--- title: CareVoyant Reviews meta_title: 'CareVoyant Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 83 reviews by the users' company size, role or industry to find out how CareVoyant works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 83 scale: '5' date_modified: '2026-08-11' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # CareVoyant Reviews **Vendor:** CareVoyant **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 83 ## About CareVoyant CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency. ## CareVoyant Pros & Cons **What users like:** - Users highlight the **ease of use** of CareVoyant, making training and charting straightforward and efficient. (7 reviews) - Users appreciate the **knowledgeable and patient customer support** of CareVoyant, enhancing their learning and usage experience. (5 reviews) - Users appreciate the **ease of use** of CareVoyant, allowing for quick comprehension and efficient workflows. (4 reviews) - Users appreciate the **easy and convenient billing process** with CareVoyant, especially for Medicaid using uploads. (2 reviews) - Users value the **customization options** in CareVoyant, accommodating diverse needs for different business operations effectively. (2 reviews) - Users praise CareVoyant for its **efficiency in documentation and essential functions** , streamlining care and billing processes seamlessly. (2 reviews) - Form Customization (2 reviews) - Regular Updates (2 reviews) - Response Speed (2 reviews) - Users commend the **support staff's professionalism** , noting their helpfulness, patience, and friendliness in implementations. (2 reviews) **What users dislike:** - Users experience **frequent updates** that can complicate usage and create challenges in their daily tasks. (3 reviews) - Users express frustration with the **limited features** of CareVoyant, particularly in patient information management and medication updates. (3 reviews) - Users experience **poor customer support** , facing issues with unclear communication and slow resolution times impacting system functionality. (2 reviews) - Users experience **software bugs** in CareVoyant that can be confusing, but support staff helps address these issues. (2 reviews) - Users express concern over **billing issues** that complicate their overall experience with CareVoyant. (1 reviews) - Users often find **complex navigation** in CareVoyant, making simple tasks and report customization frustratingly difficult. (1 reviews) - Data Management Issues (1 reviews) - Implementation Challenges (1 reviews) - Inefficient Reporting (1 reviews) - Limited Access (1 reviews) ## CareVoyant Reviews ### 1. Flexible and Easy to Work With **Rating:** 4.0/5.0 stars **Reviewed by:** James J. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about CareVoyant?** CareVoyant has great customer service. They are flexible, easy to talk to and have helped us in so many ways. Their new browser model is also amazing. While the new platform is still being fully developed, what they have released is user friendly and looks good. **What do you dislike about CareVoyant?** The older version of the system can be clunky and a little more difficult to navigate. However, their transition to using a browser is fixing that issue. **Recommendations to others considering CareVoyant:** CareVoyant is great program for anyone looking to set up multiple service branches within their company. Even if you only provide one service type, they are great to work with. They are well established in the Home Health world and have a great billing set up. For years, our company used the program only for those two things. We have recently started moving forward with more clinical abilities for mental health services. CareVoyant has worked with us every step of the way. They provide us with suggestions, training, and create enhancements based on our requests. **What problems is CareVoyant solving and how is that benefiting you?** Our company is unique. Meaning that we have multiple lines of business and not all of our services are "conventional." CareVoyant has worked with us every step of the way. They are willing to train us, add new features and make edits to current features when possible. ### 2. Trainer for Partner Company Review CareVoyan **Rating:** 3.0/5.0 stars **Reviewed by:** Molly J. M. | Instructor - Principles of Selling, Principles of Marketing and Intro to Business, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** CareVoyant has allowed us to put suggestions for writing documentation. This has been a tremendous help to our staff. From my understanding CareVoyant listens to our customization requests and works hard to meet them. **What do you dislike about CareVoyant?** Currently we are not able to have CV automatically calculate time in and time out and total time for employees. This is a feature that is needed by our supervisors. I would also like CV to have some training videos specific to the features we have as a company. Currently we make our own, but our training team is no expert on technology. **What problems is CareVoyant solving and how is that benefiting you?** We are working to solve communication issues between departments and documentation problems for staff. Again, having built in text builder in the system has been a huge benefit for staff. ### 3. Growing in knowing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2020 **What do you like best about CareVoyant?