--- title: Caroo Reviews meta_title: 'Caroo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how Caroo works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 28 scale: '5' date_modified: '2026-08-07' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Caroo Reviews **Vendor:** Caroo **Category:** [Employee Recognition Software](https://www.g2.com/categories/employee-recognition) **Average Rating:** 4.3/5.0 **Total Reviews:** 28 ## About Caroo We envision a world where people experience deep connection at work through recognition. Our platform uncovers deep behavioral understanding of individual employee recognition needs, provides insight on when to recognize and makes it easy to send rewards employees actually want. All in one place. We believe… - Every employee deserves to be acknowledged for their impact - Recognition is most meaningful when it’s tailored to the individual - Recognition doesn’t have to be cumbersome or exorbitantly expensive to be truly magical - A culture of recognition should exist everywhere in an organization Caroo is woman and veteran founded and partners with various charities including Feeding America. Since 2015, Caroo has donated over 20 million meals and counting to families in need. To learn more, visit Caroo.com. ## Caroo Pros & Cons **What users like:** - Users love the **convenience** of Caroo for quickly sending digital gift cards to multiple recipients effortlessly. (1 reviews) - Users find Caroo's **helpful customer support** invaluable for checking order statuses and resolving issues efficiently. (1 reviews) - Users love the **flexibility of digital gift cards** from Caroo, allowing recipients to choose what they want. (1 reviews) - Users find Caroo's **quick digital gift card delivery** and helpful customer support to be highly beneficial. (1 reviews) - Users value the **quick sending of digital gift cards** with Caroo, allowing personalized options for recipients. (1 reviews) **What users dislike:** - Users find the **recipient choice and scheduled gifts feature** unsatisfactory, leading to frustration and service switch. (1 reviews) - Users find **scheduling issues** with Caroo's recipient choice frustrating, leading them to seek alternative services. (1 reviews) ## Caroo Reviews ### 1. Great option for digital gift cards **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Caroo?** Caroo is the best option I have found for quickly sending digital gift cards to a larger group, and it is great that the receipient can choose an option that works best for them. The customer support was also helpful when I needed to check the status of an order. **What do you dislike about Caroo?** In the past I have not found the receipient choice / scheduled gifts feature very strong / the user experience was annoying and ended up using a different service for this. **What problems is Caroo solving and how is that benefiting you?** sending digital gift cards quickly ### 2. So easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Caroo?** The represenatives were very nice when I need help. Super easy to use website with lots of option! **What do you dislike about Caroo?** Nothing, its amazing! Caroo hit it on the nail here! **What problems is Caroo solving and how is that benefiting you?** Its able to provide an abundance of options for gift cards, very easy for me and leaves everyone happy! ### 3. Snack Subscription for In Office Employees **Rating:** 4.0/5.0 stars **Reviewed by:** Jenn H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Caroo?** Love the ease and convenience of the Snack Subscriptions. Since returning to the office from lockdown, we have been providing snacks to our employees. The subscription process is easy - so far, we have had a good selection in line with what we were already providing. We like the email prompts reminding us of upcoming orders, customization option, and delivery to the office. Also, another reason our company chose the subscription is the 'initiative' to provide 10 meals to Feeding America for every box purchased. This ties into our Culture and we appreciate that platform! **What do you dislike about Caroo?** Honestly, a bit more expensive than buying bulk snacks (ie, Sam's Club or Amazon), but very convenient. We have found a happy medium in still supplementing some of our snacks through the 'bulk' method --- and after a couple times, refined our subscription frequency to a comfortable level. The few times we have had to reach out to customer service - reps were extremely prompt and reactive to assist us. **What problems is Caroo solving and how is that benefiting you?** We are providing snacks to our in-office employees, and the snack subscription box has made our need to visit the big box Club less frequent. Very convenient to have the boxes delivered and a regular schedule of snack deliveries. ### 4. A bit difficult administratively; excellent quality of products! **Rating:** 3.5/5.0 stars **Reviewed by:** Janice H. