--- title: Cargobase Reviews meta_title: 'Cargobase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 175 reviews by the users' company size, role or industry to find out how Cargobase works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 175 scale: '5' date_modified: '2026-07-17' parent_category: name: Distribution url: https://www.g2.com/categories/distribution --- # Cargobase Reviews **Vendor:** Cargobase **Category:** [Freight Management Software](https://www.g2.com/categories/freight-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 175 ## About Cargobase Founded in 2013, Cargobase is a global logistics software company whose mission is to simplify logistics for all. The solution: "Logistics Software That Works". Cargobase offers TMS lite, a Transportation Management System (TMS) that gets to the heart of what logistics professionals want – the versatility to manage various supply chain flows from end-to-end, coupled with the visibility to make better decisions from day one. TMS lite is used in 50 countries by listed companies and leading enterprise shippers across the Automotive, Electronics, Semiconductor, Fashion, Oil & Gas, Aviation, and Agricultural sectors. ## Cargobase Pros & Cons **What users like:** - Users appreciate the **exceptional customer support** of Cargobase, facilitating quick setups and tailored solutions for their needs. (2 reviews) - Users value the **ease of use** of Cargobase, making it quick to adopt and effective for managing shipments. (2 reviews) - Users value the **cost-saving benefits** of Cargobase as competition drives providers to offer better deals automatically. (1 reviews) - Users celebrate the **customization options** of Cargobase, enhancing efficiency and tailoring solutions to fit specific needs. (1 reviews) - Users value the **efficiency improvement** provided by Cargobase, simplifying shipment management and enhancing reporting capabilities. (1 reviews) - Features (1 reviews) - Options Variety (1 reviews) - Problem Solving (1 reviews) - Rate Negotiation (1 reviews) - Reporting (1 reviews) ## Cargobase Reviews ### 1. The tool has as cleary disposal of information, easy using and self learning. **Rating:** 4.5/5.0 stars **Reviewed by:** Giuliana C. | Analista de importação, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Cargobase?** The transparency of clear informations and allow to have all quotation for comparation into a single window. **What do you dislike about Cargobase?** on beggining we had some accessment issues but it was already solved. **Recommendations to others considering Cargobase:** I highly recommend Cargobase tool as a compliance tool on managing freight costs. **What problems is Cargobase solving and how is that benefiting you?** By using Cargobase we could reduce a lot number of e-mails about quotation questions/doubts and the biggest benefit is to have all quotation/providers working on the same base of information. **Official Response from Danielle Lin:** > Thank you for the lovely review, Giuliana! ### 2. Circle Joy **Rating:** 5.0/5.0 stars **Reviewed by:** Lemont W. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Cargobase?** Information and communication in 1 place **What do you dislike about Cargobase?** Notification settings updates. I'm still receiving emails for notifications I turned off **What problems is Cargobase solving and how is that benefiting you?** Central Location for loads. Navigation in the portal and on the road **Official Response from Danielle Lin:** > Thank you for your review, Lemont. Keeping all logistics information in one place is exactly what we pride ourselves for at Cargobase. We're glad to hear you enjoy it as well! Thank you for bringing our attention to the notification updates, we will investigate and improve on it. ### 3. The one where I rate Cargobase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Cargobase?** I like cargo base as a quoting platform, It is very intuitive and easy to use and to stay in contact with the client **What do you dislike about Cargobase?** Sometimes cargo base does not detect the route of the flight and it has to be provided by hand **Recommendations to others considering Cargobase:** Is much easier to keep an eye on the cargo base shipments **What problems is Cargobase solving and how is that benefiting you?** The process of quoting is very easy and quick **Official Response from Danielle Lin:** > Thank you for your feedback. We're glad to hear that you find our spot-buy features intuitive and easy to use. ### 4. User Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Cargobase?** Communicating all specifications on a shipment is quick, easy, and concise. **What do you dislike about Cargobase?** Nothing I dislike, or would want to be different **Recommendations to others considering Cargobase:** Ensure you use all the capabilities Cargobase has to offer **What problems is Cargobase solving and how is that benefiting you?** Cargobasae allows us to access all information in one spot, easy to read and understand. It allows us communicate all specifications of an option quickly and easily, as well as get a response in a timley manner. **Official Response from Danielle Lin:** > Thank you for your review. Our team is happy to hear that Cargobase is able centralise and simplify your communications. ### 5. About 4 years experience with CB as a logistics provider. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Cargobase?** EDI Cargobase with Gmail chats with clients billing **What do you dislike about Cargobase?