I like that I can put all of my clients project materials all in one place, know that they are then safe and backed up, and I can assign it over to one of my team members. I like that they can then log on and have all of the project materials there and ready to access to work on the project Review collected by and hosted on G2.com.

I wish it was more compatible across devices. I have difficulty with trying to use it unless I'm on my laptop. It takes a little while to learn the database and navigate everything also, but that's to be expected. Once you become familiar with how to work everything, it becomes a lot easier to navigate. Review collected by and hosted on G2.com.

i-Sight allows us to manage all our case types utilizing just one reporting environment. While working on a recent software upgrade, we have found it reasonably easy to configure. As issues arise, the i-Sight team has been able to find quick solutions to any problem. We love that the team is always open to ideas and always willing to find just the right solution. Review collected by and hosted on G2.com.

There have been some "wishes" we could not implement without additional costs associated with programming. However, the i-Sight team is incredible and always eager to offer advice and work through any issues. They are responsive to the needs of the customer. Review collected by and hosted on G2.com.

The work of an HR Professional can be vast and varied. Utilizing the I-Sight system helped our team gain consistency in how we handle situations by establishing a consistent work flow and allowed us to track and trend the various investigations, projects or assignments. The creation of the I-sight system was easy to do and highly customizable to meet our business needs! Review collected by and hosted on G2.com.

The Yellow Fin reporting tool is not as user-friendly as hoped. The support team has been helpful to assist me when needed, and they have been receptive to the feedback. Review collected by and hosted on G2.com.

We enjoy the reporting features and analytics tools of the system. Review collected by and hosted on G2.com.

We have enjoyed the system so far and are working on a few minor glitches. Review collected by and hosted on G2.com.

They take the time to study your questions and needs together, plan them in the application as well as possible, and fine-tune them where necessary.

Always open to dialogue to satisfy the customer, also good after-sales service. Review collected by and hosted on G2.com.

I can't really name anything that was unpleasant, when something didn't work out they always looked for a solution. Review collected by and hosted on G2.com.

it's a respository for all complaints, comments, etc. in a central location. Review collected by and hosted on G2.com.

I can't say that i dislike anything about the platform. Review collected by and hosted on G2.com.

We loved working with i-SIght because they were adaptable and resourceful. They had innovative solutions for our many industry (healthcare) and org nuances. Review collected by and hosted on G2.com.

The length of time it took to implement. This was solely attributed to the onset of the global pandemic. Review collected by and hosted on G2.com.

Sameen was always very responsive to our needs while being our account manager. He is definitely in a class of his own when it comes to account management. He has been invaluable as we present details on pricing and the benefits of Isight7 to the business. We look forward to continuing our partnership as we transition to Isight7. Review collected by and hosted on G2.com.

I do not have any concerns or opportunities for growth for Sameen. We are pleased. Review collected by and hosted on G2.com.

i-Sight is super user-friendly and easy to use. I love that we can customize as needed. Review collected by and hosted on G2.com.

We have had some challenges with the reporting features, but have been able to work through most of them. We would like to see additional search capabilities. Review collected by and hosted on G2.com.

iSight Case Management is easy to use and navigate for any level employee or supervisor. The system allows for organization-specific information, which can be tailored to specific needs and tracking information. Support and guidance on how to set up and use the system has been provided throughout the process, and it is easy to get all your questions answered in a timely manner. Review collected by and hosted on G2.com.

Our organization has had multiple support/account managers during our implementation process, which has delayed our implementation process and iSight's response times. However, our recent account manager, Yasin Rahman, has been very supportive and responsive to our organizations' needs and has followed up in a timely manner with all of our requests. Our organizations' experience has been very positive since Yasin was assigned to our organization. Review collected by and hosted on G2.com.