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Caroo?** The products I've purchased have been consistently far better than anticipated - exceptional really! Each box has been beyond perfect - the packaging is amazing and makes recipients feel so special as it is lovely, with a beautiful card and the gifts are so well wrapped. The food has been absolutely delicious. LOVE the products I've been able to gift to others! **What do you dislike about Caroo?** Administratively it is difficult. I still cannot find the status of several orders I placed. I've logged into my account, and the screen I used previously I can no longer find. I may not be the most proficient computer-user, but I'm certainly not dumb; I often think "it shouldn't be this difficult" to find whatever it is I'm trying to do. I'm not sure why this is the case. On the bright side, the reps from Caroo are always available to help. **What problems is Caroo solving and how is that benefiting you?** Caroo is helping to bring our department together; it gives us something to share with one another, to laugh about, to try together, and to enjoy. It's a morale-booster for sure! ### 5. Great for employee appreciation gifts **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Caroo?** This is a great and very easy platform to use for employee gifts. We have used them for several years and out employees love the surprise snacks. **What do you dislike about Caroo?** I do wish there was more options to customize at a lower price point. **What problems is Caroo solving and how is that benefiting you?** Employee morale and recognition ### 6. Company quarterly snack box **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Caroo?** variety of snacks and fun packaging; small portion size **What do you dislike about Caroo?** snack options are a bit esoteric (would like to see some more common options) **What problems is Caroo solving and how is that benefiting you?** giving staff members feeling of office culture and being taken care of ### 7. Keeping the Team Happy **Rating:** 4.0/5.0 stars **Reviewed by:** Chelsea C. | Workplace Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Caroo?** The customer service and the healthy snack choices **What do you dislike about Caroo?** I wish there was a way to automate it and put the onus on remote employees. **What problems is Caroo solving and how is that benefiting you?** Remote employee inclusion. Teammates are happier! ### 8. Caroo Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Caroo?** I appreciated the customer service and personalization I was given. Overall very reasonable prices considering we had to ship internationally **What do you dislike about Caroo?** It was somewhat time consuming to place the order. Being able to select options digitally would be prefered, especially for smaller orders. **What problems is Caroo solving and how is that benefiting you?** Caroo was able to ship a nondenominational end of the year holiday gift to our staff internationally ## Caroo Discussions - [What is Caroo used for?](https://www.g2.com/discussions/what-is-caroo-used-for) - 1 comment - [View Caroo pricing details and edition comparison](https://www.g2.com/products/caroo/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A27%3A40+-0500&secure%5Bsession_id%5D=b6eacba4-d1c4-4d5a-bd89-0b44170a02f1&secure%5Btoken%5D=33f63f7d1ea47b83f28abd2cb86235c2c9caa8057c5a04ce13142ad4b3fc9757&format=llm_user) ## Caroo Features **Platform Basics** - Reporting - Dashboard - Performance **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Content** - Process/Workflow Automation - File Sharing - Content Library **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Additional Functionality** - Employee Profiles - Goal Management - eCards - Incentive Management - Gamification - AI/Machine Learning - Leaderboards - Chat/Messaging - Budget Control - Mobile Access - Single Sign On - API - Peer-to-Peer Recognition - Employee Reward Programs - Customizable Templates - Ongoing Performance Tracking - Customizable Branding - Nominations - Recognition Tracking - Social Recognition - Awards Management - Engagement Tracking - Alerts/Notifications - Customizable Reports - Reminders - Rewards Catalog - Manager-to-Employee Recognition - 360 Degree Feedback - Commenting/Notes - Generative AI - AI Copilot - Multi-Language - Reporting/Analytics - Surveys & Feedback ## Top Caroo Alternatives - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews) - 4.7/5.0 (7,214 reviews) - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,527 reviews) - [Nectar](https://www.g2.com/products/nectar/reviews) - 4.7/5.0 (8,550 reviews)