** Add mandatory sections, such as pickup reference and point in contacts. **Recommendations to others considering Cargobase:** Go down to the full details / chat with the customer **What problems is Cargobase solving and how is that benefiting you?** connection with clients/new / old **Official Response from Danielle Lin:** > Thank you for the positive feedback! ### 6. Perfect system **Rating:** 5.0/5.0 stars **Reviewed by:** Andrey D. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Cargobase?** Easy to use , clear requests, best chat with customers **What do you dislike about Cargobase?** No have something what I can say you should to improve **What problems is Cargobase solving and how is that benefiting you?** We are working with our customers **Official Response from Danielle Lin:** > Thank you for the lovely review, Andrey. ### 7. Reporting data is useful. **Rating:** 3.5/5.0 stars **Reviewed by:** Syahdanial S. | Logistic Coordination, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Cargobase?** - Reporting data is useful. - Compare rate easier. **What do you dislike about Cargobase?** - Only gather the quotations that are listed. It would be better if the cargo base could provide another vendor solution as well. **What problems is Cargobase solving and how is that benefiting you?** - easier to compare quotation **Official Response from Danielle Lin:** > Thank you for taking your time to leave us a review, Syahdaniel. We're happy to hear that you found our reporting data useful. Regarding gathering more quotations, it is possible with respective setup. Our support team is here to help! ### 8. Very transparent IT setup where we can upload our rates and no one will be able to see the same **Rating:** 5.0/5.0 stars **Reviewed by:** Neelendra D. | K, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about Cargobase?** Very User Friendly and very easy to understand and uplaod all the information **What do you dislike about Cargobase?** Not able to know our ranks so in case of cushion we can improve our offer **Recommendations to others considering Cargobase:** Excellent Too for Freight Management and Cargo Tracking along with Documentation Management all at one place. **What problems is Cargobase solving and how is that benefiting you?** This gives equal chance to everyone to quote. In single mail all users get the RFQ **Official Response from Danielle Lin:** > Thank you so much for your feedback, Neelendra. Indeed, a all-in-one transportation management system (TMS) is what we pride ourselves for! Glad to hear that you find it beneficial too. ### 9. Smooth and assessible. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Cargobase?** Easy navigation, ease of use. Support team is highly responsive to enquires and response time is quick. **What do you dislike about Cargobase?** None that I can think of, I have not had any issues when utilising the tool. **What problems is Cargobase solving and how is that benefiting you?** Billing issues, however the only negative experience is direct from my customer. **Official Response from Danielle Lin:** > Thank you for the review. Glad that you enjoyed our system and customer support. ### 10. Efficient System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Cargobase?** User-friendly system Clear direction and Self Explanatory. **What do you dislike about Cargobase?** The tutorial video was blocked because it is Vemio. Wish there are some other ways to access tutorials. **Recommendations to others considering Cargobase:** Simplify the process and easy to manage the tasks **What problems is Cargobase solving and how is that benefiting you?** Solution to multiple email RFQ causing confusion. **Official Response from Danielle Lin:** > Thank you for your feedback. Happy to hear that you found our system efficient and friendly. If you'd like to get support or tutorial, our support team is here to help! ### 11. I don't have much experience yet, its my first day so I am still getting acclimated to the platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Cargobase?** The Charters, I like quoting Charters and expedited shipments. i like that they have plenty of these offers **What do you dislike about Cargobase?** The process is a little tedious at times. Wish it were simpler and faster **What problems is Cargobase solving and how is that benefiting you?** I am increasing our revenue with our client. More shipments to quote more opportunity to make money **Official Response from Danielle Lin:** > Thank you for taking your time to leave us a review. We’re glad to hear that Cargobase is supporting your journey to grow your clients and revenue! With regards to working more efficiently, Cargobase is in the process of releasing some exciting features. We would love to hear from you on how to further improve the Cargobase platform – Let’s talk! ### 12. Easy to understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Cargobase?** The best is the imagen of it, as per I am visual for me it is easy to understand the information and what is looking for my client. **What do you dislike about Cargobase?** Well, it is not things I dislike but if you can improve it, add a field with the kind of truck the client needs **Recommendations to others considering Cargobase:** Just add some fields of information requirements as type of truck **What problems is Cargobase solving and how is that benefiting you?