** The ease of creating an EHR while I was an Administrative Assistant. Now that I'm a Biller, I like all the options found on the inquiry screen. I'm constantly learning the benefits of all the options. I also am looking forward to trying things I haven't before, such as attaching reports to the EHR. This should enable our collections process to be consistent and easily seen by the Front Office staff. **What do you dislike about CareVoyant?** I'm finding discrepancies on the inquiry screen with the Provider Remits. I'm hoping on-boarding with WayStar will help. I also don't care for the way the secondary claims process. But in all fairness, I am only learning that process now. **Recommendations to others considering CareVoyant:** Know what you'd like the software to do, watch as many webinars that pertain to your business and then ask questions you still have concerns about. **What problems is CareVoyant solving and how is that benefiting you?** Being able to compare claims via the claims history. Each ins company seems to have different claim requirements and looking at the history enables me to see how the insurance plan has paid in the past and currently. j While working in billing and handling AR, the reports I can run help to keep me organized and on track. I did just get my login to the Zen desk and will utilize any webinars there too. ### 4. Easy to navigate and understand! Awesome Trainer!! **Rating:** 5.0/5.0 stars **Reviewed by:** SaVannah R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** I absolutely love that all of our tasks can be done in one place without any doubt. Utilizing this system has been a breeze. Staff and Myself have found that utilizing this program vs. paper is easier and less work and or worry. **What do you dislike about CareVoyant?** Honestly I have not came across anything that has frustrated me. This system has not failed me :) **Recommendations to others considering CareVoyant:** I have not utilized any other EHR system but CareVoyant has everything you need at your fingertips! CareVoyant is very easy to navigate and has helped us go paperless. My staff and Myself have nothing negative to say about the system! I would give a 5 out of 5 stars for sure! **What problems is CareVoyant solving and how is that benefiting you?** All of our schedules and appointments can be found in the same spot and we do not have papers all around us nor do we have to file them any longer! ### 5. ReliableBilling Software Getting Better and Better **Rating:** 4.0/5.0 stars **Reviewed by:** Jim S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** Software is very reliable and helps you to bill insurance. Lots of great reports available. More bells and whistles on their way which will make the software even better. **What do you dislike about CareVoyant?** Updates should help make the software run even faster and give even more useful reports. Software is specifically made for Home Health Care Industry though many use it for other healthcare groups such as Laboratories. **Recommendations to others considering CareVoyant:** If you are in the Home healthcare industry this is definitely for you. **What problems is CareVoyant solving and how is that benefiting you?** Carevoyant keeps track of all claims billed and it is easy to do charge adjustments when you need to fix a clam. Is very reliable. ### 6. Director of Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Dean S. | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about CareVoyant?** The CareVoyant solution covers all our home care processes, beginning with new patient intakes, real-time scheduling and reporting, maintaining patient charts, processing claims, receiving remittance, maintaining patient financial accounts, maintaining caregiver records, and interfacing with Dynamics for payroll and general ledger accounts. The software remains current with federal Medicare standards, yet is flexible enough to support state regulations for any skilled or non-skilled services. The software supports key feature as: 1) Remote electronic patient charting for nurses while in the patients' homes 2) Submitting claims and receiving remittance reports electronically and automatically applying them to the patient accounts 3) Telephony and other electronic visit verification solutions 4) Creating and submitting Oasis to CMS 5) Patient and Employee portals, along with internal messaging services for employees 6) Ability to customize reports in-house or with outside assistance CareVoyant Tech Support has been awesome addressing our issues as they arise or assisting with new/updated features. Selective training is available upon request. **What do you dislike about CareVoyant?** While CareVoyant is working on updating existing documentation, there is a need for more detailed tutorials and documentation. **Recommendations to others considering CareVoyant:** With all this software capabilities, there is a learning curve which should be anticipated where I highly recommend a "team approach." Initially, the key in-house persons to include are: 1) administrator which will perform a majority of the "behind the scenes" setups, 2) an operations persons who understands the company processes, and 3) an experienced clinician (DON or clinical manager) who understands the clinical processes. As time progresses, the team will include at least one well-versed person for each major CareVoyant task (e.g. setting up employees, setting up client charts, processing claims, processing payroll, etc.) as a referral sources for new CareVoyant users. **What problems is CareVoyant solving and how is that benefiting you?