[
Carepatron Reviews
](https://www.g2.com/products/carepatron/reviews)

[
Carepatron Reviews
](https://www.g2.com/products/carepatron/reviews)

# Carepatron Features

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## Operations (20)

Workflow Optimization - Clinical Documentation

Optimize and make efficient clinical workflows

EHR Integration - Clinical Documentation

Integrate with existing EHRs

Clinical Communication - Clinical Documentation

Synchronize patient data across the org

Transcription Automation - Clinical Documentation

Leverage NLP and ML technologies to automate and optimize clinical transcription or translation needs

Clinical Data Exchange - Clinical Documentation

Supports and streamlines the viewing and utilizing of patient data and assessments across the org

Document Access - Clinical Documentation

Provides access to collected patient data

Digitization - Clinical Documentation

Digitizes paper records

Workflow Management

Enhances clinical workflows

Interoperability

Integrates with existing medical practice solutions

Digital Intake Forms

Provides digitized intake forms both for patient and physician use

EHR Integration

Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Patient Intake

Patients can register for appointments in advance online

Patient Engagement

Allows medical providers to engage patients in a variety of ways to ensure their health.

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Forms

Customize contracts and forms to collect specific information

Care Summaries

Electronic patient health records

EHR-Agnostic

Electronic patient health records, including records from multiple doctors

Assessment Management

Creation, administration, and evaluation of assessments or tests

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

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##### 
## Data Collection (17)

Patient Data Aggregation - Patient Case Management

Gathers and collects patient information via charting, clinical documentation, and other disparate databases for both provider and payer

Patient Data Management - Patient Case Management

Manages patient data to optimize the planning and coordinating of patient care

Clinical Communication and Collaboration - Patient Case Management

Disperses patient data across the health care organization for the purpose of clinical communication and collaboration between all relevant parties

Claims Management

Process of submitting and following up on claims with insurance companies

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Wait List Management

Record, update and manage waiting lists

Assessment Management

Creation, administration, and evaluation of assessments or tests

Referral Management

Log and store the source of contacts/leads

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Bed Management

The allocation and provision of beds

Workflow Management

Create, design and manage workflows for repetitive tasks

Task Management

Create, manage and track all task activities and progression

Document Management

Store, manage, and track all electronic documents in a centralized location

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Case List Management

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##### 
## Clinical Workflow Management (7)

Multiple Medical Provider Access

Allows medical professionals from any department to access and update patient health information

Clinical Documentation

Simplifies charting and patient documentation tasks

Mobile Access

Access software remotely via mobile devices

Historical Reporting

Information, data and reports that are being tracked over time

For Primary Care

Designed for primary care doctors/facilities.

For Urgent Care

Designed for urgent care/emergency facilities.

Clinical Care

Any form of examination or diagnosis performed for the purpose of medical treatment.

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##### 
## Patient Health Information Management (37)

ePHI Storage

Electronically, securely stores patient records

Interoperability

Facilitates streamlined sharing of patient data via seamless integration with relevant third-party medical software

Patient Workflow Management

Tracks and monitors the movement of patients through the health care practice or system

Telemedicine Integration

Provide integration with third-party telehealth applications

Claims Management

Process of submitting and following up on claims with insurance companies

Documentation Management

Manage product specific documents in a categorized order

Revenue Management

Monitor sales and make necessary adjustment in order to increase demand and revenue

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Document Management

Store, manage, and track all electronic documents in a centralized location

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Medication Management

Administer and track medication inventory, schedules, dosage, and side-effects

Task Management

Create, manage and track all task activities and progression

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Prescription Management

Prescribing, renewing, and keeping a record of the medicines given to an individual or animal

Inventory Management

Track and manage inventory levels to maintain proper supply

Forms Management

Store, manage and track all forms in a centralized location

Image Management

Support for uploading and retaining image files in the cemetery records database

Practice Management

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Intake Management

Activities related to the initial admission of a charge into the organization's care

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Lab Order Management

Submit and track requests for laboratory tests

Configurable Workflow

Configure existing workflows to meet your organization's needs

Formulary Management

Determine clinically appropriate and cost-effective medications and therapies for patients

EMR/EHR

Create and securely store digital patient records

Clinic Interoperability

Securely transfer, access, exchange, integrate or use data with different providers or systems

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Records Management

Ability to record, store, update, and retrieve information

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Registration Management

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Referral Management

Log and store the source of contacts/leads

Case Management

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

For Pain Management

Designed for pain management practices & departments

Escalation Management

Define a process for transferring calls/tickets to management

Queue Management

Monitor wait time and abandonment for incoming requests that have not been routed

In-Patient Management

Care of patients who are admitted and stay in the hospital overnight

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##### 
## Patient-Centered Functions (17)

Online Presence Management

Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)

Patient Portal

Facilitates and enables patient access to their personal health information and data.