** The benefit, I think that it is a faster quick to get quotes for different shipments **Official Response from Danielle Lin:** > Thank you for taking the time to review us. We're happy to hear that you found our interface easy to understand -- it is our mission to make complex logistics process simple! ### 13. Very user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2022 **What do you like best about Cargobase?** Ease of use when inputting quotes and updates **What do you dislike about Cargobase?** There are no dislikes. CargoBase Team is very responsive **What problems is Cargobase solving and how is that benefiting you?** From a time perspective, they make it easy to do business **Official Response from Danielle Lin:** > Thank you for your positive review! Happy to hear that Cargobase makes doing business more efficient! ### 14. Good support tool for Premium Freight bookings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Cargobase?** Global scalable, easy to use, short implementation time needed. **What do you dislike about Cargobase?** Search options are not always covering all parts of a shipment, makes it sometimes complicated to search for a specific item. **What problems is Cargobase solving and how is that benefiting you?** All international short term shipments ( emergency freight ) is covered by Cargobase. A big benefit is getting proposals from different providers in a short timeframe without contacting each company by itself. Easy comparison for pricing / timing before decision been made. ### 15. Excellent onboarding experience so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Cargobase?** The platform is very user-friendly. The onboarding process was easy. The team was very helpful. The competitive bidding process drives better rates from carriers. The comment section to communicate with carriers is helpful! **What do you dislike about Cargobase?** I would like to see a customer service team reachable by phone for extra support when needed. Also, would like to see an awards team to help get shipments awarded quicker and support when issues arise by phone. And, contact us to discuss options when we are unable to find a carrier. **What problems is Cargobase solving and how is that benefiting you?** Less emails to individual brokers to set up shipments - Savings ### 16. Excellent and friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Cargobase?** It is easy to quote, fast and reliable when quoting **What do you dislike about Cargobase?** That when a shipment is given to another provider we do not know if its been given to someone else or if they just deleted the shipment **Recommendations to others considering Cargobase:** As mentioned above is a very friendly platform and with several helpful reports to run. **What problems is Cargobase solving and how is that benefiting you?** I like the available reports, that helps to get a better control when quoting **Official Response from Danielle Lin:** > Thank you for your feedback. We are delighted to hear that you found Cargobase easy, fast, and reliable! ### 17. Good solution in a transport market **Rating:** 5.0/5.0 stars **Reviewed by:** Justyna S. | Inbound Deployment Leader for Eastern Europe & Russia, Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Cargobase?** User friendly, 24/7 support, complex service, huge carriers data base, SImply process **What do you dislike about Cargobase?** Invoicing process not fully synchronised with our system. **Recommendations to others considering Cargobase:** Useful tool to support express transports **What problems is Cargobase solving and how is that benefiting you?** Express transports, additional volume **Official Response from Danielle Lin:** > Thank you for the review, Justyna! ### 18. Organized and user friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2022 **What do you like best about Cargobase?** All information is readily available and the website is not overloaded with tabs and links. **What do you dislike about Cargobase?** I don't have any suggestions at this time, the website looks well. **What problems is Cargobase solving and how is that benefiting you?** I believe this process is efficient for quoting as provided information makes the process move forward rather than reaching back to request further basic information. **Official Response from Danielle Lin:** > Thank you for your feedback. Making information available and simple to understand is what we pride ourselves with our product too. Glad to hear you found it beneficial! ### 19. The portal works great just some issues when submitting a new address **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2022 **What do you like best about Cargobase?** Easiness to use communication with the carriers **What do you dislike about Cargobase?** errors while submitting new addresses Example: Zipcode not matching when it is **What problems is Cargobase solving and how is that benefiting you?** Track of expedited shipments **Official Response from Danielle Lin:** > Thank you for your review. We’re glad to hear that Cargobase is able to help you communicate with carriers with ease. With regards to zip code and city mapping, please reach out to our support team for help. We’d be happy to look into this to get a resolution so let’s set up a call to discuss in more details. ### 20. Easy tool & great for reducing freight cost! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Cargobase?** Easiness of the tool. Many logistics service providers who can quote ensuring competition resulting in lower freight cost overall. Tracking function is great as well. **What do you dislike about Cargobase?