** The current challenge is with the federally mandated electronic verification visits (EVV) which affects claims. Though the required data to collect is set, there is no standard how each state will collect and process this data. States select their own vendors and CareVoyant needs to address their individual requirements in order to be an approved EVV vendor. The CareVoyant solution fulfills the EVV requirement by providing employees with a smartphone mobile app, telephony, and/or electronic keys which is integrated into their software. The benefit will be extremely beneficial where: 1) Real time verification will reduced the potential for fraud and/or abuse 2) Currently, verifying employee schedules is a manual process, which consumes many hours. Since CareVoyant EVV is integrated with scheduling, automatically verifying schedules will greatly reduce these hours. 3) Scheduling issues can be addressed on a daily, not weekly, basis. 4) Since schedule verification will be quicker, this means creating and submitting claims can be more timely. ### 7. Great home health software! **Rating:** 5.0/5.0 stars **Reviewed by:** Cindy M. | Home Health Business Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about CareVoyant?** It has a lot of features and useful reports, the support team is really responsive. All questions are answered. **What do you dislike about CareVoyant?** Because there are so many features in CareVoyant, there needs to be a digital instruction manual or videos to teach folks how to use CareVoyant. Sometimes we don't know how to do something or we do it so rarely that we forget how. **What problems is CareVoyant solving and how is that benefiting you?** We partnered to test Web. It's been a great experience and our feedback is addressed in a welcoming and positive way. It's nice to see the new features offered and have input on how t0 improve field efficiency. Great team to work with! ### 8. CareVoyant review **Rating:** 4.5/5.0 stars **Reviewed by:** Erick B. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about CareVoyant?** The ability to be able to schedule out clients, have documentation done on those schedules and then go right to billing and sending off to our clearing house to submit payment **What do you dislike about CareVoyant?** The requirement to buy their modules separately instead of it be an all inclusive package **Recommendations to others considering CareVoyant:** Verify that the system is going to fully work how you want it and to be clear with what you want out of the system **What problems is CareVoyant solving and how is that benefiting you?** We have been able to improve our billing and documenting in a more timely fashion compared to waiting for paper notes to be completed and told we can bill. It better links everything together ### 9. A lot of options and great support **Rating:** 3.5/5.0 stars **Reviewed by:** Megan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about CareVoyant?** We are able to request enhancements based on our agency's needs and they are very accommodating. Also the support we receive is very timely. **What do you dislike about CareVoyant?** There are so many options in the main site that we don't know how to fully use yet, and it's not that intuitive. **Recommendations to others considering CareVoyant:** Take a look at the Web Scheduling site, it is easy to use and navigate, and our employees were blown away with it. It has allowed us to make big procedural changes in our agency and free up time for so many of our schedulers. This newer site is so easy to use. **What problems is CareVoyant solving and how is that benefiting you?** We are able to do electronic billing now with CareVoyant, which is reducing time and errors. We have been able to streamline several of our processes and become paperless in so many areas that we were not before. ### 10. CareVoyant Review **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle E. | Global HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2020 **What do you like best about CareVoyant?** User friendly, allows for coordinator to filter staffing and offer shifts to those who best fit the shift parameters. Allows for information to be relayed from office staff to field staff easily. **What do you dislike about CareVoyant?** Bit of a learning curve as it is very different from other scheduling soft-wear that I have used in the past. **What problems is CareVoyant solving and how is that benefiting you?** Field staff have access to their schedules, helps with holding them accountable for meeting their scheduled commitments and cuts down on No Call/No Show visits. ### 11. Billing Assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** I like the many filter options for pulling reports **What do you dislike about CareVoyant?** I dislike how there can be multiple ways to complete "jobs" within CV. Having more than one way to do things can be confusing at times. **Recommendations to others considering CareVoyant:** Make sure to note when you are able to find "shortcuts" that can make some processes easier and more streamlined. It takes a while to learn the inside "tricks" - but once you do- CV is capable of a vast variety of billing needs and tracking needs. A complete health care management system. **What problems is CareVoyant solving and how is that benefiting you?