Patient Communications

Streamlines the delivery of messaging between health care professional and patient.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Intake Management

Activities related to the initial admission of a charge into the organization's care

Records Management

Ability to record, store, update, and retrieve information

Claims Management

Process of submitting and following up on claims with insurance companies

Document Management

Store, manage, and track all electronic documents in a centralized location

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Forms Management

Store, manage and track all forms in a centralized location

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##### 
## Operations Management (4)

Administrative Processes

Simplifies and supports administrative processes like registration, reporting, document management, and inventory.

Back Office Processes

Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources.

Workflow Coordination

Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems.

Practice Specialty Support

Tailors functionality based on specific nuances of specialty practices.

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##### 
## Added Efficiencies (50)

EMR/EHR

Create and securely store digital patient records

Compliance

Maintains practice compliance around health care mandates and regulatory requirements.

Medical Billing

Manage billing and payments for a healthcare provider

Patient Information Management

Tracks and monitors patient demographic information.

Medical Billing

Manage billing and payments for a healthcare provider

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Data Integration

Combining data from different sources and providing a unified view

Tax Management

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Expense Management

Plan, pay and track business related expenses.

Claims Management

Process of submitting and following up on claims with insurance companies

Fixed Asset Management

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Materials Management

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Workflow Management

Create, design and manage workflows for repetitive tasks

Subscription Management

Process of managing customer subscription lifecycle for a recurring service or a product

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Insurance Management

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Practice Management

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Care Plan Management

Manage the treatment plan and coordination between care providers and patients with special health care needs

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Records Management

Ability to record, store, update, and retrieve information

Document Management

Store, manage, and track all electronic documents in a centralized location

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Assessment Management

Creation, administration, and evaluation of assessments or tests

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Inventory Management

Track and manage inventory levels to maintain proper supply

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

EMR/EHR

Create and securely store digital patient records

Forms Management

Store, manage and track all forms in a centralized location

Contact Management

Manage, organize, and store contact information

Accounting Integration

Integrate with a third-party accounting system

Out-Patient Management

Care of patients who do not stay overnight

Payroll Management

Manage employee salary processes, data, taxes, and records administration efficiently

Physician Management

Track and organize physician schedules and pertinent information

Registration Management

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Task Management

Create, manage and track all task activities and progression

Policy Management

Create, manage, and track policies and procedures within an organization

Revenue Management

Monitor sales and make necessary adjustment in order to increase demand and revenue

In-Patient Management

Care of patients who are admitted and stay in the hospital overnight

Lab Information Management

Allows you to effectively manage samples and associated data

Bed Management

The allocation and provision of beds

Patient Flow Management

Vaccine Management

Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Telemedicine Integration

Provide integration with third-party telehealth applications

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##### 
## Technology (4)

Telecommunications

Utilizes telecommunications technology to provide providers and patients with two-way communication.

Low Bandwidth Support

Ensures that the telemedicine solutions works even when internet is slow or network is poor.

EHR Integration

Facilitates the integration between telemedicine platform and existing EHR.

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### 
## Administration (4)

Practice Branding

Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding.

Practice Specific

Supports the needs and requirements of specialty practices.

Charting And Documentation

Generates or provides practioners with the tools to create clinical documentation post-meeting.

Multi-Provider Practice

For practices with multiple providers

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##### 
## Compliance (2)

HIPAA Compliance

Ensures that the telemedicine platform adheres and complies with HIPAA regulations.

State Regulation Compliance

Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations.