** Overall the tool is great! At this moment I do not see anything what I dislike. Keep updating and developing more and more functionalities to add even more value to your customers. **What problems is Cargobase solving and how is that benefiting you?** We are using Cargobase mainly for premium freights, hand carries etc. By using Cargobase we are able to get more quotations from different logistics companies resulting in more competition and therefore lower cost. **Official Response from Danielle Lin:** > Thank you for the positive review! ### 21. Cargobase is Amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Don H. | Project Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Cargobase?** The shipping information input layout is very user-friendly and seamlessly efficient. **What do you dislike about Cargobase?** Shipping updates are slow and not in real time. **Recommendations to others considering Cargobase:** Cargobase is a very effective and efficient logistical system. **What problems is Cargobase solving and how is that benefiting you?** I'm solving my department international shipping request with Cargobase.,. **Official Response from Danielle Lin:** > Thank you for taking your time to leave us a review – you are amazing too, Don! With regards to tracking, Cargobase does offer logistics service providers the ability to update shipment status. The Cargobase product team is also working on extending tracking automation to more logistics service partners to provide real-time status updates - Stay tuned! ### 22. Make more complicate to my work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about Cargobase?** The notification about the new shipment! **What do you dislike about Cargobase?** Cargobase is pushing me to quote everything **Recommendations to others considering Cargobase:** Please, shows to us, the tipe of the shipments and the way of transportation ( air, Sea, road) **What problems is Cargobase solving and how is that benefiting you?** This is just additional work for me, nothing else **Official Response from Danielle Lin:** > Thank you for taking your time to leave us a review. We'd love to hear how we can help to make it more efficient -- let's chat! ### 23. SEA and Oceania Supply Chain Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano S. | SEA and Oceania Supply Chain Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Cargobase?** Easy to use, very intuitive, customer service 24 hrs around the world, mobile apps **What do you dislike about Cargobase?** Missing vessel and container tracking which really needed **What problems is Cargobase solving and how is that benefiting you?** Spot RFQs, invoice matching, ongoing shipment visibility, mobile apps **Official Response from Danielle Lin:** > Thank you for taking your time to review, Stefano. We’re thrilled to hear you love our ease of use and stellar customer service! Thanks for your feedback concerning vessel and container tracking. Cargobase does offer logistics service providers the ability to update vessel and container details on the platform. We also have real time update features coming up soon. Stay tuned! ### 24. good one **Rating:** 5.0/5.0 stars **Reviewed by:** Cristina R. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Cargobase?** on time information, details information **What do you dislike about Cargobase?** from my opinion nothing missing. nothing to dislike. **What problems is Cargobase solving and how is that benefiting you?** chat directly with customer. ### 25. your clients are not well informed how to use the Cargobase tools **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Cargobase?** Flight Tracking helps us a lot to keep the client updated **What do you dislike about Cargobase?** the clients doesn't know the difference between the freight mode **What problems is Cargobase solving and how is that benefiting you?** nothing **Official Response from Danielle Lin:** > Thank you for the feedback. We have inputs from both clients and service providers. Our team would love to hear your thoughts on how we can improve -- let's talk! :) ## Cargobase Discussions - [HOW DO I?](https://www.g2.com/discussions/cargobase-how-do-i) - 1 comment, 1 upvote - [can we link with shipping line website ?](https://www.g2.com/discussions/can-we-link-with-shipping-line-website) - 1 comment, 1 upvote - [View Cargobase pricing details and edition comparison](https://www.g2.com/products/cargobase/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+06%3A19%3A08+-0500&secure%5Bsession_id%5D=f15487d0-bbb9-490c-b837-410256110afd&secure%5Btoken%5D=cfbed97f5b169871a8ef62fc4b439a0d4879b4b84c48baaa62d5eb554da8ea17&format=llm_user) ## Cargobase Features **Carrier Management** - Carrier Information - Evaluation - Performance **Fleet Optimization** - Load Optimization - Route Planning - Carrier Selection - Tracking **Freight Modes** - Definitions - Pricing - Selection **Visibility** - Notifications - ETAs - In Transit **Customer Management** - Customer Portal - Quotes - Documents **Transportation** - Modes - Yard Management - Freight Invoice - Planning **Integrations** - Warehouse management systems - ERP Systems - Accounting **Analytics** - Performance - Driver performance - Actionable insights ## Top Cargobase Alternatives - [Descartes Aljex](https://www.g2.com/products/descartes-aljex/reviews) - 4.6/5.0 (423 reviews) - [GoComet](https://www.g2.com/products/gocomet/reviews) - 4.9/5.0 (238 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)