** I am able to pull many reports for clients which helps solve an array of problems and this would also be considered a benefit as well. ### 12. Care Voyant review **Rating:** 4.5/5.0 stars **Reviewed by:** Paige T. | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** Care Voyant is very responsive to questions we have regarding the system. When the system works as intended it is very user friendly and easy to navigate. Schedule view is easy to read and I like that you can view a month at a time. **What do you dislike about CareVoyant?** When upgrades happen, there are usually glitches that we have to work through. Some parts of the system are still a work in progress and Care Voyant is working hard to get those things addressed **What problems is CareVoyant solving and how is that benefiting you?** Being able to see in actual time if nurses have clocked in or not. Being able to monitor authorizations and not going over the authorizations. Looking at nurses documentation whenever I need to. ### 13. Customer Support separates CareVoyant from the rest **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about CareVoyant?** CareVoyant has a great support system. They are quick to respond, help identify problems and solutions, and work fast to implement. There are so many unique set-ups for our clients and CV is able to handle them all. System is functional and always improving. We provide billing services for physician groups the range across the spectrum. **What do you dislike about CareVoyant?** The reporting feature could be a little more user friendly. The report package and the ability to create custom reports is great but when exported to Excel, they take some minor format changes to be able to work with them. It is a minor inconvenience **What problems is CareVoyant solving and how is that benefiting you?** We have a client that has around 10,000 charges a month. It would have been impossible to manually enter all demo information from the Hospital System so CareVoyant worked with the Hospital to create an HL7 file that CV was able to absorb saving countless FTE hours.We were also able to set-up direct charge feeds into CV. This means at the time I am writing this, we no longer manually enter demographic or charge information, just manage the process. ### 14. Change can be challenging but, Care Voyant has always been quick to respond. **Rating:** 4.5/5.0 stars **Reviewed by:** Jen D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** Scheduling is very user friendly. Having the opportunity to copy and paste shifts has been a blessing! **What do you dislike about CareVoyant?** When there are updates, it fixes a couple things but, then causes other issues that were not there previously. **What problems is CareVoyant solving and how is that benefiting you?** Over authorization for clients and servicing clients without an authorization. Also being more intune with the schedules and call offs. ### 15. Optimae Home Health, Central Iowa, Office **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** Easy to re-assign and move home health visits. Access to view clinical notes directly from the verification screen. **What do you dislike about CareVoyant?** Updates to the software generally cause delays due to further fixes needed after the updates. **Recommendations to others considering CareVoyant:** Give feedback whenever you are asked, the CareVoyant team is very responsive to customer input. **What problems is CareVoyant solving and how is that benefiting you?** We are currently implementing some HR tracking into CV. This will allow us to have automatic reminders when certain HR tasks are due, for example if a filed staff's CPR is about to expire and needs to be renewed. ### 16. Service Coordinator Chart work and documentation **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa C. | S, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** Stream lining the documentation and scheduling systems will be a big step for us! **What do you dislike about CareVoyant?** The learning process for this system will take some time for the staff that are not as computer savvy as the majority of the staff **Recommendations to others considering CareVoyant:** its a great system to learn when switching to Electronic health records. The support team has help tremendously when problem solving for our company. **What problems is CareVoyant solving and how is that benefiting you?** moving on to an electronic system to eliminate the issue of missing paperwork. ### 17. Does it's job **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** The reporting features are fantastic. CareVoyant is always adding tools to let us look at information in a usable way. **What do you dislike about CareVoyant?** Sometimes there is more than one way to complete a task, but only one way gets the desired results. Some of the UI features are inconsistently named or positioned. There are a few things that seem to take more steps than is really necessary. **Recommendations to others considering CareVoyant:** CareVoyant is very flexible and can handle a wide variety of business models. **What problems is CareVoyant solving and how is that benefiting you?** It's great to be able to have all of our business lines under one piece of software for scheduling, billing and payments. ### 18. Is is faster to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jodi R. | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** I think the scheduling for my staff. Checking documentation. **What do you dislike about CareVoyant?