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##### 
## Administrative (17)

Workflow Management

Ensures that your staff and existing systems support your business needs, requirements, and patients

Billing

Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements

Security and Authorization

Protects patient data and facilitates the creation and tiering of user credentials when accessing data

Practice Management

Supports and/or automates the daily tasks and responsibilities of a nutrition/dietician practice

Compliance

Helps nutrition/dietician practices adhere to relevant codes and industry regulations

Insurance Management

Processes and manages insurance claims and policies. Integrates with patient billing

Appointment Scheduler

Allows patients to request or schedule appointments online. Supports the unique scheduling needs of nutrition/dietician practices

Patient Portal

Provides patients with a self-service, online portal for them to access nutrition plans, notes, etc. Provides professionals with a way to communicate with and notify patients

HIPAA Compliance

Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data

Records Management

Ability to record, store, update, and retrieve information

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Registration Management

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Community Management

Enable students, customers or employees to engage with each other in a particular space online or offline

Client Management

Manage contact details and communication with clients

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

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##### 
## Administrative Tools (20)

Insurance and Billing

Assists with insurance verification and patient billing by generating statements, processing payments, and tracking provider information and insurance claims.

Appointment Scheduling

Manages the scheduling process, from initial appointment request to confirmations and reminders. Supports customizable scheduling with color-coding and drag-and-drop, and maximizes recall systems.

Business Intelligence and Reporting

Offers analytic and reporting tools to monitor financial and operational performance.

Document Management

Stores files and letters for each patient, and centrally manages patient records and master files.

Workflows

Allows custom workflows to be created for administrative and clinical staff to reduce time spent on standard tasks.

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Task Scheduling

Track and manage the scheduling of tasks

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Claims Management

Process of submitting and following up on claims with insurance companies

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Registration Management

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Client Management

Manage contact details and communication with clients

Dental Practice Management

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Inventory Management

Track and manage inventory levels to maintain proper supply

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Patient Management

Managing and tracking patient health, progress, communication, and treatment plans

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##### 
## Financial Tools (3)

Accounting

Generates financial statements and monitors patient outstanding balances for uncollected revenue.

Payment Processing

Processes credit card payments and inventory sales natively or via integration with POS tools.

Electronic Payments

Electronically collect payments for goods or services

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##### 
## Clinical Tools (6)

Treatment Planning

Creates treatment plans to help dentists visualize proposed treatment, with dental charts and dental imaging support. Tracks treatment history and allows treatment plans to be updated as needed.

Patient Portal

Provides a self-service patient portal to streamline appointments, education, and billing.

Patient Engagement

Offers engagement tools such as appointment reminders, patient education, review generation, and social media engagement, either natively or via integration.

Dental Imaging

Integrates with dental imaging and/or radiology software to access patient x-Rays and advanced charts.

e-Prescribing

Allows dentists to view, approve, and manage patient prescriptions

Document Imaging

Convert paper files into digital images

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##### 
## Generative AI (3)

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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## Agentic AI - EHR (1)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

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##### 
## Agentic AI - Medical Billing (1)

Natural Language Interaction

Engages in human-like conversation for task delegation

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##### 
## Additional Functionality (533)

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Document Storage

Store and organize documents in a centralized system

Activity Tracking

Track and document all activities across devices, networks, and other systems

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

API

Application programming interface that allows for integration with other systems/databases

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Appointment Scheduling

Schedule appointments via a calendar

Customizable Reports

Alter the layout and content of reports

Real-Time Updates

Receive system updates as soon as any changes are made

E-Prescribing

Transmit prescriptions to pharmacies electronically

Scheduling

Plan availability and assign specific time slots for tasks and resources

Pharmacy

Stock, distribute, and manage billing for drugs

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Data

Receive data and information in real time

Data Import/Export

Import and export data to and from software applications

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Real-Time Reporting

Active reporting of data and metrics

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Multi-Location

Manage and support multiple locations

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Order Entry

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Project Accounting

Manage and track financials on a project-to-project basis

Medical Coding

Translation of patients' medical files and bills into universal codes required by insurance

Payment Processing

Accept, record, and reconcile financial transactions

Payment Reconciliation

Reconcile payments with corresponding invoices or orders for accounting purposes

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Revenue Recognition

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

Resource Allocation & Planning

Assign available resources (human and/or non-human) to various projects and tasks

