For us this is a critical aspect.

What problems are you solving with the product? What benefits have you realized?

All interviews are digitally recorded and saved. Our storage of these interviews is extensive. The nice thing about the program is that you can save the interview on a DVD and share it with an attorney for instance and they can watch it without having to load any special software.

What Other Legal solution do you use?

Thanks for letting us know!
Tom P.
Validated Reviewer
Review Source
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"Implemented CaseCracker system to support criminal investigations"

What do you like best?

CaseCracker system functionality from a user perspective works very well. Additionally, from an IT perspective the implementation was seamless and straightforward.

What do you dislike?

Currently, there is no cloud option for archiving audio/video, but speaking with company staff, this functionality is being considered in the future.

Recommendations to others considering the product:

Strongly encourage site visits to other CaseCracker system users and speak to staff

What problems are you solving with the product? What benefits have you realized?

CaseCracker provides a reliable platform to record audio and video in support of criminal investigations involving suspects, victims and witnesses. The system also supports internal affairs investigations in regards to investigating external complaints from the public and internal complaints from staff.

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