** At times when Care Voyant goes down and you have a hard time getting reconnected. **What problems is CareVoyant solving and how is that benefiting you?** It is paperless, It is faster to get our jobs done and easier to find the areas that are needed without looking all over. ### 19. very informative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** the step by step instructions. actually being able to view on the screen the steps **What do you dislike about CareVoyant?** I liked it all. she did a good job of showing the steps **Recommendations to others considering CareVoyant:** it is doing well **What problems is CareVoyant solving and how is that benefiting you?** I do the billing and I enjoy figuring out the whys of how CareVoyant works. ### 20. Carevoyant Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 25, 2020 **What do you like best about CareVoyant?** I can get through the processes faster than normal software currently using. **What do you dislike about CareVoyant?** We are still having issues an submit lots of tickets weekly. **Recommendations to others considering CareVoyant:** Support team is amazing and willing to help you learn the software. **What problems is CareVoyant solving and how is that benefiting you?** The support team is amazing and always there to help us ### 21. New to CareVoyant **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about CareVoyant?** The best feature so far in my opinion is the CV Web App grid for verifying paying and billing. **What do you dislike about CareVoyant?** Seems as though there are many process steps to complete a task. **What problems is CareVoyant solving and how is that benefiting you?** Over-delivery of our services has improved since first day of CareVoyant. ### 22. CV Review **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2020 **What do you like best about CareVoyant?** Reporting features are the most useful feature. **What do you dislike about CareVoyant?** Lack of communication in between service provision lines **Recommendations to others considering CareVoyant:** To have plenty of education about the systems and processes before implementation. **What problems is CareVoyant solving and how is that benefiting you?** Electronic Health records implementation ### 23. I find Carvoyant easy to nevigate through and learn very quickly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** Very easy tip navigate and find what I need **What do you dislike about CareVoyant?** I can't think of anything I dislike first learning was a little difficult **What problems is CareVoyant solving and how is that benefiting you?** I have been able to troubleshoot and navigate through on my own ### 24. Long-time very satisfied client of CareVoyant for 20+ years. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about CareVoyant?** From a billing standpoint, easy to use and efficient. Excellent customer service. CareVoyant is very responsive to its’ customers’ needs and is constantly updating its’ software to meet to today’s challenges. **What do you dislike about CareVoyant?** The “canned” reports are good, however I wish the reporting had more filters for better customization. **What problems is CareVoyant solving and how is that benefiting you?** N/A ### 25. Phoenix **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda S. | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** Viewability and being able to see things in real time **What do you dislike about CareVoyant?** Seems to be a lot of clicking around to complete **What problems is CareVoyant solving and how is that benefiting you?** providing electronic charting which gives real time results between office and field staff ### 26. Friendly company **Rating:** 4.0/5.0 stars **Reviewed by:** Chau P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about CareVoyant?** I think the leadership and the people working there have their intentions in the right place. There are improvements needed, but they are working hard to solve the issues. I also like their reports capabilities. **What do you dislike about CareVoyant?** Remote access and processing seems to lag sometimes. **What problems is CareVoyant solving and how is that benefiting you?** All in one solution ### 27. Care Voyant works with their clients to make sure the system is working best for everyone. **Rating:** 4.5/5.0 stars **Reviewed by:** Tracy T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about CareVoyant?** Support is very responsive and easy to work with. **What do you dislike about CareVoyant?** Insurance setup is a little time consuming. **What problems is CareVoyant solving and how is that benefiting you?** Care Voyant has worked with us to add the plan phone numbers to the reports so that it will make working the AR more seamless. ### 28. CV is a high functioning software for homecare. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2020 **What do you like best about CareVoyant?** The detail in which the data is displayed and stored. **What do you dislike about CareVoyant?** The CareVoyant support is lacking. They have improved over the years, but could still use some improvement. **What problems is CareVoyant solving and how is that benefiting you?