General Ledger

Centralized accounting record which tracks all financial transactions

Mobile Access

Access software remotely via mobile devices

Purchasing & Receiving

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

For Medical Purposes

Intended for medical use such as diagnosis, treatment, and consultation

Secure Data Storage

Securely stores data to prevent data loss or breaches

Financial Reporting

Generate reports to assess the financial performance of an organization

Accounts Payable

Track money owed to a company's creditors/suppliers

Accounts Receivable

Track outstanding invoices and the money owed from clients

Budgeting/Forecasting

Create budgets based on historical data and future projections

Financial Analysis

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

Electronic Payments

Electronically collect payments for goods or services

Patient Scheduling

Book and manage patient appointments and follow-ups

Live Chat

Ability to chat online in real time

Patient Engagement

Allows medical providers to engage patients in a variety of ways to ensure their health.

Physician Scheduling

Manage physician availability and schedules

Multi-Physician

Supports practices with multiple healthcare professionals

Patient Portal

Online portal where patients can access information such as health records, treatment plants, etc.

Telemedicine

Meet with patients remotely

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Patient Intake

Patients can register for appointments in advance online

Clinic Interoperability

Securely transfer, access, exchange, integrate or use data with different providers or systems

SOAP notes

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Task Scheduling

Track and manage the scheduling of tasks

Chat/Messaging

Communicate using direct chat or messages within the system

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

For Occupational Therapists

Designed for the use of occupational therapists

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Progress Reports

Document and report the progress of ongoing projects

Mobile Alerts

Notifications via mobile devices

Customizable Forms

Customize contracts and forms to collect specific information

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Waiting Time Tracking

Estimated waiting time in the queue

Document Templates

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Patient Monitoring

Observing and tracking a patient's health status, condition, and wellbeing

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Patient Location Tracking

Identify patient's location at any given point in time

SMS Messaging

Send messages via SMS

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Clinical Notes

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Credit Card Processing

Accept and process credit card transactions

Growth Charts

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Scheduled/Automated Reports

Set a time to generate routine reports automatically

Immunization & Allergy Tracking

Manage updates to member's immunization records and track individual allergies

Medical History Records

Records of patients' medical history

Treatment Planning

Create treatment plans that document interventions and outcomes to track patient progress

Coding Assistance

Automatically generates E/M codes based on information collected during patient charting

Email Reminders

Reminders sent via email

Availability Indicator

Indication whether a resource is available or protected from allocation

For Podiatrists

Intended to be used by podiatrists

Online Intake Forms

Online forms for managing client intake

Customizable Fields

Customize data fields to support various needs and use cases

Imaging and X-rays

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Customizable Branding

Add customized logos and colors to align with company branding

Facility Scheduling

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Referral Tracking

Log and store the source of contacts/leads

For Speech Therapists

Designed for the use of speech therapists

Historical Reporting

Information, data and reports that are being tracked over time

Quality Assurance

Systematic evaluation of various aspects of a project or service to prevent defects or issues

For Anesthesiologists

Software specialized for anesthesiologists

Data Collection

Process of gathering, measuring, and analyzing accurate data

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Preoperative Modules

Store patient data as structured data elements including laboratory tests, patient demographics, patient risk stratification.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

ICD-10 Compliance

Manage the intricacies of ICD-10 cataloging and ensure clinic compliance

Intraoperative Charting

The manual entry of case events (e.g., case times, drug administrations) and the automatic transcription of data from patient monitors.

EHR/EMR Integration

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Templates

Sample files or documents that could be customized as needed or used as is

Patient Communications

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Customizable Forms

Customize contracts and forms to collect specific information

Multi-Location

Manage and support multiple locations

Voice Recognition

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

API

Application programming interface that allows for integration with other systems/databases

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

E-Prescribing

Transmit prescriptions to pharmacies electronically

Billing & Invoicing

Create, manage, and send invoices or bills to customers

ONC-ATCB Certified

Certified for healthcare IT products based on the results from ONC-ATL

Referral Tracking

Log and store the source of contacts/leads

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Electronic Payments

Electronically collect payments for goods or services

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Coding Assistance

Automatically generates E/M codes based on information collected during patient charting

Meaningful Use Certified

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Live Chat

Ability to chat online in real time

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Treatment Planning

Create treatment plans that document interventions and outcomes to track patient progress

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Patient Portal

Online portal where patients can access information such as health records, treatment plants, etc.

