Laura R.
LR
Laura R.
Senior Litigation Paralegal/ Prelitigation Manager
Small-Business (50 or fewer emp.)
"So far so good"
5/5
What do you like best about Case Status?

Easy communication and transparency from attorney to client. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

So far I have not had any issues that I feel would impact my work with case status. Review collected by and hosted on G2.com.

DC
Desiree C.
Case Manager
Small-Business (50 or fewer emp.)
"Case Status has been a beneficial tool for our office and has enhanced the client experience."
5/5
What do you like best about Case Status?

The upsides to using Case Status is it helps us track client treatment. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

The downside to Case Status is sometimes Case Status glitches. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"It is GREAT"
5/5
What do you like best about Case Status?

customer service & responsiveness to issues Review collected by and hosted on G2.com.

What do you dislike about Case Status?

there isn't anything that I don't like. they are great Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy way to be connected"
5/5
What do you like best about Case Status?

Easy connection with clients, clients get automatic updates, and Clients can log their treatment. Send me reminders if I miss clients' messages. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

Sometimes my clients get automatic messages from me, one time a client complained of their pain and case message automatic message with my name and express happy feeling about their pain. Review collected by and hosted on G2.com.

NM
Nikki M.
Paralegal
Small-Business (50 or fewer emp.)
"I really like how easy case status is to use, and how it helps you write what you are texting."
4/5
What do you like best about Case Status?

TheI really like how easy case status is to use, and how it helps you write what you are texting. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

I do not like that clients constantly respond and you can use your entire day doing nothing but answering texts so you have to set boundaries and not have it up all the time. Review collected by and hosted on G2.com.

CF
CESAR F.
Case Administrator
Mid-Market (51-1000 emp.)
"Case Administrator"
5/5
What do you like best about Case Status?

Communication with the clients, advise them about upcominp appointments Review collected by and hosted on G2.com.

What do you dislike about Case Status?

Everything is great having communication with them is good Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Clients love the "app""
5/5
What do you like best about Case Status?

The clients get a visual of the stages of their case, with explanations. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

I cannot think of a feature that I do not like. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great software for messaging clients"
4.5/5
What do you like best about Case Status?

Very easy way to communicate with clients and use automation to connect with them regularly. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

Not necessarily a dislike, but just need to keep adding feature sets and new tools to stay relevant as technology evolves. Review collected by and hosted on G2.com.

JS
Joselyn S.
Paralegal
Small-Business (50 or fewer emp.)
"Great way to communicate with our clients."
4.5/5
What do you like best about Case Status?

We can see when the client read or viewed our messages. We are also able to translate in other languages. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

It doesn't allow us to view when message are not being sent. Review collected by and hosted on G2.com.

AA
addie a.
Paralegal
Small-Business (50 or fewer emp.)
"Very Informative"
5/5
What do you like best about Case Status?

I like that it updates the client on thier case automatically. Review collected by and hosted on G2.com.

What do you dislike about Case Status?

I have not been using class codes long enough to determine my dislikes. Review collected by and hosted on G2.com.