Breeze R.
BR
Breeze R.
Operations Manager
Small-Business (50 or fewer emp.)
"So far, so good!"
5/5
What do you like best about Carro?

We've had a good experience so far with Convictional. They are very helpful during the set up phase and already have retailers to put us in contact with once we completed set up. Review collected by and hosted on G2.com.

What do you dislike about Carro?

So far, I am unable to find a way to manually edit products pulled from Shopify. This is sometimes necessary if we want retailers to sell with different terms to the ones we use. Hoping there's a fix for this. I've reached out to our account manager and I'm sure they will be helpful as always in their response. Review collected by and hosted on G2.com.

BH
Bronson H.
Operations Manager
Small-Business (50 or fewer emp.)
"Gets the job done."
4/5
What do you like best about Carro?

It saves a lot of time by placing orders for you versus sending emails or placing orders on sites (tracking gets automatically updated as well). It also helps with paying your vendors via credit card after the order ships, which helps eliminate AP work. Review collected by and hosted on G2.com.

What do you dislike about Carro?

Onboarding can be an issue with certain vendors depending on their sales system. Also, there are bugs here and there that occur, but support helps out with getting things corrected. Overall, the system works most of the time and they make updates to their software frequently. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Genius set-up"
5/5
What do you like best about Carro?

I wish all of my dropshipping brands were on Convictional. It takes all the hassle out of ordering for my clients, saving me so much time and also being able to offer a much bigger product catalogue. Review collected by and hosted on G2.com.

What do you dislike about Carro?

One of the brands shows all of their variants within one product....meaning there would be hundreds of images on one product page. I won't add this (best-selling) product because of this. i wish there was a way for me to have more control over how products are displayed - like this example here. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"An easy-to-use platform that seamlessly connects us to the online retail marketplace"
5/5
What do you like best about Carro?

I think the most convenient thing about Convictional is that we were able to import all of our products and pricing from our Shopify store and can then create separate pricelists & quotes depending on what retailer we're partnering with. Review collected by and hosted on G2.com.

What do you dislike about Carro?

I would like to see the packing slip that comes from our retailer show up in our Shopify store when the order has been sent through so that we don't have to log into Convictional or go to our e-mail attachment to retrieve the retailer's packing slip. Review collected by and hosted on G2.com.

ZB
Zishan B.
Small-Business (50 or fewer emp.)
"Great integration"
5/5
What do you like best about Carro?

Conviction proccesses are very good and for the most part the whole process just fits in with our company. Review collected by and hosted on G2.com.

What do you dislike about Carro?

We sell personalised products so have a tiny gripe at the fact that the personalisation details appear on the order but do not print on the packing slip. Review collected by and hosted on G2.com.

CB
Christy B.
Director
Small-Business (50 or fewer emp.)
"Excellent integration site"
5/5
What do you like best about Carro?

It's so easy to use, easy to set up and makes the process of adding all products a breeze and connecting them to another business to use and sell your products. Review collected by and hosted on G2.com.

What do you dislike about Carro?

I found convictional really easy to use and to work out and connect so I don't have any dislikes, everything works really seamlessly and easily. No dislikes here. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Quick and Easy Order and Sales Channel Integration"
4/5
What do you like best about Carro?

Convictional was incredibly quick to set up with our new partners. Connecting new partners, setting up new products is all very straightforward. Its a very intuitive system and does not require a technical background to get yourself started or troubleshoot issues. Review collected by and hosted on G2.com.

What do you dislike about Carro?

I still need to do testing of Convictional with larger, more traditional retail / wholesale clients who drive a lot of business but usually use less modern solutions such as EDI. Otherwise I do not have any complaints about Convictional, its very straight forward and seamless. Review collected by and hosted on G2.com.

HE
Hannah E.
Content Marketing
Small-Business (50 or fewer emp.)
"Very easy to use."
4.5/5
What do you like best about Carro?

I like that I get an email every time an order is fulfilled through a Convictional brand. It makes it very easy to track fulfillment. It's also very easy to integrate with the shopify platform. Review collected by and hosted on G2.com.

What do you dislike about Carro?

Some things with integration for product descriptions, etc, are easier with Carro than Convictional, but Carro also doesn't send emails regarding fulfillments. There can be an excess of emails regarding fulfillment. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"A pretty neat tool for connecting our Shopify store to another marketplace. I'm impressed."
4/5
What do you like best about Carro?

It was pretty quick and easy to set up our Convictional catalog. The very best part is that orders come through in the exact same way as our other Shopify channels. We don't have to make any changes to the fulfilment process. Review collected by and hosted on G2.com.

What do you dislike about Carro?

There are some simple things that I think they're trying to clean up. Mostly the interface is confusing in a few places. It was helpful to have someone walk us through the onboarding process otherwise I think we would have needed to ask for help a few times. Review collected by and hosted on G2.com.

Paula D.
PD
Paula D.
Senior Marketing Executive
Small-Business (50 or fewer emp.)
"the interface needs improvement it also runs slow to upload the data"
4.5/5
What do you like best about Carro?

all the product management tools it has. The fact that you can manage separately multiple warehouses is very useful. Also, the integrations with Shopify and other marketplaces is grate Review collected by and hosted on G2.com.

What do you dislike about Carro?

When uploading images it runs slow, to move from page to page with the arrows at the end of the page number it does not recognize an order with the pages filtered. Also, it should have marketing tools such as email templates to announce promotions to our customer's database per brand. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

Thanks so much for the review and feedback Paula. Glad to hear you've been able to separately manage inventory from multiple warehouses and that the integrations have been seamless.

For marketing tools, we typically find that retailers rely on their ecommerce platforms and other forms of mar-tech to announce promotions but i'll bring the ideas to the team for consideration.