+I have loved the collaborative nature of the tool. Having a space where a whole team can record their progress and have visibility over the work has been great.

+The ability to develop and use different snapshots to report to a range of audiences means no duplication.

+The reassurance that you are creating and referring back to one source of truth.

+The customer support is next level, we have been back and forth refining the reports and it is always done quickly and efficiently. Having someone to collaborate with to develop what the organisation has been so valuable to getting the maximum output.

+The ability to integrate with our financial software. Review collected by and hosted on G2.com.

+Some of the language that is built into the reports/data presentation, in particular for the financial report doesn't always work for not-for-profit.

+ Some of the more complex measures we chose were limited in how they can be displayed and monitored. Review collected by and hosted on G2.com.

Cascade is extremely effective at aligning tactics all the way up to the system level. Here at University of Maryland Medical System, we recently rolled out our system-wide strategic framework that each of the 8 "member organizations" align to, and this tool is great at qualitatively aligning and building out actionable strategies. Review collected by and hosted on G2.com.

Cascade lacks in its quantitative and metric reporting abilities. At our hospitals, we like to visualize and trend out metric scorecards, and Cascade does not provide a "one-stop shop" for our users to update metrics in an easy way, as we are still having to enter metrics into an excel document. The day we can house and work solely out of Cascade will be the day I am fully sold on Cascade. Review collected by and hosted on G2.com.

I love the clear structure and the focus on objectives. It helps a lot to set goals and to keep track. For me and my team to prioritize tasks and to follow our strategy. Review collected by and hosted on G2.com.

I would love to have more integrations and more options for individualizing views and features. Also some kind of timeline view would be awesome. Other than that its great Review collected by and hosted on G2.com.

The best thing is being able to connect with our representative from Cascade to help us become more efficient in the strategic planning four our healthcare organization. They are very supportive and have great ideas. Review collected by and hosted on G2.com.

The only downside to cascade would be how my team members forget how to make updates on Cascade because they only do so quarterly. Maybe they could have popups with tips that show when a user navigates through the site frequently. Review collected by and hosted on G2.com.

The staff are so helpful and make the app so much more usable. Danielle Latimore was my Customer Success Manager and she was fantastic. She came to our meetings prepared and organized, and she had a solution for every question or problem. Danielle went out of her way to check in after I started onboarding our staff to the app to see if there was any feedback or hurdles she could help me with. The team and constant support and advice from Danielle made using Cascade an excellent experience for myself and my company. Review collected by and hosted on G2.com.

Sometimes the app doesn't update until you refresh it. Sometimes some minor changes made wouldn't update in the app. Review collected by and hosted on G2.com.

The availability of Jamie Perkins to assist in explaining the features and benefits of the software. Additionally, the usefulness of the tool for the applications that I need. Review collected by and hosted on G2.com.

I only dislike the lack of a "whiteboard" working space for group discussions. Adding this would help our conversations even more. Review collected by and hosted on G2.com.

Cascade provides our organization with a level of transparency we've never experienced before. Traditionally siloed teams have insight into what other groups are working on, facilitating a new level of engagement and cross-team collaboration. Review collected by and hosted on G2.com.

The only downside of Cascade is there's nowhere to hide! Full transparency exposes your areas of stagnation or little growth (which honestly is positive). Review collected by and hosted on G2.com.

I like the flexibility of the system which allows me to report up to the Executive team and the Board, while at the same time operationalising our strategy. We can also prepare rpeorts for other senior stakeholders. This allows us to have appropriate governance and transparency in our work, with little or no additional burden. Review collected by and hosted on G2.com.

The product is still evolving, and so occasionally we find somethign we'd liek to do but can't. However the team are very responsive in addressing new ideas or providing useful work arounds. Very little I don't like. Review collected by and hosted on G2.com.

With the ability to build multiple structured plans, we have been able to align, communicate and track the progress of our goals within and across departments in our organisation. Review collected by and hosted on G2.com.

Snapshot reports can be slow to update, especially with a large amount of data. Review collected by and hosted on G2.com.

The interface is intuitive, the reporting is comprehensive and customizable, and the support team is knowledgable and responsive. Review collected by and hosted on G2.com.

There is nothing I dislike about the Cascade product or organization. Review collected by and hosted on G2.com.