We're switching our CMR at the same time as implementing Case Status. We're not up and running with our new CRM quite yet, but we've gone through the admin training with Caleb, our implementation manager. Caleb has been beyond helpful and patient as we learned what Case Status has to offer and how to use it. We've seen how Case Status is going to make our paralegals much more efficient, not just in terms of client updates, but also in receiving documents from clients. We believe it will allow our pre-litigation paralegals to handle a higher volume of cases and still be efficient. Review collected by and hosted on G2.com.

Can't think of anything so far. We can't wait to get started. Review collected by and hosted on G2.com.

Ease of communication and options for automations and reviews. Account manager Micah makes the app better by communicating all updates and helping implement desired changes. Review collected by and hosted on G2.com.

The option of mark as read for team and mark as read for me. If the message is read and replied to, I would like it to not appear on a list of unread messages. Review collected by and hosted on G2.com.

I love how Case Status seamlessly integrates with our case management software Neos. We can quickly text, send photos & documents, & give clients an outline of their case all in one place. Review collected by and hosted on G2.com.

There is nothing I dislike about the app. Review collected by and hosted on G2.com.

The upside is that the filtering options are pretty good and I can customize what columns I want to see. Review collected by and hosted on G2.com.

An honest review: The app is slow to load, and the layout is not very user-friendly. I wish it had push notifications for the desktop so I could respond to clients quicker without having to go into the app itself. I also wish it had a drag and drop feature to upload documents quicker and send to the clients. Review collected by and hosted on G2.com.

The overall idea is wonderful & makes client communication extremely easy. Review collected by and hosted on G2.com.

There is nothing to dislike about Case Status, itself...the primary issue is getting the clients to actually use the app, so it actually makes it yet another thing to do to communicate with clients rather than take something off the palte. Review collected by and hosted on G2.com.

Keeps all client communication in one place and away from email inboxes Review collected by and hosted on G2.com.

Nothing. The platform has changed how our law firm communicates with clients Review collected by and hosted on G2.com.

I can stay connected with my clients and get updated with their medical appointments Review collected by and hosted on G2.com.

I wish I could download the app and have it in my phone with my credentials Review collected by and hosted on G2.com.

Its an easy way of getting updates to clients on their case and it gives the clients an easy way of getting in contact with us. Review collected by and hosted on G2.com.

The least helpful is that it can get a little too technical and may need the assistance of an expert to stop or start of certain messages going out to clients. Review collected by and hosted on G2.com.

Case Status has been great in connecting with our clients! Our clients also seem to enjoy the ability to check updates on their cases themselves. I love the checklist items to keep organized, and love how the clients can add their upcoming appointments, how they are feeling, and journal their symptoms. Review collected by and hosted on G2.com.

I wish we could search by phone number and not just name. Review collected by and hosted on G2.com.

Time saving for client interaction, minimizes our phone calls Review collected by and hosted on G2.com.

Unfortunately not fully integrated with MyCase. Review collected by and hosted on G2.com.