For Cardiologists

Intended to be used by cardiologists

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Customizable Reports

Alter the layout and content of reports

Appointment Scheduling

Schedule appointments via a calendar

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Monitoring Device Integration

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Patient Intake

Patients can register for appointments in advance online

Decision Support

Tools that provide relevant information at specific times to support judgments and courses of action

Progress Notes

Customizable notes that help healthcare professionals document and track patient progress

For Dermatologists

Software specialized for dermatologists

Data Import/Export

Import and export data to and from software applications

Lab Integration

Receive lab results electronically

Telemedicine

Meet with patients remotely

Medical Billing

Manage billing and payments for a healthcare provider

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Medication Database

Find and verify prescription medications by color, shape or imprint

Clinical Notes

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Handwriting Recognition

To scribe and interpret the written words received from online or offline inputs

Imaging and X-rays

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

File Sharing

Public or private sharing of digital files such as documents, audio/video, images, and more

Patient Scheduling

Book and manage patient appointments and follow-ups

Immunization & Allergy Tracking

Manage updates to member's immunization records and track individual allergies

Order Entry

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Outcome Assessment Tools

Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Initial Assessments

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Family History Tracking

Track family medical history to diagnose existing/new conditions and diseases.

Annotations

Highlight content and/or make notations about parts of content

Diagnostic Reports

Reporting completed by clinicians that summarizes health/medical diagnoses

Growth Charts

Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children

Customizable Tests

Create tailored assessments that test for specific relevant skills

Patient Engagement

Allows medical providers to engage patients in a variety of ways to ensure their health.

EDI

Transfer of data from one computer system to another

For Family Medicine

For family practices

Medication History

Access to patient medication history data

For Substance Abuse Therapy

For mental health professionals that specialize in substance abuse therapy/programs

For Mental/Behavioral Health

For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc.

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Medication Alerts/Warnings

Alerts/warnings for potential allergies or interactions triggered by medications

Mobile App

Access the system via a mobile application

Therapy Notes

Tools to help therapists document, record, and recall patient encounters

Electronic Signature

Digitally sign online documents

For Group Therapy

For mental health professionals providing therapy to multiple patients at the same time

For Neurologists

Designed for Neurologists

Speech Recognition

Train your system to interpret and transcribe voice messages

Hardware Integration

Hardware components included as part of the software system

For Obstetrics & Gynecology

For obstetrics and gynecology (OB/GYN) practices

Diagnostic Imaging

Render images of the body for diagnostic and treatment purposes

Patient Education

Educational and medical resources that are delivered to patients online

Patient Questionnaires

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Patient Monitoring

Observing and tracking a patient's health status, condition, and wellbeing

Task Scheduling

Track and manage the scheduling of tasks

For Ophthalmologists

For medical practices that specialize in the diagnosis and treatment of eye disorders

SOAP notes

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

3D Imaging

Representation of any object in 3D

For Orthopedics

Specialized software for Orthopedic practices

PACS Integration

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Electronic Prior Authorization

Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc.

Analytics

Tools for the systematic analysis of various types of data or statistics

Vitals Tracking

Track and measure patient's vitals

For Podiatrists

Intended to be used by podiatrists

Medical History Records

Records of patients' medical history

Automatic Transcription

Use AI to convert voice into text automatically

Case Notes

Access and track notes regarding case activities and updates within case files

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Third-Party Integration

Addition of necessary external data, applications, tools, or features

Scheduling

Plan availability and assign specific time slots for tasks and resources

For Psychiatrists

Must serve psychiatrists/psychiatric practices

Self Check-In/Check-Out

Check-in and out via a mobile device or kiosk

Urgent Care Templates

Pre-formatted documents and forms for Urgent Care processes.

Digital Signature

Electronic signing method that validates the authenticity and integrity of a digital document

Lab Results

Laboratory test results

Payment Processing

Accept, record, and reconcile financial transactions

Data Security

Protect sensitive data for digital privacy

Drug Reference Database

Electronic storage of drug information such as name, brand, appearance, etc.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

For Urologists

Intended to be used by urologists.

