--- title: CareStack Reviews meta\_title: 'CareStack Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 200 reviews by the users' company size, role or industry to find out how CareStack works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 200 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- # CareStack Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by CareStack but has limited features. Are you part of the CareStack team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! CareStack is a complete cloud-based dental software solution for scheduling, clinical, billing, patient engagement, and reporting needs of dental offices of any size - whether it's a single location or a large multi-site DSO. With in-built features for centralization, automation and analytics, CareStack enables dental organizations to achieve the full potential inherent in scale. An experienced team of specialists for data conversion, training, support, customer success and revenue cycle management form a deep partnership with the practice throughout the customer lifecycle to ensure a smooth transition and ongoing usage. Know more about CareStack: https://carestack.com/lp/dental-software-g2 * * * Seller [Carestack](https://www.g2.com/sellers/carestack) Discussions [CareStack Community](https://www.g2.com/products/carestack/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Harsha M (B2B SaaS Marketing | Product Marketing) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/carestack/pricing) ## Top-Rated Alternatives [ ![Curve Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curve Dental") Curve Dental 4.6/5(267) ](https://www.g2.com/products/curve-dental-curve-dental/reviews) [ ![Open Dental](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Open Dental") Open Dental 4.3/5(46) ](https://www.g2.com/products/open-dental/reviews) [ ![Dentrix](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dentrix") Dentrix 4.1/5(134) ](https://www.g2.com/products/dentrix/reviews) [ View All Alternatives ](https://www.g2.com/products/carestack/competitors/alternatives) ## User Insights Average based on 200 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## CareStack Integrations (8) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DEXIS Imaging Suite ](https://www.g2.com/products/dexis-imaging-suite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") DoseSpot ](https://www.g2.com/products/dosespot/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Eaglesoft ](https://www.g2.com/products/eaglesoft/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Overjet AI ](https://www.g2.com/products/overjet-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") SOTA Cloud ](https://www.g2.com/products/sota-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Swell ](https://www.g2.com/products/socialswell-inc-swell/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") TigerView PACS ](https://www.g2.com/products/tigerview-pacs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") VoiceStack ](https://www.g2.com/products/voicestack/reviews) Show More ![Brent M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brent M.") BM Brent M. Owner Small-Business (50 or fewer emp.) 2/19/2025 "Very robust dental PMS" 4/5 What do you like best about CareStack? Lots of features and options all with in the one system. Great support team. Review collected by and hosted on G2.com. What do you dislike about CareStack? CS has a steep learning curve. Trying to learn and understand all the features can be overwhelming at first. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? Scheduling, insurance, billing, collections, reporting, communication all within one system has made that all more convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.") RM Rob M. Dentist Small-Business (50 or fewer emp.) 1/24/2025 "Review of CS PMS" 3.5/5 What do you like best about CareStack? The support my team and I received to train, implemint, and use the PMS effectively was excellent. Anytime we needed help after going live help was a text or video call away. Review collected by and hosted on G2.com. What do you dislike about CareStack? The PMS has been ok. It would be nice if it were a little more intuitive and easy to use. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? Efficiently running my dental practice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MG Megan G. RCM Mid-Market (51-1000 emp.) 9/11/2024 "4M Dental Implant Center - RCM" 3.5/5 What do you like best about CareStack? What I like most about Carestack is the system's intelligence and ability to complete task several ways. Review collected by and hosted on G2.com. What do you dislike about CareStack? What I dislike about Carestack is the complexity of applying payments, discounts and merchnat fees. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? The problems Carestack is solving are reporting, and it is cloud based. This benefits 4M to be more productive and efficient in reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MN Marilyn N. Office Manager Small-Business (50 or fewer emp.) 11/11/2024 "Carestack software is great" 4/5 What do you like best about CareStack? It is user friendly and the support team is helpful. Review collected by and hosted on G2.com. What do you dislike about CareStack? The "bugs" such as the text to pay feature and having to incorporate other softwares for imaging. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? After explaining some of the minor issues with CS, out team has been helpful in ensuring the problems be fixed Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Small-Business (50 or fewer emp.) 8/14/2024 "It is very useful but you have to click through alot of tabs to get where or do what you need to do" 3.5/5 What do you like best about CareStack? User friendly once you get to know your way around carestack. Customer Support is always handy but sometimes doesnt help. It has a numbre of features to make the day easier . Review collected by and hosted on G2.com. What do you dislike about CareStack? I dislike that you cannot do certain things without having to thoroughly looking up how to do them. I do use care stack frequently and I wish it was less buttons to press to do one thing. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? Carestack is solving the ease of using the scheduler and claims are pretty simple to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Kaitlyn S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlyn S.") KS Kaitlyn S. Mid-Market (51-1000 emp.) 2/9/2024 "Love that we can give feedback and they listen!" 4/5 What do you like best about CareStack? Being able to access all patients for every location; patient portal and digital forms; being able to text and email patients from their chart; the different campaigns we can run and create; Review collected by and hosted on G2.com. What do you dislike about CareStack? Sometimes too much clicking to do one thing (treatment planning and charting); I don't like how they track treatment acceptance (having to manually update the treatment status' -- this should be automatically done and calculated); making an appointment card accurately is time consuming (picking production type, picking providers and assigning time, making sure the treatment codes are assigned to the correct provider and they match the appointment card provider, etc.) Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? Online scheduling for patients Review collected by and hosted on G2.com. Show More 3/5/2024 Current UserValidated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 12/11/2024 "CareStack Review" 4/5 What do you like best about CareStack? What I like best is the program is cloud base. Review collected by and hosted on G2.com. What do you dislike about CareStack? What I dislike is the posting of payments. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? The entering of dual insurance plans. Making sure the treatment plan is accurate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 11/12/2024 "Speedy Customer Service" 4/5 What do you like best about CareStack? Love just chatting with customer service to fix issues rather than sit on the phone! Review collected by and hosted on G2.com. What do you dislike about CareStack? Sometimes I feel it gives too much information. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 9/19/2023 "Modern dental software with some quirks." 3.5/5 What do you like best about CareStack? - Cloud based so no need for server maintenance and hiring IT to fix issue. Internet is down? Just hot spot your phone to your laptop. - Once per day electronic insurance verification per patient insurance plan. - Text to Pay patients. CS sends a link to their phone to make payments online. - Auto appointment reminders via Text, Email, and Robocalls. - Payment reminders - Online scheduling - Patient portals - Integrates with Mango VOIP for pop-ups - Support has been helpful and follows up on tickets. Using support live chat, remote access, and Chrome browser extensions to send tickets makes it simple to report problems. - Other department add-ons: Carerevenue (similar to eassist) to take over admin work such as inputing payment checks, verifying insurance, updating fee schedules, sending claims, following up claims, etc. CS memberships if you want to manage your in-house discount plans. Things I haven't used yet: Virtual Assistant to answer calls, schedule appointments, capture reviews, etc CareCoaching goes over office metrics CS Conversions AI phone call analytics. Review collected by and hosted on G2.com. What do you dislike about CareStack? 1) No MMS messaging. You can send text messages but you can't send or receive photos or videos. Patients would need to use email for things like: a copy of their insurance card or driver's license. Another issue with text messaging is... 2) No mobile chat. You can only access the Iris text messaging using a computer. With that being said... 3) No mobile support. For a cloud based system, you can't really view Carestack unless it's on the computer or a laptop. You can't scroll through the schedule, view the ledger, or text message patients because Carestack dashboard is not formatted for mobile users. Everything is all squished together and overlaps. 4) The Carestack Kiosk, their system for electronic consents, is buggy. We use this on iPads because It's browser based. Signing consents is fine because patients sign them quickly. But for filling out new patient paperwork, it's hit or miss because the iPad timeout or the forms don't save correctly. One way to bypass this is to have the forms saved on the patient's portal and have them complete it at home before coming to the office. The funny thing is this can all be fixed if Carestack would release a Mobile App. CS seems stubborn about making one though. I use Modento before and it was so easy to complete consent forms and patient paperwork. Modento also has text message alerts pushed through the app. Carestack only works if you have the browser running. Bonus dislike: Add-ons. You would need to subscribe for an imaging software viewer that is built to view clinical images on Carestack remotely because it has to bridge your desktop imaging software (ie. Dexis) to CS. Or you can do the old fashion way and remote into your server to view x-rays/panos. Another subscription add-on is sending electronic prescriptions via Dosespot. If only you can do it for free on iprescribe. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? It's cloud based so no more dealing with server upkeep, less computer issues, can access easily from home. Possibility to make a centralized office for administrative work if you have multiple practices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TC Travis C. Small-Business (50 or fewer emp.) 2/8/2024 "Carestack has a bright future" 4/5 What do you like best about CareStack? Carestack was seamless to convert to and integrate into our office. The important elements for daily functions are intuitive and easy to learn. Carestack continues to push R and D and thus continues to improve regularly. Carestack will only get better from here! Review collected by and hosted on G2.com. What do you dislike about CareStack? The biggest struggles have come from insurance and billing with added clicks and decreased efficiencies. This slows down treatment planning and possibly the accuracy of quotes. Review collected by and hosted on G2.com. What problems is CareStack solving and how is that benefiting you? Carestack's cloud platform allows me to access my office data anywhere. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/carestack/pricing) CareStack Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e84f183528cda8ad15fca42c36fc6978/open-dental.png "Product Avatar Image") Open Dental Software 4.3/5(46) [ Compare Now ](https://www.g2.com/compare/carestack-vs-open-dental) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_df1b84393cc1b199e6546eb4eb936acf/curve-dental-curve-dental.jpg "Product Avatar Image") Curve Dental 4.6/5(267) [ Compare Now ](https://www.g2.com/compare/carestack-vs-curve-dental-curve-dental) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0c8800e2e435aa27800249a21fdac28/dentrix.jpg "Product Avatar Image") Dentrix 4.1/5(134) [ Compare Now ](https://www.g2.com/compare/carestack-vs-dentrix) ##### ##### CareStack Features Administrative Tools Insurance and Billing Appointment Scheduling Business Intelligence and Reporting Financial Tools Accounting Payment Processing Clinical Tools Treatment Planning Patient Portal Patient Engagement [ View More Features ](https://www.g2.com/products/carestack/features) ##### Categories on G2 [Dental Practice Management](https://www.g2.com/categories/dental-practice-management) ##### Explore More [Is a dedicated APM tool worth it for a mid-size IT team managing under 100 applications?](https://www.g2.com/discussions/is-a-dedicated-apm-tool-worth-it-for-a-mid-size-it-team-managing-under-100-applications)[Best tools for visualizing container health metrics](https://www.g2.com/discussions/best-tools-for-visualizing-container-health-metrics)[What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer) [What enterprise load balancing platforms have the best support for zero-downtime deployments so engineering teams can push updates without customer-facing interruptions?](https://www.g2.com/discussions/what-enterprise-load-balancing-platforms-have-the-best-support-for-zero-downtime-deployments-so-engineering-teams-can-push-updates-without-customer-facing-interruptions)[Which comparative rater for independent insurance agents has the most carrier integrations?](https://www.g2.com/discussions/which-comparative-rater-for-independent-insurance-agents-has-the-most-carrier-integrations)[What are the top free third party supplier risk management software](https://www.g2.com/discussions/which-are-top-free-third-party-supplier-risk-management-software) [Show MoreShow Less](javascript:void(0);)