Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great experience with CareSmartz!"
5/5
What do you like best about CareSmartz360?

One of the best features of CareSmartz is the option for caregivers to request shifts via the app. This feature reduces calls and communication gaps within the office and field staff members Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

The only downside I have seen is when the app updates and users have issues clocking in/out. This creates more work for office staff as they have to enter and confirm each time punch manually. Review collected by and hosted on G2.com.

JS
Janelle S.
Administrator
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about CareSmartz360?

available service for all the members, Prompt response and easy to use system Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Nothing that comes to mind right now, not yet Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great Product"
4.5/5
What do you like best about CareSmartz360?

Lots of helpful options. Very smart system. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

American dollars conversion to Canadian dollars Review collected by and hosted on G2.com.

SH
Syed H.
Agency Manager
Mid-Market (51-1000 emp.)
"Outstanding & Robust software!"
5/5
What do you like best about CareSmartz360?

They are always available to help. The chat function is the best, no need to call someone and wait to get assistance. Its always available. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Cant come up with one right? It's been three months and everything is flowless. Review collected by and hosted on G2.com.

Brian P.
BP
Brian P.
Owner
Mid-Market (51-1000 emp.)
"Great software for the investment!"
4.5/5
What do you like best about CareSmartz360?

Ease of use, ease of deployment to office staff, ease of billing and payroll Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

Development of app for office staff was slow, sometimes slows down Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Feedback x2"
5/5
What do you like best about CareSmartz360?

Easily accessible to find information about clients without having to switch to different windows. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

I cannot find the caregivers number once i click on their name on a scheduled shift. Review collected by and hosted on G2.com.

info V.
IV
info V.
Client Care and Operations Manger
Mid-Market (51-1000 emp.)
"Truly smart care"
4.5/5
What do you like best about CareSmartz360?

Very easy to use, user friendly, takes a significantly less time to learn and master Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

The layout could be better with more colours- customizable, A few more shortcuts for different functions Review collected by and hosted on G2.com.

TD
Travis D.
Vice President
Mid-Market (51-1000 emp.)
"User Friendly and Great Customer Service!"
5/5
What do you like best about CareSmartz360?

Caresmartz is extremely user friendly with a quick learning curve. The development team and customer service team are always willing to help and customize features to fit our business model. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

There is no true downside. Any report or feature that needs adjusting is sent to the development team and adjusted to fit our needs. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Caresmartz is user friendly"
4.5/5
What do you like best about CareSmartz360?

The customer service is top-notch. There's always someone ready to help out. Review collected by and hosted on G2.com.

What do you dislike about CareSmartz360?

There's no customer help desk during the weekend. Review collected by and hosted on G2.com.