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Web-based Deployment

SaaS, web-based, online deployment

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Email Reminders

Reminders sent via email

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Activity Tracking

Track and document all activities across devices, networks, and other systems

Billing & Invoicing

Create, manage, and send invoices or bills to customers

SSL Security

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Customizable Reports

Alter the layout and content of reports

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Referral Tracking

Log and store the source of contacts/leads

Live Chat

Ability to chat online in real time

Multi-Location

Manage and support multiple locations

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Customer History

Access previous interactions or concerns to maintain customer relationships

SMS Messaging

Send messages via SMS

Document Storage

Store and organize documents in a centralized system

Imaging and X-rays

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Document Templates

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Scheduled/Automated Reports

Set a time to generate routine reports automatically

Progress Notes

Customizable notes that help healthcare professionals document and track patient progress

For Dental Practices

Intended to be used by dental practices

Orthodontic Charting

Electronic orthodontic records of patients created and stored digitally

Voice Capture

Voice recording and storing

Annotations

Highlight content and/or make notations about parts of content

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Comparison View

View and compare images, studies, etc., to track changes over time

Hands-Free Charting

Voice-activated speech recognition for charting

Periodontal Charting

A chart utilized by dental care professional to write and record oral and periodontal health or disease

Patient Communications

Allow communication between the company and patients via messages, SMS, emails, phone, and more

EMR/EHR

Create and securely store digital patient records

GDPR Compliance

Ensure compliance with the General Data Protection Regulation protocols

SMS Messaging

Send messages via SMS

Activity Tracking

Track and document all activities across devices, networks, and other systems

Treatment Planning

Create treatment plans that document interventions and outcomes to track patient progress

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Candidate Profiles

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Progress Notes

Customizable notes that help healthcare professionals document and track patient progress

Multi-Factor Authentication

Request two or more credentials to prove user's identity before granting access to systems

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Case Notes

Access and track notes regarding case activities and updates within case files

Graphical Data Presentation

Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids

Progress Reports

Document and report the progress of ongoing projects

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Electronic Signature

Digitally sign online documents

Mobile Access

Access software remotely via mobile devices

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Eligibility Verification

Identifying if all conditions that entitle a client to certain benefits are met

API

Application programming interface that allows for integration with other systems/databases

Clinical Assessment Tool

Tools to aid in the collection of information to determine a person's problems and symptoms.

Patient Intake

Patients can register for appointments in advance online

Multi-Location

Manage and support multiple locations

Medical History Records

Records of patients' medical history

Client Chart Audit Tools

Telemedicine

Meet with patients remotely

Payment Processing

Accept, record, and reconcile financial transactions

EHR/EMR Integration

Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems

Self Payment

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Customizable Forms

Customize contracts and forms to collect specific information

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Group Notes

Authorization Tracking

Level of Care Evaluation

Team Notes

Patient Engagement

Allows medical providers to engage patients in a variety of ways to ensure their health.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Allergen Tracking

View and track information about potential allergens in food items

Health Coaching

Suggesting health goals and plans to clients or patients

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Credit Card Processing

Accept and process credit card transactions

Activity Tracking

Track and document all activities across devices, networks, and other systems

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Chat/Messaging

Communicate using direct chat or messages within the system

Nutrition & Ingredient Labels

List of nutrients or ingredients present in food items

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Mobile Alerts

Notifications via mobile devices

Push Notifications

Trigger clickable pop-up messages

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Fitness Assessments

Administer standardized fitness assessments to gauge current fitness level

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Food Tracking

Documentation of food and calorie intake

Historical Reporting

Information, data and reports that are being tracked over time

Electronic Payments

Electronically collect payments for goods or services

Multi-Language

Manage and support multiple languages

Medical History Records

Records of patients' medical history

Dietary Analysis

Measure, calculate and analyze the nutritional content of meals or recipes

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Nutrition Program

Create customized diets based on each of your client's needs

Nutrient Database

Searchable database containing the nutrient values of food items

Nutrition Analysis

Scientific process of assessing the types, amount & nutritional content, including calories, vitamins & minerals for food/food products

Meal Planning

Applying knowledge of food, nutrients, food habits & preferences to analyze nutritional content and plan wholesome and attractive meals

