Not only is customer service incredible from beginning to end but the ability to run clear and concise data reports for grant writing has been so helpful! Review collected by and hosted on G2.com.

A lot of drop-down menus can make it a little more time-consuming but for the sake of report running is worth the added time. Review collected by and hosted on G2.com.

It's easy to use and set up clients in the system. I figured out how to delete clients myself. I like that I don't have to type case notes. You can set up your the program for your agency's needs. There is a section for each service area I need Review collected by and hosted on G2.com.

I say nothing honestly at this moment. Everything seems to meet my needs. But I can contact Casebook via the help section or email or phone. Review collected by and hosted on G2.com.

Team has been easy to work with and is constantly adding new things, looking for feedback from users to improve their product. Implementing this system is going to streamline our processes with potential and new foster families, which will be a big improvement for us in the long run. Review collected by and hosted on G2.com.

There's been some growing pains in being an early adopter of Casebook, but overall it's been a good experience. The team has been very responsive and has worked to get to know us and figure out how they can address the issues we're having and add features that would be helpful for our organization. Review collected by and hosted on G2.com.

What is most helpful about Casebook is that the Community Culinary School of Charlotte can capture all of our participant's information, from employment history to the medications that they are on. With Casebook, we can track each cohort so that we can follow our participant's successes. One of the essential features of the Community Culinary School of Charlotte is the ability to query information to provide detailed information to our funders. The advantage of using Casebook is that you will capture data on all of your clients smoothly and effectively. Thanks, Casebook, for such amazing software. Review collected by and hosted on G2.com.

There isn't anything that I can think of that I don't like about Casebook. Ashley McCullough has been the best at ensuring that I understand everything about Casebook that I need to succeed. Review collected by and hosted on G2.com.

I use CB Engage most often, which allows me to keep track of my client's progress and communicate with other caregivers. Casebook is the only product of it's kind that I have used. Review collected by and hosted on G2.com.

Because I am only using one facet of the casebook, I have not encountered any functions that have been troublesome. I am not sure how to make this product better. Review collected by and hosted on G2.com.

I love how I can compile client information into Casebook. It's very user-friendly. The search function for client names, ability to compile case notes, and store information about people. Review collected by and hosted on G2.com.

There's a few dislikes that I have communicated with the Casebook team and they are in the process of making Casebook better with the information I shared. There's just a few bugs and different ways to do things. Review collected by and hosted on G2.com.

They pay attention to my overall goals with the software and helped me customize to suit my organization's needs. They are amazing at customer service too. Review collected by and hosted on G2.com.

Anything I have suggested they listen to. I'm happy with everything. Review collected by and hosted on G2.com.

I like how customizable the platform is. The fact that Casebook staff is patient in teaching you how to navigate the platform and customizing the fields to best suit what your organization needs. The fact that Casebook actively takes notes from their interactions with their customers and takes that feedback to the development team to grow and create a system that meets all possible needs of those who utilize it. Review collected by and hosted on G2.com.

So far, nothing. Honestly. My experience has been exceptional. Review collected by and hosted on G2.com.

I like that I am able to have all our agency information in one place and can track all different types of information. We need to keep track of information such as how many beds are offered at a location and all of the different locations that an agency has. Review collected by and hosted on G2.com.

I wish we were able to integrate it into our inventory system. I also wish that we could utilize the application, but the account creation is focused on questions for an individual, and we only track organization information so it causes a little confusion for our clients. Review collected by and hosted on G2.com.

Casebook can do a lot of things (more than I need) but I particularly like the many options for doing reports and the help I've received customizing them. Review collected by and hosted on G2.com.

I don't like having to create both a "case" and a "person" to add a client into the system. I can see how this would fit some programs, but it is just more work for how I use the system. Review collected by and hosted on G2.com.