--- title: CareSmartz360 Reviews meta_title: 'CareSmartz360 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how CareSmartz360 works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 68 scale: '5' date_modified: '2026-08-04' parent_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # CareSmartz360 Reviews **Vendor:** Netsmartz **Category:** [Home Care Agency Management Software](https://www.g2.com/categories/home-care-agency-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 68 ## About CareSmartz360 CareSmartz360 is an AI-powered, cloud-based home care management platform designed to assist large and multi-location home care agencies in navigating complex and regulated environments. This comprehensive solution caters specifically to agencies that require robust operational control, visibility, and compliance while managing high-volume operations across various locations. With a proven track record of supporting over 1,000 home care agencies, CareSmartz360 integrates Electronic Visit Verification (EVV) across more than 45 states, boasting a 95% client satisfaction rating. The platform is particularly beneficial for agencies that handle diverse billing types, including Private Pay, Medicaid, Long-Term Care Insurance (LTCI), and Veterans Affairs. CareSmartz360 streamlines complex reimbursement workflows by offering features such as authorization utilization monitoring, automated claim validation, and Electronic Data Interchange (EDI) support. These capabilities are designed to minimize claim denials, prevent revenue leakage, and safeguard cash flow, making it an essential tool for agencies focused on financial stability and compliance. CareSmartz360 stands out by providing a fully integrated system that consolidates various operational aspects into a single platform. Users can manage point-of-care activities, enterprise scheduling, billing, payroll, accounting, HR management, reporting, customer relationship management (CRM), telephony, and caregiver training seamlessly. This integration allows agencies to oversee multiple locations and franchise operations from a unified interface, ensuring centralized governance while allowing for branch-level flexibility. The platform also features a multilingual caregiver mobile app that enhances operational efficiency through GPS-based clock-ins and clock-outs, geofencing, real-time alerts, and secure communication. For administrative teams, the Agency mobile app facilitates remote management of scheduling, approvals, and operational coordination, ensuring that visibility and control are maintained regardless of location. Leadership teams benefit from over 200 built-in reports and customizable dashboards that provide insights into utilization, compliance, revenue performance, and workforce metrics across all locations. CareSmartz360 is built on a HIPAA-compliant, SOC 2-certified architecture secured by Microsoft Azure infrastructure, ensuring a reliable system with 99.9% uptime. The platform's integration capabilities with leading payroll, accounting, tax credit, and training providers support the evolving operational needs of home care agencies. With structured onboarding, enterprise data migration, and responsive human support, CareSmartz360 facilitates a smooth transition for agencies, allowing them to focus on compliance, workforce stability, and long-term growth. ## CareSmartz360 Discussions - [What is CareSmartz360 used for?](https://www.g2.com/discussions/what-is-caresmartz360-used-for) - 1 upvote - [What are your favorite features in CareSmartz360 Home Care Software and why?](https://www.g2.com/discussions/what-are-your-favorite-features-in-caresmartz360-home-care-software-and-why) - 1 upvote - [View CareSmartz360 pricing details and edition comparison](https://www.g2.com/products/caresmartz360/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+15%3A01%3A32+-0500&secure%5Bsession_id%5D=4aa24737-f390-4736-bd9e-e1dc411817ca&secure%5Btoken%5D=5248dd6b41ebb04b8c50e500c379381a0326dd515fab27bf184517bbc32a0706&format=llm_user) ## CareSmartz360 Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Celero](https://www.g2.com/products/celero/reviews) - [Change Healthcare](https://www.g2.com/products/change-healthcare-change-healthcare/reviews) - [Checkr](https://www.g2.com/products/checkr/reviews) - [Dotnet Report Builder](https://www.g2.com/products/dotnet-report-builder/reviews) - [Fourlane](https://www.g2.com/products/fourlane/reviews) - [Home Care Pulse](https://www.g2.com/products/home-care-pulse/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rockerbox](https://www.g2.com/products/rockerbox/reviews) - [Tapcheck](https://www.g2.com/products/tapcheck/reviews) - [Viventium Software](https://www.g2.com/products/viventium-software/reviews) - [Waystar](https://www.g2.com/products/waystar/reviews) ## CareSmartz360 Features **Administrative** - Time Tracking and Scheduling - Agency Management - Mobile App - Data Exchange - EHR Integration **Value-Based Care** - Clinical Charting - Electronic Visit Verification (EVV) - Carer Coordination - Point of Care ## Top CareSmartz360 Alternatives - [AxisCare Home Care Software](https://www.g2.com/products/axiscare-home-care-software/reviews) - 4.7/5.0 (233 reviews) - [WellSky Personal Care](https://www.g2.com/products/wellsky-personal-care/reviews) - 4.4/5.0 (140 reviews) - [Therap Services](https://www.g2.com/products/therap-services/reviews) - 4.6/5.0 (219 reviews)