Nutrition Log

Nutritional content of the food consumed on a daily basis

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Multi-Location

Manage and support multiple locations

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Scheduling

Plan availability and assign specific time slots for tasks and resources

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Document Storage

Store and organize documents in a centralized system

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Customizable Fields

Customize data fields to support various needs and use cases

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Referral Tracking

Log and store the source of contacts/leads

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Mobile Access

Access software remotely via mobile devices

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Live Chat

Ability to chat online in real time

Task Progress Tracking

Track the status and progress of tasks

Predictive Analytics

Predict future data based on historical data sets

Task Scheduling

Track and manage the scheduling of tasks

For Healthcare

Software designed for the healthcare industry

Multi-Location

Manage and support multiple locations

Chat/Messaging

Communicate using direct chat or messages within the system

Customizable Reports

Alter the layout and content of reports

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Forecasting

Form predictions based on past and present data/trends

Patient Education

Educational and medical resources that are delivered to patients online

Electronic Payments

Electronically collect payments for goods or services

Multi-Language

Manage and support multiple languages

Patient Questionnaires

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Appointment Scheduling

Schedule appointments via a calendar

Real-Time Data

Receive data and information in real time

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Real-Time Analytics

Analyze and gain insights into data in real-time

Medication History

Access to patient medication history data

Online Refills

Allows medical providers and/or customers to request previously filled prescriptions online

Messaging

Communicate using messages within the system

Video Conferencing

Connect with meeting participants remotely over video

Real-Time Monitoring

Active monitoring of systems, applications, or networks

API

Application programming interface that allows for integration with other systems/databases

Prescription Renewal

Enables medical providers and/or patients to electronically renew existing prescriptions

Customizable Branding

Add customized logos and colors to align with company branding

Historical Reporting

Information, data and reports that are being tracked over time

Mobile Alerts

Notifications via mobile devices

Lab Results

Laboratory test results

Telemedicine

Meet with patients remotely

One-to-One Messaging

Send personal messages to clients or attendees

Patient Monitoring

Observing and tracking a patient's health status, condition, and wellbeing

Health Record Access

Gaining access to confidential health documents and information

Medical Billing

Manage billing and payments for a healthcare provider

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Bill Payment

Complete outstanding payments

For Medical Purposes

Intended for medical use such as diagnosis, treatment, and consultation

Electronic Signature

Digitally sign online documents

Two-Way Audio & Video

Presenter can see and hear participants and vice versa

Video Consultations

Speaking to a doctor or healthcare professional using online video tools

Secure Messaging

Exchange messages in a secure and encrypted manner

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Document Storage

Store and organize documents in a centralized system

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

For Medical Purposes

Intended for medical use such as diagnosis, treatment, and consultation

Appointment Scheduling

Schedule appointments via a calendar

Softphone

Use your computer as a phone device to make calls over the internet

Chat/Messaging

Communicate using direct chat or messages within the system

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Records Management

Ability to record, store, update, and retrieve information

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Secure Data Storage

Securely stores data to prevent data loss or breaches

Remote Treatment Planning

Remotely create and access treatment plans tailored to individual patients based on symptoms

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Customizable Forms

Customize contracts and forms to collect specific information

Video Conferencing

Connect with meeting participants remotely over video

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Multi-Location

Manage and support multiple locations

Mobile Alerts

Notifications via mobile devices

Practice Management

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Email Reminders

Reminders sent via email

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Online Forms

Create new forms and/or use ready-made online form templates

Claims Management

Process of submitting and following up on claims with insurance companies

File Sharing

Public or private sharing of digital files such as documents, audio/video, images, and more

Electronic Payments

Electronically collect payments for goods or services

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Payment Processing

Accept, record, and reconcile financial transactions

One-to-One Messaging

Send personal messages to clients or attendees

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Live Chat

Ability to chat online in real time

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Client Portal

Private online space that lets businesses securely share documents and provide information access to clients

Medical Billing

Manage billing and payments for a healthcare provider

Workflow Management

Create, design and manage workflows for repetitive tasks

Scheduling

Plan availability and assign specific time slots for tasks and resources

Virtual Waiting Room

Monitor wait time and abandonment for incoming requests that have not been routed

