--- title: CAS genesisWorld Reviews meta_title: 'CAS genesisWorld Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how CAS genesisWorld works for a business like yours. aggregate_rating: rating_value: 3.5 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # CAS genesisWorld Reviews **Vendor:** CAS Software AG **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.5/5.0 **Total Reviews:** 4 ## About CAS genesisWorld CAS genesisWorld is your powerful xRM/CRM standard solution for successful and networked relationship management for Customer Centricity businesses. Your CRM. Fascinatingly simple. ## CAS genesisWorld Reviews ### 1. Best customer maangement and project management tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Lianne C. | Técnico de recursos humanos, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about CAS genesisWorld?** Gas genesisworld system management tool to help gathering client detail and to manage all the project with a specific kind of client. With the Gas genesisworld system you can evaluate a client detail to produce different kind of functionalities and work requirements on a specific kind of project. All is what to ensure the data of a valuable client and get that manageable through spreading the system to salesdesk and all employee on a sale team. **What do you dislike about CAS genesisWorld?** Gas genesisworld is the best tool I would recommend the team to highlight and marketise the system. **Recommendations to others considering CAS genesisWorld:** I would recommend all of the market to use and gather the info and updated with their client. **What problems is CAS genesisWorld solving and how is that benefiting you?** The system of a client management to help and ensure customer needs and project management with a single functionality. ### 2. Very flexible and user friendly solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ioana R. | Managing Partner, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about CAS genesisWorld?** The flexibility given bu Administration Console, the wide range of functionality, especially in Project Management and Helpdesk , modules which are not well covered in most of the other solutions I know **What do you dislike about CAS genesisWorld?** I would like the collaborative portal to be more developed as I see it has high potential **Recommendations to others considering CAS genesisWorld:** If you need a solution fitting a mid-sized organization, which has to be flexible, affordable and easy to use, consider CAS. **What problems is CAS genesisWorld solving and how is that benefiting you?** Customer management, opportunity management, project management with timing and task allocation. ### 3. Senior Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Neagu M. | CRM/xRM Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2017 **What do you like best about CAS genesisWorld?** Most of all I like the ease with which you can customize it without needing programming skills and I like it because it's a bug-free system. **What do you dislike about CAS genesisWorld?** I don';t like that starting with X9 version, you need Java Script knowledge to customize dynamic fields and formula fields in Smart Design. **What problems is CAS genesisWorld solving and how is that benefiting you?** By implementing genesis to my clients, I have solved many problems with managing architectural and execution projects. ### 4. CAS **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2018 **What do you like best about CAS genesisWorld?** That I can reassign clients to new sales reps. **What do you dislike about CAS genesisWorld?** Not very user friendly. Lots of steps to figure out. **Recommendations to others considering CAS genesisWorld:** Get lots of training **What problems is CAS genesisWorld solving and how is that benefiting you?** We used CAS for client reassignment. It’s nice to be able to bring us the list of clients from sales reps who have left and reassign to new reps. **Official Response from Mircea Prelipceanu:** > Thank you for your review dear user "CAS", nice name by the way ;) I was wondering if you can enlarge a bit more your thought with "Not very user friendly". We are always trying to understand our client needs and pains and return to them with a solution that will make their working experience with CAS products a positive one. And we would like to do the same also in your situation. ## CAS genesisWorld Discussions - [What is CAS genesisWorld used for?](https://www.g2.com/discussions/what-is-cas-genesisworld-used-for) - [I am lost as to creating a sales process chain for my company ?](https://www.g2.com/discussions/i-am-lost-as-to-creating-a-sales-process-chain-for-my-company) - 1 upvote - [View CAS genesisWorld pricing details and edition comparison](https://www.g2.com/products/cas-genesisworld/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A56%3A11+-0500&secure%5Bsession_id%5D=80966503-9e25-43e6-a6dc-2d50479621cd&secure%5Btoken%5D=a5997d6046c38c027a3aed1ae6038b4668e60c04822b37dfcd6f49a15d6a1209&format=llm_user) ## CAS genesisWorld Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top CAS genesisWorld Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 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