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UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/14/2022

"User friendly"

4/5

What do you like best about Carro?

Once set up, the system is smooth and orders flow seamlessly. Creating price lists is very easy and the system is quite user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Carro?

We have two brands, each with their own web store which requires two setups and two logins. The login process doesn't make it easy for multiple users to access and manage the account. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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We’re glad that it's been smooth since the system's been set up, but understand you faced some challenges initially. There are improvements to the login process coming down the road which will make it easier for multiple users to access/manage the account, and also manage multiple brands on the platform.

Thanks for taking the time to leave us a review, and let us know if you need assistance setting up wholesale pricing.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

11/21/2022

"Slow and steady"

3/5

What do you like best about Carro?

The fast and responsive people. They quicly explained the process and helped me to get set up. Review collected by and hosted on G2.com.

What do you dislike about Carro?

Slow movement on the next steps. I have been waiting for while to hear about convictionals partnership with a specific marketplace. Review collected by and hosted on G2.com.

MM

Matt M.

Co-Founder & CEO

Small-Business (50 or fewer emp.)

6/30/2022

"Working with Retailers Made Easy"

5/5

What do you like best about Carro?

Super easy to set pricing lists and work with retailers to determine inventory and orders, and manage payments/invoices. Review collected by and hosted on G2.com.

What do you dislike about Carro?

No complaints. Convictional makes wholesale management so much easier than many other wholesale partnerships we manage off-platform Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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We're delighted that your experience on Convictional has been so positive Matt, thanks for taking the time to leave a review. We look forward to many years of partnership!

UC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

11/16/2022

"A Drop Ship Dream"

5/5

What do you like best about Carro?

Extremely useful, integrates with our Shopify account, and allows for drop shop order flow seamlessly without creating a lift on the Sales team or Ops team. Review collected by and hosted on G2.com.

What do you dislike about Carro?

Nothing, so far we've enjoyed partnering with Convictional! Review collected by and hosted on G2.com.

KC

Kate C.

Creative Director

Small-Business (50 or fewer emp.)

4/14/2022

"Seamless Integration"

5/5

What do you like best about Carro?

I am delighted to be working with Convictional and find it a seamless, intuitive application/platform to integrate with my Shopify store. I am encouraging more of my retail partners to join the platform as it really does make the onboarding and sales process hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Carro?

It would be great if there was a second option to input customer contact details, atm my partner store is the 'sales contact' so when I input the tracking/fulfilment of an order the actual paying customer doesn't get that information. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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Thanks Kate. Hassle free onboarding and sales are the values we aim to provide, and when customers like you encourage more of their retail partners to join we know we’re doing something right. We’ll pass the feedback onto our product team.

AT

Andrea T.

Account Executive

Mid-Market (51-1000 emp.)

8/4/2022

"Great experience"

4.5/5

What do you like best about Carro?

The upside's are that they connect us with different new vendors Review collected by and hosted on G2.com.

What do you dislike about Carro?

Nothing that I can think of. They provide everything that we need. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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Thanks for the review Andrea, always great to hear that we're helping to grow our customer's businesses with little to no effort on their end.

JS

Jesse S.

Social Media & Marketing Manager

Small-Business (50 or fewer emp.)

4/13/2022

"Easy Integration"

4/5

What do you like best about Carro?

It was a seamless process of integrating our Shopify, and we greatly appreciated that their customer service team was always so efficient and transparent. Review collected by and hosted on G2.com.

What do you dislike about Carro?

The only element that was a bit confusing was the billing gateway and the ability to add HST, but their customer service team was able to assist us with that right away. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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We are grateful for the review Jesse, and agree that retail integration has never been easier! When your products are more accessible to potential customers, everyone wins.

EF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

8/29/2022

"I use convictional for our Indigo orders only."

4/5

What do you like best about Carro?

As it is connected with Shopify and gets updated inventory. Review collected by and hosted on G2.com.

What do you dislike about Carro?

It is required the dimensions and Shopify still doesn't have this option for each item. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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Thanks for taking the time to leave us a review! We're glad to hear that you're seeing the benefits of automated inventory and order synchronization with Indigo.

RS

Rebecca S.

Ecommerce Coordinator

Small-Business (50 or fewer emp.)

8/29/2022

"Its giving good energy"

4/5

What do you like best about Carro?

I found it to be a good solution to connect to retailers. Review collected by and hosted on G2.com.

What do you dislike about Carro?

pricing list configuring isnt that easy to use. Review collected by and hosted on G2.com.

Response from Andrew Goodman of Carro

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Thanks Rebecca, removing EDI from the equation is a game changer for brands on Shopify in terms of level of investment and effort required to do business with retail partners. Glad to hear you're seeing the benefits.

UR

Verified User in Retail

Mid-Market (51-1000 emp.)

11/21/2022

"A solid merchant platform"

4/5

What do you like best about Carro?

Well laid out and fairly straightforward Review collected by and hosted on G2.com.

What do you dislike about Carro?

Auto-accept with no partial order fulfillment option Review collected by and hosted on G2.com.