Mobile Access

Access software remotely via mobile devices

E-Prescribing

Transmit prescriptions to pharmacies electronically

Two-Way Audio & Video

Presenter can see and hear participants and vice versa

Document Management

Store, manage, and track all electronic documents in a centralized location

Workflow Management

Create, design and manage workflows for repetitive tasks

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Practice Management

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Secure Data Storage

Securely stores data to prevent data loss or breaches

Customizable Dashboard

Alter the layout and content of dashboards

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Scheduling

Plan availability and assign specific time slots for tasks and resources

Invoice History

Store and view prior invoices for each account/client

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Electronic Payments

Electronically collect payments for goods or services

Online Intake Forms

Online forms for managing client intake

Dunning Management

Process of automatically notifying clients when payments fail to ensure invoices are paid

Records Management

Ability to record, store, update, and retrieve information

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Credit Card Processing

Accept and process credit card transactions

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Document Management

Store, manage, and track all electronic documents in a centralized location

E-Prescribing

Transmit prescriptions to pharmacies electronically

Remittance Advice

Document insurance payer providing an explanation of benefits (EOB).

PACS Integration

Ability to integrate with picture archiving and communication system to store diagnostic imaging files.

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Historical Reporting

Information, data and reports that are being tracked over time

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Claims Management

Process of submitting and following up on claims with insurance companies

Data Import/Export

Import and export data to and from software applications

Live Chat

Ability to chat online in real time

Code & Charge Entry

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Financial Management

Plan, manage, and track the financial activities of an individual or organization

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Quotes/Estimates

Generate quotes or estimates for customers

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Reports

Alter the layout and content of reports

API

Application programming interface that allows for integration with other systems/databases

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Real-Time Reporting

Active reporting of data and metrics

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Real-Time Data

Receive data and information in real time

Forms Management

Store, manage and track all forms in a centralized location

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Revenue Management

Monitor sales and make necessary adjustment in order to increase demand and revenue

Multi-Location

Manage and support multiple locations

Payment Collection

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Patient Records Management

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Pre-Appointment Screening

Questionnaire for clients to answer prior to attending appointments.

EMR/EHR

Create and securely store digital patient records

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

SMS Messaging

Send messages via SMS

Customizable Branding

Add customized logos and colors to align with company branding

Broadcast Messaging

Notify large groups of people simultaneously about important updates.

Commenting/Notes

Leave comments and notes on documents for others to view

Cancellation Management

Allow customers to cancel their subscription remotely.

Room Scheduling

Reserving a room for meeting in an office or co-working space

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Email Marketing

Create and send email blasts/campaigns

Faculty/Staff Management

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Recurring Appointments

Schedule repeating appointments based on a duration of time

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Multiple Appointment Types

The ability to choose between different appointments in a selection.

API

Application programming interface that allows for integration with other systems/databases

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

No-Show Tracking

Track and monitor patient no-show rates

Patient Portal

Online portal where patients can access information such as health records, treatment plants, etc.

Multi-Physician

Supports practices with multiple healthcare professionals

Payment Processing

Accept, record, and reconcile financial transactions

Wait List Management

Record, update and manage waiting lists

Electronic Signature

Digitally sign online documents

Task Management

Create, manage and track all task activities and progression

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Patient Communications

Allow communication between the company and patients via messages, SMS, emails, phone, and more

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Prescription Renewal

Enables medical providers and/or patients to electronically renew existing prescriptions

Patient Questionnaires

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Patient Intake

Patients can register for appointments in advance online

Multi-Location

Manage and support multiple locations

Virtual Meetings

Connect in virtual environment through the internet with webcams/microphones by computer/phones/tablets.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Check-in/Check-out

Track the status of assets and whether they're checked in or out

Mobile Access

Access software remotely via mobile devices

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Online Scheduling

Track and organize online shifts

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##### Categories on G2

[
Patient Engagement
](https://www.g2.com/categories/patient-engagement)[
EHR
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Medical Practice Management
](https://www.g2.com/categories/medical-practice-management)

[
Telemedicine
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Patient Scheduling
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Medical Billing
](https://www.g2.com/categories/medical-billing)[
Clinical Documentation
](https://www.g2.com/categories/clinical-documentation)[
Dental Practice Management
](https://www.g2.com/categories/dental-practice-management)[
Nutritionist
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Patient Case Management
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