** We need some additional canned reports or the ability to build reports based on data stored in the system without having to get a sequel report built. ### 29. A lot of abliity to personalize **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2020 **What do you like best about CareVoyant?** I like that we can personalize this system to meet the needs of all of our programs **What do you dislike about CareVoyant?** It can be difficult to see the program on smaller devices **What problems is CareVoyant solving and how is that benefiting you?** with different departments and one system it can be tricky. This system works across a number of areas ### 30. CareVoyant is pretty easy to work in. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** I like that they can make it so people cant accidentally delete things or change things. **What do you dislike about CareVoyant?** Sometimes it takes a lot of clicks to get to something. **Recommendations to others considering CareVoyant:** I think CareVoyant is easy to use, and not too confusing. **What problems is CareVoyant solving and how is that benefiting you?** I like the reports you can get. ### 31. Great system but need an outline like a help guide for new employees **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2020 **What do you like best about CareVoyant?** Tracking and organization is the best. I like how it shows the details i need **What do you dislike about CareVoyant?** The speed of one can make the system run slow **What problems is CareVoyant solving and how is that benefiting you?** Auditing and keeping track of accounts. When not billed we are able to see which need to be updated. ### 32. Great software for Private Duty medical and personal care **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about CareVoyant?** EVV features, scheduling and clinical records **What do you dislike about CareVoyant?** Nothing as such to dislike. The regular updates are a bonus **What problems is CareVoyant solving and how is that benefiting you?** Compliance, caregiver utilisation through scheduling, EVV Improved collections, better workforce utilisation, improved profitability. All records in one software ### 33. CareVoyant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about CareVoyant?** CareVoyant helps me keep accounts and clients accurate and helps to provide the privacy that we require with all of our clients. **What do you dislike about CareVoyant?** I don't really dislike anything, however being able to switch from account to account more effectively would be great. **What problems is CareVoyant solving and how is that benefiting you?** I used the software while working with several clients to help keep their information private and accurate. ## CareVoyant Discussions - [What is CareVoyant used for?](https://www.g2.com/discussions/what-is-carevoyant-used-for) - [View CareVoyant pricing details and edition comparison](https://www.g2.com/products/carevoyant-carevoyant/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A46%3A32+-0500&secure%5Bsession_id%5D=add86449-58f8-41fd-b6db-44409dcbb423&secure%5Btoken%5D=1ea39a5abc7608edb4a3c79b60985695505c04c1c7388fecab302a6bb6bdeda0&format=llm_user) ## CareVoyant Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration - Claims Management - Referral Management - Patient Records Management - Appointment Management - Medication Management - Assessment Management - Communication Management - Insurance Management - Payroll Management - Compliance Management - Document Management - Calendar Management - Task Management - Knowledge Base Management - Workflow Management - Care Plan Management - Client Management - Records Management - Invoice Management - Forms Management - Real-Time Data - Task Scheduling - Activity Tracking **Agentic AI - Medical Billing** - Natural Language Interaction **Additional Functionality** - Workflow Management - Charting - Practice Management - Secure Data Storage - Customizable Dashboard - Generative AI - Scheduling - Invoice History - HIPAA Compliant - Electronic Payments - Online Intake Forms - Dunning Management - Records Management - Reminders - Credit Card Processing - Accounting - Document Management - E-Prescribing - Remittance Advice - PACS Integration - Customizable Templates - Historical Reporting - Compliance Tracking - Billing & Invoicing - Claims Management - Data Import/Export - Live Chat - Code & Charge Entry - Financial Management - Reporting & Statistics - Claims Scrubbing - Quotes/Estimates - Activity Dashboard - Customizable Reports - API - Self Service Portal - Real-Time Reporting - Appointment Management - Insurance Eligibility Verification - Real-Time Data - Forms Management - AI Copilot - Revenue Management - Multi-Location - Payment Collection - Customer Database - Calendar Management **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care - For Long Term Care - Geriatric Care **Additional Functionality** - Chat/Messaging - Employee Portal - Activity Dashboard - Reminders - AI Copilot - Customizable Forms - Multi-Location - Telemedicine - GPS - API - Reporting & Statistics - Monitoring - Mobile Access - Visit Verification - Electronic Signature - Billing & Invoicing - Clock In/Out - Client Portal - HIPAA Compliant - Generative AI - Customizable Reports - Real-Time Notifications - Real-Time Reporting - Time Tracking by Client - Mobile Alerts ## Top CareVoyant Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (631 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews)