Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Company quarterly snack box"
3.5/5
What do you like best about Caroo?

variety of snacks and fun packaging; small portion size Review collected by and hosted on G2.com.

What do you dislike about Caroo?

snack options are a bit esoteric (would like to see some more common options) Review collected by and hosted on G2.com.

Chelsea C.
CC
Chelsea C.
Workplace Experience Manager
Mid-Market (51-1000 emp.)
"Keeping the Team Happy"
4/5
What do you like best about Caroo?

The customer service and the healthy snack choices Review collected by and hosted on G2.com.

What do you dislike about Caroo?

I wish there was a way to automate it and put the onus on remote employees. Review collected by and hosted on G2.com.

Hannah H.
HH
Hannah H.
HR Coordinator
Mid-Market (51-1000 emp.)
"Easiest way to send your employees a gift they will enjoy"
5/5
What do you like best about Caroo?

I really appreciated the variety of options that employees were able to choose from, and that they could log in and confirm their shipping details and gift options on their own. Review collected by and hosted on G2.com.

What do you dislike about Caroo?

I wish it were possible to see exactly what products are in stock before signing up, but I understand that inventory varies. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Caroo was great, until it wasn't."
0.5/5
What do you like best about Caroo?

I enjoyed the monthly snack boxes we received from Caroo during the height of the Pandemic. The choices were great, boxes were bountiful, but that all changed in late 2021, so we decided to stop using their services in February. Review collected by and hosted on G2.com.

What do you dislike about Caroo?

Snack/box choices became quite limited, with a heavy push on only health-conscious items, eliminating many of our staff's favourites. The price went up as well. Review collected by and hosted on G2.com.

Response from Olivia Snyder of Caroo

Thank you for being a Caroo customer and sharing your valuable feedback! We're sorry to hear you didn't have the best experience. We understand that everyone's preferences differ which is why we now offer our CustomSwaps feature with most Caroo gifts. Recipients can see what's coming and swap for options that match their unique tastes and preferences. We hope you'll give us another try and experience this feature firsthand.

At your earliest convenience, please contact care@caroo.com. We’d love the opportunity to work toward better meeting your expectations!

Thank you again for your feedback.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Easy and great products!"
5/5
What do you like best about Caroo?

easy- no address needed, and the employee gets to pick what they want! Review collected by and hosted on G2.com.

What do you dislike about Caroo?

wish there were more options to choose from Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Easy Way to Thank Clients!"
5/5
What do you like best about Caroo?

Giving back to the community with every pur Review collected by and hosted on G2.com.

What do you dislike about Caroo?

Nothing - we've been enjoying the service Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Caroo Review"
3.5/5
What do you like best about Caroo?

I appreciated the customer service and personalization I was given. Overall very reasonable prices considering we had to ship internationally Review collected by and hosted on G2.com.

What do you dislike about Caroo?

It was somewhat time consuming to place the order. Being able to select options digitally would be prefered, especially for smaller orders. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Caroo Saves Time & Employees Love It!"
5/5
What do you like best about Caroo?

Customer Service is amazing. Very knowledgeable and easy to work with. Products are great quality and employees love the variety. Review collected by and hosted on G2.com.

What do you dislike about Caroo?

Takes a bit to ship from California to North Dakota. Review collected by and hosted on G2.com.