AL

Verified User in Legal Services

Small-Business (50 or fewer emp.)

11/18/2020

"Great Asset to our firm"

5/5

What do you like best about Amicus Attorney by CARET?

All the information for our firm's day to day practice is in one place. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

The email syncing has some bugs that need to be worked out. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

The program is excellent, and it is an asset to our practice. We are able to integrate it with our billing software with ease. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

We are able to have all client information in one centralized location for everyone to use. Review collected by and hosted on G2.com.

TM

Trayce M.

Paralegal

Small-Business (50 or fewer emp.)

3/3/2020

"The program does what we need it to do."

4/5

What do you like best about Amicus Attorney by CARET?

Customer support is always available.... Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Nothing except trying to fill up all this Review collected by and hosted on G2.com.

AL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

4/7/2021

"Amicus Attorney Review"

4/5

What do you like best about Amicus Attorney by CARET?

I like having a current list of all active cases. The hourly billing works great. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Legal work is process-oriented so our legal assistant tracks our cases through their outlook calendar with one task for each client. It would be nice if this could be done in Amicus.

I've also created custom pages to track the various stages of our cases, but it would be nice if there was a way to see what stage each case was at, like project tracking.

I also don't like to create repetitive deadlines. It would be nice to have a group of deadlines/tasks as a template (such as scheduling orders for civil cases, each case gets a discovery deadline, motions deadline, etc.) Review collected by and hosted on G2.com.

JW

Jess W.

Small-Business (50 or fewer emp.)

10/14/2020

"Easy to Use and Makes Life Easier!"

5/5

What do you like best about Amicus Attorney by CARET?

The upsides of using Amicus are that it is very easy to use. It did not take very long to learn the functions and how to enter data into the system. All data and documents are now organized and provide a quick overview of the file in question. Not only do I like how organized all of the firm's files are, but I like how easy it is to generate documents using Amicus. It is one of the main function that I use every day, and it makes the process of opening files and issuing various letters throughout the lifespan of the file much easier and faster. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I have not experienced something I dislike about Amicus. However, there are times when generating a document does not work, but that is an easy fix. If there are issues like that with Amicus, it seems to be an easy fix (ex: restarting your computer). Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

My recommendation to other considering Amicus Attorneys is to utilize its full capacity. It is customizable and can provide you with fields that can help keep your files in order and give you a timeline. Learning all of its functions can help you understand Amicus more and how it operates. Once that is understood, it is easy to cater Amicus to your specific needs. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus streamlines all information into one case management system. It is easy for me to look into any file at any given time. I am able to answer questions from clients quicker and can keep track of the progress of the file more easily. Review collected by and hosted on G2.com.

GS

Gosia S.

Billing Assistant

Small-Business (50 or fewer emp.)

3/1/2021

"Amicus is great and everyone is helpful"

5/5

What do you like best about Amicus Attorney by CARET?

Amicus has a lot of cool and interesting features. We learn something new every time we use it. I love that it has a report for everything that we need. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Amicus sometimes shuts down on its own which makes it difficult to work and takes up a lot of time. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

Ask questions. There is so much in Amicus and you need to ask the right questions so you can be comfortable and know all of the features. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus helps us with time keeping which is very important in our business. We just learned recently that we can customize reports for it makes tracking easier. Review collected by and hosted on G2.com.

RL

Renee L.

Small-Business (50 or fewer emp.)

11/5/2020

"This software is extremely user friendly and has many uses."

5/5

What do you like best about Amicus Attorney by CARET?

How easy it is to find all file materials in one place - contact names and contact information, reminder dates, etc. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

I do not have any dislikes for this product. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

When I have a contact name and want to know what files they are associated with, it is extremely easy. Sometimes, we have an expert or someone else who we have used on a previous case but can't don't remember the name of the file, or the reverse; we knew we used an expert on a case but can't remember there name. It is easy to find out this information using this software. It is easy to go paperless using this system. Review collected by and hosted on G2.com.

HW

Heather W.

Paralegal

Small-Business (50 or fewer emp.)

8/13/2020

"Excellent Case Management Software"

4.5/5

What do you like best about Amicus Attorney by CARET?

It is difficult to pick just one thing on Amicus that I like best because everything works together very well. Once you create a file in the system, you can link contacts into the file, calendar events, notes, documents, telephone conversations, billing, timesheets, to-do's, etc. Having all of this information at our fingertips in one application is invaluable. Another nice feature is the ability to create sticker notes that can be sent to others on your team. There are many customizable options, so you can tailer it to your specific needs fairly easily. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

One of the things I really dread is the Amicus updates. I've found that Amicus leaves it up to the users to update the software. Being in a small law firm, we do not have an IT person on payroll to handle these upgrades. I thought of myself as knowing a decent amount about technology, but going through the instructions I realized quickly that was not something I could do on my own. If you want Amicus to handle it, you have to pay them a fee for it. I wish that would be included with the software subscription. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

If your are looking for a system that can handle almost all of your case management needs, I would highly recommend Amicus. They also have a client portal feature which I have not personally used, but could be valuable to a practice in providing the client with access to their file materials. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

If we did not have a client management system, we would be wasting time looking in many different programs for the information we need. The most beneficial aspect of Amicus software is that it links all of the information into one place. I've worked in law firms with and without client management systems and I save so much more time with a quality client management system like Amicus. Review collected by and hosted on G2.com.

RT

Robert T.

Small-Business (50 or fewer emp.)

11/24/2020

"Functional but not fantastic"

3.5/5

What do you like best about Amicus Attorney by CARET?

The ability to cycle through calendars and to-dos for all users and set reminders across files Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

To date, I have been unable to consistently keep my email synched to my Microsoft account. As a result, it creates a backlog of emails that need to be saved to files, and "sent" mail is not always associated with the corresponding Amicus file. Review collected by and hosted on G2.com.

UL

Verified User in Law Practice

Small-Business (50 or fewer emp.)

10/16/2020

"Amicus Attorney for Small Immigration Law Office"

5/5

What do you like best about Amicus Attorney by CARET?

Structured yet flexible. We have been able to adapt the software to our office's needs. Tech support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

Some features are not intuitive to figure out how to use such as creating document templates. Duplicating contacts is too easy- I wish as administrator I received a notification so I could correct, if need be. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

I recommend you pay for training to learn as many features as possible to maximize your use of Amicus Attorney. It has many more features than we use but training employees on new features and creating new habits is difficult at this stage. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

We have solved the problem of keeping track of case status and client communication. We have been able to organize client notes, documents and related cases in a streamlined fashion. We are able to easily search our database of over 2,000 closed cases to find old clients when need be. We no longer need paper intakes or notes. Paper files are almost obsolete, more a backup to the electronic file after 7 years with Amicus. Review collected by and hosted on G2.com.

TS

Tonya S.

Small-Business (50 or fewer emp.)

10/7/2020

"GREAT PRODUCT!!"

5/5

What do you like best about Amicus Attorney by CARET?

Amicus Attorney keeps the firm organized and running smoothly. It is user friendly. We have had Amicus Attorney for about 9 years and no complaints. It is the best product we have found. Review collected by and hosted on G2.com.

What do you dislike about Amicus Attorney by CARET?

There is nothing that I dislike about Amicus Attorney. Review collected by and hosted on G2.com.

Recommendations to others considering Amicus Attorney by CARET:

I would advise any legal firm to go with Amicus Attorney. It is affordable and a must have for any legal firm. Review collected by and hosted on G2.com.

What problems is Amicus Attorney by CARET solving and how is that benefiting you?

Amicus Attorney has helped the firm with the calendar and deadlines. There is a feature which will notify you of deadlines 30, 15, 5 days ahead of time. It has a daily to do list, which is very helpful. It also has a date calculator which is extremely helpful when calendaring trial Orders. Review collected by and hosted on G2.com.