The amount of customization options available. Review collected by and hosted on G2.com.
The platform sometime loads cases very slowly. Cannot view certain file types in preview, have to download them first. Review collected by and hosted on G2.com.
Thank you for your thoughtful feedback. We’re pleased to hear that the platform’s customization options and ease of use are helping streamline your complaint and investigation processes. We also recognize the importance of fast load times and seamless file previews. Our team continues to invest in performance improvements and expanded file compatibility to make working within cases as efficient as possible. Your feedback plays an important role in shaping these enhancements, and we appreciate you sharing your experience.
